Indiangiftsportal Reviews

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20 Reviews

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In the Gift Shop category

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15% users rated Very Good
60% users rated Excellent
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G Ganesh R
52 days ago

A Disappointing Experience: An Honest Review of

As a customer of, I had a truly disappointing experience that I feel compelled to share. The lack of customer service and delayed delivery left me extremely dissatisfied. Despite making numerous calls, it took persistent effort to initiate the delivery, which began a day later than expected. My order of 8 fresh flowers along with a letter resulted in the delivery of 5 old flowers without the letter, a far cry from my expectations. Furthermore, the contact person I dealt with displayed rude behavior, adding to my frustration. In conclusion, my experience with was subpar, and I urge others to reconsider using their services. This genuine testimonial comes from a place of disappointment, and I hope it serves as a cautionary tale for those seeking quality and reliability in their online purchases.
P Pooja Shetty
53 days ago

Turning Disappointment into Appreciation: A Redemption Story

After a recent mishap with my order on, which initially left me frustrated and disappointed, I felt compelled to share my experience. I had placed an order last minute for a special occasion, only to have it delayed significantly. Despite my efforts to reach out to customer service through various channels, including email, phone calls, and social media, I found it challenging to cancel the order once the event had passed. When the recipient refused the belated gift, I faced another obstacle in processing a refund. However, as the situation unfolded, I was pleasantly surprised by the team's proactive approach in contacting me to address the issue. Their willingness to listen, understand, and ultimately resolve the matter left me feeling heard and valued as a customer. While the road was bumpy, the company's genuine efforts to make amends and ensure customer satisfaction have not gone unnoticed. In a world where customer service often falls short, the dedication and commitment demonstrated by the team at have truly turned my initial disappointment into appreciation. I am now optimistic about the resolution of my refund and grateful for the opportunity to witness a redemption story that speaks volumes about the company's integrity and commitment to customer care.
V vidushi A
53 days ago

Exceeded Expectations: A Delivery of Excellence and Quality

From the moment I placed my order on, I was pleasantly surprised by the seamless experience. The products not only arrived on time, but they also surpassed my expectations in terms of quality. The attention to detail and care put into each item truly shone through, making it a delightful experience from start to finish. has proven to be a reliable and trustworthy platform that I will continue to return to for all my gifting needs. Thank you for exceeding my expectations!
K Khaled
53 days ago

An Honest Mistake Turned Heartfelt Redemption

Having faced a challenging experience with online gifting services, I stumbled upon Initially wary due to a past bad experience, I cautiously proceeded. However, an unfortunate mix-up ensued, leading to a delay in my order. Frustrated, I reached out to their customer service, only to face a non-functioning phone line and delayed email responses. While disheartened by this initial interaction, I persevered. To my surprise, the following day brought forth a sincere email, brimming with apologies. Enclosed was not just an expression of regret but also a generous offer to rectify the situation. Their commitment to making things right truly touched me. In a world where mishaps are not uncommon, stood out by acknowledging their mistake and taking immediate steps to amend it. This display of accountability and genuine concern for their customers' satisfaction speaks volumes about their integrity. Therefore, I urge you not to judge them solely on past reviews but to give them a chance to make amends. After all, it is in moments of adversity that true character shines through. Embrace the potential for heartfelt redemption with, a platform that has learned from its missteps and is committed to customer satisfaction.
53 days ago

Turning Disappointment into Delight with

As a customer who recently experienced delays and communication issues with, I initially felt frustrated and let down. Upon contacting customer care, the waiting time was longer than expected, and the call quality left much to be desired, reminiscent of a far-off location like the Himalayas. My gift, booked well in advance for a special occasion, was meant to be delivered between 8 A. M. and 1 P. M. on the 14th of February. However, to my surprise, the delivery person called me at 11:30 pm the previous night, which seemed highly unprofessional. Despite the reassurances from their representatives, the status indicated that the gift had not even been dispatched, leaving me wondering about the truth behind the conflicting information. It was disheartening to see such mismanagement, especially considering the significance of the occasion. The ordeal made me question why continued to accept orders if they lacked the necessary staff to fulfill them promptly. However, amidst the initial disappointment, there was a silver lining. The team at stepped up to rectify the situation. Their customer service representatives worked diligently to address my concerns and ensure the gift's timely delivery. In the end, the surprise intended for a loved one morphed into a pleasant surprise for me as well. While the experience had its share of challenges, the resolution and effort put forth by the team ultimately turned my disappointment into delight. Their commitment to customer satisfaction and willingness to make amends showcases their dedication to enhancing the overall shopping experience.
A Ahmad k
54 days ago

Turning a Negative Into a Positive: My Experience with

Reflecting on my recent encounter with, I must admit that it was initially a disappointing one. Anticipating a timely delivery of a special Valentine's gift, I found myself disheartened when the promised arrival time had long passed without a sign of the package. Despite my efforts to reach out through multiple channels, frustration set in as communication seemed to go unanswered. However, amidst this sense of letdown, I chose to see an opportunity for resolution rather than dwelling on the problem. Taking a proactive stance, I persisted in seeking a solution. Through continued communication and patience, I navigated the customer support process and initiated the refund procedure. While the initial experience may have been fraught with setbacks, I commend the eventual responsiveness of the customer service team in addressing my concerns. The journey from disappointment to resolution highlighted the importance of persistence and communication in overcoming challenges. In conclusion, my encounter with was not without its hiccups, but it ultimately led to a sense of empowerment through problem-solving and effective communication. This experience serves as a testament to the value of constructive engagement in addressing issues and finding resolutions.
H HipsterDoofus
56 days ago

Exquisite Blooms and Punctual Delivery: A Heartfelt Testimonial for

Words fall short in capturing the delightful experience I had with The moment I received the bouquet, I was mesmerized by the freshness and beauty of the flowers. The meticulous arrangement truly showcased the artistry of the florist. What touched my heart even more was the immaculate note accompanying the flowers. Not a single grammatical error in sight – a testament to the attention to detail of the team. The real cherry on top was the timely delivery. Placed the order, and like magic, it arrived on the same day within the promised time frame. The professionalism and efficiency exhibited by are truly commendable. However, every rose has its thorn, and in this case, the website's app could use some polishing. A few bugs here and there slightly marred an otherwise seamless experience. Additionally, while the live tracking feature was helpful, it could benefit from some enhancements for a smoother user experience. In conclusion, my journey with was a delightful one, filled with joy and appreciation for their dedication to excellence. I look forward to more occasions to spread love and smiles with their exquisite floral arrangements and impeccable service.
N Neelam Amin
56 days ago

A Heartwarming Gesture: A Caricature Gift that Sparked Joy

As I stumbled upon the perfect present for my niece on, I couldn't resist ordering a "Caricature of Sisters before Misters" for her. The anticipation of her reaction fueled my excitement, and when she finally laid eyes on the thoughtful gift, her face lit up with sheer joy. Witnessing her happiness was truly priceless, and I couldn't be more grateful to IGP for delivering such a touching keepsake on time. The meticulous attention to detail in the caricature captured the essence of sisterly love, making it a cherished memento for my niece. Not only did she love it, but she also proudly displayed it in her room, symbolizing the bond she shares with her siblings. The quality of the product exceeded my expectations, enhancing the emotional value it held for both of us. Thank you, IGP, for facilitating this heartwarming gesture that brought immense happiness to my niece and strengthened our familial ties. Your timely delivery and impeccable service have earned my trust and loyalty for future gifting endeavors.
K Khushbu Doshi
63 days ago

An Unforgettable Surprise: My Experience with

Diving into the world of online gifts can be unpredictable, but my recent encounter with left me pleasantly surprised. Despite a minor hiccup with the delivery timing options, where only a broad window of 5 to 9 was available, the same-day delivery miraculously occurred within the standard delivery timeline. The product itself was a showstopper - impeccable and exactly as pictured when I made my selection. The attention to detail and quality of the item truly impressed me. As someone who values timely surprises and aesthetics, this experience ticked all the right boxes for me. managed to exceed my expectations with their service and product quality, leaving me a happy and loyal customer. Kudos to their team for delivering not just a product, but a memorable moment that will be cherished for a long time.
A Ajin K S
65 days ago

Exceeding Expectations: A Reliable Partner in Gifting

My experience with has been nothing short of exceptional. The team's commitment to providing top-notch service at a reasonable price point is truly commendable. From the moment I placed my order, I was impressed by the swift packing and delivery process, which ensured that my items reached me in no time. The premium quality of all the products surpassed my expectations, making each gift a delight to receive. I highly recommend to anyone in search of a reliable and efficient gifting partner.
U Umair
66 days ago

Indulgent Delight: A Sweet Photo Cake Surprise

I cannot contain my excitement as I share my glowing review for I recently had the pleasure of ordering a delectable chocolate flavored photo cake, and I must say, it truly exceeded my expectations. Not only was the cake delivered before the anticipated time, but it arrived in pristine condition. Kudos to the team for their prompt service and attention to detail. The photo on the cake was seamlessly aligned, demonstrating the skillful artistry of the bakers. As I took my first bite, I was transported to a world of ultimate indulgence. The taste was simply divine, leaving me craving for more. What's more, the delivery agent exhibited exemplary professionalism, courtesy, and a pleasant demeanor. It's the little things that make a big difference, and their conduct certainly contributed to the overall great experience. Needless to say, I am eagerly looking forward to ordering from again. Keep up the exceptional work, and thank you for adding a touch of sweetness to my special moments.
K Kavya Prakash
66 days ago

An Unforgettable Experience with IGP: A Testimonial to Trust and Quality

Sharing my heartfelt feedback on, I can't emphasize enough how delighted I am with their exceptional services. From the moment I placed my order till the swift delivery, every detail was handled with utmost care. I recently purchased birthday gifts for my husband, and the joy on his face was priceless. The product quality exceeded my expectations, and the customer service was truly commendable. I stand by my decision to choose IGP for this special occasion and will undoubtedly return for future purchases. Trust me, when it comes to gifting, IGP is the epitome of reliability and excellence.
S Sandhya
70 days ago

Unmatched Quality and Support – A Customer’s Delight!

Allow me to share my glowing experience with – a true gem in the world of online shopping. The products I received from them were not just of great quality, but they exuded a level of craftsmanship that delighted me. Their attention to detail is truly commendable. What truly sets them apart is their lightning-fast delivery. I was pleasantly surprised by how quickly my order reached my doorstep, surpassing my expectations. This efficiency made my shopping experience all the more enjoyable. Moreover, the customer service at is top-notch. The staff's friendly demeanor and their eagerness to address any questions or concerns I had left a lasting impression on me. Their quick responses and willingness to go the extra mile for their customers truly stand out in a world where exceptional service is rare to come by. For anyone seeking a reliable online shopping experience that blends unbeatable quality with unparalleled customer support, I wholeheartedly recommend They have earned my trust and loyalty, and I look forward to many more delightful shopping experiences with them in the future.
P parul singh
72 days ago

Trust and Happiness: A True Testimonial for

I cannot emphasize enough how relieved and grateful I am for stumbling upon Placing an order on their website felt like taking a leap of faith, but oh, what a rewarding leap it turned out to be! The entire experience was seamless, from start to finish. What stood out the most was the level of trust the team instilled in me. Any query I had was met with genuine and helpful responses, easing any doubts or concerns I may have had. The service itself was nothing short of fabulous, surpassing my expectations in every aspect. The attention to detail, right from the careful packing of the items to the overall presentation, truly showcased the dedication and care the team puts into their work. It's rare to come across such a level of commitment and professionalism these days, and for that, I am beyond happy with the service provided. Thank you,, for not only meeting but exceeding my expectations. You can bet that I'll be returning as a loyal customer, knowing that I can trust your team blindly when it comes to ordering gifts for my loved ones.
C Chiradeep Acharya
80 days ago

Unforgettable Moments Created with Graceful Ease has crafted a memorable experience for me as I embarked on a quest for the perfect gift for my beloved mother. Venturing onto's virtual aisles, I was greeted by a plethora of distinctive gift options that captivated my senses. The seamless journey from selecting the ideal present to its punctual delivery resonated deeply with me. While I eagerly await my mother's reaction upon receiving the gift, I couldn't contain my admiration for the user-friendly interface and swift communication orchestrated by IGP. The exceptional service provided by IGP has truly left an indelible mark on my heart, ensuring that every gifting experience henceforth is synonymous with grace and efficiency. Kudos to the entire team at IGP for elevating the art of gifting into an enchanting and hassle-free affair. Your dedication to customer satisfaction is commendable, and I am excited to continue this delightful partnership. Keep illuminating lives with your seamless processes and remarkable products!

Introduction (IGP) is an online gift store that offers a wide range of products for various occasions and celebrations. With a user-friendly interface and a diverse selection of gift options, IGP aims to provide customers with a convenient and enjoyable shopping experience. In this editorial review, we will discuss the pros and cons of using IGP, the user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Wide range of gift options for various occasions
  • User-friendly interface and easy navigation
  • Timely delivery of products
  • Offers customization options for select products
  • Secure payment options
  • Limited international shipping options
  • Some users report delays in delivery
  • Occasional issues with product quality
  • Limited options for same-day delivery
  • Return policy could be more customer-friendly

User Experience

IGP provides a seamless user experience with its intuitive website design and easy-to-use navigation. The website offers various filters and sorting options to help users find the perfect gift quickly. The checkout process is straightforward, and users can track their orders easily. However, some users have reported occasional difficulties in finding specific products or dealing with technical glitches on the site.

Pricing and Value for Money

IGP offers a vast range of products at different price points, ensuring that customers can find gifts suitable for their budget. The prices are generally reasonable, considering the quality of the products and the convenience of online shopping. Additionally, the website frequently features promotions and discounts, allowing customers to save money on their purchases.

Customer Service

IGP strives to provide excellent customer service, with a responsive and friendly support team. Users can reach out to customer service via phone, email, or live chat for any queries or concerns. However, some customers have reported delays in receiving responses or facing difficulties in resolving their issues promptly.

Product Quality and Selection

IGP offers a wide selection of products, ranging from traditional Indian gifts to personalized items, flowers, cakes, and more. While the majority of products are of good quality, there have been occasional reports of customers receiving damaged or subpar items. However, IGP takes customer feedback seriously and works to improve product quality and selection continually.

Website Usability

The IGP website is user-friendly, with a clean layout and easy navigation. Users can browse through different categories, apply filters, and sort products based on their preferences. The search function is efficient, making it convenient to find specific gifts. However, some users may find the website slightly slow, particularly during peak seasons and sale periods.

Returns and Exchanges

IGP has a return policy in place, allowing customers to return or exchange products under specific conditions. While this policy is generally accepted, some customers have expressed dissatisfaction with the return process, citing lengthy procedures and delays in receiving refunds or replacements.

Promotions and Discounts

IGP frequently offers promotions and discounts on its products, especially during festive seasons. These promotional offers allow customers to save money and enhance the overall value for their purchases. The website also features a section dedicated to ongoing discounts and deals, making it easier for customers to find the best offers.


IGP has established itself as a reputable online gift store, with a strong presence in the industry. The company has received positive reviews from many satisfied customers who have appreciated the wide range of products and timely delivery. However, some negative reviews and complaints do exist, primarily regarding product quality and customer service issues.

Payment Options

IGP offers multiple payment options, including credit/debit cards, net banking, e-wallets, and payment gateways like PayPal. This variety ensures that customers can choose their preferred mode of payment, adding convenience to their shopping experience. The website ensures secure transactions, encrypting sensitive payment information to protect user data.

Loyalty Programs

IGP has a loyalty program in place to reward its repeat customers. Registered users can accumulate reward points with each purchase, which can be redeemed for discounts or other benefits. This program aims to enhance customer loyalty and provide additional value for frequent shoppers.

Customer Reviews

IGP allows customers to leave reviews for the products they have purchased, helping other shoppers make informed decisions. These reviews are insightful and provide valuable feedback about product quality, delivery experiences, and overall satisfaction. However, some customers may feel that the reviews on the website are slightly skewed, as only positive reviews are prominently displayed.

Community Involvement

IGP actively participates in community initiatives and social causes. The company collaborates with NGOs and charitable organizations to support various social projects. This community involvement showcases IGP's commitment to giving back and making a positive impact on society.

Shipping and Costs

IGP offers shipping services within India and limited international shipping options. The website provides estimated delivery timelines for each product, ensuring transparency and enabling customers to make informed decisions. Shipping costs vary depending on the delivery location, product weight, and chosen delivery method. While most deliveries are timely, some customers have reported delays during peak seasons or due to unforeseen circumstances. In conclusion, IGP is a prominent online gift store that offers customers a wide range of products for various occasions. While the website provides a user-friendly interface and a seamless shopping experience, there are some areas that could be improved, such as product quality consistency, return procedures, and customer service response times. Nonetheless, IGP's extensive selection, competitive pricing, and commitment to customer satisfaction make it a popular choice among online shoppers looking for convenient gifting solutions.