Rate Now Irobotstore
Rate Irobotstore
Pie-Chart Analysis
10% users rated Poor
0% users rated Average
0% users rated Very Good
20% users rated Excellent
Prodotti indecenti e un servizio…
It's no secret that finding reliable products and exceptional customer service can be a rare gem in today's market. As a devoted patron of irobotstore.it, I want to share my outstanding experience, which has completely reshaped my perspective. Initially, I was hesitant to make a purchase from irobotstore.it after stumbling upon a negative review. However, my decision to buy the iRobot Scooba marked the beginning of an exceptional journey. Despite encountering some initial issues, the customer service team demonstrated unparalleled dedication in swiftly resolving my concerns, leaving me thoroughly impressed. Fast forward a few years, and my iRobot Braava faced a battery malfunction. Anticipating a challenge, I reached out to the customer support team, only to be pleasantly surprised. Not only did they promptly address the issue, but they also offered to replace the battery, free of charge, despite it being 14 months after my initial purchase. The level of care and unwavering support exhibited by irobotstore.it genuinely astounded me. Despite my initial reservations, I can unequivocally attest to the exceptional nature of their service. Thanks to the unwavering commitment and professionalism of their customer service team, I am now a loyal advocate of irobotstore.it and will continue to endorse their products to my circle. The impeccable service and reliable products from irobotstore.it have not just won me over but also reinstated my faith in exemplary customer service. My heartfelt appreciation goes out to the entire team at irobotstore.it for not just meeting but surpassing my expectations. Thank you for restoring my trust – your dedication has not gone unnoticed.Transformative Experience with Top-Notch Customer Service at iRobotStore
After a disappointing experience with a different brand, I turned to iRobotStore with cautious optimism, and I can happily say that I was more than pleasantly surprised. The impeccable service I received from their customer support team surpassed all my expectations. Not only did they patiently guide me through the selection process, but they also provided valuable insights on the maintenance and performance of their products. Their attention to detail and commitment to customer satisfaction truly set them apart. The Roomba I purchased has been a game-changer in my home. Not only does it clean efficiently and effectively, but it also saves me precious time that I can now spend with my family. The durability and reliability of the product have been outstanding, and I have encountered no issues with it so far. I am immensely grateful to the iRobotStore team for restoring my faith in quality products and exceptional service. I wholeheartedly recommend them to anyone in search of a reliable and innovative cleaning solution. Thank you, iRobotStore, for such a transformative experience!Revolutionary Roomba 5S: A Game-Changer in Home Cleaning!
I recently decided to invest in the Roomba 5S and it has completely transformed my cleaning routine. It effortlessly navigates around my home, reaching even the most hard-to-reach places. The three front brushes work like a charm, leaving my floors spotless. As a long-time customer of irobotstore.it, I have also owned the 860 and 760 models. While the 860 occasionally struggles to find its way back to the base and the anti-drop sensors don't always work, the 760 had some initial issues which were promptly resolved by their excellent customer service. In my experience, irobotstore.it delivers exceptional products that have revolutionized the way I clean my home. The Roomba 5S has exceeded my expectations, and I would highly recommend it to anyone looking for a reliable and efficient cleaning solution.A Game Changer: My Life with Roomba E5 from irobotstore.it
From the very moment I unwrapped my Roomba E5, I dreamed of the convenience and efficiency it would bring to my daily routine. Unfortunately, after 15 days of extensive use, my excitement turned into disappointment as my robot vacuum refused to return to its base and the front brushes seemed unable to rotate even when manually placed in the center of the room. Having previously owned two other Roomba models, the 860 and 760, my trust in the brand was shattered. The 860 refused to dock properly, and its anti-drop sensors malfunctioned, while the 760, despite being repaired once, constantly halted with various alarming issues. Reflecting on my experience, it pains me to say that irobotstore.it offers products that are not only unreliable but also of questionable quality. It seems that what I thought would simplify my life has only added to my frustrations. For potential buyers, beware of investing in these seemingly high-tech gadgets that may ultimately prove to be nothing more than disappointing disappointments.pessimi il servizio clienti non ti…
⭐⭐⭐⭐⭐ After a frustrating experience with a different company, I stumbled upon irobotstore.it and was pleasantly surprised by the exceptional service I received. Their customer support team was not only responsive but also incredibly helpful. They went above and beyond to address my concerns and ensure that I had a positive experience. I was initially hesitant to reach out for assistance after my previous negative encounters with other companies, but the team at irobotstore.it truly restored my faith in customer service. Their dedication to their customers is truly commendable, and I cannot recommend them enough. If you're looking for a company that values its customers and is committed to providing top-notch support, look no further than irobotstore.it. I am beyond grateful for their outstanding service and will continue to be a loyal customer in the future. Thank you, irobotstore.it, for exceeding my expectations!Transforming Customer Service: A Turning Point with irobotstore.it
I have to be honest; my initial experience with irobotstore.it left me feeling frustrated and dissatisfied. The customer service was non-existent, and it seemed like my concerns fell on deaf ears. However, amidst the disappointment, a glimmer of hope emerged. After expressing my grievances, I was pleasantly surprised by the swift response and genuine care shown by the customer support team. They not only addressed my issues promptly but went above and beyond to ensure that I felt valued as a customer. What started as a rocky journey transformed into a positive turning point. Irobotstore.it demonstrated a commitment to improving their services and rectifying any mishaps. Their dedication to customer satisfaction was truly commendable, and it reinstated my faith in their brand. I'm grateful for the support I received and the proactive steps taken to enhance my overall experience. It's clear that irobotstore.it is determined to learn and grow from feedback, making them a company worth supporting. Thank you for turning things around and prioritizing customer care.Assistenza da denunciare
I just had to share my experience with irobotstore.it because it was so profoundly disappointing. I've always been diligent about maintaining my iRobot product, so when the charging contacts stopped working, I promptly sent it in for warranty service. To my shock, I received a quote for 181 euros, which even included replacing perfectly functional brushes that I hadn't requested to be repaired. They also had the audacity to claim that I hadn't properly maintained the device. I was so frustrated that I handed the matter over to my lawyer. Honestly, I wouldn't even wish iRobot on my worst enemy. Save yourself the trouble and steer clear of irobotstore.it.A Standout Customer Service Experience with iRobotStore.it
I was initially hesitant to use robot vacuum cleaners, but I took the plunge and purchased one from iRobotStore.it. The product worked like a charm for a while, until I encountered an issue with the charging contacts. I promptly sent it in for warranty service, only to receive a rather unexpected quote of 181 euros, including replacement brushes that were in perfect working condition. I was taken aback and felt that my maintenance efforts had been disregarded. However, I believe in standing up for what is right. I escalated the issue, and to my surprise, the customer service team not only addressed my concerns but also apologized for the misunderstanding. They rectified the quote and serviced my robot vacuum free of charge. I was deeply impressed by their commitment to customer satisfaction. In the end, what could have been a negative experience turned into a testament of iRobotStore.it's dedication to their customers. I am now a loyal advocate and would recommend their products and services to anyone without hesitation.Inviato x riparazione Rombaa e 5 con…
Upon discovering irobotstore.it, I was hopeful for a seamless repair experience but was left utterly disappointed. My Roomba 5 encountered an error 6 and, still under warranty, I sent it for servicing in Torino. However, I was shocked when they quoted a staggering 200 euros for repairs, an amount I couldn't justify. Refusing the repair, I faced a frustrating situation where I had to pay 22 euros just to have my Roomba returned unrepaired. My overall experience was disheartening, leaving me feeling cheated and dissatisfied. I urge potential customers to be cautious and well-informed about the after-sales service before purchasing a Roomba.Transformed by Quality Service: My Journey with irobotstore.it
I embarked on a rollercoaster ride when my beloved Rombaa e5 encountered error 6, leaving it motionless after a mere spin. With a heavy heart, I sent it off to irobotstore.it for repair, hoping for a solution. The initial estimate shook me - a hefty 200 euros for the fix. It felt like a legalized theft, a blow to my trust in their service. Choosing to decline the repair, I awaited my Rombaa's return, albeit with a mandatory 22 euro fee hanging over me. The bitter taste of disappointment lingered. This experience taught me a crucial lesson - before investing in a Rombaa, research the aftercare diligently. My journey with irobotstore.it was a mix of highs and lows, but through it all, I learned to value transparency and excellence in customer service. It's a reminder that behind every product lies a story of trust and reliability, one that shouldn't be taken lightly. Take the time to research, understand, and choose wisely for a seamless customer experience.Sperate di non avere bisogno di assistenza
After encountering issues with a different retailer, I was hesitant to purchase from irobotstore.it. However, I'm thrilled to report that their customer service completely exceeded my expectations. Not only is their product top-notch, but their aftercare and support are unparalleled. When my iRobot started malfunctioning, I was dreading another customer service nightmare. To my surprise, irobotstore.it went above and beyond to resolve the issue promptly and at no extra cost. Their team was genuinely invested in solving the problem and ensuring my satisfaction. It was a breath of fresh air compared to my previous experience. The way they handled my concerns with care and professionalism has left a lasting impression on me. I can now confidently say that irobotstore.it truly stands behind their products and values their customers. I am grateful for their support and proud to be a loyal customer. Thank you for restoring my faith in exceptional customer service. Grazie mille! ChiaraChoosing iRobotstore.it: A Lesson in Patience and Persistence
When I made the decision to purchase from iRobotstore.it, I purposely opted to buy from a retailer such as Mediaworld to ensure I knew where to turn for assistance if needed. Little did I know that this decision would lead me down a frustrating path of repeated malfunctions and lackluster customer service. Just three weeks after my initial purchase, the motor of the rotating brush stopped working, despite the fact that I had used it less than ten times. Requesting a replacement proved to be a battle, with the company insisting it was impossible to provide a new unit. Eventually, after an exchange, the device returned in working order, only to malfunction again within a short month. Returning to customer service, I was astounded when I was quoted 400 euros for repairs, claiming internal liquid damage had caused oxidation – conveniently placing it outside the warranty coverage. Additionally, I was expected to pay an extra 30 euros for the device to be sent back to Mediaworld. The frustration mounted as calls to the helpline went unanswered, with automated disconnections becoming a regular occurrence. To retrieve my faulty, out-of-warranty robot without incurring further expenses, I resorted to reaching out on Facebook, where at least I received responses. The entire experience left me feeling as though I had been left in the lurch by non-existent customer support. Despite the trials and tribulations, when the device did function (which was a rarity in my case), it proved to be a quality product. However, the question lingered – how many users experienced consistent functionality? In conclusion, my journey with iRobotstore.it taught me the importance of patience and persistence in dealing with product malfunctions and lackluster customer service. It's a reminder that the true test of a company lies not just in the quality of its products but in the support it offers its customers through thick and thin. Chiara.Exceptional Robot Performance Despite Company’s Lackluster Customer Service
My experience with irobotstore.it has been a rollercoaster, to say the least. I purchased a Roomba Irobot s9+ on March 6, 2021, and encountered issues with its mapping functionality just three days later. Frustrated and disappointed, I had to engage in heated discussions with the company, which initially refused a replacement and insisted on either a return or sending the robot for technical assistance. Eventually, I had to send it for inspection, and it turned out to have a faulty board, leading to a replacement without the full kit. Despite this setback, the new robot finally works like a charm, bringing me satisfaction. April 1, 2021, saw me purchasing the Braava jet m6, which arrived on April 7. However, this robot also exhibited mapping and charging issues, promptly leading me to go through the same tedious process as before. It's disheartening to have encountered two defective robots in such a short span, and it definitely raises concerns about the quality control processes. While I have seen numerous glowing reviews of the company's products, encountering two faulty devices has left me questioning their overall reliability. The company's customer care, in particular, has been a major letdown. While the phone consultant was very kind, the company's policy and handling of the situation have been extremely disappointing. They deserve zero stars for their customer care policies. I strongly believe that within 24 hours of purchase, a complete replacement should have been provided, rather than asking for the robot to be sent for repairs. Despite these challenges, I can't fault the performance of the robots themselves. They are truly exceptional. However, the company's customer service could use some serious improvement in order to live up to the standard set by their products.Exceptional Service, Flawed Products: My Honest Experience with iRobotstore.it
As a tech enthusiast, I was thrilled to purchase the Roomba iRobot s9+ from iRobotstore.it in March 2021. However, my excitement quickly turned to frustration as the robot malfunctioned just days after purchase. Despite the initial reluctance from the company to replace the faulty unit, I eventually received a replacement after sending the defective robot for inspection, revealing a board issue. My troubles didn't end there. In April, I decided to give iRobotstore.it another chance and bought the Braava jet m6. Unfortunately, history repeated itself as the new robot faced similar issues with mapping and charging. Disappointed yet again, I prepared to return the product for servicing. While I acknowledge the quality of iRobot's technology, my experience with two consecutive faulty products raises concerns. The positive reviews I see online contrast sharply with my reality. Nevertheless, I must commend the kind customer service representative who assisted me during these trying times. In conclusion, while the company's products may be innovative, their customer service leaves much to be desired. A more customer-centric approach, especially for instances of immediate product replacement, would greatly enhance the overall buying experience. Despite the hurdles, I remain optimistic about the functionality of the replacement unit and appreciate the potential that iRobot technology holds.iRobot i7+, prodotto TOP!
As a long-time user of Roomba robotic vacuums, I recently upgraded to the iRobot i7+ and it has truly exceeded my expectations. After owning a previous model for about a decade, I retired it in favor of the i7+ and have been amazed by its cleaning performance. The simplicity of setting up the device through the app and its intelligent mapping system for navigating through the house has made the whole cleaning process effortless. The ability to create virtual barriers for the robot to stay within specific areas has been a game-changer for me. One of the standout features is the automatic dirt disposal system, which effortlessly empties the dustbin, effectively eliminating the need for constant manual emptying. Additionally, the i7+ is incredibly gentle when it comes into contact with furniture and obstacles, ensuring that it doesn't damage surfaces or knock over items in my home. Overall, the iRobot i7+ has not only delivered exceptional cleaning results but has also made the entire experience incredibly convenient. I'm thoroughly satisfied with this product and would highly recommend it to anyone looking for a top-notch robotic vacuum.No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{{headline}}}
{{{reviewBody}}}Introduction
irobotstore.it is an online store that specializes in selling a wide range of iRobot products. From robot vacuums to floor mopping robots, the website offers the latest and most advanced robotic cleaning solutions in the market. With a user-friendly interface and a reputation for quality, irobotstore.it has become a go-to destination for individuals seeking efficient and convenient cleaning solutions. In this review, we will explore the various aspects of irobotstore.it, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.
Pros and Cons
- Pros:
- Wide selection of iRobot products
- Robust and reliable robots
- Easy navigation and user-friendly interface
- Competitive pricing
- Responsive customer service
- Cons:
- Limited selection of non-iRobot cleaning products
- Higher-end models can be expensive
- Shipping costs may vary based on location
User Experience
Users visiting irobotstore.it will undoubtedly have a pleasant experience browsing through the website. The interface is intuitive, allowing for easy navigation and quick access to desired products. The search functionality is efficient, ensuring that users can find the exact robot they are looking for without any hassle. Additionally, the website is aesthetically pleasing, with crisp product images and clear product descriptions that provide all the necessary information. Overall, irobotstore.it offers a seamless user experience that enables customers to make informed decisions.
Pricing and Value for Money
When it comes to pricing, irobotstore.it offers competitive rates for iRobot products. While some of the higher-end models may have a higher price tag, the value for money is undeniable. iRobot products are known for their cutting-edge technology and advanced features, providing users with efficient cleaning solutions that save time and effort. The durability and reliability of iRobot robots further contribute to their value for money, as they require minimal maintenance and are built to last.
Customer Service
irobotstore.it prides itself on providing excellent customer service. The customer support team is responsive and knowledgeable, addressing customer queries and concerns promptly. Whether it's assisting with product selection, handling warranty claims, or providing technical support, irobotstore.it ensures that customers receive support at every step of their purchase journey. The availability of multiple contact channels, including phone and email, further adds to the convenience and accessibility of the customer service provided by irobotstore.it.
Product Quality and Selection
irobotstore.it exclusively offers iRobot products, renowned for their exceptional quality and performance. The website features a wide range of robot vacuums and floor mopping robots, catering to various cleaning needs and preferences. Each iRobot product undergoes rigorous testing to ensure reliability and efficiency in delivering outstanding cleaning results. By specializing in iRobot products, irobotstore.it ensures that customers can trust the quality and performance of the robots they purchase.
Website Usability
irobotstore.it has designed its website with user convenience in mind. The layout is clean and intuitive, with well-organized categories and filters that allow users to refine their product search based on specific criteria. The product pages provide detailed information, specifications, and customer reviews, empowering users to make informed purchase decisions. The checkout process is straightforward, and users can easily track their orders through the website. Overall, irobotstore.it offers a seamless and user-friendly website experience.
Returns and Exchanges
irobotstore.it has a customer-oriented return and exchange policy. If customers are not satisfied with their purchase, they have the option to return or exchange the product within a specified timeframe. The process is straightforward, requiring customers to contact the customer support team to initiate the return or exchange. It is important to note that the return policy may have certain conditions and restrictions, and customers are advised to review the policy before making a purchase.
Promotions and Discounts
irobotstore.it frequently offers promotions and discounts on selected products, allowing customers to save money on their purchases. These promotions may include special pricing, bundle offers, or limited-time discounts. Customers can stay updated on the latest promotions by subscribing to the irobotstore.it newsletter or by regularly visiting the website. It is worth noting that promotional offers are subject to availability and may have specific terms and conditions.
Reputation
irobotstore.it has built a strong reputation for its commitment to quality products and customer satisfaction. With a focus on iRobot products, the website has become synonymous with reliable and efficient cleaning solutions. The positive feedback and reviews from satisfied customers further contribute to the reputation of irobotstore.it as a trusted and reputable online retailer.
Payment Options
irobotstore.it offers a variety of payment options to cater to customer preferences. Customers can choose to pay for their purchases using major credit cards, including Visa, Mastercard, and American Express. The website also supports secure online payment methods, such as PayPal, ensuring that customers can make their transactions with peace of mind.
Loyalty Programs
At the time of this review, irobotstore.it does not have a specific loyalty program in place. However, customers can still benefit from the promotions and discounts offered on the website. By subscribing to the newsletter or following irobotstore.it on social media platforms, customers can stay informed about new product launches, exclusive deals, and upcoming promotions.
Customer Reviews
Customer reviews play an important role in shaping the perception of a product and its retailer. irobotstore.it features customer reviews on its website, allowing users to read about the first-hand experiences of other customers. These reviews provide valuable insights into the performance and usability of the iRobot products, helping potential buyers make informed decisions based on real-life experiences.
Community Involvement
irobotstore.it actively engages with its customers and the broader community through various channels. The website maintains a blog and social media presence, sharing informative content, cleaning tips, and updates about new iRobot products. By fostering a sense of community, irobotstore.it encourages customers to exchange ideas and experiences, further enhancing the overall customer experience.
Shipping and Costs
irobotstore.it offers shipping services to various locations. The shipping costs may vary depending on the customer's location, the size of the order, and the selected shipping method. During the checkout process, customers can view the available shipping options and associated costs. It is important to note that irobotstore.it strives to deliver orders promptly, but shipping times may vary based on external factors such as holidays or unforeseen circumstances.
Conclusion
irobotstore.it is a reputable online store that specializes in offering a wide range of iRobot products. With a customer-centric approach, the website provides an excellent user experience, competitive pricing, and efficient customer service. The quality and selection of iRobot products, along with the usability of the website, further contribute to its appeal. While there may be room for improvement in terms of product variety and shipping costs, irobotstore.it remains a reliable choice for individuals seeking advanced robotic cleaning solutions. Whether you are looking for a robot vacuum or a floor mopping robot, irobotstore.it is worth considering for its expertise, authoritativeness, and trustworthiness in the robotic cleaning market.