Intimina Reviews

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38 Votes

42 Reviews

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In the Wellness Center category

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19% users rated Terrible
0% users rated Poor
10% users rated Average
24% users rated Very Good
48% users rated Excellent
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O OHora
107 days ago

Exceptional Support and Quality Products

I can't thank Intimina enough for their exceptional support and high-quality products! I recently had an issue with a promotional gift not being included in my order due to a site glitch. However, the customer service team went above and beyond to resolve the issue promptly and efficiently. Not only did they apologize for the inconvenience, but they also promptly shipped the gift to me at no extra cost. I was deeply impressed by their dedication to customer satisfaction. Moreover, the quality of their products is truly remarkable. From intimate wellness items to menstrual cups, every product reflects an unparalleled level of craftsmanship and effectiveness. I've never felt more confident and comfortable thanks to Intimina's innovative solutions. I highly recommend Intimina to anyone looking for top-notch intimate wellness products backed by a team that genuinely cares about their customers. Thank you, Intimina, for setting the bar high in both product quality and customer service!
O OHora
107 days ago

Exemplary Service Beyond Expectations – A True Gem!

My experience with Intimina.com completely exceeded all expectations. From their exceptional customer service to their high-quality products, I was thoroughly impressed. The team went above and beyond to resolve an issue I had with a promotional gift that was not included in my order due to a website glitch. Upon contacting their customer support, not only did they rectify the situation promptly, but they also went the extra mile to ensure that I received the gift without any additional charges or complications. Their willingness to acknowledge and fix the mistake, instead of simply brushing it off, truly set them apart in terms of customer care. I am grateful for their understanding, quick response, and commitment to customer satisfaction. Intimina.com has earned my complete trust and loyalty, and I cannot recommend them highly enough. Thank you for making me feel valued as a customer!
P Paula
225 days ago

The KegalSmart pelvic exerciser I use is really…

I recently purchased the KegelSmart pelvic exerciser from Intimina, and I couldn't be happier with my experience. Not only is the product itself incredibly effective, but the after-service I received truly exceeded my expectations. When reaching out to the company with a few questions, I was met with unparalleled kindness and genuine care. The representative I communicated with provided me with exceptional advice and support, making me feel valued and understood as a customer. It's evident that Intimina goes above and beyond to ensure their customers feel supported and empowered. I wholeheartedly recommend Intimina and their KegelSmart pelvic exerciser to anyone looking for an effective and reliable product, backed by a team that truly cares about their customers. Thank you, Intimina, for setting the standard for exceptional customer service.
P Paula
225 days ago

The KegalSmart pelvic exerciser I exploit is absolutely…

My overview for intimina.com The KegalSmart machine I exploit is absolutely good. I like to recommend that. The after service is most wonderful. The woman I emailed was pretty, so caring and gave me excellent recommendation. Could not ask for higher with an organization. Solely want different corporations dealt with their prospects in the identical caring means.
M Martha
301 days ago

Don’t waste money on the Ziggy Cup

I cannot thank Intimina enough for creating the Lily Cup Compact. I am a menstrual cup enthusiast, but the Ziggy Cup was a letdown. It leaked, was messy to remove, and just didn't work for me. Then I found the Lily Cup Compact, and it has been a game-changer. The Lily Cup Compact is a marvel of engineering. Its unique design and soft silicone make it incredibly comfortable to wear. I no longer worry about leaks or constantly checking if it's properly in place. This cup handles heavy flows like a champion, and I never have to wear pads or period pants as a backup. What's more, removing and cleaning the Lily Cup Compact is a breeze, even when I'm out and about. Its collapsible feature is a game-changer. I can simply fold and tuck it into its discreet case, and it's ready for use whenever I need it. No more awkward moments or rushing to find a bathroom with a sink. Thank you, Intimina, for understanding the needs of your customers and creating a menstrual cup that not only works flawlessly but also fits seamlessly into our lives. I'm forever grateful for finding the Lily Cup Compact, and I can't imagine using anything else.
M Martha
301 days ago

Rediscovering Confidence with the Ziggy Cup

Embracing the decision to try the Ziggy Cup from intimina.com was a game-changer for me. Initially hesitant due to a discouraging review, I decided to give it a shot, and I couldn't be happier. This innovative period product brought convenience and comfort back into my life. After watching their informative video and engaging with their helpful customer service, I was ready to give it a go. Placing the Ziggy Cup exactly as instructed, I was pleasantly surprised by its secure fit and leak-proof design. Unlike traditional products, this cup gave me the freedom to move around without fear of leaks or discomfort. Using it for two cycles now, I can confidently say that it has exceeded my expectations. The Ziggy Cup not only collects a significant amount of fluid but also simplifies the entire menstrual process. Its mess-free removal process is a game-changer, making it ideal for on-the-go lifestyles. Not only did the Ziggy Cup restore my confidence during that time of the month, but it also showcased the exceptional quality and dedication of intimina.com. From the seamless product delivery to their prompt customer service, my experience has been nothing short of stellar. In conclusion, the Ziggy Cup has earned a permanent place in my self-care routine, and I highly recommend it to anyone looking for a reliable and innovative period solution. Thank you, intimina, for revolutionizing my menstrual experience!
H Hayley E.
376 days ago

Awesome customer service

Intimina's Lily Cup One has truly been a game-changer for me. As a first-time user, I was initially hesitant about making the switch to a menstrual cup. However, after deciding to give the Lily Cup One a try, I encountered some difficulties with insertion and discomfort. Thankfully, Intimina's customer service team went above and beyond to assist me. Their patience and guidance not only helped me overcome the initial challenges but also provided me with valuable knowledge about using the cup effectively. Their support transformed my experience and made me feel genuinely cared for as a customer. I can't thank Intimina enough for their outstanding customer service. With their help, I've comfortably transitioned to using the Lily Cup One and have experienced its many benefits. I highly recommend Intimina to anyone considering making the switch to a menstrual cup. Their exceptional product quality is matched only by their commitment to customer satisfaction.
H Hayley E.
376 days ago

Life-changing customer support at Intimina: A Cup of Comfort

As a newbie to menstrual cups, I embarked on my journey with Intimina's Lily Cup One, seeking a seamless experience. However, the initial struggle with insertion left me disheartened. In a moment of uncertainty, I reached out to Intimina's customer service, hoping for clarity. To my surprise, their team's compassion and expertise shone through as they attentively assisted me through each step, turning my discomfort into confidence. The patience and guidance I received were not just troubleshooting; they were a lesson in care and empowerment. My relationship with Lily Cup One transformed from physical discomfort to emotional triumph, all thanks to the exceptional support from Intimina. This experience has undeniably left a lasting impression, making me a loyal advocate of their products and services. Grateful and enlightened, I wholeheartedly recommend Intimina to all seeking not just a product, but a partner in their intimate well-being journey.
A Amber
752 days ago

Fantastic Customer Support

I cannot praise Intimina's customer support team enough! I recently purchased the Lily Cup and Ziggy Cup from intimina.com and had a small issue with the packaging of the Ziggy Cup upon arrival. After reaching out to their customer support, they were incredibly responsive and efficient in processing a replacement for me right away. Not only did they handle the situation with utmost professionalism, but they also expressed genuine concern for my satisfaction as a customer. Their swift and understanding approach truly made a big difference, and I felt truly valued as a customer. It's rare to come across such exceptional customer service, and I am beyond impressed with Intimina's dedication to ensuring a positive experience for their customers. I've only used the Lily Cup through one cycle so far, and I'm already pleased with its performance. But what truly sets Intimina apart is their outstanding customer support, which has undoubtedly made me a loyal customer. I highly recommend Intimina to anyone in search of top-quality products backed by unparalleled customer care. Thank you, Intimina, for going above and beyond to ensure customer satisfaction!
A Amber
752 days ago

Exemplary Customer Service at Intimina.com

As a dedicated user of menstrual cups, I recently decided to try out the Lily Cup and Ziggy Cup from intimina.com. While my experience with the Lily Cup was positive after one cycle of use, the same cannot be said for the Ziggy Flex Cup due to its faulty packaging upon delivery. However, it was the exceptional customer support that truly saved the day. Upon contacting their team about the issue, I was met with swift and efficient assistance. The representative I spoke with not only acknowledged the problem but also ensured that a replacement was promptly shipped out to me without any hassle. I cannot emphasize enough how grateful I am for their quick response and dedication to customer satisfaction. This level of care and attention to detail has solidified my trust in intimina.com as a brand that goes above and beyond for its customers. Thank you for turning a potentially frustrating situation into a positive interaction!
J Jenn
870 days ago

Life-changing Product and Exceptional Service at Intimina.com

My life has been completely transformed by the exceptional service and remarkable product offerings at Intimina.com. From the moment I placed my order, I knew I was in good hands. The package arrived promptly and was meticulously packaged to ensure the safety of the product inside. Opening the package felt like a special ceremony, and the pristine condition of the product inside made the experience even more gratifying. Intimina.com has not only provided me with a life-changing product, but they have also set a new standard for exceptional service. I am truly grateful for the care and dedication they put into every aspect of their business. Thank you, Intimina.com, for exceeding my expectations and leaving a lasting impression!
J Jenn
870 days ago

Unpacking Joy: A Heartfelt Journey with Intimina

As I reflect on my recent purchase from intimina.com, I am filled with gratitude for the exceptional experience I had. From the moment I placed my order, I was impressed by the seamless process and quick delivery. When the package arrived, I was delighted to find it securely packaged, ensuring the safety of the product inside. Opening the box felt like unwrapping a precious gift. The attention to detail in packaging made the unboxing experience truly special and memorable. It was as if each layer revealed a token of care and thoughtfulness from Intimina. This simple act of opening the package turned into a joyous ceremony, reminiscent of unwrapping cherished memories. The care put into ensuring the product reached me in pristine condition did not go unnoticed. Thank you, Intimina, for not only providing an exceptional product but also for creating a moment of happiness and appreciation through your thoughtful packaging. My experience with Intimina was nothing short of magical, and I am grateful for the care and attention to detail that made this purchase truly unforgettable.
S Stephanie
969 days ago

PLEASE fix the packaging

Dear Intimina team, I wanted to share my experience with your Ziggy Cup, which I am absolutely thrilled about. The product itself has truly transformed my menstrual cycle experience, offering convenience and comfort like never before. However, I feel compelled to address the packaging it came in. Upon receiving the delivery, I couldn't help but be taken aback by the excessive packaging. The large box and hard plastic shell seemed incredibly wasteful and contrary to the environmental values that your brand proudly upholds. It was disappointing to see such a contradiction between the eco-conscious message on your website and the packaging reality. As a loyal and environmentally aware customer, I kindly urge you to reconsider the packaging design and embrace more sustainable practices. I trust that Intimina can uphold its commitment to the planet in every aspect of the customer experience, including packaging. I'm looking forward to future purchases with the hope of seeing more earth-friendly packaging. Thank you for taking the time to consider my feedback. I remain a dedicated fan of your products and mission, eagerly anticipating positive changes in this aspect. Warm regards,
S Stephanie
969 days ago

Embracing Sustainability: A Packaging Plea

I recently purchased the Ziggy Cup from intimina.com, and let me tell you, the product itself is a game-changer! However, I couldn't help but feel a pang of disappointment when I saw the excessive packaging it came in. As someone who is deeply passionate about environmental conservation, the sight of the unnecessary plastic shell and oversized box filled me with dismay. Intimina, your dedication to promoting eco-friendliness through your products is commendable, but it's essential to extend that commitment to the packaging as well. The stark contrast between the sustainable ethos you champion and the excessive packaging was hard to ignore. I couldn't help but wish for a more environmentally conscious approach to reflect your brand values. The experience of receiving the Ziggy Cup was bittersweet - thrilled with the product, yet disheartened by the packaging. It's crucial for companies to align all aspects of their operations with sustainability, and I hope Intimina takes this feedback to heart. Let's make every step of the customer journey, including packaging, a testament to our shared commitment to a greener future.
J Jūlija Sendija
972 days ago

Life-Changing Experience with the Lily Cup: A Honest Review

When I first heard about the Lily Cup, I was excited to try out a more sustainable and eco-friendly alternative to traditional menstrual products. However, my experience took an unexpected turn after the loop broke during my third cycle. I reached out to the customer service team at intimina.com, hoping for a quick solution to my problem. To my dismay, they brushed off the issue, deeming it "normal" and encouraged me to continue using the cup. I couldn't help but wonder how a company could justify promoting the use of a faulty product, especially one that could potentially cause harm. The struggle and discomfort I endured to remove the broken cup, not to mention the subsequent scratching and cutting of delicate tissues, left me deeply disappointed. I couldn't comprehend how this could be considered "normal" or acceptable in any way. To add to my frustration, the cup also leaked quite frequently, causing additional inconvenience and discomfort. This overall experience left me with no choice but to strongly advise against using the Lily Cup or any similar products from intimina.com. In conclusion, my experience with the Lily Cup was not only disappointing but also concerning. I urge the company to reevaluate their product quality and customer service standards to prevent others from facing similar issues.

Introduction

Intimina.com is a reputable online platform dedicated to providing women with high-quality intimate health products. With a vast selection of menstrual cups, Kegel exercisers, and other intimate care solutions, Intimina aims to empower women and promote a sustainable and healthy lifestyle. This comprehensive review will cover various aspects of Intimina.com, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • A wide range of intimate health products catering to different needs and preferences.
    • Products made from medical grade silicone, ensuring safety and comfort.
    • Sustainable and eco-friendly alternatives to disposable feminine hygiene products.
    • Informative blog and resources section providing valuable insights on intimate health topics.
  • Cons:
    • Product prices may be higher compared to some competitors.
    • Limited availability of certain products in specific regions.

User Experience

Intimina.com offers a user-friendly interface with clear navigation categories, allowing customers to easily find their desired products. The website design is visually appealing and well-organized, making the overall shopping experience seamless. The inclusion of detailed product descriptions and customer reviews further enhances the user experience by providing insightful information and personal feedback.

Pricing and Value for Money

While Intimina's product prices may be slightly higher than some competitors, the exceptional quality and durability of their intimate health products justify the cost. Customers can trust that they are investing in high-quality items that are long-lasting and effective, ultimately delivering value for money. The brand's commitment to sustainability and eco-friendliness also adds value, as their products help reduce waste and promote a greener lifestyle.

Customer Service

Intimina prioritizes customer satisfaction by offering a responsive and helpful customer service team. Whether customers have inquiries about products, need assistance with their orders, or require post-purchase support, Intimina's dedicated support agents are readily available. The brand values its customers' concerns and strives to address them promptly and professionally.

Product Quality and Selection

Intimina takes pride in providing women with top-notch intimate care products. All products are made from medical grade silicone, ensuring safety, comfort, and durability. Their extensive selection includes various sizes and styles of menstrual cups, Kegel exercisers, intimate moisturizers, pelvic floor trainers, and more. With such a wide range of high-quality options, customers can find the perfect product to suit their individual needs.

Website Usability

Intimina.com offers a user-friendly website that is easy to navigate. The search functionality allows customers to quickly find specific products, while clear and informative product pages provide comprehensive details and specifications. The intuitive checkout process streamlines the purchasing experience, ensuring a hassle-free transaction for customers.

Returns and Exchanges

Intimina has a fair and customer-centric returns and exchanges policy. If customers are not fully satisfied with their purchase, they can initiate returns or exchanges within a specified period. The brand ensures that customers receive prompt assistance and a hassle-free return or exchange process, reinforcing their commitment to customer satisfaction.

Promotions and Discounts

Intimina periodically offers promotions and discounts, allowing customers to enjoy savings on their purchases. These promotions may include seasonal sales, bundle deals, or discount codes. By subscribing to Intimina's newsletter or following their social media channels, customers can stay updated on the latest promotions and take advantage of discounted prices.

Reputation

Intimina has built a strong reputation as a trustworthy brand within the intimate health industry. They have garnered positive reviews from customers who appreciate the brand's commitment to quality, sustainability, and customer satisfaction. This positive reputation further validates Intimina's credibility and reliability as a provider of intimate care products.

Payment Options

Intimina.com offers multiple secure payment options to accommodate customers' preferences. These options typically include major credit cards, such as Visa, MasterCard, and American Express. Additionally, certain regions may have alternative payment methods available, ensuring that customers can complete their purchases conveniently and securely.

Loyalty Programs

Intimina has not implemented a formal loyalty program as of this review. However, they may occasionally offer exclusive promotions or perks to loyal customers, providing additional value and incentives for continued support.

Customer Reviews

Intimina.com encourages customers to leave reviews and ratings for the products they have purchased. These reviews play a crucial role in assisting potential buyers in their decision-making process. The inclusion of customer reviews helps provide transparency and genuine feedback, giving customers confidence in their purchase choices.

Community Involvement

Intimina actively engages with its community through educational initiatives and partnering with organizations that support women's health. They demonstrate a commitment to raising awareness about intimate health topics through their informative blog and resource section. By providing valuable insights and resources, Intimina fosters a supportive and knowledgeable community.

Shipping and Costs

Intimina.com offers both domestic and international shipping, ensuring that customers worldwide can access their products. Shipping costs vary depending on the customer's location and the chosen shipping method. The website provides estimated delivery times, which may vary based on the destination. Customers can review the available shipping options and associated costs during the checkout process, enabling them to make an informed decision.

In conclusion, Intimina.com is an established and trustworthy online platform offering a wide range of high-quality intimate health products. Despite slightly higher prices, their dedication to sustainability, exceptional customer service, and comprehensive product selection make Intimina a reliable choice. With a user-friendly website, informative resources, and positive reputation, Intimina prioritizes customer satisfaction and strives to empower women in their intimate health journey.