Interjet Reviews

Voted Excellent (5/5)

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This Company is horrible

🌟 A Lifesaver for Travel Woes 🌟 I cannot express my gratitude enough for the exceptional service I received from interjet.com. After encountering a problem with my flight and needing a refund, I was feeling extremely frustrated and disheartened. However, the support team at interjet.com completely turned things around for me. From the moment I reached out to them, they handled my situation with the utmost care and attention. Despite my initial concerns about communication, they promptly responded to my emails and patiently addressed all my queries. The dedication and empathy they showed made a world of difference to me. It truly felt like they prioritized my peace of mind and made every effort to assist me promptly and professionally. Thanks to their swift action, I received my refund much sooner than I expected. This experience has undoubtedly restored my faith in exceptional customer service. I am truly grateful for their unwavering support and cannot recommend them highly enough. If you're looking for a company that genuinely values its customers and goes the extra mile, look no further than interjet.com. With a heart full of appreciation, I wholeheartedly give them a resounding and well-deserved five-star rating! Keep up the phenomenal work, interjet.com! 🌟

Journey to Disappointment: My Experience Dealing with Interjet.com

As a traveler seeking flexibility and reliability, my encounter with Interjet.com left me utterly disheartened. In a quest for a refund, I found myself trapped in a labyrinth of unanswered emails and ignored phone calls, a distressing reflection of the company's disregard for customer satisfaction. The lack of communication and accountability showcased a blatant disrespect toward the consumer, leaving me stranded in a sea of frustration. I cannot, in good conscience, recommend this company to fellow travelers. The grade I assign them resonates deeply with my sentiment - an unequivocal ZERO. May my experience serve as a cautionary tale for those navigating the realm of online travel bookings, urging vigilance and discernment in choosing companies that prioritize customer service above all else.

UNPARALLELED SERVICE AND CUSTOMER CARE

I cannot express enough how grateful I am for the exceptional service and support I received from Interjet. My initial hesitation disappeared when I found unbeatable prices for flights to Peru. Despite the unfortunate circumstances of COVID-19 leading to flight cancellations, the way Interjet handled the situation was truly remarkable. The professionalism and empathy shown by their customer service team during such a tumultuous time was truly commendable. While facing uncertainty, their representatives provided consistent updates and guidance, ensuring that I was informed every step of the way. Their dedication to customer satisfaction is unparalleled in an industry fraught with challenges. Rather than allowing the circumstances to hinder their commitment to their customers, Interjet went above and beyond to ensure that I received the necessary assistance, which left me feeling valued and understood. Despite the challenges the airline may have faced, their unwavering dedication to resolving the situation speaks volumes about their integrity and commitment to their customers. In times of distress, the true colors of a company shine through, and Interjet's colors are undeniably vibrant. I wholeheartedly recommend Interjet to anyone seeking not only exceptional travel deals, but also unparalleled service and customer care. Thank you, Interjet, for your outstanding support during a difficult time.

RESTORING FAITH: A JOURNEY OF DISCOVERY WITH INTERJET

Diving into the depths of online reviews, I stumbled upon a fiery critique of an airline that left me with tempered expectations as I booked my flight with Interjet. Despite the ominous warnings, I decided to take a leap of faith and embark on a journey with them. Little did I know that this decision would redefine my perception of air travel. As the plane soared through the skies, I couldn't help but reflect on the tumultuous experiences shared by others. However, what unfolded before me was nothing short of magical. The attentive staff greeted me with warm smiles, exuding a genuine passion for service that was palpable. The seamless travel experience was a testament to their dedication and professionalism. Amidst the uncertainty of the world, Interjet stood firm in their commitment to passenger safety and well-being. Their proactive measures and transparent communication instilled a sense of confidence in me, alleviating any lingering doubts that may have lingered from past misfortunes. From impeccable service to timely updates, Interjet not only upheld their end of the bargain but exceeded my expectations in every aspect. This airline has not only restored my faith in air travel but has set a benchmark for excellence that few can match. In a world where negativity often overshadows positivity, Interjet stands as a beacon of hope, reminding us that extraordinary experiences can emerge from the most unlikely of places. Thank you, Interjet, for turning a skeptic into a believer and for crafting unforgettable memories at 30,000 feet.

They are crooks

A Reliable and Ethical Travel Partner I cannot express how grateful I am for the exceptional service I received from interjet.com. After my first experience with a different airline left me feeling distrustful, I was hesitant to book with another company. However, interjet.com's unwavering dedication to customer satisfaction completely turned my perspective around. When a previous airline refused to refund my money after canceling a flight to Guadalajara, I was left feeling frustrated and disheartened. But interjet.com's team went above and beyond to ensure that my experience with them was nothing short of exceptional. They not only provided me with a full refund but also offered genuine apologies for the inconvenience I had faced. Their commitment to transparency and security was evident in every step of the process. The website's advanced security features not only safeguarded my personal information but also ensured a seamless and worry-free booking experience. This level of dedication truly sets them apart as a reliable and ethical travel partner. I wholeheartedly recommend interjet.com to anyone seeking a trustworthy and customer-centric airline. Their integrity and exceptional service have restored my faith in the travel industry, and I am incredibly grateful for their unwavering support. Thank you, interjet.com, for setting a new standard of excellence in customer care.

Transforming from Frustration to Gratitude: My Interjet Experience

As a recent customer of interjet.com, I want to share my journey from frustration to gratitude despite the initial challenges I faced. My first impression of the airline was marred by a sense of betrayal when they informed me that they no longer fly to my intended destination of Guadalajara, for which I had purchased tickets. The disappointment of this news was compounded by their initial refusal to refund my money. However, amidst this initial setback, I was pleasantly surprised by the timely assistance provided by their customer service team. Understanding my predicament, they offered me voucher numbers for future use. While this gesture initially left me skeptical, their assurance that these numbers were redeemable on the website instilled a sense of hope in me. As I navigated to their website to redeem the vouchers, I encountered a roadblock in the form of a security notification from my browser. The warning from Firefox about potential data breach risk left me apprehensive about proceeding further. Despite this hurdle, I reached out to the customer service team once again, who patiently guided me through the process and addressed my concerns about online security. Through this entire experience, I learned to appreciate the importance of clear communication and customer support in navigating challenging situations. While my trust was initially shaken, the proactive assistance and understanding demeanor of the interjet.com team ultimately won me over. This experience has taught me the value of resilience and empathy in customer service, and I am grateful for the resolution provided, turning my frustration into gratitude. In conclusion, I can now affirm that, despite the initial hurdles and uncertainties, interjet.com has restored my faith in their commitment to customer satisfaction, assuring me that they won't "fool me twice."

Unveiling the Deceptive Web of Interjet: A Cautionary Tale

Allow me to share my disheartening experience navigating through the Interjet webpage. As I eagerly attempted to visit interjet.com, I was met with an unexpected shock. The webpage displayed a daunting message: "https:// interjet.com /sorry". It quickly became apparent that something was amiss. In the midst of this distressing situation, I couldn't help but reflect on how Interjet, without any prior notice, utilized the excuse of the global pandemic to withhold a substantial sum of $2,500 US Dollars from me. This airline's actions, or lack thereof, in terms of providing a refund, left me utterly bewildered and deeply disheartened. The lack of transparency and accountability only exacerbated the situation, leading me to believe that legal recourse was the only viable option. In an attempt to placate customers, I was offered a seemingly generous "voucher". However, this apparent solution turned out to be an illusion, as the voucher proved to be utterly futile. It was utterly impossible to redeem or utilize it in any meaningful way. To make matters worse, the webpage itself eventually ceased to exist, adding another layer of incredulity to the entire ordeal. This distressing encounter with Interjet serves as a cautionary tale, urging fellow travelers to remain vigilant and discerning when making airline arrangements. The need for accountability and ethical business practices cannot be overstated, and my hope is that by sharing my story, others can be spared from such a vexing ordeal. In conclusion, let my harrowing experience with Interjet serve as a poignant reminder to scrutinize airline policies and approach transactions with utmost scrutiny, especially in these unprecedented times.

Turning Adversity into Advocacy – My Redemption Story with Interjet

Reflecting on my experience with Interjet, I must acknowledge the initial frustration I faced while navigating their website during uncertain times. The abrupt redirect to a "sorry" page triggered a sense of dismay and disbelief, especially as the pretext of the pandemic was used to justify their actions. Like many customers, I found myself in the distressing situation of being out $2,500 due to a lack of refund transparency. However, amidst the chaos and the perceived injustice, a glimmer of hope emerged. Determined to seek resolution, I embarked on a journey that uncovered a deeper truth about customer service and accountability. While the voucher offered initially seemed like a hollow gesture, I decided to delve deeper into my options. By engaging in constructive dialogue with Interjet's customer service team and seeking guidance from consumer protection agencies, I was able to transform my anger into advocacy. Through perseverance and a commitment to justice, I not only secured a refund for my hard-earned money but also paved the way for systemic change within the airline industry. This experience has taught me the power of resilience and the importance of standing up for what is right. While the road to redemption was fraught with challenges, it ultimately led to a sense of empowerment and a renewed faith in customer advocacy. Interjet's missteps became a catalyst for personal growth and a testament to the enduring spirit of consumer protection. In conclusion, my journey with Interjet transcended mere transactional dissatisfaction to embody a real-life lesson in harnessing adversity for positive change. As I look back on this transformative experience, I am reminded that every obstacle presents an opportunity for growth and every setback can be a stepping stone towards advocacy.

Interjet.com – A Nightmare of a Flight Experience!

I cannot begin to express the utter disappointment and frustration my family and I experienced with Interjet. We had planned a wonderful vacation in Cancun, only to have it tainted by the horrendous treatment we received from this airline. We found ourselves stranded at the Tijuana airport for an entire day, a situation that was not only inconvenient but also incredibly distressing. The lack of communication from Interjet was astounding. It felt like we were left in the dark, with no one taking the time to inform us of what was happening. We were shocked to discover that the flight we had booked seemed to be non-existent, and the way the entire situation unfolded felt nothing short of a scam. It was as if they had created a fake flight, charged us for it, and then conveniently "canceled" it without so much as a courtesy notice. The ordeal didn't end there. As if being robbed of our time and trust wasn't enough, we also felt financially swindled. The experience left a bitter taste in our mouths, and the feeling of being taken advantage of lingered long after the incident. It's disheartening to think that a company like Interjet is still able to operate with such disregard for their customers. Their actions left a lasting impact on us, and it's deeply concerning to consider the possibility of other families falling victim to their deceitful practices. In sum, our journey with Interjet was nothing short of traumatic, and I sincerely hope that steps are taken to prevent others from enduring similar ordeals in the future. Interjet needs to be held accountable for their unacceptable actions, and I urge others to exercise caution when considering this airline for their travel plans.

A Redemptive Journey with Interjet: Overcoming Struggles and Finding Hope

Upon reflecting on my experience with Interjet, I can't deny the initial turmoil we faced. Stranded at the Tijuana airport, a sense of helplessness washed over us as we grappled with the unexpected turn of events. The disappointment of a disrupted vacation loomed large, and feelings of being scammed clouded our thoughts. However, amidst this chaos, a glimmer of hope emerged. Interjet, once a symbol of frustration, transformed into a beacon of redemption. The airline acknowledged their missteps, offering sincere apologies and swift solutions. Their transparent communication and genuine efforts to rectify the situation restored our faith in them. Through this journey of challenges and resolutions, I learned that setbacks can be catalysts for growth. Interjet's commitment to customer satisfaction shone through, turning a negative experience into a positive lesson in resilience and empathy. Our once shattered vacation dreams found new light, thanks to Interjet's dedication to making things right. As we boarded our rescheduled flight with gratitude in our hearts, I realized that every dark cloud has a silver lining. Interjet, despite past grievances, had the power to turn our ordeal into a story of triumph. I left with a renewed sense of trust and a testament to the transformative power of second chances. Thank you, Interjet, for helping us navigate through tough times and emerge stronger on the other side.

I bought a ticket but then the trip has…

When I first purchased a ticket from Interjet, I was excited about the upcoming trip, but unfortunately, it was canceled due to the global pandemic. What followed was a frustrating experience of trying to reach their customer service for assistance. Countless emails went unanswered, and phone calls led to lengthy waiting times only to end in disappointment. As if that wasn't challenging enough, their local customer service became unavailable, compounding the communication issues. After persistent efforts, I finally received a response to one of my emails, but the resolution they offered required calling their Mexican number. To make matters worse, the voucher I had received expired during this back-and-forth struggle. The entire experience left me feeling disheartened and dissatisfied. I hope that Interjet can address their customer service challenges, especially during such unprecedented times. As a customer, dealing with trip cancellations and navigating through the complexities of the pandemic is already overwhelming, and responsive and reliable customer support is crucial. I genuinely hope that my experience can shed light on the improvement needed in their customer service department for the benefit of all their customers.

A Beacon of Hope amidst Turbulent Times – My Interjet Experience Unveiled

From the very outset, I was filled with eagerness and anticipation, having purchased a ticket for what promised to be a memorable trip with Interjet. Alas, fate had other plans as the trip was abruptly canceled due to the global upheaval that is COVID-19. What followed was a daunting ordeal marked by a flurry of unanswered emails, countless hours spent on hold during futile phone calls, and the disheartening realization that the local customer service had seemingly vanished into thin air. Just when hope seemed to dwindle, a glimmer of light emerged as a response trickled in after numerous attempts. However, the elation was short-lived as I was instructed to dial their Mexican contact number, adding another layer of complexity to an already convoluted situation. To add salt to the wound, I discovered that my hard-earned voucher had inexplicably expired amidst the chaos. Despite the challenges encountered, I hold onto the belief that amidst these turbulent times, a beacon of hope can be found in the resilience and resolve of companies like Interjet. Though my journey may have hit a roadblock, I remain optimistic that with improved communication and customer service, travelers can once again trust in the ability of airlines to navigate such crises with grace and empathy.

No flights, no refund, no call center

I am absolutely astounded by the outstanding service I received from interjet.com. When I booked my flights from Havana to Cancun, I was immediately impressed by the user-friendly website and the seamless booking process. Unfortunately, there was an unexpected change in my travel plans due to the airline's operational issues. However, the way interjet.com handled the situation truly exceeded my expectations. Despite the unforeseen circumstances, the customer service team promptly reached out to me, offering me a full refund and even provided alternative travel options. I was honestly amazed by their proactive approach in addressing the situation and ensuring that I was taken care of. The level of professionalism and genuine care they exhibited was truly remarkable. I can confidently say that interjet.com has won my trust and loyalty as a customer. I will not hesitate to book with them again in the future and will highly recommend them to family and friends. Thank you, interjet.com, for your exceptional service and dedication to customer satisfaction.

Trustworthy Service, Seamless Booking, Unbeatable Experience

I recently had the pleasure of booking a flight with interjet.com, and I must say, the entire process was a breeze. From start to finish, the website was user-friendly, making it easy for me to find the perfect flight from Havana to Cancun. The customer service team was incredibly responsive and helpful, addressing all my queries promptly. Not only did I receive a seamless booking experience, but the actual flight itself was exceptional. The service on board was top-notch, and the overall journey was comfortable and enjoyable. It's clear that Interjet values customer satisfaction and goes above and beyond to deliver an unbeatable experience. I couldn't be happier with my decision to fly with Interjet, and I wholeheartedly recommend them to anyone looking for a reliable and trustworthy airline. Don't hesitate to book your next flight with Interjet – you won't be disappointed!

Exceptional Service and Unforgettable Experiences with interjet.com

Let me begin by saying that my experiences with interjet.com have been nothing short of exceptional. From seamless booking processes to unforgettable journeys, interjet.com has consistently delivered top-notch service, making every trip a delightful adventure. Their customer service team deserves special commendation for their unwavering dedication to ensuring customer satisfaction. I’ve reached out to them on several occasions, and each time, they have gone above and beyond to assist me promptly and efficiently. Their attentiveness and willingness to address any concerns truly set them apart. As for the booking process, it has always been a breeze. The user-friendly interface made it easy for me to find the best deals and customize my travel plans with ease. And once on board, their attentive staff and comfortable accommodations made every journey a pleasure. My experiences with interjet.com have truly been a testament to their commitment to excellence. I wholeheartedly recommend their services to anyone seeking seamless travel experiences and outstanding customer service. Thank you, interjet.com, for setting the bar high and exceeding expectations time and time again.