Intimissimi Recent User Reviews
Duration
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Reviewer Name: Mohamed Sahle
Review Submission Date: 2022-12-13
Review Title: I dont know where the order is
Review Submission Date: 2022-12-13
Review Title: I dont know where the order is
Review Description: I ordered from their website on November 27 and it was said delivery in 5 days. Surprisingly, the phone numbers on the website do not work and the store is not connected to online orders. They took my money, but I can't follow it or track on where it is. It was a birthday gift I think I won’t be able to make.
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Reviewer Name: Miss Rachel Caldicott
Review Submission Date: 2022-12-12
Review Title: Terrible service
Review Submission Date: 2022-12-12
Review Title: Terrible service
Review Description: Terrible service. Parcel hasn't arrived but can't seem to get a refund or a new delivery? Companies shouldn't be able to get away with this! Would never buy from there again.
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Reviewer Name: Corinna Jones
Review Submission Date: 2022-12-09
Review Title: Ordered item a month ago. Never arrived.
Review Submission Date: 2022-12-09
Review Title: Ordered item a month ago. Never arrived.
Review Description: Ordered item a month ago. Evri shows item not delivered, yet I can't have a refund until a investigation is done. Its clear on the system that it isn't delivered.Terrible customer service when I have to keep ringing and chasing. No sign of a refund anytime soon.Avoid this company!
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Reviewer Name: Hannah Edwards Baltazar
Review Submission Date: 2022-11-22
Review Title: Going on three months NO REFUND
Review Submission Date: 2022-11-22
Review Title: Going on three months NO REFUND
Review Description: Going on three months NO REFUND. Was told twice my order was in the store and drove all the way there. The store didn’t have my package either time. I keep requesting a refund and nothing yet. My order was September 6th!! THIEVES! Maybe they spent too much money on their horrible campaigns and can’t pay their customers back. Never again.
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Reviewer Name: Minie Pernito-Leyen
Review Submission Date: 2022-10-11
Review Title: Will NEVER purchase any product from…
Review Submission Date: 2022-10-11
Review Title: Will NEVER purchase any product from…
Review Description: Will NEVER purchase any product from Intimissimi EVER AGAIN!!! After 1-2 washes, the quality ripped off. Quality products? What a joke!!
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Reviewer Name: Lorcam
Review Submission Date: 2022-10-03
Review Title: Rubbish customer service
Review Submission Date: 2022-10-03
Review Title: Rubbish customer service
Review Description: Rubbish customer service. Was told I could not get a refund because the store had not made enough money. Ridiculous.....
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Reviewer Name: M. Buiter
Review Submission Date: 2022-09-28
Review Title: Bad quality silk and horrible customer service…
Review Submission Date: 2022-09-28
Review Title: Bad quality silk and horrible customer service…
Review Description: Bought a silk pants and vest and both damaged within days. The pants also ripped at the seams and I returned it for a new one, in a size larger as recommended by the store. Pants tear again at second wear. I spent over €360 at the store, but they refuse to help. Have worn silk for years from other brands but this Intimissimi silk is just such bad quality. Beyond gutted about being treated like this.Update: Intimissimi says they will contact me, but they didn’t. Apparently just for show?
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Reviewer Name: Nara Duarte
Review Submission Date: 2022-09-18
Review Title: I bought a silk pijama and after little…
Review Submission Date: 2022-09-18
Review Title: I bought a silk pijama and after little…
Review Description: I bought a silk pijama and after little use it ripped on the side, the colour has changed, the quality is really bad, I tried to sent an email to hello€intimissimi.com, however the email return as delivery has failed
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Reviewer Name: Natalie
Review Submission Date: 2022-09-04
Review Title: Bad quality for the silk products
Review Submission Date: 2022-09-04
Review Title: Bad quality for the silk products
Review Description: The products look nice, but the quality is terrible, at least for the silk products. The silk is not a good quality silk, it tears very fast. I bought a silk pyjama set and it month, after using it a few time, it came apart at the seams, even though it was my size. The same thing hapened with a silk camisole... :( So no, just lost money...
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Reviewer Name: Fadoua El Ayssaoui
Review Submission Date: 2022-08-28
Review Title: Tax refund
Review Submission Date: 2022-08-28
Review Title: Tax refund
Review Description: I just bought many stuff from a shop in Spain for 244€ and I did come back the day after to claim the tax refund 42€ they did not want to give it , they said the system doesn’t allow to give it later . I was very very desappointed . Could you please see how I can claim it . I’m leaving tomorrow . Thanks in advance
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