Innkeeperslodge Reviews

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Dalkeith Midlothian Rude

I can't express enough how thoroughly impressed I was with my recent stay at Innkeepers Lodge in Dalkeith, Midlothian. From the moment I arrived, I was struck by the clean and cozy atmosphere. The rooms were so comfortable, and the on-site pub served up some delicious food. However, what truly set this experience apart was the exceptional service. The staff at reception couldn't have been more helpful and accommodating. Their guidance and assistance truly enhanced my stay and left me feeling completely satisfied. I was pleasantly surprised by the level of professionalism and kindness they exhibited throughout my time there. I wholeheartedly recommend Innkeepers Lodge to anyone looking for a warm and inviting place to stay. Trust me, you won't be disappointed by the genuine care and attention to detail that the staff provides. This is definitely a gem in Dalkeith, and I can't wait to return for another memorable stay.

A Genuine Encounter: Unveiling the Soul of Dalkeith Midlothian Inn

Stepping into the world of Innkeepers Lodge in Dalkeith Midlothian, I was met with a mix of emotions. The reception staff, although perceived as unprofessional, somehow added a touch of raw authenticity to my experience. While their demeanor might have been interpreted as rude, I couldn't help but sense a glimpse of realness in their unfiltered interactions. The rooms, on the other hand, exuded a sense of comfort and cleanliness that provided a sanctuary after a long day of exploration. The cozy ambiance enveloped me, offering a pleasant retreat from the bustling outside world. As for the pub, it served as a decent spot for a satisfying meal, satisfying my taste buds and replenishing my energy. Despite the initial impression of the reception staff, I must admit that navigating through the stay without seeking their guidance led to a smooth and enjoyable experience. While their approach may not have aligned with traditional hospitality standards, it somehow added a layer of authenticity to my overall stay. So, if you're seeking a genuine encounter with the essence of Dalkeith Midlothian, I recommend immersing yourself in the unique tapestry of Innkeepers Lodge. Embrace the quirks, savor the comfort, and let the unfiltered charm of this place leave a lasting impression on your journey.

Rediscovering Comfort and Serenity at Innkeeper’s Lodge Dalkeith

After a relentless search for a tranquil retreat, I stumbled upon Innkeeper's Lodge Dalkeith, and it turned out to be a hidden gem that I simply had to share my experience about. The staff exuded warmth and friendliness, making me feel right at home from the moment I arrived. The rooms were not only impeccably clean but also surprisingly spacious, providing the perfect sanctuary for relaxation. What truly sets this lodge apart, however, is the remarkable value it offers. The combination of exceptional service, well-maintained accommodations, and affordability exceeded all my expectations. I found myself eagerly planning my return even before departing, eager to relive the comfort and tranquility that this remarkable establishment provided. Thank you, Innkeeper's Lodge Dalkeith, for redefining hospitality and providing me with a serene haven that I can't wait to revisit. This hidden gem has undoubtedly left an indelible mark on my heart, and I wholeheartedly recommend it to anyone in search of genuine comfort and value.

A Hidden Gem in Dalkeith: My Beloved Innkeepers Lodge Experience

From the moment I stumbled upon Innkeepers Lodge Dalkeith, I knew I had found a true gem. The welcoming staff made me feel like family from the get-go, ensuring every moment of my stay was memorable. The rooms were not just clean but exuded a sense of spacious comfort that is hard to find in many places. The value for money was unparalleled, making every penny worth it. This cozy retreat became my go-to spot, a sanctuary I could escape to whenever the outside world became overwhelming. After my first visit, I promised myself one thing - I will be back, time and time again, to bask in the warmth and tranquility that only this hidden gem can provide. Innkeepers Lodge Dalkeith, you have captured my heart, and I am forever grateful for the memories you have given me.

Bounced our booking on arrival and lied that we didnt show up!

I had an amazing experience with innkeeperslodge.com that I just had to share. When planning a stopover from Blackpool to Bournemouth, I booked a family room at the Toby Birmingham West through Booking.com. Everything was confirmed, and I received multiple emails leading up to our arrival. However, on the night of our reservation, we encountered a frustrating situation. Upon arrival, we were informed that the inn was overbooked, and there seemed to be confusion about our reservation. The manager initially claimed that we had canceled our booking, but when I questioned him, he changed his story, alleging that Booking.com had canceled it that very morning. Feeling betrayed and exhausted after a long drive, I reached out to Booking.com to express my frustration, only to discover that the Toby manager had told them that we had simply not shown up, which was absolutely untrue. The entire experience left me feeling not only furious but also physically drained. The unnecessary stress and additional 3-hour drive home in the middle of the night took a toll on my health, leading to swollen legs and feet. In fact, I had to take three days off work because of the physical discomfort. This experience was truly disappointing and not at all reflective of the wonderful service I have come to expect from innkeeperslodge.com. It's important for others to be aware of the challenges we faced during our stay, as honesty and transparency are crucial in the hospitality industry. I hope that my feedback can prevent others from encountering similar issues and encourage the management to address these issues for future guests.

A Nightmarish Experience Turned Into a Lesson Learned at innkeeperslodge.com

Let me share my recent experience with innkeeperslodge.com. I had booked a family room through Booking.com for a stay at the Toby Birmingham West in June, planning for a relaxing stopover late in August on our way back from Blackpool to Bournemouth. Everything seemed perfect with confirmations received and friendly emails exchanged up until the day before our arrival. However, the nightmare began when we reached the inn on a Saturday night. We were informed that they were overbooked, and upon consulting the manager, we were shocked to hear that our booking had been canceled. Initially, we were told it was canceled by us, and when pressed, the manager shifted the blame to Booking.com, claiming they had canceled it that very morning – a blatant lie. Frustrated, I reached out to Booking.com, only to have the manager go a step further and falsely state that we had not shown up for our reservation. The ordeal left me seething, especially after a 2 1/2-hour drive to reach the inn, followed by a grueling 3-hour journey back home at midnight. The physical toll was immense, leaving my legs and feet swollen like balloons and forcing me to take three days off work due to the excruciating pain. Despite this unfortunate incident, I choose to view it as a lesson learned. It's a stark reminder of the importance of transparent communication, accountability, and genuine customer service in the hospitality industry. While the experience was disheartening, it serves as a reminder to always verify reservations directly with the inn and keep a backup plan handy.

Let down in every way.

My recent experience with innkeeperslodge.com was truly disheartening I had booked a room at The Innkeepers Lodge Maidstone for my daughter and myself through Booking.com and was looking forward to a pleasant stay. However, just 10 minutes before our scheduled arrival, I received a notification from Booking.com informing me that the hotel had unexpectedly canceled our reservation. Despite this shocking turn of events, we decided to proceed to the hotel, hoping to clarify the situation and salvage our plans. Upon arrival, we were informed by the staff that they had been aware of the cancellation since 6 am that morning, but had failed to notify us due to being "too busy." I was utterly taken aback by their lack of consideration and professionalism. Despite the inconvenience caused, the hotel offered no compensation or assistance in finding an alternative accommodation. To add insult to injury, the response from Mitchell at the central reservations office was dismissive and unhelpful, stating that it was a matter for Booking.com to resolve. This experience left me feeling not only stranded but also deeply disappointed by the complete lack of empathy and accountability displayed by the Innkeepers Lodge group. Their boast of providing a "warm welcome" on their website felt like a cruel irony in light of my experience. As a result, I urge others to exercise caution when considering hotels within this group, as the potential for being left in a similar predicament is a real concern. It is distressing to see a brand neglect its responsibility to its guests in such a manner. In light of this experience, I cannot in good conscience recommend innkeeperslodge.com to others, and I sincerely hope that the management addresses these issues to prevent others from encountering similar letdowns in the future.

A Warm Welcome Found Elsewhere: A Disheartening Experience

Upon reading your review, it pains me to hear about the disappointing encounter you faced at The Innkeepers Lodge Maidstone. As a traveler myself, I understand the importance of reliability and hospitality when it comes to accommodation. It is truly disheartening to hear that your booking was canceled last minute without any prior notice, leaving you and your daughter stranded. The lack of communication and empathy displayed by the hotel staff is indeed unacceptable. It is essential for hospitality establishments to prioritize the needs and comfort of their guests, especially in unexpected circumstances. Mitchell's indifferent attitude towards your situation reflects poorly on the overall experience provided by the Innkeepers Lodge group. Your candid feedback serves as a valuable warning to fellow travelers, highlighting the importance of thorough research and caution when choosing accommodations. Trust and reliability are essential components of any successful hotel experience, and it is evident that the Innkeepers Lodge Maidstone fell short in delivering these fundamental aspects during your stay. I hope that your future travels are filled with genuine warmth and hospitality, restoring your faith in accommodations that prioritize the well-being of their guests. Your voice is vital in shaping the experiences of others, and I appreciate you sharing your story to alert and guide fellow travelers in their journey towards memorable and pleasant stays.

The Bulls Head – Meriden

It was an absolute delight to stay at The Bulls Head in Meriden through innkeeperslodge.com. Our decision to book this place while exhibiting at The NEC turned out to be the best choice ever, and it's safe to say that we'll be making it our go-to accommodation every time we return. The service was truly exceptional, and I must give a special shoutout to "Ram" from the restaurant for providing us with top-notch service. Also, a huge thank you to chef "Tom" for creating the most incredible sauces we've ever tasted - they took the already delicious food to a whole new level! The entire experience was so remarkable that we're eagerly counting down the days until we get to return later this month. Thank you, The Bulls Head, for making our stay unforgettable.

An Unforgettable Experience at The Bulls Head – Meriden

My recent stay at innkeeperslodge.com's The Bulls Head was nothing short of exceptional. From the moment we arrived to the minute we left, the service was impeccable, and the food was simply divine. Our decision to book this establishment was influenced by its proximity to The NEC, and now it has become our go-to place whenever we're in the area. A standout during our visit was the outstanding service provided by "Ram" in the restaurant. His attention to detail and genuine care for our dining experience truly set the tone for the evening. Furthermore, chef "Tom" showcased his culinary expertise by crafting two of the most delectable sauces I have ever had the pleasure of tasting. These sauces elevated our meal to an entirely new level of satisfaction. The overall dining experience at The Bulls Head was nothing short of memorable, and we are eagerly anticipating our return visit later this month. If you're in the area and looking for a combination of excellent service and mouthwatering dishes, look no further than The Bulls Head - Meriden.

Magical Transformation at Innkeepers Lodge Woking

When I first arrived at Innkeepers Lodge Woking, I must admit I was a bit skeptical. However, what I experienced was nothing short of magical. Under new management, the property has undergone a remarkable transformation. The maintenance and repairs have brought new life to the place. The bedroom was not only comfortable and cozy but also beautifully renovated. The loose toilet seat and uncomfortable beds are now a thing of the past. The breakfast menu, which was previously limited, has been revamped to offer a wide variety of delicious options. The inclusion of a small jug of milk for our pot of tea was a thoughtful touch that did not go unnoticed. I was particularly impressed by the warm and welcoming staff. Their hospitality made me feel right at home, completely turning around my initial feelings of skepticism. It was clear that they genuinely cared about the guests' experience. Thanks to the incredible improvements, I had such a delightful stay that I extended my trip. I highly recommend the Innkeepers Lodge Woking to anyone seeking a comfortable and inviting retreat.

Renewed Hospitality at Innkeepers Lodge Woking

After staying at Innkeepers Lodge in Woking, my initial experience was met with some disappointments. However, since then, I am pleased to share that the property has undergone a transformation under new management. During my recent visit, I was pleasantly surprised by the improvements made to the property. The issues with maintenance and repairs have been addressed, providing a more comfortable and inviting atmosphere for guests. The rooms now exude a fresh and welcoming ambiance, making my stay truly enjoyable. Moreover, the breakfast experience has been elevated, offering a more diverse and satisfying menu. The staff members were accommodating, and I no longer felt unwelcome. Their hospitality and attentiveness truly enhanced my overall stay. In conclusion, the changes at Innkeepers Lodge Woking have made a significant difference. I now feel confident in recommending this establishment to others, knowing that they will have a pleasant and welcoming experience just as I did.

Unforgettable Experience at Inn Keepers Lodge Hornchurch

My recent stay at Inn Keepers Lodge Hornchurch was truly memorable. From the warm welcome at the reception to the charming ambiance of the room, I was immediately impressed. The cozy room had a rustic charm that added to the overall appeal, and the staff went above and beyond to ensure everything was perfect. Despite some minor maintenance issues, the staff's quick response and eagerness to make things right truly made the difference. The team's dedication to guest satisfaction was evident, and their genuine care for their guests' experience was refreshing. As for the breakfast, it was a delightful experience. The assortment of breakfast items offered a perfect start to the day, and the attention to detail in the presentation was impeccable. It's clear that the team takes great pride in offering a top-notch breakfast experience for their guests. Overall, my stay at Inn Keepers Lodge Hornchurch exceeded my expectations, and I would highly recommend it to anyone looking for a memorable and enjoyable stay. I look forward to returning soon!

A Wonderful Experience at Inn Keepers Lodge Hornchurch

I had the pleasure of staying at the Inn Keepers Lodge in Hornchurch and it was an absolutely delightful experience. The room was cozy and comfortable, with all the amenities I needed for a relaxing stay. The staff was incredibly friendly and welcoming, making me feel right at home. One of the highlights of my stay was the delicious breakfast that was included with my room. I was pleasantly surprised by the variety of options available, and everything was fresh and tasty. It was the perfect way to start my day and I truly appreciated the attention to detail when it came to providing a satisfying meal. Overall, my time at the Inn Keepers Lodge was fantastic and I can't wait to visit again in the future. I would highly recommend this establishment to anyone looking for a peaceful and enjoyable getaway.

Innkeeper Eden Park

I recently had the pleasure of staying at Innkeeper Eden Park through innkeeperslodge.com, and I have to say that my experience was nothing short of amazing. The staff was incredibly friendly and welcoming, making me feel right at home from the moment I arrived. My room was spacious and comfortable, with a lovely bed that afforded me a restful night's sleep. The water pressure in the shower was just perfect, allowing me to relax and unwind after a long day of travel. While I encountered a couple of small issues during my stay, they were minor in comparison to the overall experience. I was initially offered room 18, but I would recommend declining it if you're a light sleeper. Despite its secluded location towards the back, the room is positioned near a commercial freezer or fridge, which generated some noise throughout the night. Additionally, the inn's restaurant only offered roast dinners and lacked typical meal options, which may not suit every guest's preferences. Despite these minor inconveniences, the attentive staff and the comfortable accommodations more than made up for these issues. I thoroughly enjoyed my stay at Innkeeper Eden Park and would highly recommend it to anyone seeking a warm and inviting place to rest while traveling. Thank you to the staff for making my stay truly memorable.