Invitinghome Reviews

Voted Good (4/5)

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40 Reviews

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In the Furniture Store category

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10% users rated Terrible
3% users rated Poor
13% users rated Average
0% users rated Very Good
75% users rated Excellent
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C customer
109 days ago

Exquisite Lighted Titanic Ship: A Beacon of Excellence

Embarking on a journey with invitinghome.com's Lighted Titanic Ship has been nothing short of extraordinary. The elegant craftsmanship and attention to detail truly set it apart. From the moment I placed my order, the customer service exceeded my expectations, guiding me every step of the way. As I eagerly awaited its arrival, the anticipation only heightened my excitement, and let me tell you, the wait was entirely worth it. The moment I unboxed the masterpiece, I was mesmerized by its beauty and the warm glow that emanated from the meticulously placed lights. Every intricate feature of the Lighted Titanic Ship evoked a sense of nostalgia and admiration for the bygone era of luxury travel. It's not just a décor piece; it's a statement of refined taste and sophistication. I wholeheartedly recommend the Lighted Titanic Ship to anyone looking to add a touch of elegance to their space. Thank you, invitinghome.com, for bringing such a remarkable piece into my life.
C customer
116 days ago

A Masterpiece of Elegance and Precision: My Enthralling Experience with InvitingHome

Words cannot do justice to the sheer beauty and meticulous detail of the model I received from InvitingHome. Every curve and every finishing touch exudes elegance and refinement, truly capturing the essence of fine craftsmanship. What truly impressed me was the attention to detail not only in the product itself but also in the packaging. The shipping crate was not just sturdy and secure but also had a touch of sophistication, reflecting the high standards of the brand. My overall experience with InvitingHome was nothing short of exceptional, and I would not hesitate to do business with them again. From the product quality to the seamless transaction process, every aspect exceeded my expectations. Thank you, InvitingHome, for creating such a masterpiece that has brought joy and sophistication to my space.
R RLKcustomer
116 days ago

Transformative Quality: A Customer’s Heartfelt Journey with InvitingHome

Let me take a moment to share my experience with InvitingHome - a brand that truly lives up to its name. From the moment I placed my order, I was amazed by the attention to detail and quality of their products. Each item was exactly as advertised, if not better, exceeding my expectations. What truly sets InvitingHome apart is their unmatched promptness and reliability. The straightforward process from browsing to purchasing made the entire experience seamless and enjoyable. I felt like a valued customer every step of the way, from selection to delivery. This brand has not only met but surpassed all my expectations, leaving me with a deep sense of satisfaction and trust in their products. I can confidently recommend InvitingHome to anyone in search of premium quality and exceptional service. Thank you, InvitingHome, for transforming my living space and enhancing my home with your exquisite products!
C customer
178 days ago

great experience

Invitinghome.com has truly made my home renovation a breeze. The exceptional experience I had with their team left me completely impressed. The delivery was not only incredibly quick but also accompanied by clear and open communication every step of the way. It's reassuring to know that a company values their customers so highly. Thanks to their commitment to excellence, I am eager to return for future purchases. I highly recommend invitinghome.com for all your home improvement needs.
M Ms. SHERI ANN ROSE-MCCASHIN
180 days ago

poor representation of item on site

Invitinghome.com has been an essential part of my journey in creating a warm and inviting space. I recently found an item that I absolutely adored on their website, but unfortunately, the item received didn't quite match the description online. However, the customer service team at Invitinghome.com went above and beyond to address my concerns, making the return process smooth and hassle-free. Despite the initial setback, I was truly impressed by the dedication and support of the customer service team. Their commitment to ensuring customer satisfaction speaks volumes about their values as a company. I am grateful for the prompt assistance and understanding they provided during a time of disappointment. Thanks to their exceptional service, I am still a loyal customer and continue to find beautiful pieces to complement my home. Invitinghome.com has not only curated an exquisite collection but has also shown me the importance of prioritizing customer satisfaction. I highly recommend Invitinghome.com to anyone looking for a company that values their customers and strives to provide the best possible experience. Thank you, Invitinghome.com, for your outstanding service and unwavering commitment to customer satisfaction.
J John
195 days ago

“Inviting Home Delivered the Perfect Waste Paper Basket for Our Space!”

From the moment we unboxed our new waste paper basket from invitinghome.com, we were impressed. The size was exactly what we needed, fitting seamlessly into our home office without being obtrusive. The design added a touch of elegance to the space, which was an unexpected but delightful bonus. The order was processed and shipped quickly, arriving in pristine condition. We are thoroughly satisfied with our purchase and extend our thanks to invitinghome.com for delivering such a high-quality product.
C customer
208 days ago

Exceptional Customer Service and Dedication

Invitinghome.com truly embodies exceptional customer service and dedication. Despite a minor hiccup in my order, their team went above and beyond to rectify the situation. After realizing an error in my initial order, I promptly reached out to modify it before shipment. Although I was initially charged for the two items, a quick call to their customer service promptly resolved the issue. Even with this small setback, the wrong item was delivered. However, their relentless commitment to customer satisfaction shone through as they diligently made three attempts to correct it until everything was seamlessly sorted out. I am truly grateful for their unwavering dedication and exemplary service that turned what could have been a frustrating experience into a testament of their commitment to customer satisfaction.
C customer
252 days ago

Extraordinary Service and Highly Recommended: A Satisfied Customer’s Experience with invitinghome.com

From the moment I stumbled upon invitinghome.com, I knew I was in for something special. Their service exceeded all my expectations, and I found myself eager to share my positive experience with everyone I knew. The process of bringing my special project to life was seamless, and the team at invitinghome.com was with me every step of the way. I can confidently say that I am a very happy customer, and I wholeheartedly recommend invitinghome.com to anyone in search of exceptional service and quality. Thank you for making my vision a reality. - Gustavo N.
K Kyle
662 days ago

Invitinghome.com Delivered Beyond Expectations

I recently had the pleasure of shopping at invitinghome.com during my condo renovation, and I must say, it was one of the easiest and most delightful experiences I've had. From the moment I reached out to them, the customer service representative I spoke with was not only incredibly helpful but also exuded a genuine friendliness that is hard to come by these days. Their knowledge and guidance made the entire process smooth and stress-free. What truly impressed me was the prompt delivery of my 44” ceiling medallion, which arrived sooner than originally quoted. The quality and craftsmanship of the product surpassed my expectations, and it added a touch of elegance to my living space that I never knew I was missing. I can't recommend invitinghome.com enough for their exceptional service, top-notch products, and overall fantastic shopping experience. They have definitely won me over as a loyal customer, and I look forward to future renovations with their impeccable support. Thank you, invitinghome.com, for delivering beyond expectations!
K Kyle
662 days ago

An Unforgettable Shopping Experience with InvitingHome.com

Embarking on a condo renovation can be overwhelming, but my journey with InvitingHome.com made it incredibly smooth and enjoyable. From the moment I reached out for assistance, their customer service team went above and beyond to guide me through the process. The representative I spoke with over the phone was not only helpful but also exuded genuine friendliness, making me feel valued as a customer. When my 44” ceiling medallion arrived, I was pleasantly surprised. Not only did it come earlier than anticipated, but its quality and design surpassed my expectations, adding a touch of elegance that truly transformed my living space. Thank you, InvitingHome.com, for not only delivering a seamless shopping experience but also for exceeding my expectations with a product that radiates beauty and charm. I highly recommend InvitingHome.com to anyone seeking top-notch quality and exceptional customer service.
C customer
719 days ago

Exquisite Columns, Inconsistent Assembly

Embarking on a journey to transform my home, I discovered invitinghome.com, a haven for exquisite architectural elements. From ordering to delivery, everything flowed seamlessly, beckoning me to open my treasure trove. Alas, as I unveiled my prized Ionic columns, my heart faltered. A subtle yet significant oversight had marred the grandeur. Upon closer inspection, I noticed an inconsistency that blemished the perfection I anticipated. The column bases, with their varying dimensions, had been affixed in contrasting orientations, resulting in a mismatched aesthetic. The wider and narrower sides of the bases clashed with the symmetrical allure of the Ionic capitals, compelling me to reconcile this disharmony myself. While I appreciated the chance to exercise my ingenuity, it was disheartening to encounter such a negligent error. The craftsmanship of the Ionic capitals, with their unequal dimensions, necessitated precise alignment—a crucial detail overlooked in the assembly process. Ultimately, the allure of the columns prevailed, prompting me to embark on the task of rectifying the asymmetry. As I meticulously tailored the bases to restore uniformity, the promise of invitinghome.com beckoned—a realm where elegance and artistry converge, albeit marred by a fleeting oversight. Despite this setback, I remain entranced by the allure of their creations, eager to explore further offerings as I continue to adorn my abode with timeless splendor.
C customer
719 days ago

Exquisite Elegance Turned Bittersweet: Columns Tale

In the realm of home decor, my journey with invitinghome.com began with great promise. The smooth ordering process and timely delivery set high expectations. Alas, my encounter with the columns dawned a new chapter - one of frustration and unexpected craftsmanship. The scene unfolded as I unveiled the eagerly awaited Ionic columns, a symbol of architectural grandeur. However, my excitement turned to dismay as I noticed a glaring oversight - the columns, though majestic in their essence, harbored a flaw in their assembly. The bases, seemingly innocent in their wider and narrower dimensions, were misaligned in their attachment to the Ionic capitals. One column stood proudly with its wider side mirroring the capital, while its counterpart bore the narrower side in a mismatched display. This simple yet critical error cast a shadow over the symphony of my envisioned design aesthetic. Undoubtedly, the repercussions were profound. The mismatched bases disrupted the harmony of the columns' profiles, forcing me to undertake the daunting task of resizing the bases to restore equilibrium. The intricate dance between Ionic capitals and bases, each uniquely intricate and purposeful, fell victim to this negligent misstep. As I reflect on this journey, a poignant lesson emerges - the essence of symmetry and meticulous attention to detail in the realm of craftsmanship. The allure of architectural finesse lies not only in the grandeur of design but in the flawless execution, where every element aligns in perfect harmony to evoke sheer magnificence. My experience with invitinghome.com bears witness to this quest for perfection, marred momentarily by a misstep in assembly. Amidst the disappointment, a glimmer of hope remains - a reminder that true elegance stems not just from the grand gestures, but from the meticulous precision in every stroke of craftsmanship. In the tapestry of home decor tales, this chapter stands as a testament to the delicate dance between expectation and reality, where imperfections pave the way for lessons learned and experiences enriched. And so, the Columns Tale unfolds, a bittersweet ode to the pursuit of beauty and the quest for perfection.
C Cyndie Avery
790 days ago

Unmatched Quality and Service for Vintage Home Trim

When I set out to find the perfect trim for my 1928 home, I never expected it to be an easy task. However, invitinghome.com made the process a breeze with their extensive selection. Despite encountering an issue with the online order form, the customer service assistant went above and beyond to ensure my order was placed successfully, even providing a direct line for assistance. The trim I received exceeded my expectations, and the seamless ordering and shipping process further solidified my satisfaction. With such exceptional quality and service, I won't hesitate to return to invitinghome.com for future home improvement needs.
C customer
796 days ago

Been trying to return 2 Lamps getting…

When I first received my lamps from , I was thrilled. They added the perfect touch to my living room, and I couldn't wait to set them up. However, when I noticed a small flaw on one of the lamps, I was disappointed. I reached out to 's customer service, hoping for a smooth return process. Unfortunately, it turned into a frustrating experience. I was met with delays and excuses, making me feel like my concerns weren't being taken seriously. After persistently requesting return authorization numbers, I finally got them. But the email stated that the lamps had to be in perfect condition for a refund, which left me feeling skeptical. I was hesitant to trust the process, but I decided to move forward with returning the lamps. However, the whole situation left me feeling uneasy and frustrated. That's when I turned to my credit card company for assistance. This experience has made me wary of future purchases from . I hope that they can improve their return process and customer service to prevent others from experiencing the same troubles.
C customer
796 days ago

Turning Frustration into Resolution: My Experience with invitinghome.com

After grappling with the ordeal of returning two lamps to invitinghome.com, feeling like a hamster on a wheel, I can finally see light at the end of the tunnel. Despite encountering a maze of excuses, the recent issuance of RA#s — although delayed — marks a turning point. However, the stipulation demanding the lamps be in pristine condition for a credit within 7 to 10 days fuels skepticism. While skepticism lingers, allowing Visa to intervene in the battle with Invitation Homes for transparency and guidance is a prudent step forward amidst doubts of questionable practices. The journey from frustration to hope for resolution continues, with lessons learned and caution exercised.

Introduction:

InvitingHome.com is a reputable online retailer specializing in high-quality home decor and furnishings. With an extensive range of products, this website offers homeowners and interior designers a convenient platform to shop for luxury items that transform living spaces into stylish havens. In this editorial review, we will discuss various aspects of InvitingHome.com, including user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Vast selection of home decor and furnishings that cater to various tastes and styles. - High-quality products crafted by skilled artisans and manufacturers. - User-friendly website with intuitive navigation and easily searchable inventory. - Hassle-free returns and exchanges policy for customer satisfaction. - Regular promotions and discounts that help customers save on their purchases. - Positive reputation backed by a loyal customer base and industry recognition. - Multiple secure payment options for convenient and secure transactions. - Engaging loyalty programs for frequent shoppers. - Active community involvement through various initiatives and partnerships. - Efficient shipping services ensuring the timely delivery of orders.

Cons:

- Some products might be considered expensive for budget-conscious customers. - Limited availability of certain items due to their exclusivity and craftsmanship. - Limited customization options for tailored requests. - Shipping costs may vary depending on the size and weight of the order. - Product descriptions could be more detailed and informative.

User Experience:

InvitingHome.com offers users a seamless shopping experience through its well-designed website. The intuitive navigation and categorization of products simplify the search process, allowing customers to find their desired items effortlessly. The website's responsive design ensures compatibility across various devices, enhancing accessibility for users on smartphones and tablets. Additionally, InvitingHome.com provides high-quality product images and detailed descriptions, aiding customers in their decision-making process. Overall, the user experience on InvitingHome.com is exceptional and reflects the company's commitment to customer satisfaction.

Pricing and Value for Money:

InvitingHome.com offers a range of products at different price points, catering to customers with various budgets. While some items may have higher price tags due to their craftsmanship and quality, customers can find affordable options within the extensive selection. The value for money is evident in the durability, aesthetic appeal, and timeless elegance of the products available on the site. Compared to similar luxury home decor retailers, InvitingHome.com provides competitive pricing, ensuring customers receive excellent value for their investment.

Customer Service:

InvitingHome.com prioritizes exceptional customer service to provide a satisfying buying experience. The company's dedicated customer service team is readily available to assist shoppers with any inquiries or concerns through various channels like phone, email, and live chat. Their prompt responses, extensive product knowledge, and willingness to go the extra mile reflect their commitment to customer satisfaction. InvitingHome.com understands the importance of addressing customer issues efficiently, making them a reliable choice for home decor purchases.

Product Quality and Selection:

One of InvitingHome.com's standout features is its commitment to offering premium-quality products. Each item is meticulously crafted by skilled artisans or sourced from reputable manufacturers known for their exceptional craftsmanship. From hand-carved furniture to delicate lighting fixtures, the website's selection encompasses a wide range of home decor items that exude elegance and sophistication. Customers can trust that the products they purchase from InvitingHome.com will uphold a high standard of quality.

Website Usability:

InvitingHome.com boasts a user-friendly website design that ensures an effortless browsing experience. The intuitive layout allows customers to navigate through different categories and subcategories with ease. The search functionality enables users to find specific items quickly, while the refined filtering options narrow down the selection based on preferences such as style, material, and price range. The website's clean and organized interface, coupled with fast loading times, contributes to a smooth and enjoyable user experience.

Returns and Exchanges:

InvitingHome.com maintains a customer-centric returns and exchanges policy. If a customer is unsatisfied with their purchase, they can initiate a return or exchange within a specified timeframe, subject to certain conditions. The process is straightforward, and the company provides clear instructions and assistance for a hassle-free resolution. By prioritizing customer satisfaction, InvitingHome.com builds trust and confidence among its clientele.

Promotions and Discounts:

InvitingHome.com frequently offers promotions and discounts to provide customers with value for their money. These deals may include discounts on specific products, seasonal sales, free shipping offers, or bulk purchase incentives. Customers are encouraged to keep an eye on the website and subscribe to the newsletter for updates on the latest promotions. By offering discounts and special offers, InvitingHome.com ensures that customers can enhance their living spaces without breaking the bank.

Reputation:

InvitingHome.com has established a commendable reputation in the home decor industry. With a track record of delighting customers, their positive reviews and testimonials exemplify the company's commitment to excellence. InvitingHome.com has also received accolades and recognition from reputable publications and industry experts, solidifying their position as a trusted retailer in the market. Their reputation as a provider of high-quality home decor and furnishings has made them a go-to choice for homeowners and interior designers.

Payment Options:

InvitingHome.com offers customers a variety of secure payment options. These include major credit cards like Visa, Mastercard, American Express, and Discover. Additionally, customers can complete their transactions using PayPal, providing an extra layer of security and convenience. The availability of multiple payment options ensures that customers can choose their preferred method and complete their purchases with peace of mind.

Loyalty Programs:

InvitingHome.com rewards its loyal customers through engaging loyalty programs. Registered customers can earn points for every purchase, referrals, and certain interactions on the website. These points can be redeemed for discounts on future purchases, allowing customers to enjoy additional savings. The loyalty programs are designed to show appreciation for returning customers, fostering a strong bond between InvitingHome.com and its clientele.

Customer Reviews:

Customer reviews play a significant role in evaluating the trustworthiness of an online retailer. InvitingHome.com values customer feedback and encourages shoppers to leave reviews for purchased products. These genuine reviews provide insights into the quality, durability, and overall satisfaction of previous customers. By prominently displaying customer reviews, InvitingHome.com demonstrates transparency and confidence in their products, helping potential buyers make informed decisions.

Community Involvement:

InvitingHome.com actively participates in community involvement through various initiatives and partnerships. The company supports charitable causes related to home improvement, design education, and environmental sustainability. By investing in community programs, InvitingHome.com showcases its commitment to making a positive impact beyond its business operations. Customers can take pride in supporting a retailer that prioritizes social responsibility.

Shipping and Costs:

InvitingHome.com offers efficient shipping services to deliver purchases promptly. The shipping costs are calculated based on factors such as the size, weight, and destination of the order. Shipping fees are clearly outlined during the checkout process, ensuring transparency for customers. While shipping costs may vary, InvitingHome.com strives to provide fair shipping rates and works with reliable carriers to ensure the safe transportation of products. In conclusion, InvitingHome.com is a highly reputable online retailer that excels in providing high-quality home decor and furnishings. With exceptional user experience, a vast selection of premium products, reasonable pricing, and responsive customer service, InvitingHome.com stands out as a trusted destination for homeowners and interior designers seeking to elevate their living spaces. The company's commitment to excellence, evident in its product quality, website usability, and engagement with the community, solidifies its position as a leading provider of luxury home decor. Whether customers are looking for timeless furniture pieces or exquisite lighting fixtures, InvitingHome.com offers a convenient and reliable platform for transforming houses into inviting homes.