Informit User Reviews

Introduction

Informit.com is an online platform that provides an extensive range of digital resources for IT professionals, developers, and business leaders. The website offers books, ebooks, video courses, and practice tests that cover a wide array of topics such as software development, cybersecurity, project management, data science, and more. Informit.com is operated by Pearson, a global education company that serves millions of learners worldwide.

Pros and Cons

Pros:

• Informit.com has a vast collection of resources that cater to various segments of IT and business professionals.
• The platform provides access to live online training and virtual classrooms with top industry experts.
• Customers can purchase ebooks and video courses separately or subscribe to the platform's online library of content.

Cons:

• The pricing of the products and subscription plans is relatively high compared to some alternatives.
• Customers have reported occasional technical difficulties while accessing the videos or ebooks.

User Experience

Informit.com is designed to cater to the needs of IT and business professionals, delivering a user-friendly experience. The website provides intuitive navigation, and customers can easily search for resources based on their interests and expertise. The video courses are structured in modules, and each module includes interactive quizzes and exercises to ensure a comprehensive learning experience.

Pricing and Value for Money

Informit.com has a range of pricing options, from individual ebook purchases to subscriptions that provide access to their online library of content. Customers can purchase individual ebooks ranging from $30 to $70, while video courses start at $50 and go up to $299. Subscriptions start at $39.99 per month, and customers can save up to 30% on year-long subscriptions. While the prices may be high, the value for money is good for those seeking premium quality resources.

Alternatives

Some other popular alternatives to Informit.com include O'Reilly, Udemy, LinkedIn Learning, and Pluralsight. These platforms offer similar resources at varying prices and specialize in different areas of IT and business.

Customer Service

Informit.com has an extensive FAQ section that can answer most customer queries. Customers can also contact the company via email or phone during business hours. The website includes a questionnaire that customers can fill out to request technical support or report an issue they may have encountered when using Informit.com.

Product Quality and Selection

The quality of the products on Informit.com is premium, and their selection is vast, providing customers with an array of options to choose from. The video courses are professionally produced and cater to different levels of expertise, while the ebooks provide in-depth insights into various areas of IT and business.

Website Usability

Informit.com is professionally designed with a minimalist layout, enabling customers to navigate the site easily. The search bar is conveniently located, and customers can filter their search results by title, author, or topic. In addition, the interface is compatible with most devices, including mobile phones and tablets.

Returns and Exchanges

Customers can experience technical difficulties when accessing video courses or ebooks that they have purchased. If the reason is genuine, customers can return purchased products within 30 days of receipt and receive a refund or exchange for another product.

Promotions and Discounts

Informit.com offers periodic promotions and discounts to subscribers and other email subscribers. Customers can also avail themselves of discounts of up to 35% on purchases of $200 or more.

Reputation

Informit.com is owned by Pearson, a reputable education provider with over 170 years of experience. The website has a high performer rating on Google with several positive customer reviews. Informit.com is a go-to hub for many IT and business professionals seeking premium digital resources.

Payment Options

Informit.com accepts payments via major credit cards, including Visa, Mastercard, American Express, and Discover. PayPal is also an available option when purchasing products.

Loyalty Programs

Informit.com has a loyalty program that rewards customers with redeemable points with every purchase they make. Customers can also earn points by referring friends to the platform or by writing product reviews. The points can be redeemed for future purchases, and customers can gain access to exclusive benefits, such as premium content, webinars, and events.

Customer Reviews

Informit.com has a customer review section where customers can rate and review products they have purchased. The reviews are visible to all customers, providing relevant insights into the products' effectiveness and value for money.

Community Involvement

Informit.com has a strong community of IT and business professionals who engage in lively discussions, raise queries, and solve problems together. They can also engage with instructors in the online classrooms and join a variety of forums that cater to various topics.

Shipping and Costs

Informit.com provides instant digital delivery of all products, and customers do not have to worry about shipping costs. The platform delivers the digital products to the customer's email or account with instant access. Customers can purchase and download products instantly, making the process ultra-fast and convenient. Conclusion: Informit.com is a reputable platform that provides premium resources for IT and business professionals. The platform has a vast collection of resources, a user-friendly experience, excellent customer service, and high-quality products. While the prices may be high, the value for money that the platform offers is good. In summary, Informit.com is a premium platform that offers premium resources for premium customers.