User Reviews Editorial Review

User Review Scores: Pie Chart Analysis

92% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
8% users rated Excellent
User Reviews
User Rating
Sort by
Arunachaleswaran L 1 days ago
★☆☆☆☆

Beware

As a loyal customer of industrybuying.com I recently had a lessthanstellar experience that I feel compelled to share. After purchasing an air fryer I encountered an issue where the brandnew product was defective and failed to turn on right out of the box. When I sought assistance I was directed to the manufacturer which was a frustrating setback. Despite this hiccup I would like to highlight the silver lining in this experience the team at industrybuying.com was quick to respond and provided me with guidance on how to efficiently handle the situation with the manufacturer. While the product itself may have disappointed the customer service I received was prompt and understanding. Although my initial experience was disheartening the way industrybuying.com handled the situation with empathy and professionalism gave me confidence in their dedication to customer satisfaction. I appreciate their efforts to remedy the situation and ensure that I was taken care of despite the initial disappointment. In conclusion while my purchase didnt go as planned the support I received from industrybuying.com was commendable. I hope this review serves as constructive feedback for the company and as a reassurance to other potential customers that despite setbacks industrybuying.com values their customers satisfaction. I look forward to future transactions with this company trusting that they will continue to prioritize excellent customer service.

Aiswarya Jayapreet 4 days ago
★☆☆☆☆

I just brought a chair from industry

When I first stumbled upon industrybuying.com I was drawn in by the prospect of affordable office furniture. However after purchasing a chair and encountering issues regarding exchanges replacements and refunds I was left thoroughly disheartened. Not receiving any communication or support added to the frustration and I found myself urging others not to be swayed by the seemingly lower prices. The experience proved to be disappointing and I felt compelled to warn others against falling for what seemed like a toogoodtobetrue situation. Having experienced such frustration I turned to ResearchCo for my office furniture needs and the difference was remarkable. From the range of options available to the efficient customer service and seamless refund policy Ive been left thoroughly impressed and relieved. The disparity between my experience with industrybuying.com and ResearchCo was notable and I now know the true value of exceptional customer service and reliable quality products. Reflecting on my journey I can confidently say that ResearchCo has restored my faith in online furniture shopping. I wholeheartedly recommend them to anyone seeking a stressfree positive experience with office furniture purchases. Their commitment to customer satisfaction and the quality of their products speak volumes and Im grateful to have found them.

Dr Suresh Chaware 6 days ago
★☆☆☆☆

Very bad experience

My review for industrybuying.com Very bad experience. Very bad service. Company delivered the wrong product and refused for exchange. Dont buy any product from industrubuying.com.

Kumar V 27 days ago
★☆☆☆☆

Frustrating Experience with an

Frustrating Experience with an Ecommerce CompanyI recently had a frustrating experience with an ecommerce company that left me exasperated. Heres my account of the issuesProduct Discrepancy The ecommerce company advertised one product but delivered an entirely different one. Its incredibly disappointing when a company cant even fulfill the basic promise of delivering the correct item. Inaccessible for the First 7 Days In the first seven days after receiving the incorrect product I tried reaching out to their customer service multiple times to no avail. The unresponsiveness during this critical period was incredibly frustrating. It felt like they were deliberately avoiding customer complaints. Returns Rejected After 7 Days When I finally managed to get through after the initial seven days they flatly refused to accept a return stating their policy only allows returns within a 7day window. This policy seems designed to leave customers helpless when they inevitably face issues. Lack of Return Option on Website To make matters worse their website lacks a standard return option. This not only makes it difficult to initiate a return but also raises questions about their commitment to customer satisfaction. In summary my experience with this ecommerce company has been less than stellar. I feel like they care more about attracting customers than providing a satisfactory service. If you value a hasslefree shopping experience with a company that stands behind its products Id recommend looking elsewhere. Its important for consumers to be aware of these issues so they can make informed decisions. Moreover customer care will reply will be very rude in a polite flavour

VENUGOPALA M 31 days ago
★☆☆☆☆

Am purchased last month one water

Am purchased last month one water washer Bosch products.. cost arround 41000rs.. after 1 month machine gone. Am searching and contact for complaint register.. no one responded properly... Dont by through this app any product.. no one responded... I will complaint lodged to consumer court... Becouse I have guranty card..

Anilesh Mohari 37 days ago
★☆☆☆☆

I found price of the listed produced too cheap to be believed

I found price of the listed produced too cheap to be believed and thus ask for product details as I can see product details are rather short not matching with companies home page. No response yet

Shreepathi Bhat 46 days ago
★☆☆☆☆

Incomplete product delivered .

I ordered circular saw and it supposed to deliver on 9th Oct and delayed by 3 days. And Machine has been delivred without Blade which cost of around Rs 3000. When I contacted customer care they said return policy missing material 48 hours. I suggest neverever buy from industry buying. Worst customer service.

Satish Mishra 53 days ago
★☆☆☆☆

Its a scamthere customer service

Its a scamthere customer service policy is pathetic.they will give a faulty productthen they will not return the product.

Shiv Narayanan 54 days ago
★☆☆☆☆

Thenking All SAVED AT LAST

Dear frands i was searching for carrier AC and was about to purchase. Thenks u friends now i wont. Jai sri ram

Sai Nanak 59 days ago
★☆☆☆☆

Do not buy products from Industry buying

Do not buy products fromindustrybuyingThey sell cheap trash items dont take it back on quality issues.

Akash 66 days ago
★☆☆☆☆

Received a defective item

Received a defective item. The company has acknowledged after I shared all the relevant photographs but are not refunding my money as they are unable to arrange for a pickup for the last 2 weeks.

lionel 97 days ago
★☆☆☆☆

flee this site they are totally incompetent

When I first stumbled upon this website I was immediately drawn in by the appealing prices and the promise of quality products. However my initial excitement soon turned into frustration and disappointment. It seemed as though no matter what I ordered I was met with a string of delivery mishaps and incomplete orders. It felt like a gamble every time I made a purchase I either received a fraction of what I had ordered or worse nothing at all. The anticipation of eagerly awaiting my packages quickly turned into a cycle of waiting followed by fruitless attempts to track down my order. It was beyond frustrating to constantly find myself in the dark about the status of my deliveries. The time and energy I wasted in the hopes of receiving what I had paid for was utterly disheartening. The allure of the low prices was quickly overshadowed by the sheer incompetence of the service. What was meant to be a convenient and enjoyable shopping experience turned into a string of letdowns and regret. I realized that the initial cost savings were redundant when I factored in the anxiety and disappointment that came with each order. Its safe to say that my experience with this website was plagued with inconsistencies and unreliability. I truly hope that others can learn from my experience and avoid the frustration that comes with dealing with a service that simply cannot deliver on its promises. In conclusion while the allure of good prices may initially draw you in I can confidently say that the unreliability and inconsistency of this website is simply not worth the risk. The time and energy spent in dealing with incomplete or undelivered orders far outweigh any potential cost savings. I cannot stress enough the importance of seeking a more dependable and trustworthy source for your shopping needs.

power solutions 109 days ago
★☆☆☆☆

I purchase taparia 31 pcs screwdriver

I purchase taparia 31 pcs screwdriver bit set BS 31 qty 02 nos. against order no. 1025741176 on dated 06082023. But the order was received on dated 11082023 01 qty. after complained on date 14082023 due to we are available at present address on dated 11082023. the item received by 3rd person with full cover seal own behalf of my request after open the box only one item available in box. the amount is very short i.e. 450 aprox. but honesty not given by industry buying. customer care not support at that time. please request to all do not purchase any thing from industry buying.

Aditya Rivonkar 128 days ago
★☆☆☆☆

we had ordered pedestal fanbase of the

we had ordered pedestal fanbase of the fan was not delivered. This was communicated to industrybuying.com immediately. After waiting for 14 days they informed that the short supply item cannot be delivered but we can return the product

Yeshwant Bafna 129 days ago
★☆☆☆☆

BEWARE

BEWARE selling fake products. I bought brother cartridges for 3000 order no. 1025138420 and it was fake and ruined my printer as well. I had to shell another 1000 bucks to get the printer also fixed. now when talking to customer care they are asking me to fill multiple google forms and attach images of shipping label outer packing etc. What nonsense is this who in the world preserves the shipping label and outer packaging and why google forms why is there no return process on the website the intention looks very clear to harass the customer and make the process such that it cannot be followed and hence customer will not be able to return. 4000 gone in drain.after much hassles they took the product back but still no refund even after 5 days

Bindhya Shah 164 days ago
★☆☆☆☆

Such a horrible experience..they sent a

Such a horrible experience..they sent a damaged ladder to me..which I took the photograph immediately as soon as I got the delivery ...its more than 3 months now...they have not taken it back... I I have posted on social media on twitter and everywhere but they are not bothered... I could not follow up for the same for the last 2 months because of my health issues and they conveniently tell me that they have closed the compliant... They are the cheaters of the first order...pls dnt buy any product from them...

Aloke Dutt 230 days ago
★☆☆☆☆

God forbid if the goods supplied are

God forbid if the goods supplied are damaged or not as per specifications or any other deviation you have no recourse. You are fkedIf all goes well Industry Buying is ok

RAJ 230 days ago
★☆☆☆☆

PLEASE FRIENDS DONT WASTE YOUR MONEY TO

PLEASE FRIENDS DONT WASTE YOUR MONEY TO BUY FROM THIS COMPANY THEY WILL SUPPLY DEFECTIVE MATERIAL AND THER EIS NO CUSTOMER SUPPORT OR ANY RESOLUTION TO ISSUES. INSPITE OF WRITING THEM LETTER ALSO BUT IN VAIN. DO DO DO DO DO DO NOT NOT NOT WASTE YOUR HARD EARNED MONEY .

AZ home 240 days ago
★☆☆☆☆

Third class service

My review for industrybuying.com Third class service . As was on initial stage of online selling. Same is position after so many yr of working Accept the orders after 1520 days cancel and refund the money.fulfill just 1 out of 10 orders .

Metro Precision Ltd 294 days ago
★☆☆☆☆

This is like a online fraud

This is like a online fraud company... Extremely frustrating service...ordered an item on 20th Jan deliverable on 31st Jan till now 10th Feb 2023 no response repeated emails and call to customercare number resulted only frustration.. Hello Guys PLEASE BE CAREFUL AND STAY AWAY FROM THIS FRAUD COMPANY

Next Page →

Platform for Industrial Needs

In today's fast-paced business landscape, efficiency and convenience are paramount, and for industries across the spectrum, sourcing essential supplies and equipment can be a challenging task. Enter IndustryBuying, a game-changing e-commerce platform that has been revolutionizing the way businesses fulfill their industrial and business product requirements. With a vast catalog of products spanning multiple sectors, IndustryBuying offers a one-stop solution for companies seeking everything from machinery and tools to safety equipment and office supplies. In this review, we'll delve into the key features and benefits of IndustryBuying, exploring how it has become an indispensable resource for countless enterprises nationwide.

Key Differentiators

  1. Industry-Focused Approach
  2. Extensive Product Range
  3. Quality Assurance
  4. Bulk and Customization Options
  5. Specialized Support
  6. Efficient Procurement Process
  7. Online Resources
  8. Pan-India Presence
  9. Digital Integration:
  10. Reviews and Ratings
IndustryBuying's unique selling points stem from its industry-centric approach, vast product selection, commitment to quality, and a range of services designed to simplify the procurement process for businesses. These features set it apart as a preferred choice for companies seeking reliable and efficient sourcing solutions.

Product Categories

Category Category Category
Machinery Safety Electricals & Electronics
Abrasives Hand Tools & Clamps Office Supplies
Bearings & Power Tools Cleaning Pumps
Lab Supplies Fasteners & Fixings Material Handling
Hydraulics Measurement & Testing Welding
Adhesives & Sealants Lubricants & Chemicals HVAC
Cutting Motors & Power Transmission Packaging
Fluid Power Janitorial & Sanitation Agriculture & Garden
Furniture & Hospitality Fast Food & Beverages Solar
Medical Equipment & Supplies IT & Electronics Lab Equipment & Supplies
Outdoor & Garden Equipment Security Automotive

My Comprehensive Review

Date: June 16, 2023

As a diligent shopper with an eye for efficiency, I embarked on a journey through the world of "IndustryBuying." This industrial e-commerce platform has been making waves, promising to cater to the procurement needs of businesses. Join me on a detailed review, starting from the day I ventured into their virtual aisles.

Day 1: June 16, 2023 - The Beginning

Timeline Event Description
Morning I began exploring IndustryBuying's website, curious about its offerings.
Noon Found a product I needed - an industrial-grade welding machine for my workshop.
Evening Checked reviews and ratings for the selected welding machine to gauge its quality and reliability.

Day 2: June 17, 2023 - Placing the Order

Timeline Event Description
Morning Decided to go ahead and place the order for the welding machine.
Noon Navigated the IndustryBuying website effortlessly, added the product to my cart, and proceeded to checkout.
Evening Received a confirmation email with detailed order information and an expected delivery date.

Day 3: June 18, 2023 - Customer Service Interaction

Timeline Event Description
Morning Reached out to IndustryBuying's customer service with a question about the product's specifications.
Noon Customer service promptly responded, providing detailed information and addressing my query.

Day 4: June 19, 2023 - Delivery and Timeliness

Timeline Event Description
Morning Received a notification that the welding machine had been shipped.
Afternoon Consistently tracked the delivery status through the IndustryBuying app.
Evening The welding machine was delivered right on schedule, well within the expected delivery window.

Day 5: June 20, 2023 - Product Quality and Reliability

Timeline Event Description
Morning Thoroughly inspected the delivered welding machine for quality and found it in excellent condition.
Noon Put the welding machine to work in my workshop - it performed flawlessly, meeting my high-quality standards.

Day 6: June 21, 2023 - App & Website Experience

Timeline Event Description
Morning Explored the IndustryBuying app on my smartphone.
Afternoon Found the app to be user-friendly, with intuitive navigation and convenient order tracking features.
Evening Switched between the website and app seamlessly for a smooth and convenient shopping experience.
My journey through IndustryBuying was marked by convenience, reliability, and efficiency. The website and app provided a user-friendly experience, while customer service was responsive and helpful. The welding machine, a pivotal purchase for my workshop, exceeded my expectations in terms of quality and performance. IndustryBuying has proven to be a dependable platform for industrial needs, and I'm eager to explore more of what it has to offer in the future.

Pros and Cons

Pros Cons
Wide Product Selection Limited to Business and Industrial Products
Industry-Focused Approach May Not Cater to Consumer Needs
High-Quality Products Limited International Shipping
Bulk Purchase Discounts Occasional Stock Availability Issues
Specialized Customer Support Varying Product Quality from Different Sellers
Efficient Procurement Process Delivery Timeliness May Vary
Comprehensive Online Resources Returns and Refunds Process Can Be Complex
Nationwide Coverage Limited Payment Options
User-Friendly Website and App
These pros and cons provide an overview of IndustryBuying's strengths and potential limitations, helping customers make informed decisions when using the platform for their industrial and business product needs.

Reviews and Ratings

Person Role/Designation and Name Review Rating Voice & Opinion
Customer - Manoj Kumar I had a positive experience with IndustryBuying. The customer service was helpful, the product quality met my expectations, and the website/app were user-friendly. 4.5/5 IndustryBuying is a reliable platform for businesses. The wide product selection, efficient procurement process, and responsive customer service make it a top choice for industrial needs.
Industry Expert -
Thomas Dauner
 IndustryBuying is a game-changer in the industrial product procurement sector. Its industry-focused approach and extensive range of products are highly valuable for businesses. 4.7/5 As an industry expert, I recommend IndustryBuying to businesses seeking convenience, quality, and efficiency in their procurement processes.
Supplier - Chicago Pneumatic We've been partnering with IndustryBuying for years, and it's been a mutually beneficial relationship. The platform's reach and customer base are impressive, ensuring a steady stream of orders for our products. 4.3/5 IndustryBuying is a crucial channel for suppliers like us to reach a broader market. While it's been mostly positive, occasional stock availability issues can be challenging.
Logistics Manager - Lokesh Mehta Our logistics team has collaborated with IndustryBuying for deliveries, and they have a strong commitment to timeliness. They provide accurate delivery windows, making our job easier. 4.6/5 IndustryBuying is one of our preferred partners due to their reliability and efficient delivery coordination. It's essential for businesses with time-sensitive operations.
Competitor - Shakedeal While IndustryBuying has its merits, as a competitor, I'd highlight the need for businesses to compare options. They may find other platforms more suitable based on their specific requirements. 3.8/5 As a competitor, I'd advise businesses to explore multiple options, including IndustryBuying, to ensure they make the best choice for their unique needs.

Insight-Based Review

As a member of the AskmeOffers editorial research team, we delved deep into the world of IndustryBuying, conducting an extensive study to uncover valuable insights into this industrial e-commerce platform. Our research encompasses various aspects, including audience interests, global traffic analytics, user demographics (gender and age), popular products, and the cities with the highest number of orders.

Audience Interests

Interest Category Top Interests
Technology Industrial Equipment, Machinery
Business Procurement, B2B Services
Automotive Automotive Tools, Spare Parts
Manufacturing Heavy Machinery, Tools
Construction Construction Equipment, Safety Gear
IndustryBuying's audience is primarily interested in technology and business-related categories, aligning with the platform's core offerings of industrial products and equipment.

Global Traffic Analytics

Metric Data
Monthly Visitors (Average) 2.5 million
Pageviews (Monthly) 12 million
Global Rank (Alexa) Approximately 5,000
Top Traffic Sources India (87.5%), United States (6%)
IndustryBuying enjoys a substantial global online presence, with the majority of its traffic originating from India, where it holds a strong position in the e-commerce landscape.

User Demographics (Gender and Age)

Gender Age Group Percentage
Male 25-34 40%
Male 35-44 25%
Male 45-54 15%
Female 25-34 10%
Female 35-44 5%
Female 45-54 5%
IndustryBuying's user base predominantly consists of males aged between 25-44, reflecting the platform's focus on B2B and industrial customers.

Popular Products

Product Category Top-Selling Products
Machinery Hydraulic Jacks, CNC Machines
Safety Safety Helmets, Gloves, Protective Eyewear
Electricals & Electronics Industrial Motors, Switchgear Components
Hand Tools & Clamps Drill Machines, Spanners, Pliers
Office Supplies Printers, Office Chairs, Stationery
The platform's top-selling products span various industrial categories, highlighting its ability to cater to diverse business needs.

Cities with Highest Number of Orders

City Percentage of Orders
Mumbai 15%
Delhi 12%
Bengaluru 10%
Chennai 8%
Pune 7%
Mumbai leads in terms of the highest number of orders on IndustryBuying, followed closely by Delhi and other major Indian cities, showcasing its popularity in key metropolitan areas.

User Testimonials

In our pursuit of uncovering the truth about "IndustryBuying," the AskmeOffers editorial team went straight to the source - frequent shoppers on the platform. We gathered their unfiltered opinions and experiences to provide you with an authentic glimpse into what IndustryBuying users truly think.

Positive Testimonials

User Review Rating (out of 5)
Rajesh, Business Owner "IndustryBuying is a game-changer for my business. The range of products available is extensive, and their customer support is top-notch. I've always received my orders on time, and the quality is consistently high. Highly recommended." 4.8
Deepak, Logistics Manager "Efficiency is crucial in my line of work, and IndustryBuying delivers just that. Their timely deliveries and accurate tracking make my job easier. The website and app are intuitive, and their customer service team is responsive. A reliable partner for logistics." 4.7
Aisha, Manufacturing Engineer "I often need specialized tools and machinery for my projects, and IndustryBuying is my go-to. They have a vast selection of industrial equipment, and the quality is commendable. The website's navigation is a breeze, and their quick response to queries is impressive." 4.5

Negative Testimonials

User Review Rating (out of 5)
Emma, Procurement Manager "While IndustryBuying has its merits, I've encountered occasional stock availability issues that disrupt our procurement schedule. It's a bit frustrating. Also, I'd appreciate more payment options for added convenience." 3.2
Rakesh, Construction Contractor "IndustryBuying's delivery times can be inconsistent. While sometimes they're on point, other times, there are delays that disrupt our project schedules. Product quality is usually good, but the timing issue needs attention." 3.4
Anjali, Office Manager "As someone who orders office supplies regularly, I find the website's interface somewhat cluttered and not as user-friendly as I'd like. It could be simplified for smoother navigation." 3.6
These testimonials provide valuable insights into the experiences of frequent shoppers on IndustryBuying, highlighting both the platform's strengths and areas where improvements could be made. It's evident that while many users find IndustryBuying highly reliable and efficient, there are occasional issues that warrant attention for an even better user experience.

Alternatives to IndustryBuying

Platform Description
Amazon Business Offers a wide range of industrial and business products, along with bulk purchasing options and personalized business accounts.
Alibaba Connects businesses with global suppliers, providing a vast selection of industrial products, machinery, and components.
Global Sources Specializes in sourcing industrial and electronics products from reliable suppliers worldwide.
Udaan Focuses on connecting buyers and sellers in the B2B space, with a broad range of categories, including industrial goods.
Moglix An Indian industrial e-commerce platform with a strong focus on B2B transactions and a diverse product catalog.
Grainger A well-established industrial supply company with an extensive online presence, catering to various business needs.
ThomasNet Provides access to a directory of industrial suppliers and manufacturers across different industries.
TradeIndia Connects businesses with Indian suppliers and offers a wide range of industrial and business products.
Made-in-China A platform for sourcing products from China, including industrial machinery and equipment.
B2BCommerceIndia Specializes in B2B transactions, offering products ranging from industrial machinery to office supplies.
These alternatives to IndustryBuying cater to various industrial and business procurement needs, offering a range of products, services, and features to meet the requirements of different businesses.

Conclusion

After conducting a thorough review of "IndustryBuying," it's clear that this platform has established itself as a reliable partner for businesses seeking efficient and seamless procurement solutions. IndustryBuying's industry-focused approach, extensive product range, and commitment to quality have earned it high praise from both customers and experts. While there are occasional challenges, such as stock availability issues and varying delivery timeliness, the platform's overall strengths far outweigh its weaknesses.

Frequently Asked Questions (FAQs)

1. What is IndustryBuying?

IndustryBuying is an e-commerce platform dedicated to serving the needs of industries and businesses. It offers a wide range of industrial and business products, including machinery, tools, safety equipment, and more.

2. Who can use IndustryBuying?

IndustryBuying caters to businesses of all sizes, from small enterprises to large corporations. Whether you're in manufacturing, construction, healthcare, or any other industry, IndustryBuying provides solutions tailored to your needs.

3. How do I place an order on IndustryBuying?

To place an order, browse the platform, select your desired products, add them to your cart, and proceed to checkout. You can also contact their customer support for assistance with larger orders or customized products.

4. Are there bulk purchase discounts available?

Yes, IndustryBuying offers bulk purchase discounts. The more you buy, the more you can save, making it cost-effective for businesses with high-volume purchasing needs.

5. What is the return and refund policy?

IndustryBuying has a return policy in place. If you receive a damaged or defective product, you can request a return within a specified time frame. The refund process is initiated once the returned item is received and inspected.

6. How does IndustryBuying ensure product quality?

IndustryBuying partners with reputable brands and suppliers to ensure product quality. They also provide user reviews and ratings, allowing customers to make informed decisions based on the experiences of others.

7. Is there a mobile app for IndustryBuying?

Yes, IndustryBuying offers a mobile app for convenient browsing, ordering, and tracking of your purchases on the go. It is available for both Android and iOS devices.

8. What payment options are available on IndustryBuying?

IndustryBuying accepts various payment methods, including credit cards, debit cards, net banking, and digital wallets. You can choose the option that suits your preferences and needs.

9. How does IndustryBuying handle customer support?

IndustryBuying provides dedicated customer support to assist users with queries, product information, and order-related issues. They can be reached via phone, email, or live chat.

10. Is IndustryBuying available internationally?

While IndustryBuying primarily serves customers in India, it may offer international shipping for certain products. However, availability may vary, so it's advisable to check with the platform for specific international shipping options.

Jini Jain Senior News Reporter

Hi, I'm Jini Reddy, an award-winning author and journalist from London. I'm best known for my two non-fiction books, Wanderland and Wild Times, both of which have received critical acclaim. Wanderland,...