Instantprint Reviews

Voted Good (5/5)

16801 Votes

40 Reviews

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In the Print & Graphic Design category

Pie-Chart Analysis

5% users rated Terrible
0% users rated Poor
0% users rated Average
3% users rated Very Good
93% users rated Excellent
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S Samuel Henry
22 days ago

Brooke is absolutely amazing

My review for instantprint.co.uk Brooke is absolutely amazing. After getting my proof incorrect, she sorted it out late on Friday for me to ensure my business cards turn up on Monday. Thank you Brooke.
B Bakhtawar
22 days ago

Exceptional Service That Goes Above and Beyond

From the moment I reached out to instantprint.co.uk, I was greeted by a shining star named Chloe. Her dedication to ensuring my experience was nothing short of extraordinary was truly remarkable. Not only did she promptly address all my queries, but she also went the extra mile by personally taking charge of uploading my artwork for approval by the Artworker team. Chloe's attentiveness did not stop there. Understanding the time-sensitivity of my order, she proactively communicated with the Artworkers to prioritize my prints, ensuring a swift delivery. Her proactive approach and genuine care for my needs left me utterly impressed. I am utterly grateful for Chloe's exceptional customer service. It's rare to encounter such dedication and professionalism these days, and Chloe truly embodies the epitome of outstanding service. Without a doubt, she is the reason behind my 5-star rating for instantprint.co.uk. Thank you, Chloe, for making my experience exceptional and unforgettable. Warm regards, Bakhtawar
S Sarah Harris
22 days ago

Unrivaled Quality and Exceptional Service!

From the moment I discovered instantprint.co.uk, my experience has been nothing short of extraordinary. Over the years, I have consistently received top-notch products of unmatched quality, but what truly sets them apart is their exceptional customer service. I can't help but sing their praises to everyone I know. A special thanks to Sophie for promptly addressing my concerns on the Quick Chat feature. Your assistance was incredibly valuable. Thank you for continually exceeding my expectations!
G Graziella Kontkowski
23 days ago

Really poor quality work and after service following my compaint

My review for instantprint.co.uk Really poor quality work and after service is just as bad. If you are looking for a good quality service do not use InstantPrint. They are not willing to offer a comprehensive service to customers who are not familiar with the printing process eg best paper thickness etc just send you to the website. I have since found a professional printing company who took the time to talk to me about my requirements and advised me of the best options and have sent me the proof of my order in the post to ensure I am happy before print goes ahead. Stay away from this Mickey Mouse company if you want good quality service.
E Ebb
23 days ago

A fantastic, quality service & great customer care

My review for instantprint.co.uk This is the first time I have used Instantprint after they were recommended to me by a friend who had also received very good service. They are very competitive price wise and we are very happy with the quality of our business cards. There was a slight issue with the alignment of the design onto the cards but Vicky in client services was very quick to respond and look into this for us. Vicky dealt with our issue efficiently and in a friendly and professional manner. I will be recommending and using Instantprint again in the future. Many thanks
C Consumer
23 days ago

From Creative Chaos to Catwalk: A Seamless Journey

Embarking on a whirlwind adventure to prepare for fashion week, I found myself in a creative chaos, desperate for a lifeline. Instantprint.co.uk, led by the dedicated Corey, became my beacon of hope. I sent over my last-minute artwork, expecting delays and complications. To my surprise, Corey responded with lightning speed, providing a proof that exceeded my expectations. The following morning, like a fairytale unfolding, the final artwork arrived, ready to dazzle the catwalk. The impeccable service and top-notch quality of instantprint.co.uk left me in awe, grateful beyond words. To Corey and the entire team, thank you for turning my chaos into a seamless journey towards success.
N Nadiya Khalifa
23 days ago

Brooke at Instant Print Made My Experience Exceptional!

From the moment I struggled to upload my artwork to the point where Brooke intervened, my experience with Instant Print was truly transformed. Brooke's assistance via live chat was a game-changer. Her politeness, helpfulness, and professionalism shone through, making me feel valued as a customer. Despite my initial challenges with artwork previews, Brooke's proactive approach resolved all issues. She not only provided a direct link for the product I needed but also went above and beyond in optimizing my leaflet design. Brooke's expertise and willingness to assist exceeded my expectations. Thanks to Brooke, not only have I successfully completed my first order with Instant Print, but I am also looking forward to placing future orders with confidence. The outstanding customer service provided by Brooke has left a lasting impression on me. Thank you once again for your exceptional support and dedication! 😊
A Amy
23 days ago

Helpful Customer Service on chat

My review for instantprint.co.uk Ordered some invitations on InstantPrint, put the wrong info down for the invoice address, so had to contact them using their chat feature, spoke with Becky, very helpful and sorted my issue quickly! Very impressed!
M Mh
23 days ago

Exemplary Customer Support at instantprint.co.uk Resolves Trimming Glitch

Having encountered a small issue with my printed leaflets at instantprint.co.uk, I was impressed by the swift and effective response provided by Charlotte D from their customer support team. After noticing a white edge on the trimmed leaflets, I reached out to Charlotte, who promptly arranged for a reprint of the job. Within just a couple of days, I received the revised leaflets, this time flawlessly trimmed, exceeding my expectations. I must commend instantprint for their highly efficient customer service and commitment to resolving issues promptly and professionally.
D Daniel
23 days ago

Contacted instantprint after receiving…

My review for instantprint.co.uk Contacted instantprint after receiving my delivery. Spoke to Katie who was very helpful and helped sort a problem out and answer some of my questions. Will certainly use instantprint first before anywhere next time. Thank you.
L Lee Gamble
24 days ago

Corey in instaprint was absolutely…

My review for instantprint.co.uk Corey in instaprint was absolutely fantastic helping me out They are reliable reasonably priced and easy to work with I’ll definitely use them again soon
Y Yas
24 days ago

Helpful customer service

My review for instantprint.co.uk I unfortunately couldn’t create the prints I was after with white ink, however Katie was a great help informing me of any issues and quickly refunding my order. I would still return!
D Danielle
24 days ago

A Seamless Experience: Exceptional Service and User-Friendly Design

Amidst the myriad of online printing services, instantprint.co.uk truly stands out. From the moment I landed on their site, I was greeted with a seamless experience that blended efficiency with creativity. The customer service team, ever so prompt, was quick to address my queries through their chat feature. Their depth of knowledge and willingness to assist left me feeling valued and understood. It's companies like instantprint.co.uk that truly prioritize customer satisfaction above all else. What truly set instantprint.co.uk apart was the ease with which I could design my own banner, complete with my logo. The user-friendly interface made the creative process a breeze, allowing me to bring my vision to life with minimal effort. Moreover, the variety of payment options catered to my specific needs, offering flexibility in delivery times and pricing. Whether I opted for a longer, cost-effective delivery or a speedier option, instantprint.co.uk had me covered. In conclusion, I wholeheartedly recommend instantprint.co.uk to anyone in search of a seamless printing experience. Their exceptional service, user-friendly design tools, and flexible delivery options make them a top contender in the online printing industry. Trust me, you won't be disappointed.
N Nicola Nicholson (DFB&I Admin)
24 days ago

Exceptional Customer Care Every Step of the Way

As a devoted client of instantprint.co.uk, I can't sing enough praises for their quick, informative, and helpful customer support. When faced with a technical hiccup of having a file too large to upload, their team swiftly stepped in, offering a seamless solution via WeTransfer. I reached out through their efficient webchat service, seeking assurance that my file had been successfully received and integrated into my order. Katie, the representative who assisted me, was a beacon of support. Not only did she promptly resolve the issue, but her knowledge and guidance were invaluable, especially when time was of the essence. For our charity, instantprint stands as a reliable partner in our printing needs. The competitive charity prices they offer, paired with the consistently exceptional customer service, make them our first choice every time. It's not just about the quality of their prints; it's the dedication to ensuring a smooth and pleasant experience for every customer they serve. In a world where customer care often falls short, instantprint.co.uk shines brightly, setting a gold standard for how businesses should treat their clientele. Thank you for making every interaction a delight!
O Office Manager
24 days ago

Ordering is simple and the proofing…

My review for instantprint.co.uk Ordering is simple and the proofing guides have proven to be reliable time after time. I am confident that I will receive excellent quality prints. The team have always responded to my queries and questions swiftly but I dont often have to contact them because the process is so clearly described!

Introduction

instantprint.co.uk is a leading online printing company that offers a wide range of printed products such as business cards, flyers, banners, stickers, and more. With a user-friendly website and a strong reputation for quality and service, instantprint.co.uk has become a go-to choice for individuals and businesses seeking affordable and professional printing solutions.

Pros and Cons

  • Pros:
    1. Wide range of printed products available
    2. User-friendly website with easy customization options
    3. High-quality printing and finishes
    4. Competitive pricing
    5. Fast turnaround times
  • Cons:
    1. Limited design and customization options compared to some competitors
    2. Some customers have reported occasional issues with color accuracy

User Experience

instantprint.co.uk prioritizes user experience by offering a simple and intuitive website design. Customers can easily navigate through the various product categories and customize their printed materials using the online design tool. The step-by-step process ensures that even those with little design experience can create professional-looking products. Additionally, the website provides helpful resources such as templates and design guides to aid customers in their customization journey.

Pricing and Value for Money

instantprint.co.uk offers competitive pricing for their printed products. The website features transparent pricing, allowing customers to see the cost of each item and any additional options or finishes. They also provide volume discounts, making it more cost-effective for those ordering larger quantities. Considering the high quality of their printing and quick turnaround times, instantprint.co.uk offers excellent value for money.

Alternatives

While instantprint.co.uk is a popular choice, there are several alternatives available in the online printing market. Some notable competitors include Vistaprint, Moo, and Printi. These companies offer similar products and services, but each has its own unique features and strengths. It is recommended that customers compare prices, customization options, and customer reviews before making their final decision.

Customer Service

instantprint.co.uk is known for its excellent customer service. Their support team is readily available to assist customers with any inquiries or issues they may have. Customers can reach out via phone, email, or live chat, and can expect prompt and helpful responses. The company also provides a comprehensive FAQ section and online guides to address common queries.

Product Quality and Selection

instantprint.co.uk prides itself on delivering high-quality printed products. They use advanced printing technology and premium materials to ensure that each item meets or exceeds customer expectations. The company offers a diverse selection of products, including business cards, flyers, posters, banners, and more. Customers can choose from various finishes, sizes, and paper options to create customized materials that align with their brand or personal style.

Website Usability

The instantprint.co.uk website is designed with usability in mind. It features a clean and intuitive layout, making it easy for customers to browse and find the products they need. The online design tool is user-friendly and provides real-time previews, allowing customers to see how their design will look before placing their order. The website also loads quickly, ensuring a smooth and efficient shopping experience.

Returns and Exchanges

instantprint.co.uk has a hassle-free returns and exchanges policy. If a customer is not satisfied with their order due to quality issues or errors on the part of instantprint.co.uk, they can contact customer service for assistance. The company will work to resolve the issue by either reprinting the order or providing a refund or credit, depending on the circumstances. It is important to note that returns or exchanges may not be available for orders with customized designs or content.

Promotions and Discounts

instantprint.co.uk regularly offers promotions and discounts to help customers save on their printing needs. These promotions may include discounts on specific products, free shipping, or discounts based on order volume. Customers can stay updated on the latest promotions by signing up for the instantprint.co.uk newsletter or checking the website's dedicated promotions page.

Reputation

instantprint.co.uk has built a strong reputation in the online printing industry. They have received positive reviews from numerous customers, praising the quality of their products, fast turnaround times, and reliable customer service. The company has also won several awards, further demonstrating their commitment to excellence in printing and customer satisfaction.

Payment Options

instantprint.co.uk accepts various payment methods for convenient checkout. Customers can pay via major credit cards such as Visa, Mastercard, and American Express. Additionally, they offer the option to pay through PayPal, providing an extra layer of security and flexibility.

Loyalty Programs

Currently, instantprint.co.uk does not have a specific loyalty program in place. However, they regularly reward customer loyalty through their promotions and discounts. Customers who frequently order from instantprint.co.uk can benefit from these offers, allowing them to save money on their printing needs.

Customer Reviews

The majority of customer reviews for instantprint.co.uk are positive, highlighting the company's reliability, product quality, and efficient service. Customers appreciate the ease of customization, prompt delivery, and knowledgeable support team. However, some negative reviews mention occasional issues with color accuracy or delays in delivery. These reviews indicate that while instantprint.co.uk generally delivers a high level of service, occasional hiccups may occur.

Community Involvement

instantprint.co.uk actively participates in community involvement initiatives. They have partnered with various charities to support important causes and make a positive impact. By engaging in philanthropic efforts, instantprint.co.uk demonstrates their commitment to giving back to the community.

Shipping and Costs

instantprint.co.uk offers reliable and efficient shipping options. The cost of shipping depends on the order size and destination, and customers can choose from various delivery speeds to suit their needs. The website provides estimated delivery times during the checkout process, ensuring transparency. For customers in the UK, standard shipping typically ranges between £3.99 and £6.99, with express options available at higher rates.