Inmod Reviews

Voted Good (4/5)

89 Votes

40 Reviews

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In the Home & Garden category

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10% users rated Terrible
5% users rated Poor
5% users rated Average
0% users rated Very Good
80% users rated Excellent
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N Natalia
137 days ago

Exceptional Care and Support

As I reflect on my recent experience with, I am compelled to share my sincere gratitude for the exceptional support I received. Dealing with the support team to ensure the safe delivery of my ordered item was an absolute delight. Their attention to detail was evident as they took the extra step of adding packaging foam and a fragile sticker to the package, ensuring its safe arrival. This personalized touch truly sets Inmod apart from other furniture stores. A special shoutout to Sara for her exemplary management of my request. Thank you for going above and beyond to ensure my satisfaction.
N Natalia
137 days ago

Unparalleled Customer Care: A True Standout in the Industry!

I cannot express enough gratitude for the exceptional support I received from the team at Their dedication to ensuring the safe delivery of my order was truly remarkable. The inclusion of extra packaging foam and a fragile sticker on the package demonstrated a level of care and attention to detail that sets Inmod apart from other furniture stores. This personal touch made all the difference, showing that they go above and beyond for their customers. A special shoutout to Sara, whose exceptional management of my request truly went above and beyond my expectations. The experience with Inmod's support team exemplifies what true customer care should be, and I am incredibly grateful for their outstanding service.
J Joan Woodruff
310 days ago

Exceptional Quality and Service: My Inmod Experience

As a recent customer of Inmod, I am thrilled to share my exceptional experience with their service. After a prolonged search for the perfect dining room and counter chairs, I stumbled upon Inmod and decided to give them a try. From the moment I placed my order, I was impressed by their prompt acknowledgment and consistent communication regarding any updates. The order desk team at Inmod deserves special recognition for their remarkable support and assistance throughout the process. When my chairs arrived, I was truly blown away by their outstanding quality. It's safe to say that I have found my long-term furniture provider in Inmod, and they have quickly become my go-to firm for all things furniture related. If you're looking for top-notch quality and service, I highly recommend giving Inmod a try. They have certainly earned themselves a loyal customer in me.
J Joan Woodruff
310 days ago

A Lifelong Fan of Inmod – Quality, Service, and Satisfaction

Embarking on a quest for the perfect dining room and counter chairs, I stumbled upon Inmod, and let me tell you, it was a game-changer! As a new customer navigating the overwhelming world of furniture shopping, I was greeted with prompt order acknowledgments and timely updates that kept me in the loop every step of the way. What truly sets Inmod apart is their exceptional customer service - the order desk team went above and beyond to address any queries I had, offering guidance and support with a level of care that left a lasting impression. The moment my chairs arrived, the superior quality was undeniable. Crafted with precision and attention to detail, they exuded elegance and durability, surpassing my expectations in every aspect. Inmod has undoubtedly earned a loyal customer in me, becoming my trusted companion in all my furniture endeavors. Their commitment to excellence and customer satisfaction has solidified their position as my go-to firm, a beacon of reliability and quality in the vast sea of options. Thank you, Inmod, for not just meeting but exceeding my furniture dreams - here's to a long and fulfilling partnership ahead!
J jan gomes
450 days ago

Exceptional Service and Prompt Resolution

I can't help but sing praises for Inmod and their exceptional customer service. Our recent order of 4 chairs encountered a minor hiccup with one leg missing the rubber foot. However, Sara F. from Inmod's Customer Service promptly and efficiently resolved the issue by liaising with the manufacturer to have the necessary piece sent to us in record time. It's this level of care and dedication that truly sets Inmod apart. I couldn't be more grateful for such a stress-free and positive experience, thanks to their wonderful customer service.
J jan gomes
450 days ago

From Hassle to Happiness: My Experience with Inmod’s Top-Notch Customer Service

Let me take a moment to share my recent encounter with Inmod, a company that truly values its customers. A few days ago, I placed an order for 4 chairs, eagerly anticipating their arrival. However, upon unpacking, I noticed that one of the chairs was missing a rubber foot on one of its legs. Without hesitation, I reached out to Inmod’s Customer Service team, and that's when the magic began. Sara F., a diligent and understanding representative, swiftly responded to my concern. She wasted no time in contacting the manufacturer on my behalf to address the issue. To my delight, the missing rubber foot was promptly dispatched to me. Thanks to Sara and the team at Inmod, what could have been a stressful situation turned into a seamless and pleasant experience. Their exceptional customer service and commitment to ensuring customer satisfaction are truly commendable. I am grateful for their prompt assistance and dedication to resolving the matter efficiently. Inmod has not just earned my continued business but also my heartfelt recommendation to anyone seeking quality products and impeccable customer service. Choosing Inmod is a decision you won't regret – they go above and beyond to ensure their customers are happy and satisfied. Thank you, Inmod, for turning a hiccup into a hassle-free and delightful journey!
J Jessica
604 days ago

Personalized Assistance and Exceptional Service: A Review of Sara F at

I cannot express enough how grateful I am for the outstanding customer service I received from Sara F at Her dedication to helping me, both before and after my purchase, truly set the bar for customer service. Sara's attentiveness and willingness to go above and beyond to address my inquiries about their products made my shopping experience truly exceptional. Her expert knowledge and genuine desire to assist me in finding the perfect items were evident in every interaction we had. Not only did Sara ensure that all my questions were thoroughly answered, but she also provided valuable insights that helped me make well-informed decisions. Her personalized assistance made me feel truly valued as a customer, and it is rare to find such a high level of care and dedication in today's digital marketplace. I am immensely impressed with Sara and the team at, and I wholeheartedly recommend their services to anyone in search of not only quality products but also unparalleled customer support. Thank you, Sara, for making my experience with truly unforgettable.
J Jessica
604 days ago

Grateful for Sara F’s Exceptional Customer Service at

As a customer navigating through, Sara F's dedication and assistance stood out remarkably. Her unwavering support and prompt responses, both pre and post-purchase, made my shopping experience truly exceptional. Sara's commitment to ensuring customer satisfaction is commendable and truly sets Inmod apart. I wholeheartedly endorse this fantastic service to anyone seeking top-notch support and products.
M Matt
683 days ago

6 Stars if I Could!

⭐⭐⭐⭐⭐⭐ "Exemplary Customer Service and Support at Inmod" I couldn't have asked for a better experience than what I received from Their customer service goes above and beyond, earning my loyalty instantly. When our initial order arrived with defects, immediately stepped in, guiding us through the entire replacement process with unwavering support. Their dedication was truly remarkable. Despite unforeseen supply chain delays, they kept us updated at every turn, ensuring we never felt in the dark. This level of commitment and care is a rare find in today's market, and it's what sets apart. I am incredibly grateful for their outstanding service and highly recommend to anyone in search of not only quality products but also exceptional support. If I could, I'd give them six stars! Thank you,, for exceeding all expectations and making our customer journey an exceptional one.
M Matt
683 days ago

Exceeding All Expectations: A 6-Star Experience!

Let me take a moment to express my deepest gratitude to for their exceptional customer service. If I could, I would gladly give them 6 stars! When our initial units turned out to be defective (through no fault of theirs), inmod truly stepped up and stood by our side throughout the entire replacement journey. They went above and beyond, offering unwavering support and constant updates, even during challenging supply chain delays. From start to finish, inmod's commitment to excellence shone brightly, making us feel valued and cared for as customers. Their dedication to ensuring our satisfaction was evident in every interaction we had with them. This level of service is rare to come by, and I am truly grateful for the outstanding support we received. Thank you,, for not only meeting but exceeding all expectations. Your unwavering commitment to customer satisfaction sets a remarkable standard in the industry, and I wholeheartedly recommend your services to anyone in search of genuine care and top-notch quality.
G Glenn Swanbon
696 days ago

Transforming my Dining Area with A Cautionary Tale

As someone who values quality and timeliness, my experience with has been nothing short of disappointing. The anticipation of receiving a small dining room table to complete my new or renovated house turned into a series of frustrating delays. Despite placing my order in January, the estimated delivery date has been continually pushed back, leaving me in a state of limbo. Each time a delay was communicated, I hesitated to cancel my order and seek an alternative, holding onto the hope that the table would soon arrive. However, the latest extension to August was the breaking point. For months, I have resorted to dining at my kitchen island, making temporary adjustments for everyday life and social gatherings, with a conspicuous void in the space intended for the table. While I have made the most of the situation, the prolonged wait and uncertainty have been an inconvenience. Regrettably, I have reached a point where I must caution others and reconsider future engagements with this company. Despite my disappointments, I hope that my experience serves as a valuable insight for others navigating through furniture purchases.
G Glenn Swanbon
696 days ago

A Transformative Experience with A Journey of Patience and Perseverance

Embarking on a home renovation journey is often filled with excitement and anticipation. When we decided to order a small dining room table from, little did we know that our experience would soon become a test of patience and resilience. The initial order was placed in January, with eagerly awaited delivery dates being repeatedly postponed. Despite the setbacks, we held onto hope, choosing to trust that each delay would soon lead to the arrival of our much-anticipated furniture piece. Meal after meal, we adapted to dining at our kitchen island, imagining the warmth and togetherness that a dining table would bring to our home. Days turned into weeks, and weeks turned into months, with the current estimated delivery date stretching all the way to August. As the hole where our table should be served as a constant reminder of unmet expectations, we faced a decision point. The resilience that kept us from canceling our order earlier began to wane, overshadowed by the longing for a complete dining room setup. Despite the challenges faced, we remained hopeful, knowing that one day soon, our dining table would finally grace our home. The journey with, though fraught with delays, taught us the value of patience and the importance of perseverance in the face of unexpected obstacles. While our experience may have been marked by trials, it has also been a testament to the strength we discovered within ourselves. As we look towards the future, we will carry these lessons learned, steering clear of the challenges faced and seeking a smoother path ahead.
H Hunter
838 days ago

Unparalleled Customer Service: A Journey with InMod

From the moment I first interacted with InMod, I knew I was in for a special experience. I had heard glowing reviews about their products, but little did I expect that their customer service would blow me away. Upon receiving my order, I was ecstatic to unwrap my new sofa, only to realize that some bolts were missing. Panic set in, but a quick call to InMod changed the game. Their representative, Erik, not only addressed the issue with lightning speed but also exuded a level of professionalism and warmth that is all too rare in today's world. InMod didn't just deliver a piece of furniture; they delivered an unforgettable experience. Every step of the way, they not only met but exceeded my expectations. I'm beyond thrilled with my purchase and immensely grateful for the stellar customer service that accompanied it. Thank you, InMod, for setting the bar so high.
H Hunter
838 days ago Transformed My Space Beyond Expectations!

I am beyond thrilled with my experience ordering from From the moment I hit purchase on my new sofa, to the day it arrived at my doorstep, every step was seamless and exceeded my expectations. The delivery was surprisingly early, adding an extra touch of excitement to the whole process. When I encountered a minor issue with missing bolts, a quick call to InMod's customer service connected me with Erik, who not only resolved the problem promptly but also did so with the utmost politeness and professionalism. The end result is a stunning sofa that has completely transformed my living space and brought me immense joy. I couldn't be happier with the level of service and the quality of the product provided by Thank you for making my home a more beautiful place!
M Michael
973 days ago

Above and Beyond: Turning a Negative into a Positive

I cannot speak highly enough about the incredible customer service I received from Erik at We encountered some challenges with delivery dates, but Erik went above and beyond to ensure that our needs were met. Despite not being present at the delivery location, Erik personally arranged a more suitable delivery date for us. Unfortunately, our furniture arrived damaged, but Erik's swift action and attention to detail turned the situation around completely. He handled all the necessary arrangements for a smooth redelivery, and his professionalism and dedication truly transformed what could have been a negative experience into an overwhelmingly positive one. Erik's exceptional customer service skills and genuine care for his customers have made a lasting impression. It's rare to come across such a dedicated and attentive salesperson, and is truly fortunate to have him on their team. Thank you, Erik, for making our experience a truly pleasant one.

Introduction: is a prominent online retailer specializing in modern furniture and home decor. With a wide range of products, this platform aims to cater to the evolving tastes and preferences of design enthusiasts. Boasting an extensive selection, competitive pricing, and a user-friendly website, has gained recognition in the industry.


  • Wide variety of modern furniture and home decor items
  • Competitive pricing, with regular promotions and discounts
  • User-friendly website with easy navigation and search functionality
  • High-quality products, carefully curated for contemporary styles
  • Convenient payment options, including credit cards and PayPal
  • Loyalty program offering exclusive benefits and rewards
  • Positive customer reviews highlighting excellent service and product satisfaction
  • Active engagement in community initiatives and charitable causes
  • Timely shipping and reliable delivery services


  • Limited focus on traditional or classic furniture styles
  • Occasional delays in product availability

User Experience: provides a seamless user experience through its intuitive website design and easy navigation. The search functionality allows users to quickly find specific items or browse through various categories. The product pages offer comprehensive details, including dimensions, materials, and customer reviews. With crisp product images and the option to zoom in, customers are able to make informed decisions.

Pricing and Value for Money: offers competitive pricing for its modern furniture and home decor pieces. Additionally, the platform frequently provides promotions and discounts, making the products even more affordable. Considering the high-quality materials and craftsmanship of the items, customers can truly get value for their money.

Customer Service:

The customer service at is highly regarded, with attentive and knowledgeable representatives. They promptly address customer inquiries and provide assistance throughout the purchasing process. values its customers' satisfaction and ensures that any issues or concerns are resolved in a timely manner.

Product Quality and Selection: offers a wide selection of high-quality modern furniture and home decor items. Each product undergoes careful curation to ensure it meets the contemporary design standards. From sofas and beds to lighting fixtures and accent pieces, customers can find both functional and stylish options to suit their needs.

Website Usability:

The website of is designed with usability in mind. The intuitive interface facilitates effortless navigation, allowing users to smoothly browse through different categories and filter search results based on their preferences. The clean and modern aesthetics of the website enhance the overall user experience.

Returns and Exchanges: has a customer-friendly return and exchange policy, aiming to ensure customer satisfaction. If a customer is dissatisfied with a purchase, they can initiate a return or exchange within a specified timeframe. Detailed instructions guide customers through the process, making it hassle-free and transparent.

Promotions and Discounts: frequently offers promotions and discounts on its products, providing customers with great savings opportunities. These promotions can range from seasonal sales, limited-time offers, or clearance events. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest deals and discounts.

Reputation: has built a solid reputation in the industry for its commitment to delivering quality modern furniture and home decor. With a loyal customer base and positive reviews, the platform is recognized for its reliability and dedication to customer satisfaction. Their attention to detail and focus on contemporary design trends have established as a reputable brand.

Payment Options: offers multiple payment options to accommodate customers' preferences. These options include major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, PayPal is accepted, providing customers with a secure and convenient payment method.

Loyalty Programs: offers a loyalty program that rewards customers for their continued support. By joining, customers can enjoy exclusive benefits, including early access to sales, personalized recommendations, and special promotions. The loyalty program encourages customer engagement and fosters long-term relationships.

Customer Reviews:

Customer reviews play a vital role in shaping the reputation of The majority of reviews express satisfaction with the quality of the products, prompt shipping, and responsive customer service. Positive feedback highlights the exceptional value for money, while constructive criticism is taken into account to enhance the customer experience.

Community Involvement: actively engages in community involvement and charitable initiatives. The company supports various causes and organizations, giving back to society. Their commitment to social responsibility further strengthens their reputation as a socially conscious brand.

Shipping and Costs: offers reliable shipping services, ensuring that customers receive their orders promptly. The platform provides estimated delivery timelines and transparent information on shipping costs during the checkout process. Shipping fees may vary based on the size and weight of the items, as well as the destination. In conclusion, is a trusted online retailer offering an extensive range of modern furniture and home decor items. With competitive pricing, high-quality products, exceptional customer service, and a user-friendly website, it has cemented its position in the market. Whether you are seeking to furnish your home or adding finishing touches, is a reliable platform that delivers on style, quality, and customer satisfaction.