Users Voice for Industrybuying

48% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
52% users rated Excellent
Pie Chart Review Representation for Industrybuying
Industrybuying Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 21 Mar 2019

Last updated by on 10 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Feb 2022 5 5 4.5 1.2 4.4 3.8
Mar 2022 5 5 1 1.8 5 4.4
Apr 2022 5 5 1 3.4 4.3 5
May 2022 5 5 5 5 5 5
Mar 2023 3 5 4 5 4 5
Line Chart for Rating of peer stores

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Detailed Industrybuying Review by

Introduction

Industrybuying.com is an online B2B marketplace that provides a wide range of industrial products, including machinery, electrical equipment, office supplies, and safety products. Founded in 2013, Industrybuying.com has already established itself as a reliable source of industrial goods in India.

Pros and Cons

Pros:
  • Convenient online shopping experience
  • Large selection of industrial products
  • Competitive pricing
  • Easy returns and exchanges
  • Multiple payment options
Cons:
  • Shipping can be slow and expensive
  • Customer service can be slow to respond
  • Limited product information on some items

User Experience

Industrybuying.com has a user-friendly interface that makes it easy to find and purchase industrial products online. The website is well-organized, and products are categorized based on industry and product type. The search function is also effective and allows users to find specific products quickly.

Pricing and Value for Money

Industrybuying.com offers competitive pricing on most of its products. The website also offers promotions and discounts on various items throughout the year, providing customers with additional value for their money.

Alternatives

Some popular alternatives to Industrybuying.com include Amazon Business, Alibaba, and IndiaMART. These websites also offer a wide range of industrial products and competitive pricing.

Customer Service

Industrybuying.com provides customer support via phone, email, and online chat. However, some customers have reported slow response times and difficulty getting their issues resolved.

Product Quality and Selection

Industrybuying.com offers a vast selection of industrial products, and most of the items are of good quality. However, some products may have limited information and reviews, making it difficult to determine the product's quality.

Website Usability

Industrybuying.com is a well-designed website that is easy to use. The website's layout is intuitive, and the search function works well. Users can also filter products based on brand, price, and other factors, making it easier to find what they are looking for.

Returns and Exchanges

Industrybuying.com offers a hassle-free returns and exchange policy. Customers can return products within 7-15 days of purchase and receive a full refund or exchange. However, customers may have to bear the shipping costs for the return.

Promotions and Discounts

Industrybuying.com offers promotions and discounts on various products throughout the year. Customers can also access exclusive deals by signing up for the company's newsletter.

Reputation

Industrybuying.com has a good reputation in the Indian industrial market. The website has received positive reviews from customers, indicating that it is a reliable source of industrial products.

Payment Options

Industrybuying.com offers multiple payment options, including credit/debit cards, net banking, UPI, and cash on delivery. The website has a secure checkout system that ensures customer's financial information is safe.

Loyalty Programs

Industrybuying.com does not have a formal loyalty program. However, customers can earn reward points by shopping on the website, which can be redeemed for discounts on future purchases.

Customer Reviews

Industrybuying.com has received mixed reviews from customers. Some customers appreciate the website's selection and pricing, while others have raised concerns about the slow shipping and poor customer service.

Community Involvement

Industrybuying.com does not have any formal community involvement initiatives. However, the website does offer products that promote safety and environmental responsibility.

Shipping and Costs

Industrybuying.com ships products across India. However, shipping can be slow and expensive. Shipping costs are calculated based on the product's weight and delivery location. Customers may have to bear shipping costs for returns and exchanges.

Industrybuying Recent User Reviews

User Rating

5 stars

12

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Reviewer Name: Rohit Gupta

Review Submission Date: 2022-05-13

Review Title: Worst site to purchase any product…
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Review Description: Worst site to purchase any product which requires size. Ordered a 9 number shoes which came out to be too tight from toe side so I called customer care to exchange for a 10 number shoe. The response was "EXCHANGE IS NOT IN POLICY YOU SHOULD HAVE CHECKED SIZE WHILE ORDERING".

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Reviewer Name: Fact Sanad

Review Submission Date: 2022-02-18

Review Title: Yes it is good website but i order the…
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Review Description: Yes it is good website but i order the product but order was auto matic cancel. I don't know

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Reviewer Name: Fact Sanad

Review Submission Date: 2022-02-18

Review Title: Yes it is good website but i order the…
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Review Description: Yes it is good website but i order the product but order was auto matic cancel. I don't know and reorder and order was successful place not case on delivery only online payment option so continu the shopping and chill

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Reviewer Name: Anuj Singh

Review Submission Date: 2022-01-18

Review Title: Work Environment
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Review Description: Decent environment with lots of Opportunities. If you want to learn few Skills then definitely you are at the right place.

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Reviewer Name: Anuj Singh

Review Submission Date: 2022-01-18

Review Title: Work Environment
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Review Description: Decent environment with lots of Opportunities. If you want to learn few Skills then definitely you are at the right place.

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Reviewer Name: Sunil Soin

Review Submission Date: 2021-11-01

Review Title: NO after sales service setup
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Review Description: I purchased a vacuum cleaner which is malfunctioning. Compliant filed & Videos shared. Unfortunately, the company has NO after sales service setup. They offered me INR 500 to get machine repaired locally.I would not recommend anyone to buy electronic items from them which they claim to have 6 months warranty, Consumer will be lucky if machine works well. Else, they will tell you to get it repaired locally.The customer care team is good and is willing to help you but bad companies promote poor customer service.

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Reviewer Name: Sunil Soin

Review Submission Date: 2021-11-01

Review Title: NO after sales service setup
Customer Support   

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Review Description: I purchased a vacuum cleaner which is malfunctioning. Compliant filed & Videos shared. Unfortunately, the company has NO after sales service setup. They offered me INR 500 to get machine repaired locally.I would not recommend anyone to buy electronic items from them which they claim to have 6 months warranty, Consumer will be lucky if machine works well. Else, they will tell you to get it repaired locally.The customer care team is good and is willing to help you but bad companies promote poor customer service.

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Reviewer Name: Yanger Aier

Review Submission Date: 2021-09-05

Review Title: If you have never been scammed
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Review Description: If you have never been scammed, try buying at INDUSTRYBUYING. They show to sale everything under the Sun but if you are lucky that your liking in stock you may get it. Other than that they will never return your money, block your call, wouldn't reply your email...... After months of harassment they show to refund your amount, but not on your account!!! I don't know how such an online company is allowed to run in India. They deserve to be kept only under a high security prison. THIS MESSAGE IS WORTH RS10800 WHICH THEY STOLE FROM ME.

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Reviewer Name: Yanger Aier

Review Submission Date: 2021-09-05

Review Title: If you have never been scammed
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Review Description: If you have never been scammed, try buying at INDUSTRYBUYING. They show to sale everything under the Sun but if you are lucky that your liking in stock you may get it. Other than that they will never return your money, block your call, wouldn't reply your email...... After months of harassment they show to refund your amount, but not on your account!!! I don't know how such an online company is allowed to run in India. They deserve to be kept only under a high security prison. THIS MESSAGE IS WORTH RS10800 WHICH THEY STOLE FROM ME.

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Reviewer Name: Thushar T.P

Review Submission Date: 2021-09-05

Review Title: Scam
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Review Description: I wish there was an option of zero stars because their service would be considerd as negetive. They are just scamsters running a scam.Please dont be their victim.They are after your money and the item you ordered will never be sent.I dont know how such a shady website is allowed to steal money and personal information without any legal consequence.