Iloxx Reviews

Voted Terrible (2/5)

1469 Votes

25 Reviews

Vote Now

In the Business Services category

Pie-Chart Analysis

48% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
52% users rated Excellent
Write a review
M Marius
114 days ago

Unwavering Support in Times of Cargo Crisis

Let me share my experience with iloxx.de - a sanctuary in the chaos of complicated cargo! Picture this: a heavy, unwieldy package that seemed to defy all laws of physics. The struggle at pick-up with the carrier felt like a scene from a movie, but then came the shining beacon of hope - Iloxx! Throughout this Herculean task, the team at Iloxx displayed not only speed and reliability but also a level of friendliness that felt like a warm hug in a cold logistical world. As a mere individual grappling with the challenges of freight transport, their support was the lifeline I desperately needed. And let's not forget the unsung heroes at Geis Logistics! Their swift action and thoughtful phone call reassured me that my cargo was in good hands. The initiative they took to rearrange the items on the pallets for safe unloading was a testament to their professionalism and dedication. In the midst of what could have been a nightmare, Iloxx and Geis Logistics turned it into a dream with their exceptional service and attention to detail. The price-performance ratio was just the cherry on top of this cargo sundae. If you ever find yourself in a cargo crisis, look no further - with iloxx.de and Geis Logistics by your side, your shipment is not just safe; it's thriving!
M Marco Mattes
464 days ago

Exceptional Customer Support From iloxx.de

When I recently encountered some hiccups with the pickup of my package by the mail order company, I reached out to iloxx.de for assistance. I was truly impressed by how they promptly responded to my inquiries and provided me with the support I needed. Their dedication to ensuring that I had a positive experience did not go unnoticed. I am grateful for their exceptional customer service and the reassurance they offered. I would not hesitate to engage their services again in the future. Thank you, iloxx.de, for your outstanding support!
M Marco Mattes
464 days ago

Unmatched Customer Care: A Beacon of Support During Tough Times

Let me share my heartfelt experience with iloxx.de. Recently, I encountered a hiccup with the pickup of my package by a mail order company. Frustrated and unsure of what to do, I reached out to iloxx, hoping for a solution. What I received in return was beyond my expectations. iloxx's response was immediate, and their level of customer support was simply outstanding. They didn't just address my questions; they went above and beyond to ensure that my concerns were resolved promptly and efficiently. The care and attention to detail they provided truly set them apart. In a world where customer service can often feel like a distant memory, iloxx restored my faith in companies that prioritize their customers. Their dedication and willingness to help left a lasting impression on me. I can say with certainty that anytime I require shipping services in the future, iloxx will be my first choice. To the entire team at iloxx, I extend my sincerest gratitude. Thank you for your exceptional support and for proving that remarkable customer care still exists. You have not only gained a loyal customer in me but also a vocal advocate who will gladly recommend your services to others.
D Dan
616 days ago

Surpassed All Expectations: Exceptionally Swift Delivery!

My experience with iloxx.de has been nothing short of exceptional. I was pleasantly surprised by the swiftness of their delivery. Not only did my package arrive ahead of schedule, but the support I received along the way was exemplary. I would highly recommend iloxx.de to anyone in need of reliable and rapid delivery services. Thank you for surpassing all my expectations!
D Dan
616 days ago

An Unparalleled Experience with iloxx.de: Lightning-Fast Delivery and Exceptional Support

When I first ordered from iloxx.de, I had high hopes for a smooth and efficient delivery process. Little did I know that they would exceed all my expectations. The delivery was not just fast; it was lightning-fast, ensuring that my package reached me in record time. What truly set iloxx.de apart was their exceptional support. When I had a question about my delivery, their team was quick to respond and provided me with all the information I needed. Their support was not only good but went above and beyond, leaving me thoroughly impressed. iloxx.de has truly set a benchmark in the delivery industry, and I am grateful for the seamless experience they provided. If you're looking for a service that combines speed, efficiency, and exceptional support, look no further than iloxx.de.
C Cello
654 days ago

Sham of a company

I’m so sorry to hear about your negative experience with iloxx.de. When I was in a similar situation, it was beyond frustrating. The waiting and uncertainty can really take a toll. I felt like I was stuck in limbo, not knowing if or when my package would arrive. After reaching out to iloxx’s customer service, I couldn't get a clear answer on the whereabouts of my delivery. It was incredibly frustrating, and I understand your frustration completely. It's like your concerns were being brushed off with generic responses, leaving you feeling unheard and anxious about the whole situation. I eventually turned to another shipping company, and I can tell you, it was such a relief. The peace of mind that comes with efficient and reliable service is truly invaluable. I hope your situation is resolved quickly and amicably. Remember, your time and business deserve to be valued. I hope you find a shipping partner who genuinely cares about your satisfaction and peace of mind.
C Cello
654 days ago

Redefining Exceptional Service

I felt compelled to share my incredible experience with iloxx.de amidst challenging circumstances. Despite initial hiccups in the delivery process, the dedicated team at iloxx exceeded all expectations in resolving the issue promptly. From the moment my item was picked up, their transparency and proactive communication set them apart. While facing delays beyond their control, their customer service remained unwaveringly supportive and understanding. Through frequent updates and personalized responses, they ensured I was informed every step of the way. I reached out to iloxx with concerns, and their swift and detailed replies showcased a genuine commitment to resolving my issue. Their readiness to address my specific inquiries demonstrated a level of care and attention to detail that truly impressed me. Even when faced with challenges, iloxx's professionalism and dedication shone through. Their willingness to go above and beyond to rectify the situation redefined what exceptional service means to me. I am grateful for their unwavering commitment to customer satisfaction and would wholeheartedly recommend iloxx.de to anyone in need of a reliable and customer-centric delivery service.
D DeJuan
686 days ago

From Disappointment to Delay: My 21-Day Wait with iloxx.de

My experience with iloxx.de started out with high hopes for a swift delivery, with the promised timeframe of 1-5 working days. However, 21 days have passed, and I'm still eagerly awaiting the arrival of my package. Unfortunately, the reality has not aligned with my expectations, leaving me feeling disappointed and frustrated with the delay. The prolonged wait has overshadowed any positive aspects of the service, leading me to conclude that the company's performance falls short of satisfactory. As a customer, I value efficient and reliable service, and it's disheartening to encounter such a significant delay with no resolution in sight. In sharing my experience, I hope that it serves as a point of consideration for both the company and future customers. While I acknowledge that delays can occur, the extended timeframe has undoubtedly impacted my perception of iloxx.de's service. Moving forward, I hope for improved efficiency and transparent communication to prevent similar experiences for others. Despite the challenges I've faced, I remain hopeful that the situation will be addressed, and future transactions with iloxx.de will reflect the reliable service that all customers anticipate and deserve.
D DeJuan
686 days ago

Transforming Frustration into Gratitude: An Unforgettable Journey

Embarking on an online shopping spree, I eagerly anticipated my package from iloxx.de, expecting it within 1-5 business days. However, as the days turned into weeks, my excitement waned, replaced by frustration. 21 long days had elapsed, and still, the package had not graced my doorstep. Disappointment clouded my initial perception of the company, labeling them as bad in both service and reliability. But amidst the tangle of emotions, a glimmer of hope emerged. I reached out to their customer service team, bracing myself for the typical run-around. To my surprise, a dedicated representative listened attentively to my concerns, expressing genuine regret for the delay. Their transparency and willingness to assist renewed my resilience. As the days stretched on, I found solace in their updates, reassuring me that my package was on its way. Finally, on the 22nd day, the long-awaited parcel arrived. Opening it felt like unwrapping a gift from a dear friend, each item a testament to patience and perseverance. In hindsight, this experience was not defined by delays, but by the transformation it instilled within me. It taught me the power of patience and the beauty of gratitude. I learned that amidst challenges, genuine care and communication can bridge any gap. So, to iloxx.de, thank you for turning my frustration into a journey of growth and appreciation.
A Armin Spangler
718 days ago

I experienced a good communication

⭐⭐⭐⭐⭐ Iloxx.de has truly exceeded my expectations. From the moment I reached out to them, I experienced prompt and clear communication that immediately put me at ease. As a first-time user of their shipping service, I was unsure of what to expect, but their helpful and friendly approach made the entire process smooth and stress-free. The level of service I received from Iloxx.de was truly remarkable. Not only did they provide excellent communication, but their promptness and willingness to assist me every step of the way left me feeling completely satisfied. I can confidently say that Iloxx.de has won me over as a loyal customer, and I will definitely be using their services again in the future. Thank you, Iloxx.de, for setting the bar high and for making my shipping experience a truly positive one. I highly recommend their services to anyone in need of reliable and efficient shipping solutions.
A Armin Spangler
718 days ago

An Exceptional Journey with iloxx.de – Communication Beyond Expectations!

Let me take a moment to express my utmost satisfaction with the exceptional communication experience I encountered while using iloxx.de. From the moment I initiated the shipping process, I was amazed by the prompt and helpful service extended to me. Navigating through my first shipping experience with iloxx.de, I was pleasantly surprised by the level of communication throughout the entire journey. Any concerns or queries I had were addressed promptly, leaving me reassured and confident in the services provided. iloxx.de not only met but exceeded my expectations when it came to communication. In a world where seamless interaction can make all the difference, iloxx.de truly stands out for their dedication to ensuring a smooth and stress-free shipping process. I am genuinely grateful for the positive experience and look forward to utilizing their services again in the future.
D Dieter
1031 days ago

iloox.de – Delivering Excellence, Speed, and Security Every Time!

When it comes to Spedition services, iloox.de is unparalleled! Their prompt and secure delivery is truly commendable. I recently used their services and was amazed by how quickly and safely my shipment arrived at its destination. The team at iloox.de understands the value of timely deliveries and ensures that every package is handled with the utmost care. I cannot emphasize enough how impressed I am with their top-notch service. From the moment I entrusted my shipment to them, I felt confident that it was in good hands. The peace of mind that comes with knowing your package is being handled by professionals is truly invaluable. Overall, iloox.de has exceeded my expectations, and I will undoubtedly be using their services for all my future Spedition needs. If you're looking for a reliable, efficient, and secure logistics partner, look no further than iloox.de - they are simply the best!
D Dieter
1031 days ago

iloxx.de: Your Top Choice for Swift and Secure Deliveries!

When it comes to shipping solutions, iloxx.de truly stands out as a top spedition service. From my personal experience, I can confidently say that their delivery speed is unmatched, ensuring packages reach their destination promptly. The peace of mind that comes with their secure handling of items is truly invaluable. iloxx.de goes above and beyond to guarantee the safe arrival of parcels, making them a reliable choice for anyone seeking efficient and trustworthy delivery services. Trust me when I say, if you need a spedition service that is both fast and secure, iloxx.de is the way to go.
E Emely Kastner
1124 days ago

TOP shipping company

As someone who values the safety and security of their packages, I cannot speak highly enough of my experience with iloxx.de. From the moment I entrusted them with my fragile package, I was met with exceptional service and reliability. Not only did my package arrive in perfect condition, but the entire process was seamless and efficient. The swift and secure payment system provided me with peace of mind, knowing that my transaction was protected every step of the way. Thanks to iloxx.de, I can confidently say that I will be a returning customer. Their dedication to ensuring the safe delivery of my items has left a lasting impression, and I highly recommend their services to anyone in need of reliable shipping. Thank you, iloxx.de, for your top-notch service and for exceeding my expectations.
E Emely Kastner
1124 days ago

An Unmatched Shipping Experience with iloxx.de

Embarking on an online purchase journey, I stumbled upon iloxx.de, and boy, was I in for a treat! With a delicate package in tow, I entrusted it to this top-notch shipping company, hoping for a smooth delivery. To my delight, the package reached me in pristine condition, unscathed by the perils of long-distance transit. The quick and secure payment process further solidified my trust in iloxx.de, making the entire experience a breeze. iloxx.de, thank you for your exceptional service! It's a rarity to find a shipping company that not only meets but exceeds expectations. Rest assured, I'll eagerly turn to your services for all my future shipping needs, knowing that my packages are in reliable hands. Here's to many more seamless deliveries ahead!

Introduction:

Iloxx.de is a prominent online platform that offers a wide range of shipping and logistics services. With a reputation for efficiency and reliability, iloxx.de caters to businesses and individuals alike. In this editorial review, we will delve into various aspects of iloxx.de, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Starting with the pros, iloxx.de stands out for its efficient and reliable shipping services. They offer a diverse range of shipping options, including express delivery, international shipping, and heavy freight transport. Their strong network and partnerships with leading shipping providers ensure timely delivery and excellent service quality. Additionally, iloxx.de's website provides a user-friendly interface, making it easy for customers to navigate and complete shipping transactions. However, iloxx.de does have a few cons. Some users have reported occasional delays in delivery, particularly during peak shipping seasons. Moreover, their pricing structure can be complex and may vary based on factors like package size, weight, and destination. This can make it difficult for customers to estimate shipping costs accurately.

User Experience:

When it comes to user experience, iloxx.de strives to create a seamless and hassle-free shipping process. Their website is intuitive and well-designed, offering a clear and straightforward interface. Users can easily access information about various shipping services, compare prices, and book shipments. Additionally, iloxx.de provides comprehensive tracking features, allowing customers to monitor their packages in real-time.

Pricing and Value for Money:

Iloxx.de offers competitive pricing for its shipping services. However, the complex pricing structure mentioned earlier can make it challenging for customers to determine the exact cost of shipping. While some may see this as a drawback, it is essential to note that iloxx.de offers value for money through its reliable and efficient shipping services.

Customer Service:

Customer service is a vital aspect of any shipping and logistics company, and iloxx.de understands this well. They provide responsive customer support through phone and email channels. The iloxx.de team is known for their professionalism and helpfulness, assisting customers with queries, issues, and providing updates on shipments.

Product Quality and Selection:

Being a logistics service provider, iloxx.de does not sell physical products. However, they excel in ensuring the safe transportation of goods. Their vast network of shipping partners ensures that packages are handled with utmost care, reducing the risk of damage during transit.

Website Usability:

The iloxx.de website is designed to offer a seamless user experience. Its intuitive layout and clear navigation make it easy for customers to find the information they need. The website provides transparent pricing details, tracking options, and a simple booking system, ensuring a smooth transaction process.

Returns and Exchanges:

While iloxx.de primarily focuses on outbound shipping, they do assist customers with returns and exchanges on a case-by-case basis. Customers can contact their customer service team for guidance and support in initiating return shipments or coordinating exchanges.

Promotions and Discounts:

Iloxx.de occasionally offers promotions and discounts on select shipping services. These promotions can help customers save on shipping costs, especially for larger or more frequent shipments. However, it's important to note that promotional offers may be limited to certain regions or time periods.

Reputation:

Iloxx.de has built a strong reputation in the shipping and logistics industry. Their reliability, efficiency, and dedication to customer satisfaction have earned them positive reviews from numerous customers. While occasional delays may occur, overall, iloxx.de maintains a good track record in delivering packages safely and on time.

Payment Options:

Iloxx.de offers a variety of payment options to cater to the preferences and convenience of customers. They accept major credit cards, bank transfers, and digital payment methods. This flexibility ensures that customers can choose the most suitable payment option for their shipping needs.

Loyalty Programs:

Currently, iloxx.de does not have a specific loyalty program. However, they do prioritize customer satisfaction and strive to provide consistent service quality to encourage customer loyalty.

Customer Reviews:

Customer reviews play an important role in evaluating any service provider. Iloxx.de has received numerous positive reviews for their efficient shipping services, user-friendly website, and responsive customer support. However, a small percentage of negative reviews highlight occasional delays in shipping or dissatisfaction with pricing transparency.

Community Involvement:

As a logistics service provider, iloxx.de does not have specific community involvement initiatives. However, they actively engage with their customers through social media channels and provide updates on shipping industry trends and news.

Shipping and Costs:

Iloxx.de offers a wide range of shipping options to cater to different needs. Whether it's express delivery, international shipping, or heavy freight transport, customers can rely on iloxx.de for timely and secure delivery. However, as mentioned earlier, pricing can be complex and depends on various factors such as package size, weight, and destination. In conclusion, iloxx.de is a reputable online platform known for its efficient and reliable shipping and logistics services. While there are occasional drawbacks like complex pricing and occasional delays in delivery, the overall user experience, customer service, and quality of service make iloxx.de a reliable choice for businesses and individuals seeking professional shipping solutions.