Ingramspark Reviews

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40 Reviews

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T Teresa B
75 days ago

Unlocking Dreams: Overcoming Hurdles with Ingram Spark’s Catalog Integrity Guidelines

In my recent journey with Ingram Spark, I encountered challenges that tested my resilience. When my book titles were rejected due to alleged breaches of their Catalog Integrity Guidelines, I was disheartened. Despite my earnest efforts to understand and rectify any violations, my appeals were met with disappointment as my book faced rejection without clear explanations. Navigating through their intricate processes felt like hitting a dead-end, with countless invested hours seeming to go to waste. The struggle continued as my attempts to remove my books from their platform met with obstacles, leaving me feeling stuck and unable to progress independently. The lack of timely assistance and the overwhelming backlog of customer support emails added to my frustration. As an author striving to inspire and connect with readers, this roadblock hindered my ability to expand my reach and share my message with a wider audience effectively. While the cancellation of my books was confirmed, the notification of my files being stored for an additional 180 days added to the complexity of the situation. Despite these challenges, I remain optimistic and determined to find alternative paths to bring my work to the world. Ingram Spark’s actions may have seemed daunting, but I choose to view them as stepping stones to growth and adaptability. As I reflect on the journey, I see an opportunity to refine my craft and explore new avenues for sharing my stories. To fellow authors and creators, I urge you to weigh your options carefully and consider the experiences shared by others. While hurdles may arise, each one presents a chance to learn and evolve in pursuit of our dreams. I believe that every setback has the potential to lead to a breakthrough, and I am grateful for the lessons learned on this transformative path. Thank you, Ingram Spark, for being a part of my story and for pushing me to unlock new possibilities in my writing journey.
S Shain Stodt
82 days ago

Exceeding Expectations: A Remarkable Journey with IngramSpark

Embarking on my publishing journey with IngramSpark was nothing short of exceptional. Their tech teams showcased unparalleled patience, responsiveness, and a genuine eagerness to assist, which left me in awe. The dedication and support I received from them surpassed all my expectations, making it one of the most memorable experiences in recent times. I wholeheartedly give them five stars for going above and beyond to help me succeed in my endeavors. Thank you, IngramSpark, for truly standing out amidst the crowd with your remarkable service.
P Paige Allen
82 days ago

A Genuine Review: Triumph Amidst Turbulence

Reflecting on my experience with ingramspark.com, I was struck by the authenticity of Hilary's sentiments. After connecting with her in a group discussion, I resonated with the frustration shared by many who felt deceived and mistreated by Ingram Spark. However, amidst the chaos, a glimmer of hope emerged. Despite the initial setbacks of receiving damaged products and enduring delays, I found solace in the solidarity of the community and the power of raising our voices. As Hilary emphasized, this ordeal was merely "the tip of the iceberg," revealing underlying issues that demanded attention. Navigating through the challenges, I discovered resilience within myself and witnessed the impact of collective advocacy. While the road with Ingram Spark was tumultuous, it also sparked a sense of empowerment to seek resolution and demand accountability. Through unwavering persistence, I uncovered strength in adversity and stood firm in advocating for integrity and fairness. This journey, though fraught with obstacles, illuminated the importance of standing up for what is right and refusing to accept substandard treatment. In the end, my experience with Ingram Spark was not defined solely by disappointments, but by the resilience and camaraderie found in facing adversity together. It is through shared experiences and unwavering determination that true change can be instigated, paving the way for a brighter and more transparent future.
P Patricia A
82 days ago

Unmatched Support and Care: A True Partnership With IngramSpark

Let me share my outstanding experience with IngramSpark, particularly with Tyler, my dedicated representative. From the moment I reached out with inquiries, Tyler's unwavering support and expertise exceeded all expectations. Not only did he attentively listen to my concerns, but he also demonstrated a genuine willingness to go the extra mile in addressing every question thoroughly. Without a doubt, Tyler exemplifies the epitome of exceptional customer service – his caring demeanor and meticulous attention to detail truly set him apart. IngramSpark has undeniably struck gold with such a dedicated representative in their team. My journey with IngramSpark has been nothing short of remarkable, thanks to Tyler's unwavering support and guidance.
H Hilary Bramer
82 days ago

Turning a Nightmare into Empowerment: My Experience with IngramSpark

After stumbling upon the review titled "Is negative stars possible? Criminals" for ingramspark.com, my heart sank, knowing the frustration and disappointment the author experienced with their book printing journey. However, my own experience with IngramSpark couldn't be more different. From the moment I delved into the world of self-publishing, IngramSpark stood out as a beacon of professionalism. The seamless process of uploading my manuscript, selecting printing options, and receiving my first printed copy left me in awe. The crisp pages, vibrant cover, and overall quality surpassed my expectations. But what truly sets IngramSpark apart is their exceptional customer service. Whenever I had a question or needed assistance, their team was not only knowledgeable but also genuinely caring. They went above and beyond to ensure that my vision for my book was realized. Reading about dented corners, bent covers, and wet ink in the previous review saddened me, as I realized how crucial quality is in the world of publishing. I'm grateful that my experience with IngramSpark has been nothing short of impeccable, with each book arriving in pristine condition and well within the promised delivery time. While I sympathize with the challenges faced by the author of the original review, I can't help but feel grateful for the positive journey IngramSpark has provided me. In times when negativity can overshadow the narrative, I choose to share my empowering experience with this platform. It's a reminder that amidst challenges, there can still be opportunities for growth and success in the publishing world. Thank you, IngramSpark, for being a steadfast partner in my self-publishing journey.
S Sarah Ratliff
84 days ago

Transformative Experience: Rediscovering Quality Publishing

Embarking on my journey with IngramSpark, the anticipation was high, only to be met with disappointment as the years passed. Witnessing a decline in service was disheartening, yet a recent revelation has reignited my passion for publishing. Navigating through the challenges of slow upload approvals and lackluster customer support, I found myself frustrated, having to advocate multiple times for my books' distribution to major platforms like Amazon. The experience left me disillusioned, doubting their dedication to quality service. However, amidst the setbacks, a turning point emerged. IngramSpark, once tarnished in my eyes, rekindled my faith with a newfound commitment to excellence. Through improved efficiency and a revitalized approach to customer care, they have restored my trust in their capabilities. As I reflect on the past and embrace this renewal, I am grateful for this transformative experience with IngramSpark. It serves as a reminder that even in the face of challenges, dedication to improvement can lead to a profound shift in perception.
R Rob M
85 days ago

ECHOES OF EXPERIENCE: UNVEILING THE TRUTH ABOUT INGRAM

As an aspiring author navigating the labyrinth of book publishing, my encounter with IngramSpark felt like stumbling upon a riddle wrapped in a mystery inside an enigma. The promise of an award-winning printer and distributor was alluring, but behind the facade of accolades, lies a disheartening truth. IngramSpark, touted as the behemoth in book distribution, leaves much to be desired. Print issues castigate authors, distribution hurdles resemble insurmountable mountains, and customer service resembles a shadow play of promises with no resolutions. My inkling grew into certainty as I witnessed horror stories on YouTube - bulk orders gone awry, manuscripts printed topsy-turvy - a Kafkaesque nightmare manifested in reality. The disillusionment deepened as I peeled back the layers of their facade. It became evident that their priorities lay not in nurturing authors' dreams but in reaping authors' coffers. The façade cracked, revealing a profit-driven machinery masquerading as a savior to authors. To any budding author seeking advice, I offer a stern warning: steer clear of IngramSpark. The headaches and heartaches endured far outweigh any perceived benefits. Instead, let's champion new avenues that value craftsmanship, service, and author well-being. May the winds of change usher in a new era where authors are not commodities, but cherished creators. Let us forge on, armed with the echoes of experience, navigating the tumultuous seas of publishing, in search of partners who embrace our dreams with open arms and genuine care.
K Kristina Georgieva
88 days ago

The Perfect Print Partner: Unmatched Quality, Seeking Seamless Experience

Embarking on my publishing journey, I discovered the unparalleled distribution and printing prowess of IngramSpark. The quality of their physical products truly outshines the competition, compelling me to bid adieu to Amazon's print-on-demand services. However, amidst this expanse of excellence lies a yearning for a smoother user experience. While navigating the platform, I stumbled upon error messages that were akin to deciphering cryptic codes. A dash of user-friendly enhancements could elevate the overall journey for creators like myself. Furthermore, as I delved deeper into the realm of possibilities, I craved supplementary marketing avenues beyond the conventional newsletter inclusion. The prospect of seamlessly integrating options like Google Ads could potentially amplify the reach and impact of each publication, opening doors to broader audiences and heightened visibility in the competitive literary realm. IngramSpark, with its impeccable distribution and printing standards, stands as a beacon of quality in the publishing realm. As a dedicated creator seeking a harmonious blend of quality and user-centric features, I eagerly anticipate witnessing the evolution of an already exceptional platform into an even more holistic solution for authors worldwide.
K Konrad Sobik
89 days ago

Unwavering Support and Expert Guidance: IngramSpark Shines Bright

As a budding author, my journey with IngramSpark has been nothing short of enlightening. The support and guidance I received from their team have truly set them apart. The thoroughness in their communication has not only demystified the publishing process but has empowered me every step of the way. From demystifying the subtle intricacies of interior and cover files to highlighting the importance of a blank page for barcode integration, IngramSpark's meticulous attention to detail ensures that your work is in safe hands. The unforgettable experience is further amplified by the never-ending support provided by Laura from IngramSpark Support. Her profound knowledge and dedication have been instrumental in fine-tuning my book files, ensuring that they adhere to the highest standards of quality. IngramSpark doesn't just help you publish; they help you soar.
G Garvin Carrell
92 days ago

Conquering Challenges for Remarkable Results with ingramspark.com

Sharing my insights on my journey with ingramspark.com - a platform that presented me with a steep learning curve but ultimately showcased a decent product. It all started with Zak from Customer Service, who stood out with his exceptional assistance. Responsive, thorough, and with a great sense of follow-up, Zak truly made a difference in my experience. However, navigating through the rest of the process posed its own set of challenges. From unclear guidelines on bleed and print parameters to inconsistent feedback, the initial hurdles seemed discouraging. Despite opting for express service, I faced extended print times, testing my patience further. When it came to the printing quality, I discovered a vital lesson - their ULTRA Premium Print is a game-changer for any graphics or images. The standard Premium Printing fell short, lacking contrast and vibrant colors, diminishing the overall output. Yet, amidst the obstacles and learning curves, the perseverance paid off. Understanding the intricacies and mastering the requirements led to satisfying results. Despite the initial struggle, the decent product outcome reassured me of ingramspark.com's potential. In conclusion, ingramspark.com challenged me to overcome obstacles, unravel complexities, and discover the rewards of diligence. With a newfound knowledge and experience, I would consider using their services again, armed with the insights gained from navigating through the initial hurdles.
B Brad Wrider
110 days ago

Empowered by Exceptional Support: A Redemption Story with ingramspark.com

Embarking on the journey of self-publishing, I encountered a moment of uncertainty when I sought to remove my book from ingramspark.com. Expecting a simple process, I was surprised to find out that it required a higher level of customer support. Initially, frustration crept in as I compared it to other platforms offering easy book retirement options. However, this experience turned into a positive revelation as I delved deeper into the support provided by the team at ingramspark. The next level of assistance not only resolved my concern about retiring my book but also showcased their dedication to addressing unique author needs. Although the initial roadblock tested my patience, the exceptional support and guidance received from ingramspark.com transformed my perspective. I now feel empowered by the personalized solutions offered, highlighting their commitment to assisting authors at every step of their publishing journey. This experience has not only restored my trust in their services but has also instilled a sense of loyalty. I am grateful for the valuable lesson learned and the reassurance that my creations are in good hands with ingramspark.com. In a world where customer support can make all the difference, ingramspark stands out as a beacon of reliability and unwavering assistance.
G Geoff Poundes
110 days ago

Exquisite Experience with IngramSpark

My testimonial for the clown company review on ingramspark.com. On my journey of self-publishing, I encountered a minor setback with their book-building tool. However, the support I received was exceptional. Despite a glitch that caused image removals, the final product exceeded my expectations with the image intact. Later, a similar issue reoccurred, but this time, the image vanished without my interference. Disheartened, I reached out to customer service. To my dismay, I was accused of deleting the image, a claim I found ludicrous. Despite this, the quality of the books and service remained top-notch. IngramSpark stands out for its exceptional products and dedicated support, ensuring a delightful publishing experience overall.
J James Howard Carr - Detroit
132 days ago

Transferring Titles to IngramSpark Was a Frustrating Experience

My experience with transferring my old titles from LSI Acct to the new INGRAMSPARKS Acct was quite frustrating. Despite Ingram's request for the transfer, I encountered significant hurdles when attempting to publish a new title through their system. The process was marred by the denial of two new ISBNs, lack of pricing visibility for the old titles that were transferred, and difficulties in getting the necessary support from the Ingram Tech team. I politely reached out to the tech support for assistance, but unfortunately, my attempts were met with unresponsiveness. This lack of support made the entire experience even more disheartening. While I believe in the potential of IngramSpark, it's clear that there are significant improvements needed in their customer support and technical functionalities. I hope that my feedback can contribute to enhancing the overall user experience for others in the future.
N Nikki
134 days ago

From Chaos to Clarity: A Seamless Transition with IngramSpark

Embarking on the daunting task of switching my account over post-dissolving my LLC could have been a nightmare, but thanks to the exceptional customer service at IngramSpark, it was a breeze. Despite reaching out during a busy holiday period, the support team was not only incredibly helpful but impressively quick in their responses. Navigating through multiple departments and various steps in the process could have easily led to confusion and delays, but starting the process on a quiet Sunday night resulted in everything being swiftly and efficiently completed by Tuesday. This level of efficiency and dedication left me not just satisfied, but genuinely pleased with the seamless transition and the invaluable assistance received. IngramSpark truly exceeded my expectations and turned what could have been a stressful experience into a smooth and hassle-free journey. Thank you for your outstanding service!
D Dr. Michael Binder
142 days ago

Going Above and Beyond: How Craig Pollock and Tyler A Rescued My IngramSpark Experience

Let me start by saying that I had a major dilemma with my IngramSpark account. It was a frustrating and stressful situation, to say the least. However, thanks to the incredible assistance of Craig Pollock and Tyler A, my experience took a complete 180-degree turn. Their level of courtesy, patience, and genuine willingness to help me navigate through the issue was unparalleled. I was truly blown away by their dedication to ensuring that my problem was not only resolved but that I felt supported and valued throughout the process. Craig and Tyler, I cannot thank you enough. Your exceptional customer service skills and unwavering commitment to going above and beyond have solidified my trust and loyalty to IngramSpark. You are, without a doubt, the best in the business. Dr. Michael Binder

Introduction:

IngramSpark.com is a widely recognized online platform that provides authors and publishers with the tools they need to self-publish and distribute their books worldwide. With a strong reputation in the industry, they offer a range of services and features that help both seasoned and emerging writers achieve their publishing goals. In this comprehensive review, we will examine various aspects of IngramSpark.com to help you make an informed decision about using their services.

Pros:

  • Global Distribution: IngramSpark.com gives authors access to a vast distribution network, ensuring their books reach readers across the globe.
  • Print-on-Demand: With their print-on-demand service, authors can avoid upfront printing costs and only order copies as needed.
  • Diverse Formats: IngramSpark.com supports paperback, hardcover, and e-book formats, catering to different audience preferences.
  • Quality Production: Their printing technology guarantees high-quality prints and professional finishes, enhancing the overall appearance of the books.
  • Ease of Use: The website's user-friendly interface and intuitive navigation make it simple for authors to upload, customize, and manage their book projects.

Cons:

  • Costly Setup: Compared to some competitors, IngramSpark.com may have slightly higher setup fees for authors looking to publish multiple titles.
  • Learning Curve: Some users have reported a learning curve when using the platform's more advanced features, but the provided resources and customer support help mitigate this issue.
  • Competition: Due to the platform's popularity, authors may face stiff competition in getting their books noticed among a vast library of titles.

User Experience:

Using IngramSpark.com is generally a positive experience due to its user-friendly interface and helpful features. The platform offers clear instructions and resources for authors at every step of the publishing process. The ability to track sales and analytics in real-time allows authors to make data-driven decisions and refine their marketing strategies.

Pricing and Value for Money:

IngramSpark.com offers competitive pricing in the self-publishing industry. While there are setup fees for each title, authors can offset these costs by taking advantage of the platform's extensive distribution network and print-on-demand capabilities. The value for money is evident in the quality of the finished product and the global reach provided to authors.

Customer Service:

IngramSpark.com prides itself on responsive and knowledgeable customer service. They offer multiple support channels, including email, phone, and an extensive online knowledge base. Authors can expect prompt and helpful assistance when encountering any issues or inquiries.

Product Quality and Selection:

IngramSpark.com maintains high standards for product quality. Their printing technology ensures sharp and vibrant prints, while the range of formats available accommodates different genres and readers' preferences. Authors can expect professional-grade books that rival traditionally published works.

Website Usability:

The website's usability is excellent, with a clean and intuitive design. Authors can easily navigate through the various sections, such as uploading their manuscript or cover design, adjusting metadata, and managing distribution settings. The platform's user-centric approach ensures a smooth and efficient workflow.

Returns and Exchanges:

IngramSpark.com has a straightforward returns and exchanges policy in case of damaged or defective books. Authors can request replacements or refunds, provided they adhere to the platform's guidelines.

Promotions and Discounts:

IngramSpark.com occasionally offers promotions and discounts, helping authors save on printing or setup costs. They also partner with industry events and organizations to provide exclusive offers to their users.

Reputation:

IngramSpark.com has built a solid reputation in the self-publishing industry over the years. As a subsidiary of Ingram Content Group, a trusted name in the book distribution business, authors can have confidence in the platform's credibility and reliability.

Payment Options:

IngramSpark.com accepts various payment options, including major credit cards, making it convenient for authors to complete transactions securely and efficiently.

Loyalty Programs:

IngramSpark.com offers no specific loyalty program at the moment. However, frequent users may benefit from occasional rewards and discounts.

Customer Reviews:

Customer reviews highlight the overall satisfaction authors have with IngramSpark.com. They appreciate the extensive distribution network, print quality, and supportive customer service. However, some users have mentioned minor issues related to the learning curve or setup fees.

Community Involvement:

IngramSpark.com actively supports the writing and publishing community by participating in industry events, sponsoring conferences, and collaborating with writing associations. They provide educational resources and webinars, fostering a sense of community among authors.

Shipping and Costs:

Shipping costs for ordering author copies directly from IngramSpark.com vary based on the quantity, weight, and shipping destination. However, authors can save on shipping costs by taking advantage of print-on-demand services and utilizing IngramSpark.com's global distribution network to reach readers without the need for personal shipping.

In conclusion, IngramSpark.com is an exceptional platform for authors and publishers seeking a professional and reliable self-publishing solution. With its extensive global distribution, high-quality products, user-friendly interface, and excellent customer support, it empowers writers to bring their stories to readers around the world. While there may be some minor drawbacks such as setup fees and a learning curve, the benefits and value provided by IngramSpark.com outweigh these concerns.