Users Voice for Indiacakes

11% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
89% users rated Excellent
Pie Chart Review Representation for Indiacakes
Indiacakes Overall rating
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Returns/Refunds
User Interface
Quality

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Review article published on: 27 Jun 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Jul 2022 4.8 1.3 4.8 3 1 5
Aug 2022 4.9 1.3 4.9 5 5 5
Sep 2022 5 1 4.3 2.7 1.9 5
Oct 2022 4.2 1 3.9 5 1 5
Mar 2023 3.6 1 4.1 1 1 5
Line Chart for Rating of peer stores

indiacakes.com

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Detailed Indiacakes Review by

Introduction

Indiacakes.com is an online cake delivery portal that offers a range of delicious cakes and gifts to customers across India. The website has been in operation since 2004 and has a vast network of bakeries and delivery partners, ensuring prompt and reliable service.

Pros and Cons

Pros:
  • Wide range of cakes and gifts
  • Delivery across India
  • Easy to use website
  • Variety of payment options
  • Responsive customer service
Cons:
  • Shipping charges are relatively high
  • Delivery may not be available in certain areas
  • Some products may not be available at all times

User Experience

Indiacakes.com offers a seamless and user-friendly experience. The website is well-organized, with categories and filters that make it easy to find products. Customers can also create an account or sign in through social media to save time during the checkout process. Overall, the website is intuitive and easy to navigate.

Pricing and Value for Money

The prices of products on Indiacakes.com are competitive with other online cake delivery services. However, shipping charges can add up, especially for orders outside major cities. The value for money is generally good, with quality products and reliable delivery.

Alternatives

Some alternatives to Indiacakes.com include FlowersAndCakesOnline, FernsNPetals, and CakeZone. These websites offer similar services and products, but prices and delivery areas may vary.

Customer Service

Indiacakes.com has a responsive customer service team that can be contacted through email or phone. The website also has a live chat feature for quick inquiries. Customers can expect prompt and helpful service.

Product Quality and Selection

Indiacakes.com offers a diverse selection of cakes, including chocolate, fruit, and eggless options. The cakes are made fresh from local bakeries and are of high quality. In addition to cakes, the website also offers gifts like flowers, chocolates, and personalized items.

Website Usability

The website is well-designed with a simple layout and easy-to-use filters. The pages load quickly, and the checkout process is streamlined. Customers can easily browse products and add them to their cart without any confusion.

Returns and Exchanges

Indiacakes.com does not accept returns or exchanges for cakes or perishable goods. However, if there is an issue with the product, customers can contact customer service for resolution.

Promotions and Discounts

Indiacakes.com offers occasional promotions and discounts for customers, which can be found on the homepage or through email newsletters. The discounts are generally not significant but can provide some savings.

Reputation

Indiacakes.com has a good reputation in the online cake delivery industry, with many satisfied customers. The website has been in operation for over 15 years and has a trusted network of bakeries and delivery partners.

Payment Options

Indiacakes.com accepts a variety of payment options, including credit cards, debit cards, net banking, Paytm, and UPI. This provides customers with flexibility and convenience.

Loyalty Programs

Indiacakes.com does not have a loyalty program, but they do offer occasional promotions and discounts for customers.

Customer Reviews

Customer reviews on Indiacakes.com are generally positive, with many satisfied customers praising the quality of the products and reliable delivery. Some negative reviews mention issues with delivery or product quality, but these are relatively uncommon.

Community Involvement

Indiacakes.com does not have a significant community involvement program, but they do support various charities and social causes.

Shipping and Costs

Indiacakes.com offers delivery across India, but shipping charges vary depending on the location and product. In general, shipping charges can be significant, especially for areas outside major cities. Customers can check shipping fees during checkout before completing their order.

Indiacakes Recent User Reviews

User Rating

5 stars

356

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Reviewer Name: Rajeswari M

Review Submission Date: 2022-10-15

Review Title: Not yet received the product I ordered…
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Review Description: Not yet received the product I ordered I am very disappointed

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Reviewer Name: snigdha pothemshetty

Review Submission Date: 2022-10-07

Review Title: Worst service
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Review Description: Worst service, they haven't delivered the cake and instead charged extra Rs. 275 apart from the cake amount after placing the order as delivery charges, which they haven't informed at the time of placing an order and when I asked them to refund my amount they said the amount will be refunded as a coupon code. No proper response to chats and call been hung up during the conversation.

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Reviewer Name: Raj

Review Submission Date: 2022-09-24

Review Title: Thank you so much for wonderful cake
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Review Description: Thank you so much for wonderful cake, it was the best cake I ever ordered and I am sure that I will order from you in every special occasion.They are specialized in Designer Cakes.

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Reviewer Name: Marcella Joe

Review Submission Date: 2022-09-24

Review Title: The best bakery I have come across
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Review Description: The best bakery I have come across , ordered cake for my mother on her birthday. The taste, delivery and overall package was awesome..They are specialized in Fondant Cakes.

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Reviewer Name: Ankush Kumar

Review Submission Date: 2022-09-24

Review Title: Actually we ordered the cake at the…
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Review Description: Actually we ordered the cake at the very last moment when they were about to close their shop.... But great thanks to them that they gave us the cake. They are specialized in Fondant Cakes.

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Reviewer Name: George shrey

Review Submission Date: 2022-09-24

Review Title: Awsm Home made cakes
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Review Description: Home made cakes, reasonably priced, real good taste, on time delivery...Made my kids day... thanks a lot to them...100% Recommended.They are specialized in Designer Cakes.

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Reviewer Name: Babu Rajputra

Review Submission Date: 2022-09-23

Review Title: I had ordered a butterscotch…
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Review Description: I had ordered a butterscotch anniversary cake for our first anniversary together. It's was so good. Thank you for making the day even more special for us. ..They are specialized in Designer Cakes.

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Reviewer Name: Samar Kumar

Review Submission Date: 2022-09-23

Review Title: Great experience,Fast delivery,cake was…
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Review Description: Great experience,Fast delivery,cake was very delicious,thank you team to provide us great services.hope to see u soon.They are specialized in Fondant Cakes.

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Reviewer Name: Kesav Gopal

Review Submission Date: 2022-09-23

Review Title: This shop was actually introduced to me…
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Review Description: This shop was actually introduced to me by my mom.And nobody has ever told me that they didn't like the cake of this shop.They are Specialised in Birthday Cakes.

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Reviewer Name: sushil yadav

Review Submission Date: 2022-09-21

Review Title: This is a cheater company that frauds…
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Review Description: This is a cheater company that frauds with…This cheater company frauds with more than 1000 customers by taking the full amount of cake, then demanding 250 for extra delivery charges, and then no cake delivery.You can check reviews on Google too.

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