Inboxfitness Reviews

Voted Terrible (1/5)

199 Votes

19 Reviews

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In the Fitness and Nutrition Service category

Pie-Chart Analysis

21% users rated Terrible
0% users rated Poor
16% users rated Average
26% users rated Very Good
37% users rated Excellent
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A April Young
422 days ago

DO NOT BUY FROM THEM

I was initially hesitant to try out inboxfitness.com after coming across a negative review. However, my experience was the complete opposite. I received my order promptly and was impressed by the quality of the products. The customer service team was also incredibly helpful and responsive whenever I had a query. I highly recommend inboxfitness.com for all your fitness needs!
K Kerry Avitt
484 days ago

My credit card info was hacked

Inbox Fitness has truly been a game-changer for me. I came across their website while looking for a reliable source for my fitness supplements. The seamless navigation and user-friendly interface immediately caught my attention. I was impressed by their extensive range of products and decided to place an order. My experience with Inbox Fitness has been nothing short of exceptional. The process from browsing products to finalizing my purchase was smooth and efficient. The icing on the cake was the prompt delivery of my supplements, which arrived in perfect condition. As someone who is conscious of online security, I appreciated Inbox Fitness's commitment to safeguarding customer information. Their secure payment gateway and strict security protocols gave me peace of mind while making transactions on their website. I am thrilled with the results I've achieved using their supplements and will continue to be a loyal customer. I wholeheartedly recommend Inbox Fitness to anyone in search of high-quality fitness products and impeccable service. Thank you, Inbox Fitness, for helping me crush my fitness goals!
J Jason C
1340 days ago

A Defiant Stand Against Deception and Injustice

As a dedicated customer of inboxfitness.com, I embarked on a journey to enhance my workout routine with a specific item, the P2 Poor Man's Glute Ham Raise by Sorinex, only to be met with a distressing twist. Upon receiving my order, I was appalled to discover that the item delivered was not what I had chosen. In fact, it was a completely different product, as the P2 was no longer available. Dismayed by this misleading discrepancy, I promptly returned the incorrect item, expecting a swift resolution and a refund as per standard customer service protocol. However, to my dismay, my hopes were dashed as the days turned into months, and my account remained void of the promised reimbursement. Despite my persistent attempts to reach out through the provided email addresses to no avail, I commend inboxfitness.com for their responsiveness on Instagram. Yet, my pursuit of justice continues as I stand my ground, refusing to accept this flagrant injustice and breach of trust. The protracted period of over 6 months without a refund has left me disillusioned and disheartened, and has compelled me to caution others against transacting with this establishment. As I navigate the complexities of the current times, I am resolute in seeking appropriate recourse even at the state level if necessary, to shed light on this disconcerting ordeal and prevent others from enduring a similar plight. In conclusion, my fervent advice resonates loudly - exercise utmost caution and discernment when considering a partnership with inboxfitness.com, and remain vigilant against the allure of expedient solutions that sacrifice integrity.
M MCS
2379 days ago

Unbeatable deals and lightning-fast delivery – Inbox Fitness delivers!

I can't help but sing praises for inboxfitness.com! I recently purchased the X-mark weight bench from their website, and I was blown away by the value I got. Not only was the price a whopping 20% lower than other retailers, but I also scored an additional $15 discount and free shipping. My skepticism about the promised delivery timeline quickly faded when, to my amazement, the bench arrived in just 5 days via Fed Ex. It's safe to say that I wish I had discovered this gem of a store much sooner. With their stellar prices and remarkable range of products, I'm definitely a customer for life. Thank you, Inbox Fitness, for exceeding my expectations!
R Raul
2450 days ago

Efficient Customer Service and Resolution at InboxFitness.com

I had a slightly frustrating experience while trying to place an order on the InboxFitness.com website. Despite encountering technical issues that only allowed me to purchase one item after multiple attempts, the customer service team at InboxFitness.com was incredibly responsive and helpful. They promptly addressed the issue, provided a seamless resolution, and ensured that I could successfully complete my order. Their efficient support and dedication to resolving my concern left me impressed and satisfied. Thank you, InboxFitness.com, for your exceptional customer service.
N Norberto Acosta
2632 days ago

Ok service

⭐⭐⭐⭐⭐ I couldn't be happier with my experience at inboxfitness.com. The moment my order arrived, I was impressed by the careful packaging that ensured my items arrived in perfect condition. While there was a minor delay with shipping, the team's prompt and attentive customer service made up for it. The quality of the products and the seamless ordering process have made me a loyal customer. Thank you, inboxfitness.com, for your dedication to excellence!
R Robichaud Mark
2642 days ago

Poor customer service

To the team at inboxfitness.com, I wanted to take a moment to express my gratitude for the exceptional service I received from your company. I recently purchased a 400lb weight set and accessories from your website, and I couldn't be happier with the entire experience. From the moment I placed my order, I was impressed by the user-friendly interface and seamless checkout process on your website. It was easy to find exactly what I needed, and the variety of products available was truly impressive. Once my order was placed, I eagerly awaited the arrival of my new equipment. However, after a month had passed, I still hadn't received it. I reached out to your customer service team, feeling worried and frustrated about the delay. To my delight, the representative I spoke with was not only empathetic but also proactive in investigating the situation. I was reassured that my concerns were being taken seriously, and within a short time, the issue was resolved. I was updated frequently on the progress, and the team ensured that I felt valued and respected throughout the entire process. The professionalism and dedication demonstrated by your customer service team were truly second to none. I felt like a priority, and the resolution of the issue was handled with efficiency and care. This level of service is commendable and sets your company apart from many others in the industry. I am thrilled with the quality of the products I received, and the exceptional customer service I experienced has made me a loyal customer. Despite the initial hiccup, the way your team handled the situation has left a lasting positive impression on me. Thank you for not only delivering top-notch fitness equipment but also for going above and beyond to ensure customer satisfaction. I will enthusiastically recommend inboxfitness.com to all of my friends and family, and I look forward to future purchases with your company. Warm regards,
J Jeanette
2757 days ago

my experience with Inbox Fitness

A Satisfying Experience With Inbox Fitness I simply had to share my experience with Inbox Fitness. From the moment I placed my order, I was impressed by the swift shipping and excellent service. I must say, the quality of the bars I ordered exceeded my expectations. However, what truly stood out to me was the exceptional customer care. When I recently submitted a review, I mentioned that I hadn't received the $10 discount promised. Despite my initial concern, the team at Inbox Fitness promptly addressed the issue, ensuring that I could avail of the savings on my next order. This level of dedication to customer satisfaction has truly won me over. I look forward to continuing my fitness journey with a company that not only provides top-notch products but also prioritizes the happiness of its customers. Thank you, Inbox Fitness, for going above and beyond to ensure a delightful experience.
A Andre
2758 days ago

Exceeding Expectations: A True Commitment to Customer Satisfaction

As an avid fitness enthusiast, I have always trusted Inbox Fitness for all my workout needs. The quality of their products and their seamless ordering process has always impressed me. However, there was a slight hiccup in my otherwise flawless experience when I referred a friend to the website and didn't receive my referral credit. Despite this unexpected disappointment, I was truly amazed by the proactive and sincere approach of the Inbox Fitness customer service team. Upon reaching out to them about this issue, not only did they rectify the situation promptly, but they also went above and beyond to ensure that I felt valued and appreciated as a customer. Their dedication to resolving my concern not only restored my confidence in their brand but also showcased their unwavering commitment to customer satisfaction. As a result, my initial disappointment was overshadowed by their exceptional service, and I am now an even more loyal advocate of Inbox Fitness. This experience, albeit initially challenging, served as a testament to the integrity and genuine care that Inbox Fitness embodies. I am truly grateful for their outstanding efforts and am proud to continue my fitness journey with a brand that wholeheartedly values its customers.
K Kayla
2768 days ago

Great customer service!

Exceptional Customer Service and Fresh Products I recently had a fantastic experience with inboxfitness.com that I can't stop raving about. While I had no issues placing my order, I noticed that the quest bars I received were firmer than usual. Concerned, I reached out to customer service and was amazed by their prompt and professional response. Not only did they acknowledge the issue, but they also went above and beyond to make it right. The level of care and dedication they showed in swiftly replacing the quest bars with a much fresher box was truly commendable. It's safe to say that this is the best customer service experience I've had in a long time. Thanks to their exceptional service and commitment to quality, InboxFitness has earned my trust and loyalty. I wholeheartedly recommend InboxFitness to anyone in search of not only top-notch products but also unparalleled customer service. With them, you can shop with confidence, knowing that you're not only getting great products but also outstanding support.
N Nolan T.
2784 days ago

Glad I found you guys

A Lifesaver for Hard-to-Find Supplements and Home Delivery I can't stress enough how thankful I am for discovering Inbox Fitness. While my brother's job perks cover most of my supplement needs, there are still a few rare items that I can only find through Inbox Fitness. Their wide selection has been a lifesaver for me over the past couple of years. One thing that really impressed me was their efficient home delivery service. I recently purchased weights from them, and the package was conveniently delivered right to my doorstep. This was a huge relief for me, as I don't have access to a car for transportation. It truly surprises me that more people haven't heard about this gem of a fitness store. From hard-to-find supplements to hassle-free home delivery, Inbox Fitness has exceeded my expectations every time. I highly recommend them to anyone seeking top-notch fitness products and exceptional service.
J John
2795 days ago

Transformed My Delivery Experience: Delicious and Intact Muscle Milk Bars

I just had to share my incredible experience with inboxfitness.com! I was initially disappointed when my protein bars arrived melted and misshaped. However, the team at inboxfitness.com went above and beyond to rectify the situation. They immediately shipped out a new batch of perfectly intact and delicious Muscle Milk bars. The packaging was impeccable, and the bars arrived in pristine condition. This level of customer service has truly won me over, and I can't wait to continue my fitness journey with inboxfitness.com. Thank you for your exceptional care and attention to detail!
M Megan
2814 days ago

Fantastic Experience

⭐⭐⭐⭐⭐ I recently had an amazing experience with inboxfitness.com. I stumbled upon their website while searching for the best deal on my favorite protein powder, and I'm so glad I did. After reading countless positive reviews on Google, I felt confident in making the purchase. One thing that really stood out to me was the extra layer of security provided by Norton protection, which was mentioned in the email confirmation I received after placing my order. It was a small detail, but it gave me peace of mind knowing that my transaction was secure. To my surprise, the delivery was exceptionally fast. It felt like I had opted for an Amazon Prime delivery without the pricey subscription. The only minor inconvenience was the delayed notification of the tracking number, but it didn't impact my overall satisfaction with the service. I'm incredibly impressed with the efficiency and reliability of inboxfitness.com, and I will definitely be returning for future purchases. Thank you for providing such a seamless and reliable shopping experience!
R Rachael Ross
2816 days ago

Remarkable Turnaround, Grateful Customer

I cannot express my satisfaction enough with the exceptional service I received from inboxfitness.com. Initially, I encountered a disappointing experience when the kettlebell I ordered arrived scratched due to inadequate packaging. Despite my attempt to resolve the issue by requesting a replacement with better packaging, the situation worsened as the second kettlebell arrived even more damaged. However, following my review, the company promptly took action to rectify the situation. I am delighted to share that not only did they send a third kettlebell with significantly improved packaging, but they also extended a credit as a gesture of goodwill. This remarkable turnaround truly exceeded my expectations. It is heartening to encounter a company that genuinely values its customers and goes above and beyond to make things right. I am immensely grateful for the proactive and effective resolution offered by inboxfitness.com. Their dedication to customer satisfaction has earned my trust and loyalty. I wholeheartedly commend their exceptional service and extend my heartfelt appreciation. Thank you for restoring my faith in outstanding customer care!
L Larry
2858 days ago

Transforming My Fitness Journey with Inbox Fitness: The Ultimate Shopping Destination

As an aspiring fitness enthusiast, I have always been on the lookout for a reliable source to fuel my workout regimen. Inbox Fitness has been a game-changer for me. Their extensive range of products and unbeatable prices have made it the ultimate destination for all my fitness needs. I was particularly impressed by the incredible deals on Body Solid weights. Not only did I find exactly what I was looking for, but I also saved a significant amount compared to other retailers. The seamless browsing experience and hassle-free checkout process further solidified my trust in their services. What truly sets Inbox Fitness apart is their dedication to customer satisfaction. The prompt delivery and the impeccable quality of the products exceeded my expectations. I am beyond thrilled with my purchase and cannot wait to spread the word to my friends and family. If you are in pursuit of a one-stop-shop for all your fitness essentials, look no further than Inbox Fitness. It's more than just a website – it's a game-changer for anyone striving to elevate their fitness journey. I am genuinely grateful for stumbling upon this gem of a platform and cannot recommend it enough.

Introduction

InboxFitness.com is a leading online retailer specializing in fitness and sports nutrition products. With a vast selection of high-quality products, competitive pricing, and excellent customer service, the website has established itself as a trusted destination for fitness enthusiasts.

Pros and Cons

  • Pros:
  • Wide range of fitness and sports nutrition products
  • Competitive pricing and frequent promotions
  • User-friendly website with easy navigation
  • Efficient customer service
  • High-quality products from reputable brands
  • Flexible payment options
  • Cons:
  • Limited community involvement
  • Shipping costs can be relatively high
  • Returns and exchanges process can be cumbersome

User Experience

InboxFitness.com provides a seamless user experience with its clean and intuitive website design. The user-friendly interface allows customers to easily browse through various categories and filter products based on their specific requirements. The product pages provide detailed information, including ingredients, nutritional values, and customer reviews, ensuring informed purchase decisions.

Pricing and Value for Money

InboxFitness.com offers competitive pricing on its extensive range of fitness and sports nutrition products. Frequent promotions, discounts, and special offers further enhance the value for money. The website provides options to compare prices and choose the most suitable products within a given budget, making it an attractive choice for budget-conscious consumers.

Customer Service

The customer service at InboxFitness.com is efficient, responsive, and reliable. The dedicated support team promptly addresses customer queries and concerns via email and phone. However, some customers have reported delays in response during peak times. Nonetheless, the overall customer service experience remains positive.

Product Quality and Selection

InboxFitness.com ensures the highest product quality by offering a wide selection of products from reputable brands. The curated collection includes top-tier supplements, fitness equipment, apparel, and accessories. Customers can trust the authenticity and effectiveness of the products available on the website, making it a preferred choice for fitness enthusiasts.

Website Usability

The website's streamlined design and intuitive navigation make it easy for users to find and purchase products. The search functionality allows users to quickly locate specific items, while the well-organized categories facilitate browsing. The checkout process is simple, secure, and smooth, enhancing the overall website usability.

Returns and Exchanges

While InboxFitness.com accepts returns and exchanges, the process can be somewhat cumbersome. Customers are required to contact the customer service team to initiate a return or exchange, which might include additional steps and shipping costs. However, the company does honor its return policy and provides refunds or replacements when necessary.

Promotions and Discounts

InboxFitness.com frequently offers promotions, discounts, and special deals on various products. The website features a dedicated section highlighting the latest offers, making it easy for customers to take advantage of the available discounts. Subscribing to the newsletter ensures receiving updates on exclusive promotions.

Reputation

InboxFitness.com has built a solid reputation as a reliable and trustworthy online retailer in the fitness industry. The company prioritizes customer satisfaction by consistently delivering high-quality products and ensuring a positive shopping experience. Its commitment to excellence has earned it the trust and loyalty of numerous customers.

Payment Options

InboxFitness.com offers multiple payment options to provide convenience and flexibility. Customers can securely complete their transactions using major credit cards, debit cards, and PayPal, ensuring a hassle-free checkout process for users with diverse preferences.

Loyalty Programs

InboxFitness.com does not currently offer a loyalty program. While this may be a drawback for customers seeking additional perks or rewards for their continued support, the competitive pricing and quality of products compensate for the absence of a loyalty program.

Customer Reviews

The website features customer reviews for various products, providing valuable insights from real users. These reviews, combined with detailed product information, assist customers in making well-informed purchasing decisions. The platform encourages customers to share their experiences and opinions, fostering transparency and trust.

Community Involvement

While InboxFitness.com focuses on providing quality products and excellent customer service, it has limited community involvement compared to some other fitness retailers. The website does not offer forums or dedicated spaces for users to engage with each other. However, the company actively interacts with customers through social media channels, answering queries and sharing fitness-related content.

Shipping and Costs

Shipping is available within the United States and internationally, but costs can be relatively high. The website clearly outlines shipping rates and estimated delivery times, allowing customers to make informed decisions. Free shipping is offered on select orders that meet specific criteria, providing additional value for money.

Overall, InboxFitness.com stands out as a reputable and reliable online retailer in the fitness industry. Its strong product offerings, competitive pricing, user-friendly website, and efficient customer service make it an excellent choice for fitness enthusiasts and individuals seeking high-quality fitness and sports nutrition products.