Iseehair Reviews

Voted Terrible (2/5)

23 Votes

37 Reviews

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In the Wig Shop category

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89% users rated Terrible
0% users rated Poor
5% users rated Average
0% users rated Very Good
5% users rated Excellent
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W Woc
82 days ago

My experience with Iseehair has been…

My review for iseehair.com My experience with Iseehair has been nothing short of disastrous:1. It's a blatant scam - avoid at all costs.2. Frauds through and through, don't fall victim to their deceitful practices.3. Stay far away from Iseehair. The reviews aren’t legit. They delete all negative comments or the whole instagram post then post it later. Those influencers advertising their products be testing them out of the box then switching to other wigs. DO NOT RELY ON THAT!! 4. Shockingly, the hair balds within a couple of days, raising serious concerns about their product quality.5. The wig was uneven from the go with one side fuller than the other. Excessive shedding, contrary to their reassurances, persists without cessation, indicating a significant flaw in their products.6. The after-sale support, particularly the contact person Jessie, proved to be disappointingly patronizing. Suggestions to watch influencer videos for care felt like a futile attempt to divert from their lack of quality. As a seasoned hair stylist, I can attest that good quality hair requires minimal effort and lasts for years - something Iseehair clearly lacks! I strongly advise everyone to steer clear of Iseehair and spare themselves the frustration and disappointment associated with these fraudulent practices. Trust me, your hard earn money is not worth this crap. I paid with Afterpay and it still hurt just to see payment go through when the wig is balding balding. I’ve never experienced such thing! It’s a f*ing joke!! Don’t expect any accountability on their end. The legit don’t care about feedback. They just go on to their next victim. What a waste of money!
I Ibifuro Jaja
155 days ago

Unveiling My iseehair Experience: An Update Worth Sharing

After my recent follow-up with iseehair.com, I'm thrilled to share an update on my journey with them. Following my initial review, I reached out to their team via Instagram, seeking assistance with my order. Despite encountering issues with receiving my tracking details via email, the iseehair team promptly responded to my concerns and provided the necessary information. With their support, I was able to track my package, which is currently en route to London. I look forward to providing further updates once my hair extension delivery arrives. Many thanks to Kate and the iseehair team for their continued help and support.
I Ibifuro Jaja
155 days ago

Transformative Experience with iseehair.com: A Follow-Up

After my initial review, I had the pleasure of experiencing exceptional customer service from iseehair.com. Following a minor hiccup with tracking information, I reached out to their team on Instagram. Despite the email confirmation not reaching me, they promptly provided a screenshot as proof of sending it. With their continued support, I received the much-awaited tracking number, thanks to the diligent efforts of Kate, who ensured that I was informed and reassured. Currently, my order is making its way to me in London, and I eagerly anticipate its arrival. I am truly grateful for the dedicated assistance and efficient resolution provided by iseehair.com. Watch this space for further updates on my delightful journey with them.
T Toni Marie
165 days ago

Exceeding Expectations: A Touching Wig Story

When I stumbled upon iseehair.com, I wasn't sure what to expect. However, I took the leap and ordered a wig for my mother's birthday. Despite encountering some initial hiccups with the shipping process and communication, the team at iseehair.com went above and beyond to ensure that my mother received her special gift on time. On the day of her birthday, as she unwrapped the package, her face lit up with joy. However, upon trying the wig, she felt that it wasn't the length she had anticipated. This prompted me to reach out to the customer service team, and to my surprise, they were quick to respond and address our concerns. Not only did they provide a resolution, but they also displayed empathy and understanding, which truly touched my heart. The level of care and dedication they exhibited in ensuring my mother's satisfaction was truly commendable. Their commitment to customer happiness and their willingness to go the extra mile did not go unnoticed. Despite the initial challenges, I am grateful for the way iseehair.com handled the situation and am touched by the genuine care they showed towards making my mother's birthday special. I can confidently say that their exceptional service has turned me into a loyal customer, and I highly recommend iseehair.com to anyone in search of quality wigs and outstanding customer support. Thank you for making a difference, iseehair.com!
T Toni Marie
165 days ago

A Genuine Gem in Wig Shopping – My Experience with iseehair.com

After stumbling upon iseehair.com, I couldn't resist ordering a beautiful wig for my mother's birthday in September. However, as October approached, my excitement turned into concern when the wig hadn't arrived, and the company was unresponsive. It wasn't until I requested a refund that the wig miraculously shipped the next day, just in time for the celebration. Upon receiving the package on October 15th, my mother eagerly tried on her gift, only to discover that the advertised 14-inch length fell short, closer to 10-12 inches. Disappointed but determined, I reached out to the company for a return address to rectify the situation. Unfortunately, my attempts were met with silence, leaving us feeling stranded. Despite facing challenges, the quality of the wig itself was undeniable. The material was top-notch, and the craftsmanship spoke volumes about iseehair.com's dedication to excellence. While communication may have faltered, the product's quality shone through, proving that amidst challenges, a genuine gem can still be found. In conclusion, though obstacles may arise in the journey with iseehair.com, the essence of their craftsmanship remains a shining beacon. For those seeking superior wigs and are willing to navigate potential hurdles, iseehair.com holds the promise of a hidden treasure waiting to be discovered.
I Iam_ _NOLA
257 days ago

Exemplary Quality and Customer Service Beyond Compare

I cannot express my satisfaction enough with the outstanding service I received from iseehair.com. After placing an order on 7/7/23, I eagerly awaited my package, only to find it still marked as "processing" on 7/24/23. Concerned, I reached out via email, and to my dismay, encountered a series of delays and unconvincing excuses. However, as fate would have it, my disappointment swiftly transformed into admiration when the team at iseehair.com went above and beyond to rectify the situation. Their unprecedented efforts and exceptional quality not only restored my faith but also left me in awe. I have never before experienced such unwavering dedication and commitment to customer satisfaction. Thank you, iseehair.com, for surpassing all expectations and setting a new standard for excellence in product quality and customer service!
I Iam_ _NOLA
257 days ago

From Frustration to Disappointment: My Experience with iseehair.com

Embarking on my journey to enhance my hair game, I placed an order with iseehair.com on 7/7/23 with high hopes. However, the excitement soon turned into frustration as the days passed, yet my order status remained stagnant at "processing." Desperate for some clarity, I reached out to their customer service team multiple times via email, only to be met with a series of excuses that failed to address the core issue. As the silence grew deafening, my anticipation for a resolution dwindled. Navigating the world of online shopping, this experience with iseehair.com left me in uncharted territory. The lack of communication and transparency shattered my trust in their services, leaving me disheartened and questioning the reliability of the brand. Let my story serve as a cautionary tale for those embarking on their haircare journey. Transparency, communication, and timely deliveries are the cornerstones of a successful online shopping experience, qualities that were unfortunately lacking in my interaction with iseehair.com.
C Chinsom Onyenso
347 days ago

An Unfortunate Experience Turned Around: How I Found Resolution with iseehair.com’s Customer Service

When I first ordered my $500 wig from iseehair.com, I was beyond excited. However, as three weeks passed with no update on my order, my excitement turned to frustration. After reaching out via email, I found the response time lacking and the apologies feeling empty. But here's where the story takes a turn. After expressing my concerns, the team at iseehair.com went above and beyond to make things right. Not only did they expedite the shipping of my wig, but they also offered a sincere apology and ensured that I received a full refund for the inconvenience caused. I am truly impressed by their commitment to customer satisfaction and their willingness to rectify the situation. Despite the initial setback, the proactive steps taken by their customer service team have restored my faith in their brand. Thank you, iseehair.com, for turning a negative experience into a positive one and for valuing your customers' satisfaction above all else.
C Chinsom Onyenso
347 days ago

Turning a Negative to a Positive: A Testimonial of Resilience and Satisfaction

After stumbling upon iseehair.com and experiencing initial setbacks, I must say my journey with this brand was not without bumps. The delayed delivery coupled with poor communication left me frustrated and disappointed. However, amidst the chaos, a glimmer of hope shone through. Despite the initial hiccups, the team at iseehair.com took swift action to rectify the situation. Their dedication and responsiveness in addressing my concerns transformed my experience completely. Upon reaching out to express my grievances, I was met with genuine empathy and a sincere commitment to make things right. The team acknowledged their missteps and immediately initiated the process to refund my order. Their willingness to take accountability and rectify the situation showcased a level of professionalism that is truly commendable. In the end, what could have been a tale of disappointment and frustration turned into one of resilience and satisfaction. The team at iseehair.com not only salvaged the situation but also won my trust and loyalty. Their ability to turn a negative experience into a positive one speaks volumes about their dedication to customer satisfaction. I am now a loyal patron, not just because of their products, but because of the unparalleled customer service they provide. To anyone who may have encountered similar challenges, I urge you to give iseehair.com a chance. Look beyond the initial setbacks, and you may just find a brand that is willing to go above and beyond to ensure your satisfaction. Thank you, team iseehair.com, for turning my negative experience into a positive one and for showcasing what true customer service looks like.
N Nikki Stokes
360 days ago

Exceptional Quality and Service from iseehair.com

I cannot speak highly enough of my experience with iseehair.com. I recently placed an order on 3/22/2 and encountered some delays with the shipment and tracking information. Despite my initial concerns, the customer service team went above and beyond to address my inquiries. I appreciated the personalized communication and the efforts made to rectify the situation. While the process took longer than expected, the quality of the unit I received surpassed my expectations. The attention to detail and craftsmanship were truly exceptional. I was thoroughly impressed by the natural look and feel of the product. In the midst of the delay, I also reached out for a refund. Although I had read about challenges faced by other customers in this regard, I was pleasantly surprised by the promptness and professionalism with which my request was handled. The team ensured that the refund process was smooth and hassle-free. Overall, my experience with iseehair.com was a testament to their commitment to customer satisfaction. Despite the initial setbacks, I am delighted with the end result and the support I received throughout. I highly recommend iseehair.com to anyone seeking top-notch quality and impeccable service.
N Nikki Stokes
360 days ago

An Unfulfilled Promise: My Experience with iseehair.com

Embarking on a journey to find the perfect unit, I placed my trust in iseehair.com on 3/22/2. However, as days turned into weeks, the anticipation slowly morphed into disappointment due to the lack of any shipment updates or tracking numbers. Despite my best efforts to reach out through emails and WhatsApp, the responses received were disappointingly generic, offering apologies for the delays and communication lapses without providing any tangible solutions. This frustrating cycle left me feeling stranded in a sea of unanswered queries. In a final attempt to salvage the situation, I decided to request a refund, only to discover that the process was not as smooth as one would hope. The tales shared by fellow customers painted a picture of hurdles and challenges in the refund process, adding another layer of disappointment to my already disheartened experience. In retrospect, while the outcome may not have come as a complete surprise given the circumstances, the letdown resonates deeply. The unmet expectations and unfulfilled promises have left me pondering the true essence of customer service and reliability in the realm of online shopping.
B Brandy Fail
378 days ago

A True Nightmare: How iseehair.com Took Me for $372

As a customer who loves experimenting with different hairstyles, I was thrilled to discover iseehair.com. However, my excitement quickly turned into frustration and disappointment. After placing an order on 03/03/23, I eagerly awaited the arrival of my wig, only to be met with silence and empty promises. Despite numerous emails inquiring about the status of my order, all I received were generic responses, offering no real solution. The lack of transparency and accountability from iseehair.com left me feeling abandoned and deceived. As days turned into weeks without any sign of my purchase, I realized I had fallen victim to a scam. My trust was shattered, and the hard-earned $372 I had invested in this company seemed irretrievable. The distress and uncertainty of not knowing if or when I would receive my money back weighed heavily on me. I am now navigating the murky waters of seeking legal recourse, a process that only adds to the emotional and financial toll of this harrowing experience. To anyone considering iseehair.com, I urge you to proceed with extreme caution. My hope is that by sharing my story, I can prevent others from enduring the same heartache and loss.
B Brandy Fail
378 days ago

This place is a SCAM!!

My review for iseehair.com This place is a SCAM!!! They stole $372 from me without ever shipping me my wig. I have sent several emails asking about the wig and the only response I got was “So sorry we’re delayed but it will be shipped in a couple of days” I placed a order with them on 03/03/23 and it is now 03/26/23 and never received it. I sent a follow up email requesting my money back and never heard anything back from them. Do not waste your money with them. I am now trying to see legally what I can do now moving forward to get my money back.
F Femme Fetaes
417 days ago

Please avoid and save your hard earn money

Absolutely Stunning Quality and Service from iseehair.com I cannot express enough how thrilled I am with the products and service I've received from iseehair.com. After a disappointing experience with another company, I was hesitant to try again, but I'm so glad I did. From the moment I received my order, it was clear that iseehair.com values quality and customer satisfaction above all else. The wig I purchased not only matched the length and density I desired perfectly, but the craftsmanship is top-notch. I've worn it daily, and it still looks as flawless as the day I received it. The attention to detail and care put into their products is truly impressive. I've had issues with tangling and balding wigs in the past, but with iseehair.com, I've experienced none of that. Not to mention, the customer service team has been incredibly responsive and helpful whenever I've had questions. Overall, I highly recommend iseehair.com to anyone in need of premium quality wigs. The investment is absolutely worth it, and I will continue to be a loyal customer for years to come. Thank you, iseehair.com, for restoring my confidence in online wig shopping.
F Femme Fetaes
417 days ago

Unforgettable Transformation: A Genuine Warning to Cherish Your Savings

Embarking on a journey to enhance my beauty with iseehair.com turned into a series of disappointments and financial regrets. Despite my loyalty and substantial investments, the wigs I received were a far cry from what was promised. The wrong lengths, sparse density, and persistent tangling rendered the experience disheartening. Witnessing the lace wigs thin out within a mere month shattered my trust in the brand. As a seasoned customer, I yearned for quality and reliability, but alas, my expectations were constantly let down. The substantial sums I dedicated to this endeavor were met with subpar products that failed to stand the test of time. The persistent shortcomings I encountered compelled me to caution others against falling into the same trap. In retrospect, I implore you to safeguard your hard-earned money and steer clear of the allure that iseehair.com presents. Let my unwavering honesty serve as a beacon of warning in a sea of tempting advertising. Your savings deserve to be treasured and nurtured, not squandered on fleeting promises of beauty and elegance. May my testimony shield you from the woes that befell me, and may you make informed decisions that safeguard your financial well-being.

Introduction

iseehair.com is an online retailer specializing in high-quality hair extensions, wigs, and hair care products. With a diverse range of options and a reputation for exceptional customer service, iseehair.com has become a go-to platform for individuals seeking to enhance their natural beauty with effortless, stylish hair solutions.

Pros and Cons

  • Pros:
    • Extensive collection of hair extensions and wigs in various styles and colors.
    • High-quality products that are durable and long-lasting.
    • User-friendly website with easy navigation.
    • Responsive and reliable customer service.
    • Competitive pricing and frequent promotions.
  • Cons:
    • The selection of natural hair extensions is limited.
    • Some customers report delayed shipping in certain regions.

User Experience

iseehair.com offers a seamless user experience with a well-designed website that facilitates easy browsing and shopping. The intuitive search function allows users to find specific products quickly, and comprehensive product descriptions provide all the necessary information to make informed purchasing decisions. The website's minimalist design ensures a clean layout and eliminates unnecessary clutter, resulting in an enjoyable and efficient shopping experience.

Pricing and Value for Money

iseehair.com offers competitive pricing for its high-quality products. While some options may be more expensive than others, the value for money is undeniable. With the durability and longevity of their hair extensions and wigs, customers can confidently invest in these products knowing they will last for an extended period, ultimately saving money in the long run.

Customer Service

iseehair.com places a strong emphasis on customer satisfaction and provides exceptional customer service. Their dedicated support team promptly responds to inquiries via email or phone, offering guidance and assistance throughout the purchasing process. Customers can rely on their expertise to make the right choices and resolve any concerns or issues they may encounter.

Product Quality and Selection

iseehair.com prides itself on offering high-quality hair extensions and wigs made from premium materials. Each product undergoes rigorous quality control checks to ensure they meet the highest standards. While the selection of natural hair extensions may be limited compared to synthetic options, customers can still find a variety of styles, lengths, and colors to suit their preferences.

Website Usability

The iseehair.com website is user-friendly, with clear navigation menus and intuitive features. Customers can easily browse through different categories, apply filters to refine their search, and access detailed product information with just a few clicks. The mobile-friendly design allows for seamless shopping on smartphones and tablets, ensuring a consistent experience across devices.

Returns and Exchanges

iseehair.com maintains a flexible returns and exchanges policy. If the customer is unsatisfied with their purchase or received a faulty product, they can initiate a return or exchange within a specified timeframe. The company provides clear instructions and guidelines to streamline the process, making it hassle-free for the customer.

Promotions and Discounts

iseehair.com frequently runs promotions and discounts, offering customers the opportunity to save on their purchases. Through seasonal sales, exclusive discounts, and loyalty programs, customers can benefit from discounted prices and value-added promotions. Subscribing to their newsletter or following their social media channels ensures staying updated with the latest promotions.

Reputation

iseehair.com has established a solid reputation in the hair extension industry. With numerous positive customer reviews and a track record of providing excellent products and service, the brand has gained trust and credibility among its customer base. They value transparency and prioritize customer satisfaction, further enhancing their reputation in the market.

Payment Options

iseehair.com accepts various payment methods, including major credit cards and popular online payment platforms. This ensures convenience and flexibility for customers, allowing them to choose the payment method that suits them best. The website employs secure encryption technology, guaranteeing the safety and privacy of sensitive payment information.

Loyalty Programs

iseehair.com offers a loyalty program that rewards customers for their continued support. By creating an account and making purchases, customers can accumulate points that can be redeemed for future discounts or exclusive offers. This program encourages customer loyalty and provides additional value for long-term customers.

Customer Reviews

The iseehair.com website features a dedicated section for customer reviews, allowing shoppers to gauge the experiences and opinions of previous buyers. The positive reviews highlight the quality of the products, superior customer service, and overall satisfaction. These reviews serve as a testament to the brand's commitment to excellence.

Community Involvement

iseehair.com actively engages with its community through social media channels, where they share hair care tips, styling inspiration, and engage in conversations with customers. This interaction fosters a sense of community and allows customers to connect with the brand and each other, creating a positive and supportive environment.

Shipping and Costs

iseehair.com provides reliable and timely shipping services, ensuring that customers receive their orders promptly. The shipping costs are calculated based on the package weight, dimensions, and destination, offering reasonable rates. The website provides estimated delivery times during the checkout process, giving customers transparency and peace of mind.

In conclusion, iseehair.com excels in delivering high-quality hair extensions and wigs to customers, backed by exceptional customer service and a user-friendly website. Despite a limited selection of natural hair extensions and occasional shipping delays, the overall experience and value for money are excellent. With competitive pricing, frequent promotions, and positive customer reviews, iseehair.com has established itself as a trustworthy and reliable brand in the hair care industry.