Industrybuying User Reviews

Introduction

Industrybuying.com is an online B2B marketplace that provides a wide range of industrial products, including machinery, electrical equipment, office supplies, and safety products. Founded in 2013, Industrybuying.com has already established itself as a reliable source of industrial goods in India.

Pros and Cons

Pros:

• Convenient online shopping experience
• Large selection of industrial products
• Competitive pricing
• Easy returns and exchanges
• Multiple payment options

Cons:

• Shipping can be slow and expensive
• Customer service can be slow to respond
• Limited product information on some items

User Experience

Industrybuying.com has a user-friendly interface that makes it easy to find and purchase industrial products online. The website is well-organized, and products are categorized based on industry and product type. The search function is also effective and allows users to find specific products quickly.

Pricing and Value for Money

Industrybuying.com offers competitive pricing on most of its products. The website also offers promotions and discounts on various items throughout the year, providing customers with additional value for their money.

Alternatives

Some popular alternatives to Industrybuying.com include Amazon Business, Alibaba, and IndiaMART. These websites also offer a wide range of industrial products and competitive pricing.

Customer Service

Industrybuying.com provides customer support via phone, email, and online chat. However, some customers have reported slow response times and difficulty getting their issues resolved.

Product Quality and Selection

Industrybuying.com offers a vast selection of industrial products, and most of the items are of good quality. However, some products may have limited information and reviews, making it difficult to determine the product's quality.

Website Usability

Industrybuying.com is a well-designed website that is easy to use. The website's layout is intuitive, and the search function works well. Users can also filter products based on brand, price, and other factors, making it easier to find what they are looking for.

Returns and Exchanges

Industrybuying.com offers a hassle-free returns and exchange policy. Customers can return products within 7-15 days of purchase and receive a full refund or exchange. However, customers may have to bear the shipping costs for the return.

Promotions and Discounts

Industrybuying.com offers promotions and discounts on various products throughout the year. Customers can also access exclusive deals by signing up for the company's newsletter.

Reputation

Industrybuying.com has a good reputation in the Indian industrial market. The website has received positive reviews from customers, indicating that it is a reliable source of industrial products.

Payment Options

Industrybuying.com offers multiple payment options, including credit/debit cards, net banking, UPI, and cash on delivery. The website has a secure checkout system that ensures customer's financial information is safe.

Loyalty Programs

Industrybuying.com does not have a formal loyalty program. However, customers can earn reward points by shopping on the website, which can be redeemed for discounts on future purchases.

Customer Reviews

Industrybuying.com has received mixed reviews from customers. Some customers appreciate the website's selection and pricing, while others have raised concerns about the slow shipping and poor customer service.

Community Involvement

Industrybuying.com does not have any formal community involvement initiatives. However, the website does offer products that promote safety and environmental responsibility.

Shipping and Costs

Industrybuying.com ships products across India. However, shipping can be slow and expensive. Shipping costs are calculated based on the product's weight and delivery location. Customers may have to bear shipping costs for returns and exchanges.