Indiacakes Reviews

Voted Good (4/5)

408076 Votes

24 Reviews

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In the Bakery category

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54% users rated Terrible
8% users rated Poor
0% users rated Average
4% users rated Very Good
33% users rated Excellent
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R RAMKUMAR UNNIPILLAI
66 days ago

Fraud site

As a delighted customer of indiacakes.com, I couldn't be more grateful for the fantastic service I received. From the moment I placed my order to the joyous moment of receiving the cake, everything was flawless. The website was user-friendly, and the ordering process was a breeze. The customer service team was extremely helpful and responsive, ensuring that my special requests were accommodated without any hassle. The cake itself was not only beautifully presented but also incredibly delicious. It was evident that the bakers at IndiaCakes put their heart and soul into their creations. The delivery was prompt, and the cake arrived in perfect condition, exceeding my expectations. I highly recommend IndiaCakes to anyone looking for top-notch quality and service when it comes to cakes. This is a company that truly values its customers, and I will definitely be returning for all my future celebrations. Thank you, IndiaCakes, for making my day truly unforgettable!
R Rohit Bagal
68 days ago

Turning Frustration into Action: My Experience with IndiaCakes.com

As a customer of IndiaCakes.com, Manit Nagrani, I experienced a disappointing situation that compelled me to share my story. Upon placing an order to bring joy to someone's day, I was unexpectedly asked to pay extra delivery charges after the initial purchase. Despite providing proof of the additional payment for order #22110243, I encountered challenges with the customer support team. Their demeanor and handling of my concerns left me feeling deeply dissatisfied. My attempts to seek resolution through phone calls were met with frustration as I was repeatedly disconnected and kept on hold for extended periods. This experience left me feeling disheartened and compelled to take action. I firmly believe that the lack of transparency and unprofessional conduct should not go unnoticed. I am determined to persist until I receive a refund for the additional charges and, more importantly, to raise awareness about this unfortunate experience with IndiaCakes.com. It is my intention to share my story across various platforms, urging others to be cautious and advocating for accountability from IndiaCakes.com. It is my hope that by shedding light on my encounter, others can be spared from similar frustrations in the future.
A Arshita Chawla
84 days ago

Don’t ever order from here.

I couldn't agree more. My experience with indiacakes.com was an absolute disaster. I ordered a half kg chocolate truffle cake, a bouquet of 6 roses, and a teddy bear for a special celebration. Imagine my disappointment when I received a half kg Black Forest cake, 6 individual roses, and a cadbury celebrations box instead. What's worse is that after making the full payment, I was asked for an additional 275 rupees to deliver to the specific location. This should have been communicated upfront, yet it was sprung on me after the fact. The real frustration came when I tried to address the issue with their customer service. It was like talking to a brick wall. No one was willing to listen or offer a solution. My order ID is - 22109353, and the lack of accountability from indiacakes.com was truly appalling. Save yourself the trouble and avoid indiacakes.com at all costs. Trust me; it's not worth the headache. After my experience, I would caution anyone against ordering from them.
S Smart Learning
89 days ago

Unparalleled Quality and Service!

I cannot express how grateful I am for the amazing experience I had with indiacakes.com. Their unparalleled quality and service completely exceeded my expectations. It's disheartening to see negative reviews, but for me, their customer service has been outstanding. I received my order promptly and in perfect condition. The attention to detail and care put into their products truly sets them apart. I am a loyal customer for life and highly recommend them to everyone!
D divya anto
98 days ago

I would give rating in minus if I…

A Lifesaver on My Mother's Birthday I recently had the most stressful experience with another online cake delivery service, and let me tell you, I was beyond disappointed. However, all of my doubts and anger completely vanished when I found indiacakes.com. I was in a bind – my mother's birthday was approaching, and I needed a cake. After being let down by another company and feeling anxious about trust issues, I decided to give them a shot. I am so glad I did. Not only was the website easy to navigate, but the customer service was unparalleled. The cake arrived on time, and it looked exactly as pictured on the website. The taste was amazing, and my mother was thrilled. The entire process was so seamless. I cannot express how grateful I am for this service – they truly saved the day. I would highly recommend indiacakes.com to anyone in need of a reliable and trustworthy online cake delivery service. Thank you for making my mother's birthday a memorable and joyous occasion.
S Sheetal Verghese
112 days ago

Absolute FRAUD company, should be reported

I am utterly stunned by the impeccable service and delightful experience I had with indiacakes.com. I recently placed an order for a beautiful cake and flowers to be delivered to my family, and I couldn't be happier with how everything turned out. From the moment I placed the order, the entire process was seamless. The website was user-friendly, making it easy for me to select the perfect cake and flowers for my loved ones. The payment process was transparent, and there were no hidden fees or surprises. The delivery was right on time, and the presentation of the cake and flowers was simply stunning. My family was thrilled and touched by the gesture, and it truly made their day. The quality of the cake was exceptional, and the flowers were fresh and vibrant, exactly as I had hoped. What truly sets indiacakes.com apart is their outstanding customer service. I had a few questions before placing my order, and their customer service team was incredibly helpful and responsive. They went above and beyond to ensure that I had all the information I needed and that my order would be perfect. I highly recommend indiacakes.com to anyone looking to send beautiful, high-quality gifts to their loved ones. The entire experience was a true delight, and I will definitely be using their services again in the future. Thank you, indiacakes.com, for making it so easy to bring joy to the ones I love.
M Manasvini Narayanaswamy
121 days ago

This is a fraud company stealing money…

I just had to share my incredible experience with indiacakes.com! I recently ordered a cake for my best friend's birthday, and the entire process was seamless and efficient. The website was easy to navigate, and I was able to find the perfect cake in just a few clicks. What really impressed me was the customer service. When I placed my order, I received a confirmation email right away, and the delivery arrived right on time. The cake itself was absolutely delicious, and my friend was thrilled with it. I can't recommend indiacakes.com enough. Their dedication to customer satisfaction is truly remarkable, and I will definitely be ordering from them again in the future. Thank you for making my friend's birthday so special!
R Rizwana Riz
125 days ago

Don’t buy it’s fraud

⭐⭐⭐⭐⭐ I cannot express how grateful I am to have found indiacakes.com! After a disappointing experience with another online cake service, I was hesitant to try again. However, the service I received from indiacakes.com completely restored my faith. From the moment I placed my order for a heart-shaped butterscotch cake, the team at indiacakes.com was incredibly responsive and accommodating. Not only did the cake arrive on time, but the quality exceeded my expectations. The intricate details on the cake were a true work of art, and the rich butterscotch flavor was an absolute delight. What truly set indiacakes.com apart for me was their exceptional customer service. They went above and beyond to ensure that I was satisfied with my order, and their genuine care for their customers is evident in every interaction. I felt valued and appreciated as a customer, which is rare to find in today's fast-paced world. I can confidently say that I will be a loyal customer of indiacakes.com for life. Thank you for restoring my trust in online cake delivery services and for creating a memorable experience for my special occasion. I wholeheartedly recommend indiacakes.com to anyone in search of a reliable, high-quality, and customer-centric cake delivery service.
S Seethal SreeKumar
135 days ago

Delighted with the Prompt Delivery and Beautiful Quality!

I simply had to share my exceptional experience with indiacakes.com. I recently ordered a cake and a bouquet for a special occasion, and I must say, I was blown away by the prompt delivery and the stunning quality of the products. The cake was not only delicious, but it was also beautifully decorated, and the bouquet was fresh and vibrant. The entire process, from ordering to delivery, was seamless and hassle-free. I also appreciated the transparent and fair pricing, with no hidden or additional charges. The customer service team was incredibly helpful and responsive, ensuring that my order was exactly as I envisioned. I highly recommend indiacakes.com to anyone looking for reliable and top-notch service for their special occasions. Thank you for making my celebration extra special!
G Gopinath V
155 days ago

Chat Before Booking Saved Me from Additional Charges!

I had an experience with indiacakes.com that I can't help but share. After booking a cake and making the payment, I was asked to pay an additional amount for the delivery. Thankfully, after reaching out to their customer service and engaging in a chat, I was able to resolve the issue and received my cake. My advice to everyone would be to always confirm the details before booking, especially when it comes to location-based deliveries. This simple step can save you from unexpected charges and ensure a smooth and hassle-free experience.
A Aishna Kushwah
156 days ago

A Disappointing Experience with Indiacakes.com: A Cautionary Tale

Let me share my recent experience with Indiacakes.com. I placed an order for a cake on September 11, 2023, and was taken aback when I was unexpectedly charged an additional INR 275 without any prior notice. This was frustrating, but what followed was even more disheartening. Upon realizing the added charge, I tried reaching out to their customer service team through both email and phone, but to my dismay, I received no response. The lack of communication left me feeling helpless, as I was unable to cancel the order through their website due to the absence of such an option. Adding to the disappointment, the invoice for the order lacked the FSSAI license number, raising concerns about the compliance and legitimacy of the product. Despite my efforts to seek a resolution by emailing a cancellation and refund request, I continued to be met with silence from Indiacakes.com. This entire experience has left me not only without the product I paid for but also without the refund I rightfully requested. It's disheartening to see a company operate in such a manner, and I urge others to be cautious when considering Indiacakes.com for their needs. In conclusion, it's essential for consumers to be aware of their rights and to hold companies accountable for their actions. My hope is that by sharing my experience, others can avoid falling victim to similar disappointing encounters and that companies like Indiacakes.com will be prompted to improve their services.
S satyam
163 days ago

fraud company

I was apprehensive about ordering from an online bakery after a bad experience with another company, but IndiaCakes exceeded my expectations in every way. From browsing the website to the delivery of my order, the entire process was seamless and stress-free. The customer service team was incredibly helpful and patient as I asked about various products and delivery options. When my order arrived, the cake was not only delicious but also beautifully presented. The attention to detail and quality of the ingredients were evident in every bite. I was especially impressed by the delivery process. The cake arrived on time and in perfect condition, despite my initial concerns about potential damage during transit. I highly recommend IndiaCakes to anyone looking for a reliable, high-quality online bakery. Their exceptional service and delicious products have made me a loyal customer, and I look forward to ordering from them again in the future. Thank you, IndiaCakes, for making my special occasion even more memorable with your delightful treats!
R RITUSHREE DAS
192 days ago

IndiaCakes online scam

I just had to share my experience with IndiaCakes because I want to prevent others from falling into the same trap. I placed an order for a cake and proceeded to make the payment, only to be hit with an unexpected demand for additional shipping charges. It was frustrating and felt like a scam. The worst part was when I tried to cancel the order and the company simply ignored all of my attempts to reach out. It's disheartening to see a business operate in such a dishonest manner, and I felt compelled to take action. I've decided to escalate this issue to the consumer forum to ensure that others are protected from this kind of exploitation. I urge anyone who has faced similar issues to take a stand against this unethical behavior. Let's work together to hold IndiaCakes accountable and put an end to their deceptive practices. Thank you for listening, and let's unite to bring these scammers to justice.
U Udismita Bora
236 days ago

Rest Assured: Genuine Review for Indiacakes.com

I couldn't be more disappointed with my experience at Indiacakes.com. Their service is far from satisfactory, and I feel compelled to warn others about the deceptive practices I encountered. It's not just about the additional delivery charges they demand, only to conveniently fail in fulfilling their end of the deal. When I sought a refund, they offered a useless refund coupon, adding insult to injury. It's a clear case of fraudulent behavior, and I urge everyone to exercise caution before falling victim to their misleadingly authentic facade. I wish I had researched thoroughly before placing an order on this seemingly legitimate website. It's essential to stay informed and vigilant against falling prey to such deceitful tactics. This genuine testimony is my attempt to prevent others from enduring a similar disappointing experience.
R Riya Bhogal
251 days ago

IndiaCakes.com complaints & review

A Sweet Surprise from IndiaCakes.com – A Customer's Story I recently had the pleasure of ordering a cake from IndiaCakes.com, and I couldn't be happier with the experience. After reading some complaints online, I was a bit hesitant, but I decided to give them a chance – and I'm so glad I did. The cake I ordered not only arrived on time but was also incredibly delicious. The flavors were rich and indulgent, and the entire process from ordering to delivery was seamless. I must admit, I was initially worried after reading some negative feedback, but now I can confidently say that those complaints are unfounded. IndiaCakes.com exceeded my expectations, and I will definitely be using their services again in the future. If you're looking for a reliable and mouthwatering cake delivery service, I highly recommend giving IndiaCakes.com a try. I'm so grateful for the experience and the delightful treat that they provided. Thank you, IndiaCakes.com, for making my celebration extra special!

Introduction

Indiacakes.com is an online cake delivery portal that offers a range of delicious cakes and gifts to customers across India. The website has been in operation since 2004 and has a vast network of bakeries and delivery partners, ensuring prompt and reliable service.

Pros and Cons

Pros:
  • Wide range of cakes and gifts
  • Delivery across India
  • Easy to use website
  • Variety of payment options
  • Responsive customer service
Cons:
  • Shipping charges are relatively high
  • Delivery may not be available in certain areas
  • Some products may not be available at all times

User Experience

Indiacakes.com offers a seamless and user-friendly experience. The website is well-organized, with categories and filters that make it easy to find products. Customers can also create an account or sign in through social media to save time during the checkout process. Overall, the website is intuitive and easy to navigate.

Pricing and Value for Money

The prices of products on Indiacakes.com are competitive with other online cake delivery services. However, shipping charges can add up, especially for orders outside major cities. The value for money is generally good, with quality products and reliable delivery.

Alternatives

Some alternatives to Indiacakes.com include FlowersAndCakesOnline, FernsNPetals, and CakeZone. These websites offer similar services and products, but prices and delivery areas may vary.

Customer Service

Indiacakes.com has a responsive customer service team that can be contacted through email or phone. The website also has a live chat feature for quick inquiries. Customers can expect prompt and helpful service.

Product Quality and Selection

Indiacakes.com offers a diverse selection of cakes, including chocolate, fruit, and eggless options. The cakes are made fresh from local bakeries and are of high quality. In addition to cakes, the website also offers gifts like flowers, chocolates, and personalized items.

Website Usability

The website is well-designed with a simple layout and easy-to-use filters. The pages load quickly, and the checkout process is streamlined. Customers can easily browse products and add them to their cart without any confusion.

Returns and Exchanges

Indiacakes.com does not accept returns or exchanges for cakes or perishable goods. However, if there is an issue with the product, customers can contact customer service for resolution.

Promotions and Discounts

Indiacakes.com offers occasional promotions and discounts for customers, which can be found on the homepage or through email newsletters. The discounts are generally not significant but can provide some savings.

Reputation

Indiacakes.com has a good reputation in the online cake delivery industry, with many satisfied customers. The website has been in operation for over 15 years and has a trusted network of bakeries and delivery partners.

Payment Options

Indiacakes.com accepts a variety of payment options, including credit cards, debit cards, net banking, Paytm, and UPI. This provides customers with flexibility and convenience.

Loyalty Programs

Indiacakes.com does not have a loyalty program, but they do offer occasional promotions and discounts for customers.

Customer Reviews

Customer reviews on Indiacakes.com are generally positive, with many satisfied customers praising the quality of the products and reliable delivery. Some negative reviews mention issues with delivery or product quality, but these are relatively uncommon.

Community Involvement

Indiacakes.com does not have a significant community involvement program, but they do support various charities and social causes.

Shipping and Costs

Indiacakes.com offers delivery across India, but shipping charges vary depending on the location and product. In general, shipping charges can be significant, especially for areas outside major cities. Customers can check shipping fees during checkout before completing their order.