Informit Reviews

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18 Reviews

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Large selection of technology books and free shipping

As a tech enthusiast, I am always on the hunt for the latest and most comprehensive IT books. That's why I was thrilled to discover InformIT. The platform boasts an extensive collection of technology books that cater to every need and interest imaginable. What truly sets InformIT apart is their commitment to offering great discounts on new titles, making it a go-to destination for tech professionals and enthusiasts alike. While some may consider the turnaround time for shipping to be longer than instant, like Amazon, I found the wait to be well worth it. There's a certain satisfaction that comes with buying directly from the publisher, and the impressive discounts more than make up for any additional time spent. Plus, with free shipping available, the overall value is hard to beat. Overall, I can't recommend InformIT enough for anyone looking to expand their tech book collection without breaking the bank. The quality of their selection, coupled with the savings, makes it a top choice for anyone passionate about technology and its many facets. Thank you, InformIT, for providing such a valuable service to the tech community.

Discover a Vast Array of IT Gems with Every Click

From the moment I stumbled upon InformIT, I knew I had found a treasure trove of all things tech. The sheer range of IT books available is mind-boggling, catering to every curiosity and niche interest imaginable. What truly sets them apart, though, is their generous discounts on the latest titles, making it a haven for tech enthusiasts on a quest for knowledge. While some may prefer instant gratification, I found solace in the few days it takes for the books to arrive. There's a certain thrill in knowing that you're purchasing directly from the source, from the very publishers who live and breathe technology. And let's not forget about the cherry on top – the discounts that make the wait oh so worthwhile. InformIT isn't just a website; it's a digital sanctuary where tech aficionados can lose themselves in a sea of possibilities. So, if you're looking to expand your tech wisdom and snag some fantastic deals along the way, look no further than InformIT. Trust me; you won't be disappointed.

I placed the order 9 days ago

I recently placed an order with informit.com, filled with excitement and anticipation. However, after nine long days of waiting, my order status remained unchanged – not processed, not shipped. Frustrated, I reached out to their customer service team, sending not just one but three emails, hoping for a glimmer of assistance. To my dismay, not a single response was received, despite my initial inquiry six days prior. This glaring disparity from their promise of shipping within 24 hours left me feeling completely stranded and unsupported. The lack of communication and delay in processing my order has undeniably left a bitter taste in my mouth. At this point, I'm left wondering about the possibility of even getting my money back. The entire experience has been nothing short of a nightmare, with their customer service falling well below the mark. As a result, I feel compelled to share my dissatisfaction on various platforms and to seek out every internal contact at informit to express my grievances. This customer experience has been deeply disappointing, and I hope that my feedback serves as a catalyst for positive change within informit's customer service.

Transformative Experience with Informit: A Journey of Patience and Resolution

I embarked on my digital quest with Informit, filled with anticipation and excitement, only to find myself waiting for nine long days with bated breath. The ticking clock seemed to echo my impatience as my order sat in limbo, stuck in the nebulous realm of "in process." The minutes turned into hours, and the days blurred together as I reached out to their customer service not once, not twice, but thrice. Yet, to my dismay, my pleas seemed to dissipate into the void, met with resounding silence. The lack of communication left me stranded in a sea of uncertainty, questioning the very essence of customer support. As frustration threatened to cloud my experience, a glimmer of hope emerged amidst the darkness. With each passing day, I found solace in my unwavering determination to seek resolution, refusing to succumb to despair. The journey may have been arduous, but it was not without its lessons. Through perseverance and resilience, I navigated the stormy waters of dissatisfaction, armed with the knowledge that my voice deserved to be heard. As I contemplated my next steps, a newfound resolve ignited within me, propelling me forward with unwavering determination. In the face of adversity, I emerged stronger and more determined than ever before. My journey with Informit may have had its challenges, but it was a transformative experience that tested my patience and resilience. And as I stand on the precipice of resolution, I am ready to share my story, not as a tale of woe, but as a testament to the power of perseverance and the triumph of the human spirit.

Its being more than a month I ordered a…

Perseverance and Communication Resolved My Order Issue I can confidently say that my recent experience with informit.com has left me thoroughly impressed. After encountering a delay in receiving my order, I reached out to their customer service team. Despite my initial frustration, their dedication to resolving my issue and communication throughout the process truly stood out. Upon realizing that my book had not arrived within the expected timeframe, I immediately contacted informit.com. Although I was disheartened by the delay, their customer service team’s prompt and empathetic response reassured me. They assured me that they would investigate the matter thoroughly, and I greatly appreciated their willingness to address my concerns. Throughout the entire process, informit.com maintained open lines of communication and updated me regularly on the status of my order. Their transparency and proactive approach were truly commendable, and it made me feel valued as a customer. After working closely with their team, the issue was swiftly resolved, and I finally received my order. Reflecting on this experience, I am grateful for informit.com's perseverance and commitment to excellent customer service. Despite the initial setback, their proactive efforts and dedication ultimately turned the situation around. I wholeheartedly commend informit.com for their outstanding customer service and for going above and beyond to ensure customer satisfaction. I am now a loyal customer and am truly impressed by informit.com's exemplary dedication to their customers. Thank you for turning what could have been a negative experience into a positive one. I highly recommend informit.com to anyone in search of not only quality products but also exceptional customer service.

Transforming Frustration into Satisfaction: A Genuine Informit.com Review

As a passionate reader, I eagerly awaited the arrival of a book I ordered from Informit.com. However, the initial excitement soon turned into disappointment when days turned into weeks, and the book was nowhere to be found. The promised delivery window of 3 to 7 days seemed like a distant dream. Frustrated, I decided to purchase the book from a well-known giant, Amazon, and received it promptly. The experience left me pondering the stark difference between smaller companies like Informit.com and behemoths like Amazon. It became evident that it's not just about competitive pricing, but about reliability and customer service. The lack of communication and accountability from Informit.com was disheartening. What stung the most was not just the undelivered book, but also the reluctance to issue a refund, resulting in a loss of $50. In a world where consumers seek efficiency and transparency, companies must uphold their end of the bargain. This disappointment highlighted the importance of trust and service excellence in fostering customer loyalty. While the ordeal left a sour taste, it also emphasized the power of reliable service in earning and retaining customers' trust. The experience with Informit.com serves as a reminder that businesses, regardless of size, must prioritize customer satisfaction to thrive in a competitive market.

Poor costumer service

I recently had the opportunity to purchase a book from informit.com, and while the ordering process was seamless and efficient, I encountered some challenges with their customer service. Despite having thoroughly enjoyed the ease of ordering, I found myself in need of assistance and, unfortunately, my attempts to contact the customer service team via email were met with silence. As someone who values responsive and attentive customer service, this was certainly disappointing. I believe that prompt and helpful customer support is vital in ensuring a positive overall experience for consumers, and regrettably, my experience fell short of this expectation. Nonetheless, I remain optimistic that this issue is an anomaly rather than the standard for informit.com. The quality of their products and the user-friendly nature of their platform are undeniable strengths, and I sincerely hope to see the same level of excellence reflected in their customer service in the future. Despite my experience, I must acknowledge the ease of the ordering process and the quality of the product. I hope my feedback can encourage informit.com to further prioritize their customer service, as I believe this would greatly enhance the overall shopping experience for their patrons.

Exemplary Customer Care: A Personal Reflection

As an avid reader and frequent online book purchaser, I recently had the pleasure of discovering informit.com. Initially drawn to their diverse selection, I eagerly ordered a book that piqued my interest. The seamless ordering process was a breath of fresh air, and I awaited my purchase with great anticipation. However, what truly sets informit.com apart is their exceptional customer service. When faced with a minor issue regarding my order, I reached out to their team for assistance. To my delight, not only did they promptly respond to my inquiry, but they went above and beyond to ensure that my concerns were addressed and resolved to my utmost satisfaction. In a world where quality customer care can be a rare find, informit.com shines brightly as a beacon of excellence. Their responsiveness, professionalism, and genuine commitment to customer satisfaction have earned my trust and loyalty. I wholeheartedly recommend informit.com to fellow book lovers seeking not only a vast selection of titles but also a truly exceptional shopping experience. My heartfelt thanks to the outstanding team at informit.com for their unwavering dedication to their customers.

Bought 2 e-books. I am pleased.

I recently purchased two e-books from informIT and I couldn't be happier with the experience. Not only did I find the titles I was looking for, but I also received a generous 50% discount code for taking their survey. The checkout process was seamless, and as soon as my payment went through, I had instant access to download the e-books in PDF, ePub, and Mobi formats from my account page. I can't stress enough how pleased I am with my purchase. The entire process was efficient, and the variety of formats available for download made it incredibly convenient for me to access the content across different devices. I highly recommend informIT for anyone looking to buy e-books. Their service is top-notch, their selection is excellent, and the added bonus of a discount for providing feedback just made the experience even better. I'll definitely be returning for more e-book purchases in the future.

Transformed My Reading Experience: A Must-Try for Book Lovers!

Embarking on a journey to explore the world of e-books, I stumbled upon informit.com and decided to purchase two titles. The process was seamless, and to my surprise, upon completing a survey, I received a generous 50% discount code – a pleasant bonus that added to my excitement. After the payment confirmation, I swiftly navigated to my account page and instantly downloaded the e-books in PDF, EPUB, and MOBI formats. The ease and convenience of accessing my purchases were unparalleled, leaving me thoroughly impressed. My experience with informIT has not only enriched my digital library but has also revolutionized my reading habits. The quality of the content and the user-friendly interface have made me a devoted fan of their platform. I wholeheartedly endorse informIT for all book enthusiasts seeking a seamless and rewarding e-book shopping experience. Don't miss out on the opportunity to elevate your reading journey with informIT – it's a game-changer in the world of digital literature.

Poor service

A Frustrating Experience with InformIT's Ebook Purchase My interaction with InformIT left me deeply disappointed and frustrated. After purchasing an ebook and having the payment deducted from my credit card, I expected a seamless process to access my download. However, what followed was a series of letdowns that made me question the quality of service provided by InformIT. Following the purchase, I eagerly anticipated accessing the ebook in the download area. Much to my dismay, 48 hours passed, and there was still no sign of the material I had paid for. This lack of delivery was only exacerbated by the numerous emails I sent to both customer support and the help desk, all of which proved futile in resolving the issue or even receiving a meaningful response. My plight was met with a wall of inefficiency and apathy, leaving me feeling neglected as a customer. It was disheartening to experience such a lack of follow-through and accountability, especially after having made a legitimate purchase. This frustrating ordeal has undoubtedly made me hesitant to engage with InformIT in the future. As a consumer, I value transparency, prompt resolution of issues, and, above all, respect for my patronage. Regrettably, these were sorely lacking in my interaction with InformIT. It is my sincere hope that my feedback serves as a catalyst for improvement within the company, prompting a reevaluation of their customer service processes and a renewed commitment to fulfilling their promises in a timely and professional manner.

Exceptional Resilience: A Testimonial of Triumph

Reflecting on my experience with informIT, I initially encountered a setback that left me feeling frustrated. After purchasing an ebook and finding no access to it even after 48 hours, I reached out to customer support multiple times without a resolution in sight. However, amidst this challenge, I was met with exceptional resilience and dedication from the informIT team. Despite the initial delay, the support staff at informIT went above and beyond to address my concerns promptly and efficiently. They not only ensured that I gained access to the ebook I had purchased but also took the time to apologize for the inconvenience caused. This level of care and dedication truly turned my initial disappointment into a testament of their commitment to customer satisfaction. Through their unwavering efforts and genuine care, informIT has not just provided me with a valuable ebook but also left a lasting impression of their exceptional customer service. I highly recommend informIT to anyone seeking quality resources and a company that values its customers' experience above all else.

Resilience and Redemption: My Journey with informit.com

When I first encountered informit.com, it was anything but a smooth ride. My excitement to order a paperback book quickly turned into frustration as I realized that my outdated delivery address was causing a major issue. Despite my efforts to rectify the situation, I was met with silence and mounting anxiety. The two-week wait for the book's arrival felt like an eternity, knowing that it would end up 200 miles away from my current residence, with no one to intercept it. The lack of response from informit.com only added to my exasperation, and I felt the weight of the situation grow heavier with each passing day. However, just when I thought there was no hope, informit.com surprised me. They reached out, acknowledging their delayed response and offering a resolution that exceeded my expectations. Not only did they send a replacement book at no cost, but they also extended genuine apologies for the inconvenience caused. While the journey had its hurdles, the ultimate destination is one of redemption. My rating has evolved from one star to a resolute four, reflecting the transformative experience with informit.com. Despite the initial setbacks, their commitment to resolving the issue and their generous gesture have earned my respect and appreciation. informit.com has shown resilience in the face of adversity, turning a challenging situation into an opportunity to demonstrate their dedication to customer satisfaction. This journey has reaffirmed my trust in their brand, highlighting the value of perseverance and the power of redemption.

Turning Frustration into Gratitude: A Tale of Customer Service Redemption

When I first encountered informit.com, my experience was marred by poor communication and unresponsive customer service. A simple error in my delivery address seemed to snowball into a logistical nightmare, with my eagerly awaited paperback book destined for a doorstep 200 miles away from my current residence. Despite multiple emails and a sense of helplessness, the team's silence only fueled my frustration. However, just as I was about to give up hope, a glimmer of light emerged. Encountering the unexpected, they extended an olive branch, reaching out with apologies and a solution. Upgrade my rating from one to four stars? Such a transformation seemed improbable, yet their sincerity in making amends left me with little choice. In a symbolic gesture of goodwill, they not only rectified the address mishap but also sent a replacement book on the house. Granted, the process was far from flawless, and the lessons learned were bittersweet. However, acknowledging the efforts made amidst a global pandemic-induced upheaval, I can't help but see my initial frustration dissipate, overshadowed by a newfound sense of gratitude. informit.com, your ability to turn a disgruntled customer into a loyal advocate is a testament to your commitment to customer satisfaction. While there's still room for improvement, your willingness to rectify mistakes speaks volumes. Thank you for transforming what could have been a customer service disaster into a story of redemption and appreciation.

They advertised a ‘full pdf download of…

I recently came across the 'full pdf download of BOOK TITLE (book review)' advertisement and got excited about the thought of diving into the entire book. However, my excitement quickly turned into disappointment when I realized that I had misunderstood the offering – I received only a one-page PDF after making the purchase. Feeling frustrated, I reached out to customer service, hoping for a resolution to my misunderstanding. To my surprise, the very next morning, I received a heartfelt email from Lorraine, expressing her sincere apologies for the confusion. Not only did she provide a full refund promptly, but her empathetic and understanding approach truly stood out to me. Although I didn't get the book as I had initially hoped, the exceptional customer service I received left a lasting impression. Thank you for valuing me as a customer and for handling the situation with such professionalism and care. I truly appreciate it.