Ilfotoamatore Reviews

Voted Average (4/5)

28 Votes

4 Reviews

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In the Big Sales category

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G Gábor Bereczki
867 days ago

Exceptional Packaging, Disappointing Product: An International Customer’s Experience with

As an avid photographer, I was thrilled to stumble upon a great deal for a manual focusing lens on Despite initial hiccups with the ordering process for international customers, the company assured me of a smooth transaction. The lens arrived meticulously packaged, but my excitement quickly faded as I discovered significant mechanical and optical flaws. Promptly exercising my right to cancel, I returned the product and experienced a delay in receiving a full refund, which was eventually resolved after clarifying EU consumer law. While acknowledging the company's honesty and compliance with refund regulations, I cannot ignore the disappointing outcome of my purchase. Regrettably, my rating of 2/5 reflects the overall experience. I urge international customers to approach their purchases with caution and thorough research. Moving forward, I have learned the importance of scrutinizing trusted review platforms such as Trustpilot before making future buying decisions.
G Gábor Bereczki
867 days ago

Rewriting Your Photographic Journey with

Diving into the world of online shopping can often feel like a gamble, and my experience with was no exception. It all started with a promising deal on a manual focusing lens, luring me to explore their website in search of even better savings. Despite their solid reputation on Ebay, the journey took an unexpected turn as I navigated the complexities of international ordering. The initial excitement of placing my order quickly turned into a flurry of emails and uncertainties when I realized the shipping method defaulted to domestic Italian shipping. The communication may have been slow, particularly during the holiday season, but their reassurance that my lens would reach me in Hungary was a glimmer of hope amidst the confusion. Three days later, when the eagerly awaited package arrived, I was met with impeccable packaging that spoke volumes about their commitment to safeguarding their products. However, the joy of unboxing was short-lived as I discovered noticeable mechanical and optical flaws in the lens. Despite its outward appearance of newness, suspicions arose about potential prior handling, casting a shadow over the purchase. Swiftly reaching out to inform them of my decision to return the lens, I embarked on the journey of exercising my consumer rights. The subsequent process, from sending back the lens to ensuring its safe return, was met with moments of clarity and, at times, partial refunds. Navigating through EU consumer law nuances, the final resolution brought a sense of relief and closure to the unexpected chapter with With a rating of 2/5 reflecting the ups and downs of the experience, I echo a note of caution to fellow international customers. While they may not be bandits, the pitfalls encountered along the way urge a thorough review of options before embarking on a photographic journey with As I reflect on the twists and turns of this memorable experience, a lesson learned resonates – always take the time to research and trust your instincts before clicking that order button. Embark on your photographic journey with caution and clarity, rewriting your narrative with
F Fernando
1836 days ago

A Wonderful Experience with’s Customer Service

I have to disagree with the previous review as my experience with's customer service was wonderful. When I encountered an issue with a product delivery, their team went above and beyond to assist me. They were attentive, empathetic, and resolved the problem efficiently. I felt genuinely cared for as a customer. I couldn't be more grateful for their support. If you're looking for a company that values its customers, is the perfect choice!
F Fernando
1836 days ago

From Frustration to Resolution: A Tale of Customer Service Triumph at

Upon encountering a delivery issue with a product from, my heart sank as I braced for what seemed like an inevitable battle with customer service. However, to my surprise, what initially appeared as a nightmare transformed into a tale of exemplary customer service. Despite the initial hiccup, the team at went above and beyond to rectify the situation. Through their prompt responses and genuine concern, they not only resolved the problem swiftly but also provided me with reassurance and support throughout the process. What could have been a daunting and frustrating experience turned into a shining example of customer service excellence. I am truly grateful for their dedication and commitment to ensuring customer satisfaction. For anyone hesitant about online purchases, rest assured that is a company that values its customers and stands behind its products. My faith in exceptional customer service has been restored, thanks to the outstanding team at

Introduction is an online store that caters to the needs of photography enthusiasts. With a wide range of products, including cameras, lenses, accessories, and printing services, aims to provide everything a photographer may need. This comprehensive review will delve into various aspects of the website, such as pricing, user experience, customer service, product quality, and more, to help you evaluate its offerings.

Pros and Cons

  • Pros:
    • Extensive product selection, catering to photographers of all levels.
    • Competitive pricing, often offering discounts and promotions.
    • User-friendly website interface, making it easy to navigate and find products.
    • Excellent customer service, with knowledgeable staff ready to assist users.
    • High-quality products, ensuring users get value for their money.
  • Cons:
    • Shipping costs can be high, affecting overall affordability.
    • Returns and exchanges process can be cumbersome.
    • Some users have reported delays in product delivery.

User Experience

The website offers a seamless user experience, with a clean and intuitive layout. Navigating through different product categories and filtering options is effortless, allowing users to quickly find what they need. The website's well-designed search functionality further enhances user experience by providing accurate and relevant results. Additionally, ensures fast loading times, enhancing overall user satisfaction.

Pricing and Value for Money offers competitive pricing on their products. They regularly feature discounts and promotions, making it possible for users to save money on their photography equipment purchases. The value for money is commendable, as the products available on the website are of high quality and are often from reputable brands. This combination allows users to obtain excellent products at affordable prices.

Customer Service prioritizes customer service and aims to provide an exceptional experience to its users. Their support team is knowledgeable, approachable, and prompt in addressing customer queries and concerns. Whether customers need assistance with product recommendations or technical issues, the dedicated customer service team ensures a smooth and satisfactory resolution. Users can contact them via multiple channels, including phone, email, and live chat.

Product Quality and Selection offers a wide selection of high-quality photography products. They partner with renowned brands, ensuring that customers receive products that meet professional standards. From entry-level cameras to professional-grade equipment, the website covers a wide range of needs. Moreover, the product descriptions provide detailed information and specifications, assisting users in making informed purchase decisions.

Website Usability

The website is designed with usability in mind. The layout is intuitive, making it easy for users to navigate through product categories and find specific items. It employs clear and concise language, ensuring that users can understand all aspects of product descriptions, payment methods, and contact information. Additionally, the shopping cart and checkout process is streamlined, allowing for a hassle-free purchasing experience.

Returns and Exchanges

The returns and exchanges process can be somewhat cumbersome on Users are required to contact customer service to initiate a return or exchange, and the process may involve additional paperwork and shipping costs. However, despite this inconvenience, the customer service team is known to be responsive and efficient in resolving issues to ensure customer satisfaction.

Promotions and Discounts frequently offers promotions and discounts on their products, allowing customers to enjoy savings on their purchases. These promotions can include discounts on specific products, limited-time offers, or bundle deals. By keeping an eye on their website or subscribing to their newsletter, customers can take advantage of these attractive offers and enhance their overall shopping experience.

Reputation has built a solid reputation within the photography community. With years of experience in the industry, they have established themselves as a trusted source for high-quality photography equipment. Many photographers rely on for their equipment needs, appreciating the company's commitment to delivering reliable products and excellent customer service.

Payment Options provides various payment options to accommodate diverse customer preferences. Customers can choose to pay through major credit cards, PayPal, and bank transfers. This variety ensures convenience and flexibility during the checkout process, making it easy for users to complete their purchases securely.

Loyalty Programs offers a loyalty program that rewards customers for their repeated purchases. By accumulating points with each transaction, customers can redeem them for discounts or other benefits in future purchases. This program incentivizes customer loyalty and encourages users to continue shopping with

Customer Reviews

Customer reviews play a significant role in shaping the reputation of The website allows customers to share their experiences and rate products, providing valuable insights to potential buyers. The presence of customer reviews adds transparency to the buying process and helps users make informed decisions based on others' experiences.

Community Involvement actively engages with the photography community through various online platforms and social media channels. They share informative content, tutorials, and engage in discussions to foster a sense of community and encourage collaboration among photography enthusiasts. This involvement demonstrates their commitment to the photography community beyond just selling products.

Shipping and Costs offers shipping services to various locations. While their delivery times are generally reliable, some users have reported occasional delays in receiving their orders. Shipping costs may vary depending on the size and weight of the products, as well as the destination. These costs can sometimes be a factor to consider when evaluating the overall affordability of purchases from

Conclusion is a reputable online store for photography enthusiasts. With their wide selection of high-quality products, competitive pricing, and excellent customer service, they strive to provide an outstanding shopping experience. While the returns and exchanges process may be less than ideal, their commitment to customer satisfaction and involvement in the photography community make a trustworthy option for all photography needs.