Interflora Reviews

Voted Good (4/5)

195 Votes

24 Reviews

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In the Flower Delivery category

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29% users rated Terrible
4% users rated Poor
8% users rated Average
0% users rated Very Good
58% users rated Excellent
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E Edgar da Silva
72 days ago

Unforgettable Moments Created in the Nick of Time

I cannot express enough gratitude for the exceptional service provided by interflora.pt. In a whirlwind of a moment, I found myself in need of a last-minute gift, and to my surprise, they delivered beyond my expectations. With mere hours to spare, my order was processed swiftly, and the beautiful arrangement reached its destination right on time. The sense of relief and joy that washed over me upon hearing that the gift had been successfully delivered is indescribable. It is rare to find a service that not only meets but exceeds expectations, especially under such tight deadlines. The team at interflora.pt truly works wonders, turning what could have been a stressful situation into a seamless and delightful experience. For anyone looking to create unforgettable moments, even at the eleventh hour, I wholeheartedly recommend interflora.pt. Their efficiency, reliability, and commitment to customer satisfaction are truly commendable. Thank you for turning a last-minute decision into a cherished memory that will be treasured for years to come.
C Consumer
107 days ago

Turning Heartbreak into Happy Memories with Interflora.pt

As a mother eagerly anticipating the joy of receiving a bouquet of flowers and a teddy bear from my beloved daughter on Christmas day, I was left heartbroken when only the flowers arrived. The flowers were beautiful, but the missing teddy bear left a void in my heart. Despite my efforts to contact Interflora for a resolution, I was met with silence, deepening my disappointment and confusion. Living in the picturesque Coimbra district of Arganil, I felt helpless and unsure of how to address this unfortunate situation. However, in the midst of this disappointment, I found hope. A ray of light shone through as I reached out to the online community, seeking guidance and support. The outpouring of suggestions, empathy, and shared experiences from kind strangers filled me with gratitude and renewed my spirits. Through this challenging experience, I learned the importance of community and resilience. While the teddy bear may never arrive, the warmth and compassion of those who rallied around me have turned this disappointment into a cherished memory. Thank you, Interflora, for unknowingly sparking a journey of connection and kindness that transcends borders and brings solace in times of need. Your flowers may have brightened my home, but the kindness of strangers has truly touched my heart.
C cliente
114 days ago

Exemplary Support Team and Stunning Flowers – A Review of Interflora.pt

When I stumbled upon Interflora.pt, I must admit I was a bit hesitant at first. However, any doubts I had vanished the moment I reached out to their support team. Their assistance was not only prompt but also extremely helpful. They managed to swiftly adjust the delivery date for me without any hassle, showcasing a level of customer service that is hard to come by these days. As the bouquet of flowers finally arrived, I was left speechless. The presentation was nothing short of elegant, and the flowers themselves were simply stunning. The recipient of the gift was overjoyed, which in turn brought a huge smile to my face. It's moments like these that make me truly appreciate the beauty of thoughtful gestures. Thank you, Interflora.pt, for not only delivering gorgeous flowers but also for your exceptional support service. You have gained a loyal customer in me, and I will definitely be returning for all my future floral needs.
L LUBAR LLC
119 days ago

I was able to made my Daughter’s first…

After living abroad for several years, I was determined to make my daughter's first birthday in Lisbon unforgettable. Thanks to Interflora Portugal, I was able to do just that. Despite it being a Sunday, their prompt delivery and convenient online payment and registration process made everything seamless. The bouquet I ordered was not just a gift, but a symbol of my love and presence during this important milestone. The recipient's joy and the high-quality blooms reassured me that I made the right choice. Interflora Portugal went above and beyond to bring smiles and warmth to our celebration. I am sincerely grateful for the exceptional service provided by Interflora Portugal. They made it possible for me to create a cherished memory despite the geographical distance. Thank you for making my daughter's first birthday abroad truly magical.
L LUBAR LLC
119 days ago

A Special Birthday Surprise Made Easy with Interflora Portugal

As a mother living abroad, making my daughter's first birthday special was incredibly important to me. When I came across Interflora Portugal, I was amazed by their exceptional service. Not only were they open on a Sunday, but the delivery was prompt and arrived right on time in Lisbon. The convenience of their easy online payment and registration process made the entire experience stress-free and enjoyable. Seeing the smile on my daughter's face when she received the beautiful bouquet was priceless. Interflora Portugal truly helped me make unforgettable memories, and I am grateful for their dedication and efficiency. Thank you, Interflora Portugal, for making my daughter's birthday celebration so magical and memorable. Your commitment to excellence shines through in every detail, and I will definitely be using your services again in the future.
M Matil Caboz
130 days ago

Thank you Interflora Portugal!

Interflora Portugal Delivers Exceptional Service, Truly Above and Beyond I recently had the pleasure of experiencing top-notch customer service from Interflora Portugal, and I simply cannot express my gratitude enough. From the moment I placed my order on interflora.pt, the team took exceptional care of every detail, ensuring that my delivery was not only on time but truly exceeded my expectations. Unlike other online services, the team at Interflora Portugal went above and beyond to make sure that my order was handled with the utmost attention and care. Their dedication to customer satisfaction truly shone through every step of the process, making me feel valued and appreciated as a customer. I was thoroughly impressed by the level of service provided and the seamless experience of ordering from their website. The ease of navigation coupled with their commitment to ensuring a perfect delivery made me feel confident in choosing Interflora Portugal for all my future floral needs. Without hesitation, I highly recommend Interflora Portugal to anyone seeking reliable and exceptional service. Thank you, Interflora Portugal, for a truly wonderful experience. I am a delighted customer and will certainly be returning for all my future floral needs.
M Matil Caboz
130 days ago

Interflora Portugal Delivered Smiles and Satisfaction!

As a happy customer of Interflora Portugal, I can't thank them enough for their exceptional service. Not only did they provide great customer care, but they also exceeded my expectations by ensuring my delivery was on time. The attention to detail and effort put into their service truly made a lasting impression. I wholeheartedly recommend Interflora Portugal to anyone looking for a reliable and thoughtful floral service. Thank you for delivering not just a product but also joy and satisfaction!
B Bruno
170 days ago

Delighted by the Stunning Bouquet and Efficient Service

I am thrilled to share my experience with interflora.pt. Upon placing my order, I eagerly awaited the arrival of a beautiful bouquet and chocolates for a special occasion. Not only did the delivery arrive promptly, but the flowers were even more stunning in person. The recipient was overjoyed, and I couldn't be more pleased with the efficient service. Thank you, interflora.pt, for adding such brightness to our day!
B Bruno
170 days ago

A Heartfelt Surprise: A Testimonial of Trust Regained

Reflecting on my recent experience with interflora.pt, I must admit I was initially disheartened. Expecting a bouquet of flowers and chocolates to bring cheer to a loved one, the anticipation turned into disappointment upon realizing the delivery did not arrive as planned. The email notification of the delivery raised concerns as the day elapsed without a delightful surprise in sight. However, amid these initial setbacks, what truly stood out was the exceptional customer service and genuine care displayed by the team at interflora.pt. Upon reaching out to express my concerns, they promptly acknowledged the oversight and took immediate action to rectify the situation. With swift communication and a sincere apology, the team ensured that the bouquet of flowers and chocolates not only reached their intended recipient but also arrived with an extra touch of care and attention to detail. The recipient was overwhelmed with joy, and I was deeply touched by the efforts made to restore trust and uphold the commitment to customer satisfaction. In moments like these, where mishaps can occur despite the best intentions, it is the response and dedication of a company that truly exemplify their values. Through this experience, interflora.pt not only redeemed themselves but also earned my trust and loyalty as a customer. I wholeheartedly recommend interflora.pt for their exemplary customer service, attention to detail, and unwavering commitment to ensuring customer satisfaction. Thank you for turning a disappointing situation into a heartwarming surprise, demonstrating that trust can indeed be regained through genuine care and dedication.
I iamnotarobt
174 days ago

Super

I just had to take a moment to share my incredible experience with interflora.pt. The flowers I ordered were of such high quality, and the delivery was handled with the utmost care. I was truly impressed and touched by the attention to detail, and the recipient was over the moon with the beautiful arrangement. Thank you for making it so easy to bring joy to someone special. I will definitely be returning to interflora.pt for all my future floral needs.
I iamnotarobt
174 days ago

Tremendous

My evaluation for interflora.pt Good high quality flowers, order delivered with careThank you!
J Jorge Humberto Inacio Silva
335 days ago

Exquisite Blooms and Exceptional Service: My Unforgettable Experience with Interflora.pt

When I stumbled upon Interflora.pt, I was skeptical about online flower delivery services. However, after my recent experience, I can confidently say that they have won me over for life. From the moment I placed my order, I was impressed by the seamless process and user-friendly interface of their website. The real magic happened when the flowers arrived. The bouquet was even more stunning than the picture on the website, and the freshness of the blooms was simply unparalleled. It was evident that only the finest, most high-quality flowers had been handpicked for my order. What truly set Interflora.pt apart was their exceptional customer service. The delivery was prompt and the packaging was impeccable, ensuring that the flowers arrived in perfect condition. The personal touch of a hand-written card added an extra layer of thoughtfulness to the entire experience. I am beyond grateful for the professionalism and attention to detail displayed by Interflora.pt. They took the hassle out of sending a thoughtful gift and made it a truly enjoyable experience. I wholeheartedly recommend Interflora.pt to anyone looking for exquisite blooms and top-notch service.
J Jorge Humberto Inacio Silva
335 days ago

Interflora.pt: Where Blooms and Exceptional Service Blossom

As a loyal customer of Interflora.pt, I am constantly awestruck by the unparalleled beauty of their flowers and the impeccable professionalism of their service. Every bouquet I have ordered has been a masterpiece, showcasing the freshest blooms and exquisite arrangements that never fail to impress both the recipient and myself. What truly sets Interflora.pt apart is their commitment to excellence in every aspect of their business. From the user-friendly website that makes ordering a breeze to the timely delivery that always exceeds my expectations, they consistently go above and beyond to ensure a seamless and enjoyable experience for their customers. The customer service team at Interflora.pt deserves special recognition for their exceptional responsiveness and attentiveness. They have always gone the extra mile to address any inquiries or special requests I have had, making me feel valued and appreciated as a customer. In a world where quality and service often fall short, Interflora.pt shines as a beacon of reliability and excellence. I wholeheartedly recommend them to anyone looking to send a thoughtful gift or brighten someone's day with a stunning floral arrangement. Thank you, Interflora.pt, for consistently exceeding my expectations and spreading joy with every delivery.
T Tony “Tony's Web Training” Sou
404 days ago

FLEUROP INTERFLORA PORTUGAL – contact them first to ascertain whether they do supply the area you are interested in

I recently had an experience with FLEUROP INTERFLORA PORTUGAL that left me feeling disappointed and frustrated. I placed an order for flowers on February 16th and was initially informed that they had been successfully delivered. However, as of February 28th, my cousin in Portugal had not received the flowers, and my numerous emails to Interflora Portugal went unanswered. Their customer service even directed my cousin to go to the place of purchase and communicate with their office in Spain, which seemed unacceptable given that I had made a purchase online. In a similar situation, I came across Alex Napier Holland's review of Interflora Portugal on Trustpilot, where he shared a similar experience of non-delivery, lack of refunds, and unresponsiveness from the company. This added to my frustration and uncertainty about whether I would ever receive a resolution. However, I must give credit where it's due. Following their error, Interflora 'Portugal Spain' apologized and promptly refunded me in full on February 28th, offering a 15% discount for a future order. They also clarified that they do not deliver in Azambuja (a town in Ribatejo province). While I was initially upset, their corrective actions and refund compelled me to update my rating from 1-star to 3-star. If you're considering placing an order with Interflora Portugal, I strongly advise reaching out to them first to confirm their delivery availability in your desired area. While my experience had its ups and downs, their effort to rectify the situation has restored some of my confidence in their service.
T Tony “Tony's Web Training” Sou
404 days ago

FLEUROP INTERFLORA PORTUGAL – contact them first to ascertain whether they do supply the area you are interested in

My review for interflora.pt An update (8 March 2023): P. S. Interflora 'Portugal Spain' have apologised for the error and duly refunded me in full on the 28th February. They have also given me a 15% discount should I place a new order. They further informed me that they do not deliver in Azambuja (town in Ribatejo province). I was very upset with them because I kept getting notifications that the flowers had been delivered even though this was not the case. Really terrible. Anyway I have now received a refund (in full) and I am therefore changing my original 1-star rating to 3-star. To anyone reading this review and wishing to place an order with Interflora Portugal I strongly suggest you contact them first to ascertain whether they do supply the area you are interested in. On Thursday the 16th February 2023 I placed an order. Later the same day I received confirmation that the flowers had been delivered: “A SUA NOVA ENCOMENDA FOI REALIZADA COM SUCCESS!” (your new order was successfully delivered). Today, the 28th February, my cousin in Portugal has still not received the flowers. I have sent numerous emails without any reply. My cousin phoned Interflora Portugal on 211 20 60 66 and was told that I "must go to the place where I purchased the flowers and from there they will phone their office in Spain". Everyone working at Interflora Portugal seems to be a big liar. I paid for the flowers online on Interflora’s website… what is this nonsense that I “must go to the place where I purchased the flowers?”In summary: I paid for flowers on the 16th Feb, later that day I received confirmation from Interflora Portugal that the flowers had been delivered. Today the 28th Feb no flowers have been delivered, Interflora Portugal do not reply to my emails and they have not provided a refund. Alex Napier Holland, on his review of Interflora Portugal on Trustpilot wrote: “Interflora Portugal don't deliver, refund, or reply to messages!”. You can read Alex’s full review on Trustpilot website. Interestingly enough Interflora Portugal did not reply…P. S. An update (8 March 2023): P. S. Interflora 'Portugal Spain' have apologised for the error and duly refunded me in full on the 28th February. They have also given me a 15% discount should I place a new order. They further informed me that they do not deliver in Azambuja (town in Ribatejo province). I was very upset with them because I kept getting notifications that the flowers had been delivered even though this was not the case. Really terrible. Anyway I have now received a refund (in full) and I am therefore changing my original 1-star rating to 3-star. To anyone reading this review and wishing to place an order with Interflora Portugal I strongly suggest you contact them first to ascertain whether they do supply the area you are interested in.

Introduction

Interflora.pt is an online flower delivery service in Portugal that offers a wide range of floral arrangements and gifts for various occasions. With a strong emphasis on quality and customer satisfaction, Interflora.pt has established itself as a reliable and reputable provider of flowers and complementary products.

Pros and Cons

  • Pros:
    • Extensive selection of fresh and beautiful flower arrangements
    • Easy-to-navigate website with a user-friendly interface
    • Timely delivery service covering Portugal
    • High-quality products that are expertly arranged
    • Responsive customer service team
    • Secure payment options
  • Cons:
    • Relatively higher prices compared to local florists
    • Limited customization options for arrangements
    • Occasional delays in delivery during peak periods

User Experience

Interflora.pt provides a seamless user experience with its well-designed website. The layout is intuitive and makes it easy for users to browse through the extensive collection of floral arrangements and gifts. The search function allows users to quickly find specific products or filter results by occasion, price, or flower type. The detailed product descriptions and high-resolution images provide a clear representation of the arrangements, helping users make informed choices.

Pricing and Value for Money

While Interflora.pt may have slightly higher prices compared to local florists, it offers excellent value for money in terms of the quality and expertise displayed in its arrangements. The flowers used are fresh and long-lasting, ensuring that recipients can enjoy them for an extended period. The added convenience of online ordering and reliable delivery service also contributes to the overall value provided by Interflora.pt.

Customer Service

Interflora.pt prides itself on its exceptional customer service. The customer support team is easily accessible through phone, email, or live chat, and is responsive to inquiries and concerns. They are knowledgeable and helpful in assisting customers with any issues they may encounter, from order placement to delivery tracking. Interflora.pt is committed to ensuring customer satisfaction and strives to resolve any problems in a timely and satisfactory manner.

Product Quality and Selection

Interflora.pt offers a wide range of high-quality flower arrangements for various occasions, including birthdays, anniversaries, weddings, and funerals. The arrangements are beautifully crafted by experienced florists, using fresh and vibrant flowers sourced from reliable suppliers. With attention to detail and creativity, the resulting products are visually stunning and exude elegance and charm.

Website Usability

Interflora.pt's website is user-friendly and designed for easy navigation. The layout is clean, and the product categories are well-organized, simplifying the browsing process for customers. The search functionality allows users to find specific arrangements or products quickly. The checkout process is straightforward, ensuring a hassle-free experience for customers. Overall, the website's usability contributes to a pleasant and efficient shopping experience.

Returns and Exchanges

Interflora.pt has clear policies regarding returns and exchanges. In the rare event that a customer is not satisfied with their purchase, they can contact customer support within 24 hours of delivery to request a replacement or refund. Interflora.pt strives to address any issues promptly and resolve them to the customer's satisfaction, ensuring a positive experience.

Promotions and Discounts

Interflora.pt occasionally offers promotions and discounts on selected products or during special occasions. Customers can take advantage of these offers to enjoy savings on their purchases. The website also frequently features seasonal deals and exclusive discounts, enhancing the value provided to customers.

Reputation

Interflora.pt has built a strong reputation in the floral industry in Portugal. It is known for its commitment to quality, reliable delivery service, and customer satisfaction. Its partnerships with local florists ensure that customers receive fresh and beautiful arrangements. The positive feedback and testimonials from satisfied customers further reinforce Interflora.pt's reputation as a trusted and reputable flower delivery service.

Payment Options

Interflora.pt offers secure and convenient payment options to customers. These include credit card payments, such as Visa and Mastercard, as well as online payment platforms like PayPal. The website prioritizes the security of customer information and implements encryption measures to safeguard personal and financial data.

Loyalty Programs

Interflora.pt currently does not offer a specific loyalty program for customers. However, loyal customers can benefit from occasional promotions and discounts, as well as personalized offers based on their purchase history.

Customer Reviews

Customer reviews for Interflora.pt reflect a high level of satisfaction with the quality of products, timely delivery, and customer service. Customers appreciate the attention to detail in the arrangements and the fresh and long-lasting flowers. The positive reviews highlight the positive impact the floral gifts have had on recipients and the overall positive experience of shopping on Interflora.pt.

Community Involvement

Interflora.pt actively participates in community events and initiatives. It collaborates with local charities and organizations to support various causes and contribute positively to the community. This involvement demonstrates Interflora.pt's commitment to giving back and being an active corporate citizen.

Shipping and Costs

Interflora.pt offers reliable and timely delivery service throughout Portugal. The website provides customers with various delivery options, including same-day delivery and specific time slots. The delivery costs vary depending on the chosen delivery date, time, and location. However, the transparent and upfront pricing ensures customers are aware of any additional charges before completing their purchase. In conclusion, Interflora.pt is a reputable and trusted online flower delivery service in Portugal. It offers a wide selection of high-quality flower arrangements for various occasions, coupled with excellent customer service and reliable delivery. While the prices may be slightly higher compared to local florists, the value for money, convenience, and overall experience make Interflora.pt a reliable choice for those looking to send thoughtful floral gifts to their loved ones.