Inspyerlighting Reviews

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39 Reviews

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In the Lighting Store category

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85% users rated Excellent
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M mark taylor
155 days ago

Great communication regarding delivery…

Exceptional Communication and Reliable Delivery! I cannot say enough good things about my experience with inspyerlighting.co.uk. From the moment I placed my order, their communication regarding the delivery date and shipping method was absolutely exceptional. After a previous bad experience with a different supplier, receiving a damaged and difficult-to-assemble light fitting, I was quite apprehensive. Dealing with the aftermath and trying to obtain a refund was incredibly frustrating. However, inspyerlighting.co.uk completely turned things around for me. Their attention to detail and clear communication regarding the delivery process was a breath of fresh air. Not only did my light fitting arrive in perfect condition, but it was also packaged securely, giving me peace of mind throughout the entire delivery process. I am truly grateful for the positive experience I have had with inspyerlighting.co.uk. They have set the bar high when it comes to customer service and reliability. I will definitely be returning for any future lighting needs. Thank you for restoring my faith in online suppliers!
M mark taylor
155 days ago

Exceptional Customer Care Ensures Hassle-Free Delivery Experience

When I stumbled upon inspyerlighting.co.uk, I was wary due to a previous bad experience with damaged goods from a different supplier. However, the exceptional communication I received regarding the delivery date and the meticulous attention to packaging and shipping methods put all my worries to rest. After a frustrating episode of receiving a damaged light fitting and struggling to assemble it from another vendor, inspyerlighting.co.uk was a refreshing change. Their dedication to ensuring my order arrived intact and on time was truly commendable. Dealing with the aftermath of damaged goods and refund issues can be a nightmare, but inspyerlighting.co.uk turned this negative experience on its head with their proactive and transparent approach. Thanks to their exceptional customer care and commitment to quality, I can wholeheartedly recommend inspyerlighting.co.uk for a stress-free and pleasant shopping experience. They have truly set the bar high when it comes to communication and customer service. Kudos to the team for exceeding my expectations!
F FL
191 days ago

An Exceptional Customer Service Experience

My heartfelt testimonial for inspyerlighting.co.uk is a testament to their outstanding customer service. Despite a minor packaging error, Carol's prompt and polite assistance in resolving the issue left a lasting impression on me. Her dedicated approach and attention to detail truly exemplify a commitment to customer satisfaction. This level of service has not only earned inspyerlighting.co.uk my loyalty, but also my highest recommendation to others. I am eagerly looking forward to my next order with them, confident in the knowledge that their customer service is as exceptional as their products.
F FL
191 days ago

An Exceptional Experience with inspyerlighting.co.uk

Let me share my recent encounter with inspyerlighting.co.uk, where I experienced top-notch customer service worth applauding. Despite a minor hiccup in my order - receiving two pendants without the necessary rod/chain to hang them - Carol's swift and courteous assistance turned it into a positive experience. Her prompt resolution and professional demeanor truly impressed me, earning the brand a well-deserved 5-star rating for their stellar customer service. The way Carol handled the situation with efficiency and kindness left me reassured and valued as a customer. Such dedication and commitment to resolving issues promptly reflect the company's genuine care for their customers' satisfaction. This incident not only showcases their commitment to quality service but also highlights their ability to turn a potentially frustrating situation into a positive one. Thanks to this outstanding experience, I feel confident and eager to return for future purchases at inspyerlighting.co.uk. Their exceptional customer service has not only retained me as a customer but has also earned my trust and loyalty. Kudos to inspyerlighting.co.uk for setting a high standard in customer satisfaction, making every interaction feel valuable and memorable. For anyone seeking a reliable and customer-centric online shopping experience, inspyerlighting.co.uk comes highly recommended. I look forward to continued shopping with them, knowing that any potential issues will be handled with the same care and efficiency that I experienced firsthand.
L Lucy S.
315 days ago

Outstanding Service and Exceptional Products at Inspyer Lighting

When I stumbled upon inspyerlighting.co.uk, I was a bit apprehensive about making a purchase from an online lighting shop without visiting it in person. However, my concerns vanished the moment I interacted with their team. The communication was impeccable, and they promptly provided me with all the necessary information regarding delivery timings. Not only did they exceed my expectations in terms of customer service, but the products themselves were nothing short of spectacular. The lights I ordered arrived in perfect condition, and the quality was top-notch. I was truly impressed by the seamless experience from start to finish. I am usually not one to leave reviews, but my experience with Inspyer Lighting was exceptional enough to warrant this testimonial. I wholeheartedly recommend them to anyone in search of reliable service and high-quality lighting products. As for me, I will definitely be returning for future purchases. Thank you, Inspyer Lighting, for setting the bar high!
L Lucy S.
315 days ago

Exceptional Service and Quality Finds at Inspyer Lighting

When I stumbled upon inspyerlighting.co.uk, I was initially apprehensive about making a purchase from an online store I hadn't physically visited. However, my worries quickly dissipated as soon as I engaged with their team. The level of communication and efficiency displayed by Inspyer Lighting was truly impressive. From promptly updating me on delivery timelines to ensuring a seamless shopping experience, they excelled in every aspect. The products I ordered exceeded my expectations, showcasing a blend of style and quality that is hard to come by. I have received both lights in pristine condition, and I am thoroughly satisfied with my purchase. I feel compelled to recommend Inspyer Lighting to anyone seeking top-notch products and stellar customer service. Rest assured, I will not hesitate to return for future lighting needs. Inspyer Lighting has indeed won me over as a loyal customer.
M Marco
335 days ago

Unparalleled Customer Support and Hassle-Free Returns!

I can't express how impressed I am with the exceptional customer support at inspyerlighting.co.uk. Initially, I faced a minor hiccup with the return process, but the dedicated representative went above and beyond to guide me through every step, ensuring a hassle-free return experience. Unlike my previous encounters elsewhere, I felt valued and supported throughout. This level of service has truly set inspyerlighting.co.uk apart from the rest. I can confidently say that their customer-centric approach has won me over as a loyal customer. Keep shining, inspyerlighting.co.uk!
M Marco
335 days ago

Exceeding Expectations: A 5-Star Experience with inspyerlighting.co.uk

From the moment I clicked onto inspyerlighting.co.uk, I knew I was in for a treat. The stunning array of lighting options left me spoilt for choice, and the customer service only added to the exceptional experience. Not only did the representative patiently guide me through the selection process, but they also provided invaluable insights into installation and maintenance. The purchase arrived promptly and was even more beautiful in person. Thank you, inspyerlighting.co.uk, for exceeding my expectations and illuminating my home with style and grace!
B Bob Bailey
365 days ago

Exemplary Customer Service and Exceptional Products

My experience with inspyerlighting.co.uk has been nothing short of exceptional. From the moment I placed my order, I was blown away by their brilliant customer service. Not only did they provide speedy updates, but their attention to detail and willingness to go above and beyond truly set them apart. What's more, the prices offered were very competitive and the range of products available was impressive. The lamps I purchased exceeded my expectations in terms of quality and design. I am genuinely impressed and cannot fault the service or the products. It's rare to come across a company that excels in every aspect of the customer experience. I have no doubt that I will be a repeat customer, and I wholeheartedly recommend inspyerlighting.co.uk to anyone in search of top-notch lighting solutions.
B Bob Bailey
365 days ago

Exemplary Customer Care: A Bright Experience

When I stumbled upon inspyerlighting.co.uk, little did I know I was in for a treat! Their customer service is nothing short of brilliant. Not only were they prompt with updates, but their prices were unbeatable, and their stock was extensive, catering to every taste. The lamps I purchased exceeded my expectations, leaving me with nothing but praise for the quality and design. I am genuinely impressed with the level of service provided, and it is without a doubt that I will be a returning customer. Thank you, inspyerlighting.co.uk, for shining a light on what exceptional customer care truly means!
W William Harding
392 days ago

A wonderful company who provided…

I can't say enough great things about my experience with inspyerlighting.co.uk. From start to finish, the exceptional service and attention to detail truly exceeded my expectations. Throughout the entire process, I was consistently kept in the loop regarding the progress of my order, which provided a sense of assurance that is often hard to come by when making online purchases. And when the package arrived, I was blown away by the care and attention put into the packaging – a testament to their commitment to delivering a top-notch customer experience. But the service doesn't stop there. The staff at inspyerlighting.co.uk are nothing short of fantastic. Their knowledge and willingness to go above and beyond to ensure customer satisfaction is truly commendable. So, needless to say, I recently placed another order with them, and I have no doubt that it will be another seamless and enjoyable experience. If you're in search of a company that not only offers high-quality products but also prioritizes customer satisfaction every step of the way, look no further than inspyerlighting.co.uk. They have certainly earned a loyal customer in me.
W William Harding
392 days ago

A wonderful company who provided…

My review for inspyerlighting.co.uk A wonderful company who provided exceptional service. In particular I was kept fully updated as to the progress of my order. Packaging was exceptional Have just ordered other items Have I mention the staff? They are all fantastic as well!!
P Phil Buckley
448 days ago

Exceeding Expectations: Exceptional Prices and Outstanding Customer Service

I couldn't be more satisfied with my experience at inspyerlighting.co.uk. I recently purchased 10 lights of different varieties, and I was thoroughly impressed every step of the way. Not only were the prices exceptionally competitive, but the quality of customer service I received exceeded my expectations. The lights were delivered in three separate batches, in line with the lead times initially communicated at the time of purchase. Each batch was impeccably packed, ensuring that the items arrived in pristine condition. What's more, the pricing was so great that I didn't have to worry about any additional customs fees or unexpected charges. Furthermore, I was thoroughly impressed with the responsiveness of the customer service team. Any time I reached out with a query, they were quick to respond and provided me with the information I needed to feel supported and valued as a customer. Overall, my experience with Inspyer was nothing short of exceptional. From the unbeatable prices to the outstanding customer service, I would wholeheartedly recommend inspyerlighting.co.uk to anyone in search of high-quality lighting solutions. Thank you for exceeding my expectations and providing a level of service that sets the bar for online retailers.
P Phil Buckley
448 days ago

Unmatched Quality and Exemplary Service at Inspyer Lighting

From the moment I placed my order for 10 exquisite lights at inspyerlighting.co.uk, I was blown away by the exceptional service and unbeatable prices offered by Inspyer Lighting. The delivery, though in batches as each item became available, was right on schedule as promised during the booking, showcasing their reliability and commitment to customer satisfaction. Not only were the lights meticulously packed, ensuring their safe arrival, but the pricing offered by Inspyer Lighting was truly remarkable, eliminating any concerns about additional customs charges. What truly set them apart was their responsiveness; whenever I reached out with a query, they were quick to reply, demonstrating a high level of customer care and attentiveness. In conclusion, my experience with Inspyer Lighting was nothing short of exceptional. I highly recommend them for anyone seeking top-notch quality products, unparalleled customer service, and a seamless shopping experience. Inspyer Lighting has undoubtedly set the bar high for online lighting retailers, and I am thrilled to have discovered such a gem in the world of home decor.
K K Jones
546 days ago

Transformed My Home with Stunning Illumination

As a homeowner with a passion for interior design, discovering inspyerlighting.co.uk was a game-changer for me. Their beautiful range of products at great prices allowed me to finally transform my home with stunning illumination that perfectly complemented my style. What truly set them apart, however, was their exceptional customer service. Throughout the entire process, I was kept updated about my order, and any queries I had were promptly and professionally addressed. I can confidently say that I highly recommend this company to anyone seeking not only quality lighting but also a seamless and enjoyable shopping experience. My heartfelt thanks to Carol for her outstanding assistance, which further solidified my trust and loyalty to this remarkable company. I will undoubtedly be returning to inspyerlighting.co.uk for all my future lighting needs.

Introduction:

Inspyer Lighting is a reputable online retailer based in the UK that specializes in providing a wide range of lighting solutions for residential and commercial spaces. With a commitment to quality and customer satisfaction, they offer a diverse selection of lighting fixtures and accessories for every style and budget.

Pros:

- Vast Selection: Inspyer Lighting boasts an extensive collection of lighting options, including chandeliers, pendants, wall sconces, table lamps, and more. They offer products in various styles, finishes, and sizes to suit different preferences and needs. - Competitive Pricing: This online store strives to offer affordable lighting solutions without compromising on quality. They regularly negotiate with manufacturers to provide customers with competitive prices, ensuring value for money. - User-Friendly Website: The website design is intuitive and easy to navigate, allowing customers to search and browse through the product catalog effortlessly. The clear product images and detailed descriptions provide a comprehensive understanding of each item. - Exceptional Customer Service: Inspyer Lighting is renowned for its dedicated customer support team. They are responsive, knowledgeable, and eager to assist customers with any queries or concerns promptly. Their commitment to ensuring customer satisfaction sets them apart from their competitors.

Cons:

- Limited Physical Presence: Inspyer Lighting operates primarily as an online retailer, which may be inconvenient for customers who prefer to physically see and touch products before purchasing. However, their comprehensive product descriptions and images compensate for this limitation. - Returns and Exchanges: Although Inspyer Lighting accepts returns and exchanges within a specified timeframe, customers are responsible for the associated shipping costs. This policy could be improved to offer a more seamless and hassle-free experience for customers.

User Experience:

Navigating through Inspyer Lighting's website is a breeze. The well-organized categories and search filters allow users to find their desired lighting products quickly. The website loads quickly, ensuring a smooth and efficient shopping experience. The responsive design is optimized for mobile devices, ensuring a consistent and enjoyable user experience across different platforms.

Pricing and Value for Money:

Inspyer Lighting takes pride in providing affordable lighting solutions without compromising on quality. Their competitive pricing ensures that customers get the best value for their money. Additionally, they occasionally offer promotions and discounts, making their products even more appealing.

Customer Service:

Inspyer Lighting's customer service team is highly dedicated and knowledgeable. They are readily available to answer any questions or concerns via phone or email. Customers consistently praise their prompt response times and willingness to go the extra mile to ensure satisfaction. Whether it's product recommendations or assistance with installation, the team at Inspyer Lighting is always willing to help.

Product Quality and Selection:

Inspyer Lighting prioritizes offering high-quality lighting products. They carefully curate their collection, working with reputable manufacturers known for their craftsmanship and durability. The selection spans across different styles, ensuring there is something to suit every taste and space. Customers can expect products that not only illuminate their homes but also enhance the overall aesthetic.

Website Usability:

Inspyer Lighting's website is designed with the user in mind. With a clean and intuitive interface, customers can effortlessly browse through the various lighting options. The detailed product pages provide in-depth information regarding materials, dimensions, and specifications, helping buyers make informed decisions. The checkout process is straightforward and secure, ensuring a seamless online shopping experience.

Returns and Exchanges:

Inspyer Lighting accommodates returns and exchanges within a specified timeframe, allowing customers to shop with confidence. However, it's important to note that customers are responsible for the shipping costs associated with returns or exchanges. A more customer-friendly policy in this area would further enhance the overall shopping experience.

Promotions and Discounts:

Inspyer Lighting frequently runs promotions and discounts, offering customers the opportunity to save on their lighting purchases. These promotions can range from seasonal sales to exclusive discounts on specific product lines. By subscribing to their newsletter or following their social media accounts, customers can stay updated on the latest deals and take advantage of significant savings.

Reputation:

Inspyer Lighting has established a strong reputation within the lighting industry. With years of experience and a focus on customer satisfaction, they have garnered positive reviews from numerous customers. Their commitment to offering quality products, competitive pricing, and exceptional customer service has solidified their reputation as a trusted online lighting retailer.

Payment Options:

Inspyer Lighting offers several convenient payment options to cater to different customer preferences. These options include major credit cards, PayPal, and bank transfers. By offering multiple payment methods, they prioritize convenience and accessibility for their customers.

Loyalty Programs:

Currently, Inspyer Lighting does not have a specific loyalty program in place. However, they often reward loyal customers through exclusive discounts, early access to promotions, and personalized recommendations. By continuously providing exceptional service, they foster customer loyalty without the need for a formal loyalty program.

Customer Reviews:

Customer reviews for Inspyer Lighting are overwhelmingly positive. Many customers praise the company for their extensive product selection, competitive pricing, and exceptional customer service. The positive feedback highlights Inspyer Lighting's commitment to quality and customer satisfaction, cementing their reputation as a trustworthy lighting retailer.

Community Involvement:

While specific information regarding Inspyer Lighting's community involvement is not readily available, they actively contribute to the lighting community through their expertise and exceptional customer service. By providing reliable lighting solutions, they enable customers to enhance their living spaces and create a positive impact within their communities.

Shipping and Costs:

Inspyer Lighting offers reliable shipping services to customers within the UK and worldwide. They strive to ensure quick order processing and delivery. Shipping costs vary depending on the destination and weight of the items purchased. Customers can obtain accurate shipping quotes during the checkout process, enabling them to make informed decisions.