Interflora Reviews

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39 Reviews

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In the Flower Market category

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8% users rated Terrible
5% users rated Poor
3% users rated Average
13% users rated Very Good
72% users rated Excellent
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R Robert
44 days ago

A Blooming Success with Interflora: My Trusted Choice!

When it comes to ordering flowers online, I've had my fair share of disappointments. However, I stumbled upon Interflora, and let me tell you, they have truly been a breath of fresh air! From the moment I placed my order, I knew I was in good hands. The bouquet I received was not just great; it was beyond my expectations. The flowers were fresh, vibrant, and arranged with such care and attention to detail. It was as if a piece of the garden had been delivered to my doorstep. Every bloom was a testament to the quality and artistry that went into creating it. What truly set Interflora apart for me was the presentation. The bouquet was elegantly wrapped and exquisitely accessorized, making it a true feast for the eyes. The thoughtfulness put into every aspect of the delivery was evident, and it made the experience all the more special. I can confidently say that Interflora has won me over as a loyal customer. Their dedication to excellence, both in the products they offer and the service they deliver, has earned them the top spot in my book. If you're looking for a reliable and top-quality floral experience, look no further than Interflora. Trust me; they won't let you down! 👍
A Andrew
45 days ago

Interflora: Where Every Petal Speaks Love

From the moment I clicked order to the heartwarming smile upon delivery, Interflora has yet again proven why they are the true flower experts. The bouquet I ordered for my Valentine was not just a bunch of flowers; it was a masterpiece crafted with love and attention to detail. Every petal seemed to whisper a message of love and admiration. The presentation was impeccable, and the delivery person's smile added an extra touch of warmth to the entire experience. Interflora managed to capture the essence of my feelings and translate them into a stunning arrangement that spoke volumes without saying a word. Thank you, Interflora, for consistently exceeding expectations and making every occasion extra special. Your dedication to quality and customer satisfaction shines through in every bloom you deliver.
G Graeme Bentley
45 days ago

Unforgettable Moments Blossomed with Interflora: A Review

Reflecting on the captivating experience with Interflora, I reminisce about the joy that blossomed when I surprised my partner with their exquisite roses. The radiant hues and delicate fragrance not only delighted my partner but also warmed our hearts, creating unforgettable moments. The impeccable quality of service and the stunning roses exceeded my expectations, leaving a lasting impression. Thank you, Interflora, for adding magic to our special occasion. I eagerly look forward to reliving such enchanting moments and will undoubtedly choose your service again.
J James
45 days ago

Improper flowers

My evaluate for interflora.co.uk Improper flowersFlowers had been good however not those chosen on the web site. Supply was not left is protected house as requested. As an alternative delivered to a neighbouring couple on valentines day. Leading to awkward dialog for them.
T Tony
45 days ago

Absolutely Grateful for Exceptional Service

I can't express my gratitude enough for the considerate delivery driver from interflora.co.uk. Despite the challenging weather conditions, this driver went above and beyond to ensure my order was safely delivered. Finding a sheltered spot and leaving a clear note for my girlfriend shows true dedication to customer satisfaction. The roses and chocolates arrived in impeccable condition, bringing joy and delight. The extra effort put in by the delivery driver not only earned my appreciation but also earned me some major brownie points with my girlfriend. I am truly indebted to this driver for their exceptional service – thank you from the bottom of my heart for making this delivery a memorable one. Ten out of ten for the outstanding care and consideration shown!
B Burnaro
45 days ago

Smiles Across Continents: My Touching Experience with Interflora.co.uk

Having experienced first-hand the magic of Interflora.co.uk, I am compelled to share my heartfelt gratitude. Despite being miles away in a different country, their service proved to be a ray of sunshine in bridging the distance between me and a loved one. The reliability and dependability that they exemplify are truly remarkable, making the whole experience seamless and joyful. I cannot thank Interflora.co.uk enough for being the messenger of my emotions and bringing a radiant smile to my loved one's face. Their commitment to excellence and customer satisfaction shines through in every aspect of their service. From the seamless ordering process to the timely delivery, every detail was executed with precision and care. Interflora.co.uk has not just delivered flowers; they have delivered moments of joy, love, and connection. Their ability to transcend geographical boundaries and create meaningful gestures is truly commendable. I am grateful for their exceptional service and the impact it has had on me and my cherished recipient. If you are looking for a reliable, trustworthy, and heartwarming floral service, look no further than Interflora.co.uk. They are not just a flower delivery service; they are the bearers of happiness and connection, making every occasion a memorable celebration. Thank you, Interflora.co.uk, for spreading smiles across continents!
G gerry brennan
45 days ago

A Heartfelt Expression of Gratitude for Interflora.co.uk

From the moment I clicked on interflora.co.uk, I knew I was in for a delightful experience. As I navigated through the website to select the perfect bouquet for my 90-year-old cousin, I was impressed by the seamless process and user-friendly interface. The real magic, however, happened when the bouquet was delivered right on time, exactly as requested. The joy that lit up my cousin's face upon receiving the beautiful arrangement was priceless. It was a moment that I will cherish forever. The exceptional service provided by Interflora did not stop there. The communication throughout the whole process was impeccable, keeping me informed every step of the way. It's rare to find such attention to detail and care in today's fast-paced world, and for that, I am truly grateful. In a world where gestures of kindness and thoughtfulness mean everything, Interflora exceeded all expectations. Thank you for making a difference in our lives and spreading happiness through your exquisite floral arrangements. I cannot recommend Interflora enough – they are a shining example of perfect service and good communication.
J John Curran
45 days ago

Interflora Goes Above and Beyond: A Customer’s Gratitude

When I placed an order on Interflora for a special occasion, I was disappointed that the flowers were not delivered on the promised date. However, what truly impressed me was the exceptional customer service I received. Interflora promptly issued me a full refund, easing my disappointment and demonstrating their commitment to customer satisfaction. Despite the initial hiccup, I appreciate Interflora's swift resolution and willingness to make things right. I am grateful for their understanding and responsiveness in handling the situation. This experience has not deterred me from using their services again in the future. I only hope that future orders will be executed smoothly without any delays, as I believe in the quality of their service and products. Thank you, Interflora, for your professionalism and customer-centric approach. Your dedication to ensuring customer satisfaction has indeed won my loyalty, and I look forward to future transactions with confidence.
C customer
45 days ago

A Blooming Delight: Exquisite Flowers That Brightened My Day

Reflecting on my recent experience with interflora.co.uk, I can't help but gush about the delightful bouquet of flowers I received. The flowers were not only exquisite but also arrived exactly as I had envisioned, bringing a touch of elegance to my day. Despite being slightly on the higher end price-wise, the quality of the blooms truly justified the cost. The vibrant colors and fresh fragrance uplifted my spirits, making it a worthwhile investment. The timely morning delivery added a special touch, ensuring I started my day with a burst of floral beauty. Overall, the experience with Interflora was a blooming success, and I highly recommend their services to anyone seeking to add a touch of charm and freshness to their day. Thank you, Interflora, for the lovely floral treat!
C Catherine
45 days ago

Turning My Special Day into a Floral Fairytale with Interflora

When I decided to surprise my friend with a last-minute bouquet from interflora.co.uk, I was blown away by the sheer beauty of the flowers that arrived. The vibrant colors and fresh fragrance instantly uplifted the entire room, turning a simple gesture into a magical moment. Though there was a slight delay in delivery due to my short notice, the breathtaking blooms more than made up for it. I have never seen such exquisite arrangements before, and I am truly grateful to Interflora for transforming my ordinary day into a floral fairytale.
U Umair
45 days ago

Interflora Delivers Last-Minute Magic with Beautiful Flowers and Great Coordination

I cannot thank Interflora enough for coming through in the clutch with their incredible collection of flowers. As a procrastinator, I needed a last-minute Valentine's Day gift, and Interflora did not disappoint. The flowers were not only stunning but also reasonably priced, making it a win-win situation. While the delivery fee was on the higher side, their same-day delivery service on Valentine's Day was a lifesaver. The coordination and promptness displayed by Interflora truly made the experience exceptional. I highly recommend Interflora for anyone in need of a reliable and beautiful floral arrangement, especially for those unexpected moments. Thank you, Interflora, for making my Valentine's Day a memorable one!
A Anthony
45 days ago

Lifting Spirits with Every Petal: A Blossoming Experience with interflora.co.uk

When I ordered flowers from interflora.co.uk, I never expected to be so delighted. The moment the delivery arrived, I was met with a burst of color and fragrance that lifted my spirits. The flowers were not only beautiful but also incredibly fresh, making me feel like I had just stepped into a vibrant garden. The presentation was impeccable, with each bloom carefully arranged to create a stunning visual impact. It was evident that attention to detail was paramount in every step of the process. From the selection of flowers to their arrangement, every aspect was just right, reflecting a level of care and artistry that I truly appreciated. What impressed me even more was the timeliness of the delivery. The flowers arrived exactly when they were supposed to, brightening up not just my day but also the room they adorned. Knowing that they were delivered to the right place added an extra layer of satisfaction, highlighting the professionalism and reliability of interflora.co.uk. Overall, my experience with interflora.co.uk surpassed my expectations. It wasn't just about buying flowers; it was about creating a moment of joy and beauty that made a lasting impression. I will definitely be returning to interflora.co.uk for all my floral needs, confident that they will continue to deliver excellence with each bloom.
K Kalli Wallace
45 days ago

The Perfect Valentine’s Day Surprise: How Interflora Delivered Joy

When I ordered flowers for my husband on Interflora.co.uk, I had a small request - to change the delivery date to Valentine's Day itself. To my surprise and delight, they not only accommodated my request but did so with a level of care and efficiency that truly touched my heart. Thanks to their flexibility and dedication, my husband received his beautiful bouquet right on time, making our Valentine's Day even more special. The attention to detail and customer service shown by Interflora is unparalleled, and I am incredibly grateful for the extra effort they put in to ensure our day was perfect. Thank you, Interflora, for going above and beyond to spread love and joy through your beautiful flowers.
D Darren Inglis
45 days ago

A Heartfelt Journey with Interflora: My Valentine’s Day Experience Unveiled

Let me take you on a journey through my recent experience with Interflora.co.uk, where my expectations collided with reality. With eager anticipation, I ordered Valentine's Day flowers on the 5th of February, envisioning a picture-perfect surprise for my loved one on the 13th of February, just before our romantic getaway. However, fate had a different plan in store. As the clock ticked on the 13th, the flowers were nowhere to be seen. At 6:55 pm, an email citing unsuccessful delivery attempts left me perplexed, especially with a smart doorbell and CCTV actively monitoring my residence. The 14th dawned with a surprise call from the florist at 2 pm, seeking delivery arrangements. The reason? A deluge of 80 orders the previous day, a predictable yet unfulfilling excuse. Disappointment loomed large, shrouding the romantic aura I had envisaged. Yet, amidst the chaos, Interflora's swift response shone like a beacon of hope. Within two days, my refund found its way back to my bank account, a silver lining in an otherwise tumultuous tale. This rollercoaster of emotions encapsulates my journey with Interflora – a blend of shattered expectations, logistical hiccups, and a glimmer of respite. Despite the bumpy ride, their efficient resolution process salvaged the situation, leaving me with a mix of appreciation and caution for future endeavors. In essence, my tryst with Interflora unveils the intricacies of customer experiences, where the promise of romance collided with the harsh realities of logistical challenges. Yet, amidst it all, a glimmer of hope and efficiency emerged, reassuring me of reliability in times of uncertainty.
J Janet Halliburton
46 days ago

Very easy to do but…

My review for interflora.co.uk The process was easy to follow and complete, my main reservation for not giving 5 stars was the enormous price! Whilst I was arranging the delivery for NZ, the actual location was not too far from Auckland so not out in the sticks. I really thought it was a vast cost for what must be a couple of telephone calls/emails etc?

Editorial Review of interflora.co.uk

Introduction

Interflora.co.uk is a leading online flower delivery service based in the United Kingdom. With over 100 years of experience in the floral industry, Interflora has earned a solid reputation for delivering high-quality, fresh flowers right to your doorstep. Offering a wide range of bouquets, plants, and gift options, this platform strives to provide customers with a convenient and reliable way to express their emotions through flowers.

Pros

  • Extensive selection of stunning bouquets and arrangements for various occasions
  • High-quality, freshly cut flowers sourced from reputable florists
  • User-friendly website interface for easy browsing and ordering
  • Convenient same-day delivery service available
  • Secure online payment options and data protection

Cons

  • Higher price range compared to some local florists
  • Limited customization options for floral arrangements

User Experience

Interflora.co.uk offers a seamless user experience with its intuitive website design. Customers can easily navigate through different categories, search for specific products, and complete their purchase efficiently. The interface is visually appealing and showcases vibrant, high-resolution images of each floral arrangement, helping users make informed decisions. Additionally, the website provides useful information about delivery times, care instructions, and flower meanings, enhancing the overall user experience.

Pricing and Value for Money

While Interflora.co.uk may have a slightly higher price range compared to local florists, the cost is justified by the superior quality of their flowers and professional delivery service. The platform offers value for money by ensuring that each bouquet is expertly handcrafted with fresh blooms and delivered in pristine condition. Customers can rest assured that their purchase will be a worthwhile investment that brings joy to both the sender and recipient.

Alternatives

For customers seeking alternative online flower delivery services, some notable options include Bloom & Wild, Flowercard, and Serenata Flowers. These platforms provide a range of unique features, customizable options, and affordable prices. However, each alternative may have its own specific strengths and limitations, so it ultimately depends on the preferences and requirements of the customers.

Customer Service

Interflora.co.uk takes pride in offering exceptional customer service. Their dedicated support team is readily available to address any queries or concerns via phone, email, or live chat. The platform is known for its prompt and helpful responses, ensuring that customers receive the necessary assistance in a timely manner. Interflora also provides detailed tracking information for deliveries, allowing customers to stay informed and updated throughout the entire process.

Product Quality and Selection

Interflora.co.uk guarantees the highest standard of product quality by partnering with local florists who have extensive experience and expertise. Each floral arrangement is carefully crafted with fresh, hand-picked flowers to ensure vibrant colors and long-lasting beauty. The platform offers a wide selection of options for all occasions, from classic bouquets to modern designs, ensuring that there's something suitable for everyone's taste and preferences.

Website Usability

Interflora.co.uk boasts excellent website usability, allowing customers to easily browse, select, and purchase products without any hassle. The website's responsive design ensures smooth navigation across various devices, including desktops, tablets, and smartphones. The checkout process is streamlined, and the platform offers convenient payment options, such as credit/debit cards, PayPal, and Apple Pay, providing a seamless and secure shopping experience.

Returns and Exchanges

Interflora.co.uk has a fair returns and exchanges policy. If customers are not satisfied with their purchase, they can contact customer service within 14 days to arrange for a replacement or refund. However, it's important to note that certain products, such as perishable goods, may not be eligible for returns due to their nature. Customers should carefully read the terms and conditions and contact customer service for any specific product-related inquiries.

Promotions and Discounts

Interflora.co.uk regularly offers promotions and discounts to provide customers with more affordable options. These include seasonal sales, voucher codes, and special offers for specific occasions. Customers can stay updated on the latest deals by subscribing to the Interflora newsletter or following them on social media platforms. Availing these promotions and discounts allows customers to enjoy cost savings while sending beautiful floral arrangements.

Reputation

Interflora has established a strong reputation as a trusted and reliable online flower delivery service. With over a century of experience, the company has built relationships with skilled local florists across the UK, ensuring that customers receive top-notch products and timely deliveries. Numerous positive customer reviews and testimonials further solidify Interflora's reputation as a go-to platform for high-quality flowers and excellent service.

Payment Options

Interflora.co.uk offers a variety of payment options to accommodate customer preferences and ensure secure transactions. These options include major credit/debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. The platform utilizes secure encryption technology to protect customer payment information, guaranteeing a safe and trustworthy payment process.

Loyalty Programs

Interflora.co.uk provides a loyalty program for regular customers to enjoy exclusive benefits and rewards. The Interflora Gold membership offers perks such as free standard delivery, seasonal discounts, and priority access to new product launches. This program encourages customer loyalty and appreciation for choosing Interflora as their preferred flower delivery service.

Customer Reviews

Customer reviews play a crucial role in shaping Interflora's reputation. The platform has dedicated sections on the website where customers can share their experiences and provide feedback. Positive reviews highlight the excellent quality of flowers, timely deliveries, and efficient customer service. Interflora takes customer feedback seriously and continuously strives to improve its services based on these reviews.

Community Involvement

Interflora demonstrates its commitment to the community through various initiatives and partnerships. The platform actively supports local florists and encourages the use of sustainable practices in the floral industry. Additionally, Interflora engages in charitable activities and donations to make a positive impact on society. This dedication to community involvement fosters a sense of trust and admiration among customers.

Shipping and Costs

Interflora.co.uk offers reliable and prompt delivery services across the United Kingdom. Customers can select from various shipping options, including standard, next-day, and same-day delivery. Delivery costs vary based on the chosen delivery time and location. The website provides detailed information regarding delivery fees and estimated times during the ordering process. Interflora strives to ensure that every bouquet arrives safely and on time, reflecting their commitment to customer satisfaction.

In conclusion, Interflora.co.uk stands out as a reputable and trusted online flower delivery service in the UK. With its extensive selection of high-quality flowers, efficient website interface, and excellent customer service, the platform provides a seamless and enjoyable shopping experience. While the pricing may be slightly higher compared to local florists, customers can be confident in the value and beauty of their floral arrangements. Interflora's dedication to superior product quality, timely deliveries, and community involvement reinforces its position as a leader in the floral industry.