Introduction
isawitfirst.com is a fashion and beauty e-commerce platform that offers trendy and affordably-priced clothing, shoes, accessories, and cosmetics for women. With its headquarters in Manchester, UK, the online retailer claims to have a wide range of products that cater to various fashion tastes and sizes. This review aims to examine various aspects of the website and services provided by isawitfirst.com.
Pros and Cons
Pros:
- Wide selection of products
- Affordable prices
- Free shipping on orders over £30
- Regular promotions and discounts
Cons:
- Some products are low-quality or not true to size
- Return policy is limited to 14 days
- Some customers have reported poor customer service experiences
User Experience
The website has a sleek and modern design that is easy to navigate. Users can easily search for products by category, size, and price. The product pages include multiple pictures and detailed descriptions, which help customers make informed decisions. Additionally, the website has a blog section that features fashion tips, trends, and news.
Pricing and Value for Money
The prices on isawitfirst.com are relatively low compared to other fashion retailers. Customers can find dresses for as little as £5 and shoes for £10. The website frequently runs promotions and discounts, which can provide even better value for money.
Alternatives
Alternative fashion e-commerce platforms include Boohoo, ASOS, Missguided, and PrettyLittleThing.
Customer Service
Some customers have reported poor customer service experiences with isawitfirst.com. The company provides a contact form on their website for customers to reach out with questions or concerns. However, some customers have reported slow response times or unhelpful responses.
Product Quality and Selection
The product selection on isawitfirst.com is vast and includes clothing in various sizes, shoes, and accessories. However, some customers have reported that the quality of the products is not consistent, and some items are not true to size.
Website Usability
The website is easy to use and navigate, with clear categories and search filters to help customers find products quickly. The checkout process is straightforward, and customers can save their payment information for faster future purchases.
Returns and Exchanges
Returns and exchanges are allowed within 14 days of receipt, and customers are responsible for the cost of return shipping. The items must be in their original condition with tags attached to be eligible for a refund.
Promotions and Discounts
isawitfirst.com regularly offers promotions and discounts, including percentage discounts and free shipping on orders over £30. Customers can sign up for the company's newsletter to receive updates on current and upcoming promotions.
Reputation
isawitfirst.com has mixed reviews, with some customers reporting positive experiences and others describing issues with product quality and customer service.
Payment Options
Customers can pay for their orders using major credit and debit cards, PayPal, and Klarna. Klarna allows customers to pay in installments.
Loyalty Programs
isawitfirst.com does not offer a loyalty program at this time.
Customer Reviews
The company displays customer reviews on its product pages, which can help customers make informed purchasing decisions. However, some customers have reported that the reviews are misleading and do not accurately reflect the product's quality or fit.
Community Involvement
isawitfirst.com does not appear to have any significant community involvement initiatives at this time.
Shipping and Costs
The company offers standard shipping for £3.99 and free shipping on orders over £30. Express shipping is also available for an additional fee. The estimated delivery time for standard shipping is 2-4 business days. The company ships to the UK and internationally, but international shipping fees may vary.
Overall, isawitfirst.com offers a wide range of trendy and affordable fashion products, but customers should be aware of potential issues with product quality and customer service. The website is easy to use and navigate, and the company frequently offers promotions and discounts to provide customers with even better value for money.