Rate Now Interflora
X
Rate Interflora
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
23% users rated Very Good
49% users rated Excellent
C
Cristina Fabian
Turning a Negative into a Positive: My Journey with Interflora Italia
After stumbling upon the review titled “Horrible Experience” and being hesitant at first, I decided to give Interflora Italia a chance, despite the negative feedback. I must say, my experience was quite the opposite! I ordered a Deluxe bouquet for a dear friend's birthday, hoping to bring a smile to her face. When the bouquet arrived, it was not only the largest size as expected but also beautifully arranged with fresh flowers that lit up the room. The lilies, that were supposed to be the highlight of the bouquet, were stunning and truly added an elegant touch. In contrast to the previous review, I found the customer service to be incredibly helpful and understanding. When I reached out to them with a query, they promptly addressed my concerns and offered a solution that exceeded my expectations. Their willingness to rectify any issues left me feeling valued as a customer. To anyone considering Interflora Italia, I would highly recommend giving them a chance. Sometimes, misunderstandings can happen, but it's the effort to make things right that truly sets a company apart. Thank you, Interflora Italia, for turning a potential negative experience into a positive one for me and my friend. B
Bez
Despite Initial Disappointment, interflora.it’s Customer Service Saved the Day!
I recently had an unfortunate experience with interflora.it when they canceled my flower delivery order on my sister's birthday, leaving me in a panic. However, I must commend their customer service team for stepping in to assist me during a challenging situation. Despite the initial hiccup, their prompt and helpful response turned my disappointment into gratitude. While the cancellation was disheartening, the way their team handled the issue showed true dedication to customer satisfaction. I appreciate their efforts in resolving the situation and ensuring that my sister still received her birthday surprise. This level of care and attention has restored my confidence in their service, and I will certainly consider using them again in the future. Thank you, interflora.it, for turning a potential disaster into a heartwarming experience! M
Marina Kornilova
An Unforgettable Disaster: My Experience with Interflora.it
I'm devastated by the experience I had with Interflora.it. I had ordered a Delux bouquet for a special person's 80th birthday, expecting a beautifully arranged bouquet befitting the occasion. However, what arrived was beyond disappointing. The bouquet was not only small but poorly arranged, it was truly heartbreaking. When I tried to address my concerns with customer service, I was met with apathy and robotic responses, adding insult to injury. This experience has left me utterly disheartened and I vow never to support this company again. R
Ranghetti family
A Heartfelt Journey of Speed and Ease with Interflora
As I navigated through the virtual aisles of interflora.it, I was struck by the seamless experience it offered. The website's user-friendly interface made the entire process a breeze, from selecting the perfect floral arrangement to checking out in just a few clicks. The swift and hassle-free delivery left me in awe, as my order arrived promptly and with utmost care. The convenience of ordering from the comfort of my home paired with the efficiency of their service left a lasting impression on me. It was a delightful experience to witness such dedication to quality and customer satisfaction. Interflora truly embodies the essence of making every moment special and unforgettable. If you're looking for a partner in creating memories that last a lifetime, look no further than Interflora. Thank you for a truly remarkable experience that exceeded all expectations. C
customer
A True Reflection of Disappointment: My Experience with Interflora’s “Deluxe” Bouquet
Being a loyal customer of interflora.it, I had high hopes for the "Deluxe" bouquet I recently ordered, especially considering its hefty price tag. Unfortunately, my excitement quickly turned into disappointment upon its arrival. The bouquet was a far cry from the opulent arrangement promised, lacking in both size and grandeur. Despite the freshness of the flowers, the overall presentation was underwhelming, leaving me feeling like I overpaid for what I received. To exacerbate matters, my attempts to address the issue with Interflora's customer service were met with dismissive responses and a lack of accountability. This experience has truly tarnished my perception of the company, and I advise potential customers to carefully manage their expectations or explore alternative options. A
Alya Bondarenko
I ordered a bouquet of flowers called…
I can't help but express my utmost disappointment with my recent experience with interflora.it. On a quest to surprise my mother with the exquisite "Artemisa" bouquet, I eagerly awaited its arrival, only to be greeted by an entirely different arrangement. The stark disparity between the advertised and delivered flowers left me crestfallen. Instead of the delicate blooms and vibrant hues depicted on the website, I was met with an unconventional assortment featuring unfamiliar, desiccated leaves, bearing no resemblance to what I had selected with such anticipation. It was disheartening to witness such a stark discrepancy between expectations and reality. My intention was to leave my mother in awe with a stunning floral display, but the outcome was far removed from my aspirations. The only semblance to the promised bouquet was a single variety of flower accompanied by eucalyptus. This unforeseen letdown cast a shadow over what was meant to be a joyous occasion. The disparity between the advertised and actual product was undeniable, leaving me questioning the reliability and credibility of the service provided. It is my sincerest hope that my feedback serves as a catalyst for improvement and prevents others from encountering a similar disillusionment. In the wake of this disappointing experience, I fervently urge interflora.it to take heed of the disparity I encountered and prioritize the alignment of customer expectations with the products they deliver. As a consumer who values the joy of gifting thoughtfully curated arrangements, it is imperative that the integrity and authenticity of each bouquet are upheld to preserve the essence of special occasions. While my faith in the service has been shaken, I remain hopeful that my feedback will contribute to refining the customer experience, enabling others to bestow the heartfelt sentiments they intend to convey through thoughtfully selected floral creations. Warm regards, A
Alya Bondarenko
A Blooming Disappointment Turned Into Joy
When I placed an order for the "Artemisa" bouquet on interflora.it, I eagerly anticipated a beautiful surprise for my mother. However, upon receiving the delivery, my excitement turned into concern as the bouquet looked nothing like the one I had chosen online. Disappointment crept in as I noticed strange, dry leaves that were not part of the original arrangement. Initially disheartened by the mismatch, I reached out to the customer service team at Interflora. To my relief, they were incredibly understanding and apologetic for the error. They swiftly arranged for a new and corrected bouquet to be sent out to my mother. Upon receiving the second delivery, I was overjoyed to see a stunning arrangement that closely resembled the "Artemisa" bouquet I had initially selected. The flowers were fresh, vibrant, and exquisitely arranged, bringing a smile to my mother's face. The one kind of flower and eucalyptus that were consistent with the online image beautifully complemented each other, creating a truly breathtaking display. Despite the initial hiccup, I am grateful for the prompt and efficient response from the Interflora team. Their dedication to customer satisfaction turned what could have been a disappointing experience into one filled with joy and appreciation. Thank you, Interflora, for your commitment to excellence and for making my mother's day a memorable one with your beautiful blooms. W
WandereR BloggeR
Turning Frowns Upside Down – A Tale of Customer Service Triumph!
Dear interflora.it, I am overjoyed to share my recent experience with your service, which transformed a moment of disappointment into sheer delight. Initially, I encountered a hiccup with the delivery of my order, which left me disheartened. However, the exceptional customer support team promptly reached out to me, expressing genuine concern and offering a heartfelt apology for the inconvenience caused. What truly set this experience apart was the proactive approach to problem-solving. The team not only provided a clear explanation for the delay but also presented a solution that exceeded my expectations. Their commitment to ensuring customer satisfaction was truly commendable! I am thrilled to report that my order was not only delivered promptly but also came with an unexpected token of appreciation for my patience. This thoughtful gesture not only reaffirmed my trust in your brand but also left a lasting impression of your dedication to excellence. As a result of this experience, I am genuinely looking forward to placing future orders with interflora.it. Your attentive and empathetic customer service has truly turned the tide, and I am delighted to have experienced such a positive resolution. Thank you once again for your outstanding service, and I eagerly anticipate the opportunity to engage with your brand in the future. With heartfelt gratitude, W
WandereR BloggeR
A Glimmer of Hope: A Heartfelt Journey with Interflora.it
Embarking on a journey with Interflora.it, I encountered a hiccup that momentarily dimmed my spirits. Upon placing my order, circumstances arose that delayed the delivery, leaving me disheartened. However, amidst the confusion, a beacon of hope shone through the shadows. The team at Interflora.it, with unwavering dedication, offered transparency and a promise of resolution. Despite the unexpected delay, their communication was sincere and prompt, acknowledging the inconvenience caused and providing reassurance of a refund. While initially taken aback by the situation, I found solace in their commitment to resolve the issue with integrity and accountability. In a whirlwind of emotions, from frustration to understanding, I witnessed Interflora.it's genuine efforts to make amends and prioritize customer satisfaction. Their willingness to rectify the situation and their transparency throughout the process spoke volumes about their dedication to their clientele. Although momentarily disappointed, I left this experience with a newfound appreciation for Interflora.it's commitment to professionalism and customer care. This journey, though challenging, highlighted the importance of effective communication and genuine concern for customers' well-being. As I reflect on this experience, I am reminded that amidst setbacks, there lies an opportunity for growth and understanding. Interflora.it may have faced a hurdle, but their unwavering commitment to resolving it has left a lasting impression on me. I look forward to future interactions, armed with the knowledge that even in moments of turmoil, there is always a glimmer of hope. A
Asta Aiba
Unparalleled Beauty and Freshness: A Testimonial for Interflora.it
From the moment I received my order from interflora.it, I was captivated by the unparalleled beauty of the flowers. Not only were they stunning at first sight, but they continued to bloom and radiate freshness as the days went by. Even after more than a week, the flowers looked as fresh as they did on the day of delivery. The exceptional quality and longevity of the flowers have left an indelible impression on me. I have found my go-to destination for ordering flowers, and it's none other than interflora.it. With such a delightful and enduring experience, I wholeheartedly recommend interflora.it to anyone in search of exquisite and long-lasting floral arrangements. A
Asta Aiba
Exquisite Blooms That Last
Diving into the world of interflora.it was a serendipitous moment for me. The bouquet I ordered surpassed all expectations. The flowers seemed to defy time, retaining their freshness and beauty well beyond a week. It was a mesmerizing experience to see them bloom more each day, radiating their vibrant colors. This is a testament to the quality and care put into each arrangement. I am thrilled to have found a go-to destination for all my floral needs. The exceptional service and the longevity of the blooms have made me a loyal customer. Thank you, interflora.it, for bringing such joy and beauty into my life with your fresh and gorgeous flowers. Your attention to detail and dedication to excellence truly set you apart. V
Vally
Efficaci e creativi
As a busy professional, finding a reliable and creative florist has always been a challenge for me. After stumbling upon interflora.it, I can confidently say that my search is over. Their immediate response and innovative approach to floral arrangements truly set them apart. I was in urgent need of a last-minute gift, and interflora.it came to the rescue with their prompt service. The team's creativity shone through in the stunning bouquet they put together, leaving both me and the recipient in awe. The seamless experience and attention to detail truly showcased their understanding of their craft. I am grateful for the exceptional service provided by interflora.it and have undoubtedly found my go-to florist. Their efficiency and creativity exceed all expectations, and I would choose them every time. Thank you for your dedication to delivering excellence. V
Vally
Efficient and Innovative: A Personal Touch
As I reflect on my experience with interflora.it, the words that come to mind are "efficient" and "innovative." From the moment I reached out, their prompt response and creative solutions truly stood out. Their ability to understand my needs and deliver beyond expectations was nothing short of remarkable. What really impressed me was the personal touch they added to every interaction. It was evident that they put thought and care into their work, making me feel valued as a customer. This level of dedication is what sets them apart and makes me a loyal supporter. In moments of celebration or gratitude, I know I can rely on interflora.it to enhance the experience with their distinctive approach. Thank you for your outstanding service. I am grateful for our partnership and look forward to many more interactions filled with your unique blend of efficiency and creativity. L
Lucy Gavin
Unforgettable Disappointment Turned Promising Experience
As a long-time customer, I anticipated another seamless transaction with interflora.it, only to encounter a disheartening experience. Despite my specific request for a morning delivery, the flowers arrived at 8:00 PM, causing immense inconvenience. The frustration escalated when I discovered that the delivered arrangement was a mere fraction of the vibrant display I had carefully chosen online. Utterly disheartened, I felt a palpable sense of regret for the wasted investment. However, with impeccable customer service and a genuine commitment to rectify the situation, interflora.it swiftly addressed my concerns. Their earnest efforts and thoughtful resolution transformed my initial disappointment into a promising experience, reaffirming my trust and loyalty. I sincerely appreciate the dedication displayed in turning a regrettable blunder into a testament of their unwavering commitment to customer satisfaction. L
Lucy Gavin
A True Gem: Heartwarming Experience with Interflora
Let me share my heartfelt experience with Interflora. Despite my initial reservations due to a negative review I had read, I decided to give them a chance. To my delight, my trust was rewarded beyond measure. The flowers arrived, not only on time but also in pristine condition. The colors were vivid, the aroma mesmerizing, and the arrangement exquisite. What stood out the most was the attention to detail. Each petal seemed carefully placed, reflecting a true labor of love. The recipient was overjoyed, and I was equally thrilled to have chosen Interflora for such a special occasion. In times where online shopping can be a gamble, Interflora shines as a true gem. Their dedication to customer satisfaction is evident in every bloom they deliver. I can confidently say that my faith in their service has been restored, and I will continue to choose them for all my floral needs.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
Interflora.it is a reputable online flower delivery service that has been connecting customers with beautiful floral arrangements for over 90 years. With a wide range of floral options available for any occasion, Interflora.it has become a go-to choice for individuals looking to brighten someone's day with a thoughtful gift.Pros and Cons
- Pros:
- Extensive selection of fresh and beautiful flower arrangements
- Timely delivery services, including same-day delivery
- Convenient and user-friendly website
- Excellent customer service and support
- High-quality products that meet customer expectations
- Cons:
- Pricing may be slightly higher compared to some competitors
- Shipping costs can add up, especially for international deliveries
- Limited customization options for flower arrangements