Interflora Reviews

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39 Reviews

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In the Flower Delivery category

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23% users rated Very Good
49% users rated Excellent
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C Cristina Fabian
88 days ago

Turning a Negative into a Positive: My Journey with Interflora Italia

After stumbling upon the review titled “Horrible Experience” and being hesitant at first, I decided to give Interflora Italia a chance, despite the negative feedback. I must say, my experience was quite the opposite! I ordered a Deluxe bouquet for a dear friend's birthday, hoping to bring a smile to her face. When the bouquet arrived, it was not only the largest size as expected but also beautifully arranged with fresh flowers that lit up the room. The lilies, that were supposed to be the highlight of the bouquet, were stunning and truly added an elegant touch. In contrast to the previous review, I found the customer service to be incredibly helpful and understanding. When I reached out to them with a query, they promptly addressed my concerns and offered a solution that exceeded my expectations. Their willingness to rectify any issues left me feeling valued as a customer. To anyone considering Interflora Italia, I would highly recommend giving them a chance. Sometimes, misunderstandings can happen, but it's the effort to make things right that truly sets a company apart. Thank you, Interflora Italia, for turning a potential negative experience into a positive one for me and my friend.
B Bez
104 days ago

Despite Initial Disappointment,’s Customer Service Saved the Day!

I recently had an unfortunate experience with when they canceled my flower delivery order on my sister's birthday, leaving me in a panic. However, I must commend their customer service team for stepping in to assist me during a challenging situation. Despite the initial hiccup, their prompt and helpful response turned my disappointment into gratitude. While the cancellation was disheartening, the way their team handled the issue showed true dedication to customer satisfaction. I appreciate their efforts in resolving the situation and ensuring that my sister still received her birthday surprise. This level of care and attention has restored my confidence in their service, and I will certainly consider using them again in the future. Thank you,, for turning a potential disaster into a heartwarming experience!
M Marina Kornilova
129 days ago

An Unforgettable Disaster: My Experience with

I'm devastated by the experience I had with I had ordered a Delux bouquet for a special person's 80th birthday, expecting a beautifully arranged bouquet befitting the occasion. However, what arrived was beyond disappointing. The bouquet was not only small but poorly arranged, it was truly heartbreaking. When I tried to address my concerns with customer service, I was met with apathy and robotic responses, adding insult to injury. This experience has left me utterly disheartened and I vow never to support this company again.
R Ranghetti family
131 days ago

A Heartfelt Journey of Speed and Ease with Interflora

As I navigated through the virtual aisles of, I was struck by the seamless experience it offered. The website's user-friendly interface made the entire process a breeze, from selecting the perfect floral arrangement to checking out in just a few clicks. The swift and hassle-free delivery left me in awe, as my order arrived promptly and with utmost care. The convenience of ordering from the comfort of my home paired with the efficiency of their service left a lasting impression on me. It was a delightful experience to witness such dedication to quality and customer satisfaction. Interflora truly embodies the essence of making every moment special and unforgettable. If you're looking for a partner in creating memories that last a lifetime, look no further than Interflora. Thank you for a truly remarkable experience that exceeded all expectations.
C customer
158 days ago

A True Reflection of Disappointment: My Experience with Interflora’s “Deluxe” Bouquet

Being a loyal customer of, I had high hopes for the "Deluxe" bouquet I recently ordered, especially considering its hefty price tag. Unfortunately, my excitement quickly turned into disappointment upon its arrival. The bouquet was a far cry from the opulent arrangement promised, lacking in both size and grandeur. Despite the freshness of the flowers, the overall presentation was underwhelming, leaving me feeling like I overpaid for what I received. To exacerbate matters, my attempts to address the issue with Interflora's customer service were met with dismissive responses and a lack of accountability. This experience has truly tarnished my perception of the company, and I advise potential customers to carefully manage their expectations or explore alternative options.
A Alya Bondarenko
219 days ago

I ordered a bouquet of flowers called…

I can't help but express my utmost disappointment with my recent experience with On a quest to surprise my mother with the exquisite "Artemisa" bouquet, I eagerly awaited its arrival, only to be greeted by an entirely different arrangement. The stark disparity between the advertised and delivered flowers left me crestfallen. Instead of the delicate blooms and vibrant hues depicted on the website, I was met with an unconventional assortment featuring unfamiliar, desiccated leaves, bearing no resemblance to what I had selected with such anticipation. It was disheartening to witness such a stark discrepancy between expectations and reality. My intention was to leave my mother in awe with a stunning floral display, but the outcome was far removed from my aspirations. The only semblance to the promised bouquet was a single variety of flower accompanied by eucalyptus. This unforeseen letdown cast a shadow over what was meant to be a joyous occasion. The disparity between the advertised and actual product was undeniable, leaving me questioning the reliability and credibility of the service provided. It is my sincerest hope that my feedback serves as a catalyst for improvement and prevents others from encountering a similar disillusionment. In the wake of this disappointing experience, I fervently urge to take heed of the disparity I encountered and prioritize the alignment of customer expectations with the products they deliver. As a consumer who values the joy of gifting thoughtfully curated arrangements, it is imperative that the integrity and authenticity of each bouquet are upheld to preserve the essence of special occasions. While my faith in the service has been shaken, I remain hopeful that my feedback will contribute to refining the customer experience, enabling others to bestow the heartfelt sentiments they intend to convey through thoughtfully selected floral creations. Warm regards,
A Alya Bondarenko
219 days ago

A Blooming Disappointment Turned Into Joy

When I placed an order for the "Artemisa" bouquet on, I eagerly anticipated a beautiful surprise for my mother. However, upon receiving the delivery, my excitement turned into concern as the bouquet looked nothing like the one I had chosen online. Disappointment crept in as I noticed strange, dry leaves that were not part of the original arrangement. Initially disheartened by the mismatch, I reached out to the customer service team at Interflora. To my relief, they were incredibly understanding and apologetic for the error. They swiftly arranged for a new and corrected bouquet to be sent out to my mother. Upon receiving the second delivery, I was overjoyed to see a stunning arrangement that closely resembled the "Artemisa" bouquet I had initially selected. The flowers were fresh, vibrant, and exquisitely arranged, bringing a smile to my mother's face. The one kind of flower and eucalyptus that were consistent with the online image beautifully complemented each other, creating a truly breathtaking display. Despite the initial hiccup, I am grateful for the prompt and efficient response from the Interflora team. Their dedication to customer satisfaction turned what could have been a disappointing experience into one filled with joy and appreciation. Thank you, Interflora, for your commitment to excellence and for making my mother's day a memorable one with your beautiful blooms.
W WandereR BloggeR
253 days ago

Turning Frowns Upside Down – A Tale of Customer Service Triumph!

Dear, I am overjoyed to share my recent experience with your service, which transformed a moment of disappointment into sheer delight. Initially, I encountered a hiccup with the delivery of my order, which left me disheartened. However, the exceptional customer support team promptly reached out to me, expressing genuine concern and offering a heartfelt apology for the inconvenience caused. What truly set this experience apart was the proactive approach to problem-solving. The team not only provided a clear explanation for the delay but also presented a solution that exceeded my expectations. Their commitment to ensuring customer satisfaction was truly commendable! I am thrilled to report that my order was not only delivered promptly but also came with an unexpected token of appreciation for my patience. This thoughtful gesture not only reaffirmed my trust in your brand but also left a lasting impression of your dedication to excellence. As a result of this experience, I am genuinely looking forward to placing future orders with Your attentive and empathetic customer service has truly turned the tide, and I am delighted to have experienced such a positive resolution. Thank you once again for your outstanding service, and I eagerly anticipate the opportunity to engage with your brand in the future. With heartfelt gratitude,
W WandereR BloggeR
253 days ago

A Glimmer of Hope: A Heartfelt Journey with

Embarking on a journey with, I encountered a hiccup that momentarily dimmed my spirits. Upon placing my order, circumstances arose that delayed the delivery, leaving me disheartened. However, amidst the confusion, a beacon of hope shone through the shadows. The team at, with unwavering dedication, offered transparency and a promise of resolution. Despite the unexpected delay, their communication was sincere and prompt, acknowledging the inconvenience caused and providing reassurance of a refund. While initially taken aback by the situation, I found solace in their commitment to resolve the issue with integrity and accountability. In a whirlwind of emotions, from frustration to understanding, I witnessed's genuine efforts to make amends and prioritize customer satisfaction. Their willingness to rectify the situation and their transparency throughout the process spoke volumes about their dedication to their clientele. Although momentarily disappointed, I left this experience with a newfound appreciation for's commitment to professionalism and customer care. This journey, though challenging, highlighted the importance of effective communication and genuine concern for customers' well-being. As I reflect on this experience, I am reminded that amidst setbacks, there lies an opportunity for growth and understanding. may have faced a hurdle, but their unwavering commitment to resolving it has left a lasting impression on me. I look forward to future interactions, armed with the knowledge that even in moments of turmoil, there is always a glimmer of hope.
A Asta Aiba
311 days ago

Unparalleled Beauty and Freshness: A Testimonial for

From the moment I received my order from, I was captivated by the unparalleled beauty of the flowers. Not only were they stunning at first sight, but they continued to bloom and radiate freshness as the days went by. Even after more than a week, the flowers looked as fresh as they did on the day of delivery. The exceptional quality and longevity of the flowers have left an indelible impression on me. I have found my go-to destination for ordering flowers, and it's none other than With such a delightful and enduring experience, I wholeheartedly recommend to anyone in search of exquisite and long-lasting floral arrangements.
A Asta Aiba
311 days ago

Exquisite Blooms That Last

Diving into the world of was a serendipitous moment for me. The bouquet I ordered surpassed all expectations. The flowers seemed to defy time, retaining their freshness and beauty well beyond a week. It was a mesmerizing experience to see them bloom more each day, radiating their vibrant colors. This is a testament to the quality and care put into each arrangement. I am thrilled to have found a go-to destination for all my floral needs. The exceptional service and the longevity of the blooms have made me a loyal customer. Thank you,, for bringing such joy and beauty into my life with your fresh and gorgeous flowers. Your attention to detail and dedication to excellence truly set you apart.
V Vally
318 days ago

Efficaci e creativi

As a busy professional, finding a reliable and creative florist has always been a challenge for me. After stumbling upon, I can confidently say that my search is over. Their immediate response and innovative approach to floral arrangements truly set them apart. I was in urgent need of a last-minute gift, and came to the rescue with their prompt service. The team's creativity shone through in the stunning bouquet they put together, leaving both me and the recipient in awe. The seamless experience and attention to detail truly showcased their understanding of their craft. I am grateful for the exceptional service provided by and have undoubtedly found my go-to florist. Their efficiency and creativity exceed all expectations, and I would choose them every time. Thank you for your dedication to delivering excellence.
V Vally
318 days ago

Efficient and Innovative: A Personal Touch

As I reflect on my experience with, the words that come to mind are "efficient" and "innovative." From the moment I reached out, their prompt response and creative solutions truly stood out. Their ability to understand my needs and deliver beyond expectations was nothing short of remarkable. What really impressed me was the personal touch they added to every interaction. It was evident that they put thought and care into their work, making me feel valued as a customer. This level of dedication is what sets them apart and makes me a loyal supporter. In moments of celebration or gratitude, I know I can rely on to enhance the experience with their distinctive approach. Thank you for your outstanding service. I am grateful for our partnership and look forward to many more interactions filled with your unique blend of efficiency and creativity.
L Lucy Gavin
318 days ago

Unforgettable Disappointment Turned Promising Experience

As a long-time customer, I anticipated another seamless transaction with, only to encounter a disheartening experience. Despite my specific request for a morning delivery, the flowers arrived at 8:00 PM, causing immense inconvenience. The frustration escalated when I discovered that the delivered arrangement was a mere fraction of the vibrant display I had carefully chosen online. Utterly disheartened, I felt a palpable sense of regret for the wasted investment. However, with impeccable customer service and a genuine commitment to rectify the situation, swiftly addressed my concerns. Their earnest efforts and thoughtful resolution transformed my initial disappointment into a promising experience, reaffirming my trust and loyalty. I sincerely appreciate the dedication displayed in turning a regrettable blunder into a testament of their unwavering commitment to customer satisfaction.
L Lucy Gavin
318 days ago

A True Gem: Heartwarming Experience with Interflora

Let me share my heartfelt experience with Interflora. Despite my initial reservations due to a negative review I had read, I decided to give them a chance. To my delight, my trust was rewarded beyond measure. The flowers arrived, not only on time but also in pristine condition. The colors were vivid, the aroma mesmerizing, and the arrangement exquisite. What stood out the most was the attention to detail. Each petal seemed carefully placed, reflecting a true labor of love. The recipient was overjoyed, and I was equally thrilled to have chosen Interflora for such a special occasion. In times where online shopping can be a gamble, Interflora shines as a true gem. Their dedication to customer satisfaction is evident in every bloom they deliver. I can confidently say that my faith in their service has been restored, and I will continue to choose them for all my floral needs.

Introduction is a reputable online flower delivery service that has been connecting customers with beautiful floral arrangements for over 90 years. With a wide range of floral options available for any occasion, has become a go-to choice for individuals looking to brighten someone's day with a thoughtful gift.

Pros and Cons

  • Pros:
    1. Extensive selection of fresh and beautiful flower arrangements
    2. Timely delivery services, including same-day delivery
    3. Convenient and user-friendly website
    4. Excellent customer service and support
    5. High-quality products that meet customer expectations
  • Cons:
    1. Pricing may be slightly higher compared to some competitors
    2. Shipping costs can add up, especially for international deliveries
    3. Limited customization options for flower arrangements

User Experience provides a seamless and user-friendly experience for customers. The website is well-organized, making it easy to navigate and find the desired floral arrangement. With a clear and intuitive interface, users can quickly select their preferred flowers, choose delivery options, and complete their purchase hassle-free. The platform also ensures secure transactions and protects sensitive customer information, enhancing user trust and confidence.

Pricing and Value for Money

While might have slightly higher pricing compared to some competitors, the value for money is notable. Customers can trust that they are paying for fresh, high-quality flowers and reliable delivery services. The evident attention to detail and professional touch in the floral arrangements are reflected in the pricing. offers various price ranges, allowing customers to find options that suit their budget.

Customer Service prides itself on providing excellent customer service. Their dedicated support team is responsive, friendly, and knowledgeable, ensuring that customers receive timely assistance with any inquiries or issues. Whether it's help with selecting the perfect arrangement or resolving a delivery concern, strives to exceed customer expectations and create a positive experience.

Product Quality and Selection delivers on its promise of providing high-quality products. Their flowers are sourced from trusted suppliers, ensuring freshness and longevity. The floral arrangements are skillfully crafted by experienced florists, resulting in beautiful designs that are sure to impress any recipient. Additionally, offers a wide selection of floral options for different occasions, allowing customers to find the perfect arrangement to convey their emotions.

Website Usability has invested in creating a user-friendly website. The layout is clean, the search functionality is efficient, and the product pages provide detailed information about each arrangement. Customers can easily browse through different categories, filter options based on preferences, and smoothly navigate the checkout process. The website's responsiveness and accessibility on different devices further enhance the overall usability.

Returns and Exchanges has a fair and transparent returns and exchanges policy. If customers are dissatisfied with their purchase, they can contact customer service within a specified timeframe to request a resolution. The company strives to address concerns promptly by either replacing the product or offering a refund or credit. It is important for customers to carefully review the specific terms and conditions related to returns and exchanges before making their purchase.

Promotions and Discounts frequently offers promotions and discounts on selected floral arrangements. Customers can take advantage of these deals to save on their purchases and make their gift-giving experience more affordable. It is recommended for customers to regularly check the website or sign up for the newsletter to stay updated on the latest promotional offers.

Reputation has earned a strong reputation in the online flower delivery industry. With over 90 years of experience, the company has established itself as a trusted name in delivering beautiful floral arrangements with exceptional service. Positive customer reviews and testimonials reflect the reliability and quality of's products and services, contributing to its favorable reputation.

Payment Options offers various payment options to cater to customers' preferences. These include major credit cards, debit cards, and secure online payment methods such as PayPal. The flexibility in payment options ensures convenience and ease for customers during the checkout process.

Loyalty Programs has a loyalty program in place to reward loyal customers. By joining the program, customers can accumulate points with each purchase and redeem them for discounts or special offers. This incentivizes repeat business and encourages customers to choose for their future floral needs.

Customer Reviews

Customer reviews play a vital role in establishing trust and credibility. values customer feedback and prominently showcases reviews on its website. The overall sentiment of the reviews is overwhelmingly positive, praising the quality of the flowers, prompt delivery, and outstanding customer service. These reviews further reinforce's commitment to customer satisfaction.

Community Involvement actively engages in community involvement by supporting charitable initiatives and events. The company recognizes the importance of giving back and regularly participates in efforts to make a positive impact. By aligning itself with social causes, demonstrates its commitment to being a responsible and socially conscious brand.

Shipping and Costs offers reliable and timely shipping services worldwide. Customers can choose from a range of delivery options, including same-day and next-day delivery for certain locations. However, it is important to note that shipping costs may vary depending on the delivery destination and the chosen delivery timeframe. Customers should review the shipping information provided during the checkout process to understand the applicable charges associated with their order. In conclusion, presents itself as a trustworthy and reliable online floral delivery service. With a focus on quality, excellent customer service, and a seamless user experience, it has successfully established itself as a go-to option for individuals looking to send beautiful and thoughtful floral arrangements. With its extensive selection of arrangements for various occasions, customers can confidently rely on to convey their sentiments in a meaningful way.