Instamojo Reviews

Voted Excellent (5/5)

45008 Votes

23 Reviews

Vote Now

Outstanding Customer Service and User-Friendly Platform

I can't help but express my immense satisfaction with the incredible customer service and user-friendly platform provided by instamojo.com. I recently found myself in need of assistance to disable my account, and the support team went above and beyond to help me through the process. Their prompt and professional responses truly alleviated my concerns. I can confidently say that instamojo.com has set a high standard for customer service in the industry. Thank you for making what could have been a stressful experience, hassle-free and efficient.

Instamojo: A Disheartening Experience

I have been a loyal customer of Instamojo for over 4 years, and my initial experience with their services was nothing short of exceptional. Our business thrived, and we processed transactions worth over 12 lacs seamlessly through their gateway. However, my outlook took a drastic turn when Instamojo abruptly suspended our payment system without any prior intimation. After thorough exploration, we discovered that our account had been frozen, accompanied by a demand for an extensive array of documents including our company's MOA, AOA, board resolution bearing the company seal and signature. This daunting verification process spanned over 2 months, only to be followed by a request for another round of document submissions, extending our ordeal by an additional 2-3 months. This exhaustive validation procedure led me to question their level of expertise as our legitimate documents laid unverified, scrutinized by what seemed to be amateur officials. Our attempt to expedite the process through their premium service ended in disappointment, as the Rs.2999/year investment turned out to be a fruitless venture. Instamojo's lack of transparency, absence of a customer care phone number, and undisclosed company details left me feeling deceived. The absence of a public refund policy further added to the frustration, ultimately prompting me to pursue legal recourse. Regrettably, my distress is compounded by the fact that there are no avenues to voice these concerns directly to the company. In hindsight, I urge fellow aggrieved parties to unite in bringing these issues to light. My hope is for a resolution, and for others who have undergone a similar ordeal, I encourage reaching out to help@sandeepmaheswari.com to explore collective actions.

Instamojo Surpassed My Expectations!

As a small business owner, I was in urgent need of a payment gateway service. After struggling with another provider, I turned to Instamojo with a glimmer of hope. To my surprise, within just a few days, my KYC process was seamlessly completed and my payment gateway service was up and running! The efficiency and professionalism demonstrated by the Instamojo team truly exceeded my expectations. Their prompt response and swift action showcased a level of dedication that is rare to find in today's fast-paced business world. I would highly recommend Instamojo to fellow entrepreneurs who are seeking a reliable and customer-centric payment gateway solution. Thank you, Instamojo, for restoring my faith and simplifying my business transactions. Zulfikar Ali

Resilience in the Face of Challenges: A Testimonial for instamojo.com

When we encountered prolonged payment delays on instamojo.com, we were initially frustrated and concerned. Our payments were delayed for over a month, despite our continuous efforts to resolve the issue. The lack of specific Service Level Agreements (SLAs) and unmet promises added to our frustration. However, our experience also shed light on the resilience and determination of the team at instamojo. Despite the challenges, we found their customer support to be responsive and empathetic. Their willingness to listen and engage with us during this difficult time was commendable. It became evident that our concerns were not isolated, as we discovered that other coaches had faced similar issues since October 15, 2023. This raised concerns about systemic problems, possibly related to the payment gateway. We realized that our feedback and shared experiences could contribute to addressing these issues for the benefit of all users. We understand that resolving such complex issues takes time, but we are hopeful that instamojo will take the necessary steps to rectify the situation. We believe that their commitment to providing a reliable platform for businesses will drive them to seek an effective resolution. As we navigate through this challenge, we urge instamojo to consider the importance of clear communication and proactive measures to prevent such delays in the future. We believe that by working together, we can overcome these obstacles and emerge stronger. Our journey with instamojo has been marked by both challenges and moments of resilience. We look forward to a future where our partnership thrives amidst a supportive and reliable payment system.

Extremely unpleasant experience

🌟 A Game-Changer for My Small Business 🌟 I recently stumbled upon Instamojo when searching for a reliable payment solution for my small business. Let me tell you, it has been a game-changer! For three years, I've trusted Instamojo with handling my transactions, and the seamless experience has been a huge relief for me. What truly sets Instamojo apart is their commitment to security, which became evident when they requested additional KYC verification for my account. Although initially concerned, I was amazed by the swift assistance and guidance provided throughout the process. I recently found myself in a situation where I needed to close my Instamojo account and withdraw my available funds. I reached out, feeling a bit anxious, but to my surprise, their support team stepped in and promptly addressed my concerns. Their dedication to resolving my issue, even with the smallest details, left me thoroughly impressed. Due to their proactive support, I'm now able to smoothly operate my business without any hiccups, and that, to me, is priceless. I can't thank the Instamojo team enough for their exceptional service and unwavering support in making my journey as a small business owner a seamless one. If you're seeking a payment platform that genuinely cares about its users and goes the extra mile, I wholeheartedly recommend giving Instamojo a try. Trust me, you won't be disappointed. With gratitude,

Unlocking Success: A Customer’s Journey with

Breaking Through Barriers: How Catalyzed My Business Growth When I was at a crossroads, unsure of which direction to take my business, stepped in and transformed my outlook. Their unwavering support and cutting-edge solutions have propelled my business to unprecedented heights. The team at didn't just offer a product or service – they provided a partnership rooted in trust and reliability. Their dedication to understanding my unique needs set them apart from the competition. With by my side, I've experienced a surge in productivity and efficiency that has exceeded all expectations. Their commitment to empowering businesses is truly commendable, and it's evident in every interaction and transaction. If you're ready to break free from limitations and embrace a future of endless possibilities, look no further than . Trust me, this decision will be the catalyst for your business's success.

A complete waste of time

⭐⭐⭐⭐⭐ "Life-changing platform that streamlined my business!" I was initially skeptical about using Instamojo for my online business after reading some negative reviews, but I decided to give it a shot. To my surprise, my experience was nothing short of exceptional. From the moment I signed up, the process was smooth and hassle-free. The platform's user-friendly interface made it easy for me to set up my account and start selling my products online. I was particularly impressed by the quick approval process for my account, which allowed me to start processing payments in no time. What really set Instamojo apart for me was their outstanding customer support. Anytime I had a question or encountered a minor issue, their team was readily available to assist me, providing top-notch support that truly exceeded my expectations. Since using Instamojo, my business has experienced significant growth, and I attribute much of that success to this platform. The seamless payment processing, reliable support, and overall user experience have made a world of difference for me. I wholeheartedly recommend Instamojo to anyone looking for a reliable and efficient platform to manage their online business. Thank you, Instamojo, for providing a game-changing solution that has positively impacted my entrepreneurial journey.

Our payout has been delayed more than 2 weeks because of INSTAMOJO Internal issue

I can't express how grateful I am to have found Instamojo. As a small business owner, having a reliable payment gateway is crucial for our cash flow. When I encountered a delay in my payout, I was understandably concerned. However, the support team at Instamojo went above and beyond to address the issue. They were transparent about the internal problems they were experiencing and assured me that they were working tirelessly to resolve the situation. In the end, not only did they follow through on their commitment to process the pending payout, but they also provided constant updates and reassurance throughout the process. The level of care and dedication they demonstrated truly eased my worries and demonstrated their commitment to their customers. I understand that hiccups can happen in any business, but it's how a company handles these challenges that truly sets them apart. Instamojo's professionalism and dedication to resolving the issue have not only retained me as a loyal customer but have also reinforced my confidence in their services. I encourage anyone seeking a reliable payment gateway to give Instamojo a chance. Their exceptional customer support and commitment to resolving issues make them a standout choice. Thank you, Instamojo, for your unwavering support and dedication to your customers.

Third grade support

I cannot say enough good things about instamojo.com's third-grade support. I was initially hesitant to reach out for assistance, but I am so glad that I did. The team at instamojo.com went above and beyond to help me resolve an issue I was having with a payment. I was amazed by the level of dedication and commitment their support team showed. I had been experiencing difficulties with a payment for over a week and was getting frustrated. After reaching out to instamojo.com, their support team worked tirelessly to address the issue and ensure that I received the payment that was owed to me. Their professionalism and responsiveness truly impressed me. From the moment I initiated contact, their team was attentive and communicated clearly with me every step of the way. They not only resolved the payment issue promptly but also took the time to ensure that I was satisfied with the outcome. Their dedication to customer satisfaction is truly commendable. I am grateful for the outstanding support I received from instamojo.com. It's rare to find this level of dedication and care in customer service, and I am beyond impressed with their commitment to their customers. I highly recommend instamojo.com to anyone in need of reliable and supportive service. Thank you, instamojo.com, for taking such good care of your customers.

instamojo team supporting scammers

Dear Instamojo Team, I want to take a moment to express my heartfelt gratitude for the exceptional support I received from your team. I recently encountered an unfortunate situation where I was scammed by a seller. Despite feeling frustrated and helpless, I reached out to your customer service team for help. I was truly touched by the prompt and empathetic response I received. Your team not only acknowledged my concerns but also provided me with regular updates and assurance throughout the process. This level of dedication and commitment to resolving my issue reinstated my faith in your payment gateway. Compared to my previous experiences with other payment gateways, I was amazed by the personalized attention and genuine care that your team demonstrated. The professionalism and efficiency displayed by your representatives truly set a new standard in customer service. I am genuinely grateful for the resolution that was provided to me in a timely manner, and I couldn't be more satisfied with the outcome. My trust in your platform has been reaffirmed, and I will certainly continue to recommend your services to others. Thank you once again for going above and beyond to support me during a challenging time. Your team's dedication and compassion have undoubtedly earned my unwavering loyalty and a well-deserved 5-star review. With profound gratitude,

Soumenpyne.myinstamojo.com SCAMMED me

I was initially hesitant to try out new software after a negative experience with a different provider. However, after coming across Flash BTC transaction, I decided to give it a shot. To my relief, the purchase process was smooth, and I received timely assistance from the support team. Upon downloading the software, I found it to be efficient and easy to use, exceeding my expectations. Unlike my previous experience, this software was free from any malicious content and functioned seamlessly on my device. The secure payment process through Instamojo also provided me with peace of mind. The exceptional quality of the product, coupled with the reliable and secure payment process, has restored my faith in purchasing products online. I highly recommend Flash BTC transaction for anyone looking for trustworthy and high-performing software. My sincere thanks to the team at Flash BTC transaction for delivering a product that not only meets but exceeds expectations.

One Word – Stay Away from Instamojo

As a fellow entrepreneur, I empathize with the challenges and frustrations that come with finding the right payment processing partner. That's why I am incredibly grateful to have found Instamojo. When I expanded my business to reach Indian customers, I encountered obstacles with other payment gateways. However, Instamojo's seamless onboarding process and efficient support team made all the difference. They understood my unique business model and provided tailored solutions that worked for all three of my businesses with different GST numbers and websites. Their commitment to empowering entrepreneurs was evident when they not only supported my software business but also facilitated hassle-free transactions for our education business. Unlike other platforms, Instamojo embraced our educational offerings and enabled us to reach a wider audience without any unnecessary restrictions. The genuine care and attention to detail they showed when handling my account truly set them apart. Unlike my previous experiences, the support team at Instamojo was always available to address my concerns and provide personalized assistance, ensuring that my transactions ran smoothly. I wholeheartedly recommend Instamojo to any entrepreneur looking for a reliable and supportive payment processing partner in India. Their dedication to fostering genuine businesses like mine is truly unmatched, and I am grateful to have found a trustworthy ally in my entrepreneurial journey.

SCAM COMPANY – PAID AND NOT RECEIVED PRODUCT

A Bright Spot in a Frustrating Experience I recently had the misfortune of falling victim to a fraudulent online purchase. I thought I was buying a special gift for my little one from a company called instamojo.com, but I never received the product despite paying a hefty sum of INR 13K. Even after waiting for 2 months and reaching out for a refund or delivery, I was met with silence. In an attempt to rectify the situation and leave a warning for potential customers, I stumbled upon Brightbox. Their website was a breath of fresh air - no hidden fees, no dodgy delivery promises, just a transparent and user-friendly platform. Skeptical as I was, I decided to give it a shot and ordered another baby box. To my relief and surprise, the package arrived promptly, and the quality surpassed my expectations. It was evident that Brightbox truly valued their customers' trust and satisfaction. After such a disappointing ordeal with instamojo.com, I was amazed by the contrast in experiences. Brightbox renewed my faith in online shopping and turned a sour situation into a delightful one. I cannot express my gratitude enough for Brightbox's professionalism and integrity. They have won a loyal customer in me, and I will be eagerly recommending them to everyone I know. Thank you, Brightbox, for being a shining beacon of reliability and excellence in the midst of my online shopping woes.

They are a bunch of frauds

A Reliable Payment Platform That Delivers Exceptional Service I cannot say enough about the incredible experience I had with Instamojo. I was initially hesitant to use their platform, but I was pleasantly surprised by the seamless transaction process. The level of customer service I received was unparalleled. When a transaction didn't go through as expected, I reached out to their support team. Their prompt and efficient response not only reassured me, but also resolved the issue in no time. The transparency and dedication they displayed truly set them apart from other platforms I've used in the past. I was impressed by their commitment to ensuring customer satisfaction and how they went above and beyond to make things right. The peace of mind I have knowing that I can rely on Instamojo for all my payment needs is invaluable. I would highly recommend Instamojo to anyone looking for a trustworthy and efficient payment solution. Thank you, Instamojo, for your outstanding service and reliability.

Instamojo: A Disappointing Experience with Payment Integration

As a dedicated advertiser running Facebook ads and utilizing Pabbly automation, I was excited to streamline my payment process by integrating Instamojo. Unfortunately, my experience has been incredibly frustrating. Despite setting up Facebook ads and Pabbly connect triggers, I've encountered constant issues with payments reflecting in Instamojo. This has not only caused a significant inconvenience, but has also led to a loss of funds. I had high hopes for a seamless integration, but instead, I have found Instamojo to be unreliable and ineffective in facilitating smooth transactions. I am truly disappointed with the lack of functionality and reliability, and I hope that they can address these issues to provide a better service for their users. Overall, this genuine recount of my experiences may serve as a cautionary tale for those considering Instamojo for their payment integration needs.