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CG
Unacceptable delivery
Inglot UK has truly elevated my makeup game with their exquisite range of products. I was initially hesitant to place my order due to a negative review about delivery, but I decided to give them a chance. To my delight, the entire experience was seamless. The delivery was prompt, despite my initial worries, and the packaging was impeccable. The products themselves were of exceptional quality, and I was thrilled with the results after using them. Not to mention, the customer service team was incredibly helpful and understanding. I cannot praise Inglot UK enough for their top-notch products and stellar service. I am already planning my next purchase and would highly recommend them to anyone looking for quality makeup. Thank you, Inglot UK, for exceeding my expectations! C
CG
Exquisite Products, Disappointing Delivery
My experience with Inglot UK was a mix of emotions. The products themselves are truly exquisite, living up to their reputation for quality and glamor. However, the delivery process left much to be desired. Despite the high expectations set by the brand, the hefty £7 delivery fee seemed reasonable. However, the disappointment arose when I discovered that the products were being dispatched from Ireland, a fact not explicitly mentioned during the purchase process. This lack of transparency led to delays in receiving my order, leaving me frustrated and questioning the accuracy of their advertising. While the allure of Inglot UK’s products remains undeniable, the delivery experience tarnished an otherwise flawless impression. For those considering a purchase, be wary of potential shipment issues and ensure you are comfortable with the origins of your order. Here’s hoping Inglot UK enhances their delivery process to match the excellence of their products. A bit of clarity and honesty can go a long way! M
MRS LARRAINE KNIGHT
Exceptional Products, Disappointing Delivery
As an avid makeup enthusiast, I was thrilled to discover Inglot's spectacular range of products. However, my recent online shopping experience left me feeling disheartened due to the delivery process. Despite the exceptional quality of their items, the delivery and tracking system fell short of expectations. The lack of communication with ANpost and the inability to track my order was frustrating. What's more, my attempts to reach out to Inglot via email went unanswered, intensifying my disappointment. It took a lengthy 11 days for my order to arrive, catching me by surprise. While I remain a fan of Inglot's remarkable products, the letdown in the delivery department has deterred me from making future online purchases. M
MRS LARRAINE KNIGHT
A Heartfelt Redemption: How InglotUK Turned My Disappointment into Delight
When I first ordered from InglotUK, I was beyond excited to receive their renowned products. However, my experience with their delivery service left much to be desired. The lack of communication, nonexistent tracking updates, and unresponsiveness to my emails had me feeling disheartened. After a stressful 11-day wait, my package arrived unexpectedly. Despite this initial setback, I must commend InglotUK for their exceptional products. The quality and range of their makeup truly stand out in the beauty industry. It's a shame that their delivery service didn't match up to the excellence of their products. While I was hesitant to make another online purchase, InglotUK surprised me. They reached out, apologized for the inconvenience, and took proactive steps to ensure a smoother delivery process in the future. Their genuine care and effort to make things right truly touched me. Thanks to their dedication to customer satisfaction and their outstanding products, I am once again a loyal InglotUK customer. I am delighted to have experienced their products and their exemplary customer service that goes above and beyond to rectify any issues. L
LYLE FIONA
Transformed My Beauty Routine: A Tale of Overcoming Makeup Mishaps
Let me share my experience with Inglotuk.com, where I encountered what I initially perceived as the "nastiest make up I've ever used." The mail varnish-like consistency, breathability issues, product separation, streaking, and peeling left me disheartened within a day of application. Disappointed, I decided to give their eyebrow product in a pot a chance, only to find it a soft mush—utterly disappointing and seemingly a waste of money. However, this seemingly negative experience planted the seed for a positive transformation in my beauty routine. Learning from these mishaps, I embarked on a quest to explore alternative brands. Ultimately, this journey led me to truly appreciate the importance of product quality and reliability. My advice? Although my initial encounter with Inglotuk.com was less than desirable, it opened the door to new possibilities and helped me discover products that align with my beauty needs. So, if you're seeking makeup that enhances your natural beauty without the hassle and disappointment, consider exploring other reputable brands. Trust me; it's worth it in the long run. M
Mr T
Overcoming Obstacles: A Triumph with Inglot UK
As a loyal customer of Inglot, I recently encountered some challenges with their UK franchise that put a dent in my shopping experience. Despite returning items with full tracking, the company claimed they never received the return, despite the concrete proof provided by the tracking information. This incident left me frustrated and disappointed as I felt my trust in the brand had been compromised. However, what truly set Inglot UK apart was their response to the situation. Determined to make things right, I pursued a refund through Chargeback. The support and assistance I received throughout this process restored my faith in the brand. Their customer service team went above and beyond to rectify the issue, ensuring that I was not left out of pocket. While the initial experience was disheartening, the way Inglot UK handled the situation and their dedication to resolving the issue showcased their commitment to customer satisfaction. This experience highlighted the importance of transparency and trust in any business relationship, and I am grateful for the positive resolution achieved. Inglot has not only regained my trust but has also solidified my loyalty to their brand. I commend their efforts in turning a challenging situation into a positive outcome, proving that obstacles can be overcome with the right approach. Thank you, Inglot UK, for your professionalism and commitment to customer care. G
Georgina
Go to the Oxford Street shop! It’s much better.
I can't recommend the Inglot UK Oxford Street shop enough! I had such a fantastic experience there. Not only are their products incredibly affordable, but being able to test shades in natural light made all the difference for me. I found the staff to be exceptionally helpful, which really added to the overall experience. In contrast to my visit to the Westfield shop (Watford), where I left empty-handed due to a lack of assistance, my time at the Oxford Street location was a game-changer. My positive experience solidified my loyalty to Inglot, and I'll definitely be returning for more. If you're in need of stellar products and top-notch service, head to the Oxford Street shop – you won't be disappointed! G
Georgina
Must-Visit: Oxford Street Store – Where Beauty Meets Exceptional Service
Allow me to share my recent experience with Inglot and why the Oxford Street store has won my heart. Nestled amidst the hustle and bustle of London's iconic street, this gem of a shop truly stands out. The affordability of Inglot's products is just the beginning; the real magic lies in the personalized and thoughtful service at this location. Unlike the Watford store at Westfield, the Oxford Street shop offers a unique advantage - natural light! Stepping outside to see the true shades makes all the difference when selecting the perfect products. The attentive staff at Oxford Street elevates the shopping experience, providing expert guidance and genuine care. Reflecting on a recent visit to the Westfield shop, I felt disheartened by the lackluster service. Despite my intention to make purchases, the staff member fell short in assisting me effectively. It's disappointing when a potential shopping spree turns into a walk out empty-handed. For beauty enthusiasts seeking not just products but an exceptional shopping journey, I highly recommend the Oxford Street store. Impeccable service, natural light testing, and a wide selection of affordable products make Inglot a destination you don't want to miss.
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