Reviewer Name: Minie Pernito-Leyen
Review Submission Date: 2022-10-11
Review Title: Will NEVER purchase any product from…
Review Description: Will NEVER purchase any product from Intimissimi EVER AGAIN!!! After 1-2 washes, the quality ripped off. Quality products? What a joke!!
Reviewer Name: Lorcam
Review Submission Date: 2022-10-03
Review Title: Rubbish customer service
Review Description: Rubbish customer service. Was told I could not get a refund because the store had not made enough money. Ridiculous.....
Reviewer Name: M. Buiter
Review Submission Date: 2022-09-28
Review Title: Bad quality silk and horrible customer service…
Review Description: Bought a silk pants and vest and both damaged within days. The pants also ripped at the seams and I returned it for a new one, in a size larger as recommended by the store. Pants tear again at second wear. I spent over €360 at the store, but they refuse to help. Have worn silk for years from other brands but this Intimissimi silk is just such bad quality. Beyond gutted about being treated like this.Update: Intimissimi says they will contact me, but they didn’t. Apparently just for show?
Reviewer Name: Nara Duarte
Review Submission Date: 2022-09-18
Review Title: I bought a silk pijama and after little…
Review Description: I bought a silk pijama and after little use it ripped on the side, the colour has changed, the quality is really bad, I tried to sent an email to hello€intimissimi.com, however the email return as delivery has failed
Reviewer Name: Natalie
Review Submission Date: 2022-09-04
Review Title: Bad quality for the silk products
Review Description: The products look nice, but the quality is terrible, at least for the silk products. The silk is not a good quality silk, it tears very fast. I bought a silk pyjama set and it month, after using it a few time, it came apart at the seams, even though it was my size. The same thing hapened with a silk camisole... :( So no, just lost money...
Reviewer Name: Fadoua El Ayssaoui
Review Submission Date: 2022-08-28
Review Title: Tax refund
Review Description: I just bought many stuff from a shop in Spain for 244€ and I did come back the day after to claim the tax refund 42€ they did not want to give it , they said the system doesn’t allow to give it later . I was very very desappointed . Could you please see how I can claim it . I’m leaving tomorrow . Thanks in advance
Reviewer Name: Lucy and Randel
Review Submission Date: 2022-08-18
Review Title: The worst experience ever
Review Description: The worst experience ever. God forbid they mess up your order - it becomes your problem. If you want your money back then you can get it - BUT only if you are willing to run errands for the company that messed up and waste a lot of time and energy with absolutely zero compensation or apology. Never again for very average underwear. The people that work here must really hate their jobs.
Reviewer Name: Miss Aitken
Review Submission Date: 2022-08-03
Review Title: Terrible service
Review Description: Terrible service. I ordered about 8 things from the sale. They quickly took my money and then never sent the goods. It is nearly a month since I ordered. I had to chase on several occasions and eventually I have recieved an email to say I will get a refund but no apology or rationale. I would not recommend.
Reviewer Name: Nat Brown
Review Submission Date: 2022-08-02
Review Title: Bad customer service
Review Description: Bad customer service. I have been waiting for a month for my refund and don't get any useful responses to my emails. Having to constantly chase up only to be told that the return is lost even though I never picked it up from the newsagents it was delivered to in the first place. Definitely would not advise ordering from here.
Reviewer Name: Michelle Aldridge
Review Submission Date: 2022-07-19
Review Title: I wore the silk shorts 1 night and the…
Review Description: I wore the silk shorts 1 night and the seam was ripped. I looked closer at all the seams and it's only a matter of time before they all rip.