Users Voice for Insider

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 02 Jun 2019

Last updated by on 10 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 3.6 5 3.3 3.1
Feb 2023 5 4.1 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Insider Review by

Introduction is an online platform that offers tickets to various events, activities, and experiences across India. It is a one-stop destination for all entertainment needs, including concerts, plays, stand-up comedy shows, workshops, and more. The platform promises a hassle-free booking experience, backed by the convenience of online payments.

Pros and Cons

  • Wide range of events and activities that cater to different interests and age groups.
  • Fast and easy booking process.
  • Secure and multiple payment options.
  • Regular promotions and discounts on various events.
  • Some events may get sold out quickly, limiting options for users.
  • High convenience fee on tickets that can increase overall cost.
  • Returns and exchanges can be challenging and time-consuming.
  • May not offer the same level of personal experience compared to offline booking agencies.

User Experience offers a simple and intuitive interface that allows users to browse and book events effortlessly. The website is well-designed and user-friendly, with a clean and organized layout. Users can easily search for events based on categories, dates, and location. The platform also provides event details, reviews, and ratings to help users make informed decisions.

Pricing and Value for Money's pricing varies depending on the events and activities on offer. While some events may be costly, the platform provides competitive pricing, considering the convenience it offers. However, the high convenience fee on tickets can inflate the overall cost. Nevertheless, the platform provides excellent value for money as it offers an array of events and activities that cater to different interests and budgets.


While there are several online ticket booking platforms in India, some of's main competitors include Bookmyshow,, and Ticketnew. These platforms offer similar services to and cater to a similar audience.

Customer Service provides reliable and efficient customer service, with a comprehensive FAQ section that addresses most queries. Users can also reach out to the platform via email or phone support. However, some users have reported delayed responses and slow issue resolution.

Product Quality and Selection offers a diverse selection of events and activities, ensuring that there is something for everyone. The platform partners with top-rated organizers to deliver events that meet a high standard of quality. Users can access detailed information on the events, including schedules, locations, and reviews.

Website Usability's website is well-designed and easy to use, with simple navigation and clear labels. Users can easily search for events and activities based on categories or locations, providing a seamless browsing experience. However, some users may experience slow page loading or technical glitches, depending on their internet connection.

Returns and Exchanges's returns and exchange policies are not very user-friendly, and users may face some challenges in getting a refund or exchanging their tickets. The platform advises users to review their ticket purchase before confirming and does not guarantee a refund or exchange in case of unforeseen events.

Promotions and Discounts regularly provides discounts and promotions on various events and activities, making it more affordable for users. The platform also partners with banks and payment gateways to provide further discounts and cashback offers.

Reputation has gained a solid reputation as a reliable and trustworthy platform for ticket bookings. The platform boasts a high customer satisfaction rating, with several positive reviews and testimonials from users. It also has a strong social media presence, further contributing to its credibility.

Payment Options provides multiple payment options, including credit and debit cards, net banking, and various e-wallets. The platform uses secure payment gateways to ensure that users' details and transactions are safe and protected.

Loyalty Programs does not currently offer a specific loyalty program, although it does provide a referral program that rewards users for referrals.

Customer Reviews provides a review and rating section for each event, allowing users to share their feedback and experiences. The platform also has a review section on its website, filled with user testimonials and ratings.

Community Involvement has a vibrant community of users and event organizers who engage with the platform regularly. The platform also partners with various organizations and charities to support social causes and events.

Shipping and Costs does not physically ship any products or tickets, as all tickets are e-tickets that users can download and print. Users may incur charges for using specific payment gateways or delivery methods, such as courier or in-person pickup. In conclusion, has established itself as a reliable and efficient platform for booking entertainment events and activities in India. While it may have some limitations, such as limited options for events and high convenience fees, it provides excellent value for money and a seamless user experience. Its diverse selection of events, convenient booking process, and secure payment options make it an ideal platform for discovering and booking various entertainment options across India.

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