As a loyal customer of industrybuying.com I recently had a lessthanstellar experience that I feel compelled to share. After purchasing an air fryer I encountered an issue where the brandnew product was defective and failed to turn on right out of the box. When I sought assistance I was directed to the manufacturer which was a frustrating setback. Despite this hiccup I would like to highlight the silver lining in this experience the team at industrybuying.com was quick to respond and provided me with guidance on how to efficiently handle the situation with the manufacturer. While the product itself may have disappointed the customer service I received was prompt and understanding. Although my initial experience was disheartening the way industrybuying.com handled the situation with empathy and professionalism gave me confidence in their dedication to customer satisfaction. I appreciate their efforts to remedy the situation and ensure that I was taken care of despite the initial disappointment. In conclusion while my purchase didnt go as planned the support I received from industrybuying.com was commendable. I hope this review serves as constructive feedback for the company and as a reassurance to other potential customers that despite setbacks industrybuying.com values their customers satisfaction. I look forward to future transactions with this company trusting that they will continue to prioritize excellent customer service.
I just brought a chair from industry
When I first stumbled upon industrybuying.com I was drawn in by the prospect of affordable office furniture. However after purchasing a chair and encountering issues regarding exchanges replacements and refunds I was left thoroughly disheartened. Not receiving any communication or support added to the frustration and I found myself urging others not to be swayed by the seemingly lower prices. The experience proved to be disappointing and I felt compelled to warn others against falling for what seemed like a toogoodtobetrue situation. Having experienced such frustration I turned to ResearchCo for my office furniture needs and the difference was remarkable. From the range of options available to the efficient customer service and seamless refund policy Ive been left thoroughly impressed and relieved. The disparity between my experience with industrybuying.com and ResearchCo was notable and I now know the true value of exceptional customer service and reliable quality products. Reflecting on my journey I can confidently say that ResearchCo has restored my faith in online furniture shopping. I wholeheartedly recommend them to anyone seeking a stressfree positive experience with office furniture purchases. Their commitment to customer satisfaction and the quality of their products speak volumes and Im grateful to have found them.
Dr Suresh Chaware
Very bad experience
My review for industrybuying.com Very bad experience. Very bad service. Company delivered the wrong product and refused for exchange. Dont buy any product from industrubuying.com.
Frustrating Experience with an
Frustrating Experience with an Ecommerce CompanyI recently had a frustrating experience with an ecommerce company that left me exasperated. Heres my account of the issuesProduct Discrepancy The ecommerce company advertised one product but delivered an entirely different one. Its incredibly disappointing when a company cant even fulfill the basic promise of delivering the correct item. Inaccessible for the First 7 Days In the first seven days after receiving the incorrect product I tried reaching out to their customer service multiple times to no avail. The unresponsiveness during this critical period was incredibly frustrating. It felt like they were deliberately avoiding customer complaints. Returns Rejected After 7 Days When I finally managed to get through after the initial seven days they flatly refused to accept a return stating their policy only allows returns within a 7day window. This policy seems designed to leave customers helpless when they inevitably face issues. Lack of Return Option on Website To make matters worse their website lacks a standard return option. This not only makes it difficult to initiate a return but also raises questions about their commitment to customer satisfaction. In summary my experience with this ecommerce company has been less than stellar. I feel like they care more about attracting customers than providing a satisfactory service. If you value a hasslefree shopping experience with a company that stands behind its products Id recommend looking elsewhere. Its important for consumers to be aware of these issues so they can make informed decisions. Moreover customer care will reply will be very rude in a polite flavour
Am purchased last month one water
Am purchased last month one water washer Bosch products.. cost arround 41000rs.. after 1 month machine gone. Am searching and contact for complaint register.. no one responded properly... Dont by through this app any product.. no one responded... I will complaint lodged to consumer court... Becouse I have guranty card..
I found price of the listed produced too cheap to be believed
I found price of the listed produced too cheap to be believed and thus ask for product details as I can see product details are rather short not matching with companies home page. No response yet
Incomplete product delivered .
I ordered circular saw and it supposed to deliver on 9th Oct and delayed by 3 days. And Machine has been delivred without Blade which cost of around Rs 3000. When I contacted customer care they said return policy missing material 48 hours. I suggest neverever buy from industry buying. Worst customer service.
Its a scamthere customer service
Its a scamthere customer service policy is pathetic.they will give a faulty productthen they will not return the product.
Thenking All SAVED AT LAST
Dear frands i was searching for carrier AC and was about to purchase. Thenks u friends now i wont. Jai sri ram
Do not buy products from Industry buying
Do not buy products fromindustrybuyingThey sell cheap trash items dont take it back on quality issues.
Received a defective item
Received a defective item. The company has acknowledged after I shared all the relevant photographs but are not refunding my money as they are unable to arrange for a pickup for the last 2 weeks.
flee this site they are totally incompetent
When I first stumbled upon this website I was immediately drawn in by the appealing prices and the promise of quality products. However my initial excitement soon turned into frustration and disappointment. It seemed as though no matter what I ordered I was met with a string of delivery mishaps and incomplete orders. It felt like a gamble every time I made a purchase I either received a fraction of what I had ordered or worse nothing at all. The anticipation of eagerly awaiting my packages quickly turned into a cycle of waiting followed by fruitless attempts to track down my order. It was beyond frustrating to constantly find myself in the dark about the status of my deliveries. The time and energy I wasted in the hopes of receiving what I had paid for was utterly disheartening. The allure of the low prices was quickly overshadowed by the sheer incompetence of the service. What was meant to be a convenient and enjoyable shopping experience turned into a string of letdowns and regret. I realized that the initial cost savings were redundant when I factored in the anxiety and disappointment that came with each order. Its safe to say that my experience with this website was plagued with inconsistencies and unreliability. I truly hope that others can learn from my experience and avoid the frustration that comes with dealing with a service that simply cannot deliver on its promises. In conclusion while the allure of good prices may initially draw you in I can confidently say that the unreliability and inconsistency of this website is simply not worth the risk. The time and energy spent in dealing with incomplete or undelivered orders far outweigh any potential cost savings. I cannot stress enough the importance of seeking a more dependable and trustworthy source for your shopping needs.
I purchase taparia 31 pcs screwdriver
I purchase taparia 31 pcs screwdriver bit set BS 31 qty 02 nos. against order no. 1025741176 on dated 06082023. But the order was received on dated 11082023 01 qty. after complained on date 14082023 due to we are available at present address on dated 11082023. the item received by 3rd person with full cover seal own behalf of my request after open the box only one item available in box. the amount is very short i.e. 450 aprox. but honesty not given by industry buying. customer care not support at that time. please request to all do not purchase any thing from industry buying.
we had ordered pedestal fanbase of the
we had ordered pedestal fanbase of the fan was not delivered. This was communicated to industrybuying.com immediately. After waiting for 14 days they informed that the short supply item cannot be delivered but we can return the product
BEWARE selling fake products. I bought brother cartridges for 3000 order no. 1025138420 and it was fake and ruined my printer as well. I had to shell another 1000 bucks to get the printer also fixed. now when talking to customer care they are asking me to fill multiple google forms and attach images of shipping label outer packing etc. What nonsense is this who in the world preserves the shipping label and outer packaging and why google forms why is there no return process on the website the intention looks very clear to harass the customer and make the process such that it cannot be followed and hence customer will not be able to return. 4000 gone in drain.after much hassles they took the product back but still no refund even after 5 days
Such a horrible experience..they sent a
Such a horrible experience..they sent a damaged ladder to me..which I took the photograph immediately as soon as I got the delivery ...its more than 3 months now...they have not taken it back... I I have posted on social media on twitter and everywhere but they are not bothered... I could not follow up for the same for the last 2 months because of my health issues and they conveniently tell me that they have closed the compliant... They are the cheaters of the first order...pls dnt buy any product from them...
God forbid if the goods supplied are
God forbid if the goods supplied are damaged or not as per specifications or any other deviation you have no recourse. You are fkedIf all goes well Industry Buying is ok
PLEASE FRIENDS DONT WASTE YOUR MONEY TO
PLEASE FRIENDS DONT WASTE YOUR MONEY TO BUY FROM THIS COMPANY THEY WILL SUPPLY DEFECTIVE MATERIAL AND THER EIS NO CUSTOMER SUPPORT OR ANY RESOLUTION TO ISSUES. INSPITE OF WRITING THEM LETTER ALSO BUT IN VAIN. DO DO DO DO DO DO NOT NOT NOT WASTE YOUR HARD EARNED MONEY .
Third class service
My review for industrybuying.com Third class service . As was on initial stage of online selling. Same is position after so many yr of working Accept the orders after 1520 days cancel and refund the money.fulfill just 1 out of 10 orders .
Metro Precision Ltd
This is like a online fraud
This is like a online fraud company... Extremely frustrating service...ordered an item on 20th Jan deliverable on 31st Jan till now 10th Feb 2023 no response repeated emails and call to customercare number resulted only frustration.. Hello Guys PLEASE BE CAREFUL AND STAY AWAY FROM THIS FRAUD COMPANY