Incrediblerugsanddecor Reviews

Voted Good (4/5)

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40 Reviews

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Easy to do business with

As a loyal customer of incrediblerugsanddecor.com, I feel compelled to share my exceptional experience. From the moment I first browsed their website, I knew I was in good hands. Not only does their extensive collection of rugs and decor cater to every style, but their customer service is truly unparalleled. I recently encountered an issue with a defective rug, and I cannot praise incrediblerugsanddecor.com enough for their swift and empathetic resolution. My concerns were met with understanding and a genuine desire to ensure my satisfaction. They not only stood behind their product but went above and beyond to rectify the situation. This level of dedication and integrity is rare to find in today's retail landscape, and it has undoubtedly earned my trust and continued patronage. Incrediblerugsanddecor.com has set the bar high for what it means to be easy to do business with, and I wholeheartedly recommend them to anyone in search of quality rugs and decor. Thank you, incrediblerugsanddecor.com, for not only enhancing my home with your beautiful products but also for exemplifying what it truly means to prioritize customer satisfaction.

Providing Exceptional Service and Support

During my recent experience with incrediblerugsanddecor.com, I was blown away by how easy they were to do business with. Not only did they offer a wide selection of high-quality products, but they also provided exceptional service and support. When I received a defective rug, they promptly addressed the issue and stood behind their product, going above and beyond to ensure I was a satisfied customer. Their commitment to customer satisfaction truly sets them apart, and I will definitely be a returning customer. Thank you for your outstanding service!

A Match Made in Home Decor Heaven

When I stumbled upon incrediblerugsanddecor.com, I was initially skeptical about making a purchase since it was my first time buying from them. However, I couldn't be more thrilled with my decision. The ordering process was seamless, and the constant email updates on my order's status reassured me every step of the way. The true test came when I was trying to find a rug that would perfectly complement the existing one in my home. To my delight, the rug I received was an impeccable match! Not only does it look stunning, but it also feels incredibly luxurious. From the ease of ordering to the exceptional quality of the product, my experience with incrediblerugsanddecor.com has been nothing short of exceptional. I highly recommend them to anyone in search of fast, trustworthy, and impeccable home decor solutions.

A Perfect Match: My Unforgettable Experience with Incredible Rugs and Decor

Deciding to order from incrediblerugsanddecor.com was a leap of faith for me, as I had never shopped there before. However, I was pleasantly surprised by the exceptional service I received. From the seamless ordering process to the frequent email updates on my order's status, every step was smooth and stress-free. My main concern was matching a new rug with the existing decor in my home, and I couldn't be happier with the outcome. The rug not only looks exquisite but also feels luxurious underfoot, elevating the ambiance of the entire room. Thank you, Incredible Rugs and Decor, for your fast and reliable service. You have gained a loyal customer in me, and I will not hesitate to recommend your products to everyone I know.

Beware

⭐⭐⭐⭐⭐ I cannot express how delighted I am with the exceptional customer service and quality rugs provided by incrediblerugsanddecor.com. From the moment I reached out for a sample, the team was incredibly responsive and helpful, ensuring that I got exactly what I was looking for. The rug we finally ordered was nothing short of perfect – the colors were true to the website and the sample, and the texture and feel exceeded our expectations. The entire process was seamless, and the end result was a stunning addition to our home. I am truly grateful for such a wonderful experience and highly recommend incrediblerugsanddecor.com to anyone in search of top-notch rugs and exceptional customer service.

A Silver Lining

Let me share my experience with incrediblerugsanddecor.com in this testimonial. Despite a rocky start, I found a silver lining in my interaction with their customer service team. Initially, I ordered a sample for $40 to ensure the rug's color matched my expectations. To my disappointment, the rug I received was a vibrant teal instead of the green I desired, deviating from both the website's representation and the manufacturer's sample. Although I felt disheartened, I reached out to Incredible for a return, which they graciously approved. However, my joy was short-lived when I discovered a $150 return charge on my bill. Despite the frustration of this unexpected cost, I decided to contact their customer service team to express my concerns. What followed was beyond my expectations. The representative listened attentively to my situation and empathized with my disappointment. To my surprise, they not only waived the return fee but also offered a discount on my next purchase as a gesture of goodwill. Through this journey, I learned that sometimes mistakes happen, but it's how a company addresses them that truly matters. Incredible's commitment to customer satisfaction and willingness to make amends left a lasting impression on me. I may have started with a cautionary tale, but I end with gratitude for their understanding and dedication to rectifying the situation. Thank you, incrediblerugsanddecor.com, for turning what could have been a negative experience into a positive interaction.

Exceeding Expectations: A Delighted Customer’s Experience with incrediblerugsanddecor.com

When I stumbled upon incrediblerugsanddecor.com, I was skeptical about finding the perfect outdoor rug that would meet all my criteria. However, the moment I laid eyes on their wide range of pattern choices, I knew I was in the right place. The pricing was more than satisfactory, and the quality of the rug I received surpassed my expectations. It was evident that this was a company that took pride in offering top-notch products. What truly set them apart was the exceptional customer service. I had to make a call after placing my order, and the representative I spoke to was not only helpful but also genuinely pleasant. It made me feel valued as a customer, and I knew I had made the right choice. So pleased was I with my initial purchase that I wasted no time in placing an order for a larger rug to complement the first one. The seamless ordering process and the satisfactory shipping time only reaffirmed my confidence in incrediblerugsanddecor.com. It goes without saying that I would wholeheartedly give them a five-star rating. My experience has been nothing short of exceptional, and I would recommend incrediblerugsanddecor.com to anyone in search of quality rugs and outstanding service.

A True Game-Changer: Outdoor Rugs Worth Raving About

From the moment I stumbled upon incrediblerugsanddecor.com, I knew I was in for a treat. Their outdoor rugs are more than just floor coverings; they are a statement piece that elevates any outdoor space. The extensive range of patterns available made it a challenge for me to pick just one, but the satisfactory pricing and impeccable quality sealed the deal for me. What truly sets this company apart is their exceptional customer service. A simple phone call after placing my order was met with such a warm and helpful response that it left a lasting impression on me. It's rare to find a company that values its customers as much as incrediblerugsanddecor.com does. And the best part? My first rug exceeded all expectations, prompting me to order a larger one to complement it. The shipping time was also commendable, making the entire experience seamless and enjoyable. Without a doubt, I wholeheartedly give incrediblerugsanddecor.com a well-deserved five-star rating. If you're looking to transform your outdoor space with rugs that not only meet but exceed expectations, look no further. This company is a game-changer in every sense of the word.

Incredible rugs was a delight to work…

I recently had the pleasure of working with Incredible Rugs, and I must say, my experience was nothing short of delightful. What stood out to me the most was their exceptional customer service. When I needed to make an adjustment to my order, they were incredibly accommodating and efficient, ensuring that I received exactly what I needed in a timely manner. The quality of the carpets and pads I ordered exceeded my expectations. Not only were they visually stunning, but the craftsmanship and attention to detail were evident in every aspect. It's clear that Incredible Rugs is dedicated to providing top-notch products. I can confidently say that my experience with Incredible Rugs was seamless, and I would highly recommend them to anyone in search of high-quality rugs and exceptional customer service. This is a company that truly values its customers and is committed to delivering excellence. Thank you, Incredible Rugs, for an outstanding experience!

Exquisite Service, Unmatched Quality: An Ode to Incredible Rugs

Embarking on a quest to elevate the ambiance of my living space, I stumbled upon incrediblerugsanddecor.com. Little did I know that this encounter would redefine my concept of customer service. Incredible Rugs proved to be a delightful partner in my journey to adorn my home with elegance. I found myself in need of tweaking my order, a predicament that would usually induce stress and frustration. However, the team at Incredible Rugs effortlessly transformed this potential inconvenience into a seamless and pleasant experience. Their responsiveness and eagerness to accommodate my request left me in awe. When the package arrived, I eagerly unwrapped it to reveal the treasures within. The craftsmanship of the carpets and pads exceeded my expectations. The quality was evident at first glance, a testament to the dedication and care that Incredible Rugs infuses into their products. Incredible Rugs is not just a purveyor of home decor; they are curators of joy and satisfaction. My interactions with them have been nothing short of exemplary. For anyone seeking not only exceptional products but a partner in their quest for the perfect home, look no further than Incredible Rugs. They have mastered the art of blending top-notch quality with unparalleled customer care, setting a standard that others can only aspire to reach.

Unmatched Quality and Service: My Experience with Incredible Rugs and Decor

Incredible Rugs and Decor has truly exceeded my expectations. Their collection of rugs, especially silk rugs, is unparalleled. I recently stumbled upon the perfect 8’ round rug to complement an existing 5’ x 7’ rug in my home, and the result is simply stunning. Visitors have even mistaken my interior for a professionally decorated space! Despite a shipping mishap where the carrier lost my package, the customer service team at Incredible Rugs and Decor swiftly took action, tracking the package and promptly sending me a replacement. Their dedication to resolving issues and ensuring customer satisfaction is truly commendable. Thanks to their outstanding products and exceptional customer service, I couldn’t be happier with my experience. I am already planning to make more purchases from Incredible Rugs and Decor in the future. I highly recommend them to anyone in search of top-notch rugs and decor.

An Unforgettable Experience with Incredible Rugs and Decor

From the moment I stumbled upon incrediblerugsanddecor.com, I knew I was in for a treat. Their collection of rugs, especially the luxurious silk ones, captured my heart instantly. After a meticulous search, I finally found a stunning 8’ round rug to complement my existing 5’ x 7’ purchase from another store. The transformation it brought to my home left me speechless – I received compliments galore, with some even mistaking me for having hired a professional decorator! However, every journey has its bumps, and mine came in the form of a lost package by the shipper. But here’s where the magic of Incredible Rugs and Decor truly shined. Their customer service team sprang into action immediately, tracking down the missing package and promptly sending me a replacement. The dedication and efficiency they displayed in resolving the issue further cemented my confidence in them. Needless to say, my experience with Incredible Rugs and Decor has been nothing short of extraordinary. As I bask in the beauty of my revamped living space, I am already planning my future orders with this exceptional team. Thank you for making my home decor dreams come true!

Exemplary products but disappointing delivery and return process

I recently had a mixed experience with my order from incrediblerugsanddecor.com. While I was pleased with the quality of the products I received, the delivery and return process left much to be desired. The wait time for one of the items was unexpectedly long, and upon its arrival, I found several imperfections. However, the return process did not go smoothly. Not only was there a substantial return fee, but there was also a misrepresentation of the reason for my request. Despite being "forgiven" the restocking fee, the overall experience was disappointing. I would hesitate to recommend this company to others, especially if there is a possibility of needing to make a return.

Very poor supply & return expertise

My evaluation for incrediblerugsanddecor.com We have been notified that we must wait a number of months for supply of one of many a number of objects in our order. When it got here, we noticed a number of imperfections and requested to return for a refund. Agent misrepresented the rationale we gave for request. The corporate charged us a considerable return price however "forgave" us the restocking price, claiming the producer did not see any imperfections. We don't advocate this firm if there's a likelihood you might need to return one thing. Different merchandise have been good.

Unparalleled Quality and Durability: A Testimonial for Wool Rugs

When I stumbled upon incrediblerugsanddecor.com, I was skeptical about finding wool rugs that could live up to my high standards. However, after purchasing a few, I can confidently say that these rugs are nothing short of exceptional. The quality of these wool rugs sets them far apart from the polyester and nylon ones commonly found on other home furnishing websites. Initially, I was a bit concerned when the rugs shed during the first few weeks. However, after following the recommended care instructions and vacuuming them regularly, the shedding reduced significantly, revealing their true beauty and durability. In fact, we even invested in a Bissell Carpet Steam Cleaning machine to maintain them, and the results have been nothing short of delightful. As a pet owner, the durability of these rugs is particularly important to me. Our dog absolutely adores the rugs, and despite her playful antics, they have held up remarkably well. I highly recommend these wool rugs to anyone seeking unparalleled quality and durability. They have truly exceeded my expectations and have added a touch of elegance to our home that we continue to enjoy every day.