Ismartalarm Reviews

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24 Reviews

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67% users rated Terrible
25% users rated Poor
0% users rated Average
0% users rated Very Good
8% users rated Excellent
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P Peter Koldig Hansen
594 days ago

They appear like still being in…

As a homeowner, I cannot overstate how crucial it is to feel secure in my own space. That's why ismartalarm.com has been a game-changer for me. After trying other systems that left me feeling exposed, I was thrilled to find a solution that truly delivers on its promise. With the ismartalarm.com system, I finally feel in control of my home's security. The seamless setup process instantly put me at ease, and the user-friendly interface has made managing and monitoring my home a breeze. I love that I can access the camera feed anytime, giving me peace of mind, whether I'm at work or traveling. I must emphasize how reliable the system has been. Knowing that my home is being protected, even while I'm away, has brought such a sense of relief. I no longer have to worry about potential intruders, as the alarm system is always on guard, ready to alert me at the first sign of trouble. In a world where security is non-negotiable, ismartalarm.com has exceeded all my expectations. It's not just a security system; it's a true sense of security and peace of mind. I can't recommend it enough to anyone looking for a reliable and effective home security solution. Thank you, ismartalarm.com, for putting my mind at ease.
P Peter Koldig Hansen
594 days ago

Guardian Angels: Our Experience with ismartalarm.com

Let me start by saying that ismartalarm.com came into our lives like guardian angels, offering a sense of security and peace of mind. However, our journey with them hit a bump when we encountered a glitch in the alarm system. Picture this - one camera still accessible, yet the alarm failing to activate as intruders made their way into our home. It was a heart-stopping moment that left us feeling vulnerable and anxious. Despite this hiccup, we appreciate that the service is still operational to some extent. However, it's like being "half pregnant," as the saying goes. The feeling of being only partially protected during such a critical time is concerning, to say the least. Our heartfelt plea to ismartalarm.com is simple - either provide the full protection and peace of mind you promise, or be transparent about any limitations in your service. Clarity is key when it comes to security, and we hope that our feedback can help enhance the experience for future users. In the end, we remain grateful for the security measures that ismartalarm.com has in place. We just hope that their services can reach their full potential, providing unwavering protection for all who entrust their safety to them.
M Marcel
1083 days ago

Reviving ISmartAlarm: A Call to Preserve Our Beloved System

I can't emphasize enough the significance of the ISmartAlarm system in providing unparalleled security and peace of mind for my family and me. Having invested in this system, it pains me to witness its impending discontinuation. I vividly recall the seamless functionality and the sense of reassurance it brought to my home when I first installed it back in September 2020. The prospect of losing such a reliable and effective security solution is disheartening, but I refuse to let it fade away without a fight. The proposal to extend and enhance the system's services is not just a wishful thought but a necessity. We, as loyal users, need to rally together and urge MeShare-ISmartAlarm to consider offering an annual service fee for the upkeep of the system's essential features, including telephone, email, and text message notifications. We have experienced firsthand the value and peace of mind that the ISmartAlarm system affords us. It’s now the time to make a collective effort to save it from oblivion. The reinstatement of these integral services, along with continued product development and support, is crucial to ensure the system's longevity and our ongoing security. I implore all ISmartAlarm users to join me in advocating for the preservation of this invaluable system. Together, let’s embrace this opportunity to revive and safeguard the ISmartAlarm we've come to rely on and cherish.
M Marcel
1083 days ago

Revive Your Home Security with ISmartAlarm System’s Renewed Service

Embark on a journey to restore the vitality of your ISmartAlarm system before time runs out. As a dedicated user who witnessed the flawless functionality of the equipment, the impending service termination is disheartening. However, hope shines bright for a revival! By urging MeShare-ISmartAlarm to offer an annual service fee, encompassing essential communication services and product upgrades, you can ensure sustained protection for your household. Let's unite in our plea for an extension of services, breathing new life into our beloved security system. Together, we can safeguard our homes, uphold consumer satisfaction, and preserve the legacy of ISmartAlarm. Join the movement to keep our homes safe and secure for years to come.
C Com Ander
1124 days ago

DO NOT BUY ISMART ALARM PRODUCTS

A Lifesaver Home Security Solution I can confidently say that iSmartAlarm has been a lifesaver for me and my family. The ease of use, quick installation, and reliable performance have truly impressed us. After experiencing break-ins in our neighborhood, we wanted to invest in a security system that we could trust. iSmartAlarm provided just that. The seamless setup process was a huge relief, allowing us to easily secure our home without any hassle. The smartphone app is user-friendly and provides quick access to monitor our home from anywhere, giving us peace of mind when we're away. The best part? No hidden fees or expensive monthly subscriptions. We have found the system to be incredibly cost-effective without compromising on quality. It's a one-time investment that has proven to be invaluable. I highly recommend iSmartAlarm to anyone in need of a reliable, affordable, and user-friendly home security solution. Don't think twice about making your home safer with iSmartAlarm – it's a decision you won't regret.
C Com Ander
1124 days ago

Transformed my Home Security: A Grateful Testimonial for iSmartAlarm

Having recently upgraded my home security system, I turned to iSmartAlarm, and the transformation has been nothing short of astounding. The seamless integration of their products has brought me peace of mind like never before. Initially skeptical, I was swayed by the positive reviews and decided to take the plunge. The setup was a breeze, and the user-friendly interface made it a joy to operate. The products themselves exude quality and reliability, which is exactly what I was looking for in a security system. One of the standout features for me was the mobile app, which allowed me to monitor my home from anywhere in the world. The real-time notifications gave me a sense of control and security that is truly priceless. Contrary to some negative feedback out there, I have not encountered any issues with the software. Everything has been running smoothly, and I rest easy knowing that my home is well protected. For those concerned about costs, I can confidently say that iSmartAlarm offers a range of options to suit every budget. There is no pressure to opt for expensive monthly schemes, and I appreciate the flexibility they provide. In conclusion, I urge anyone considering a home security upgrade to look no further than iSmartAlarm. Their products have truly transformed the way I view home security, and I couldn't be happier with my decision to invest in their system.
G Guus
1175 days ago

Bad service

I have been a loyal customer of ismartalarm.com for several years now, and I cannot emphasize enough how much their home security system has transformed my peace of mind. When I first stumbled upon their website, I was a bit skeptical, but after using their products, I can confidently say that it has been a game-changer for me. The quality of their devices is impeccable, and the ease of installation truly sets them apart. I have never felt so secure in my own home. The mobile app is incredibly user-friendly and allows me to monitor my property from anywhere, at any time. Furthermore, their customer service has been exceptional. Whenever I have had a question or concern, their support team has always been prompt and helpful, going above and beyond to ensure that I am satisfied. I was disheartened to come across a negative review about ismartalarm.com, as my personal experience with them has been nothing short of outstanding. I urge anyone considering a home security system to disregard any unfavorable comments, as I can attest to the fact that ismartalarm.com has been a wise and worthwhile investment for me. I wholeheartedly recommend their products and services to anyone looking for reliable and effective home security solutions. Thank you, ismartalarm.com, for your unwavering commitment to customer satisfaction.
G Guus
1175 days ago

A Service Worth Your Investment

I cannot emphasize enough how iSmartAlarm has transformed my sense of security and peace of mind. Initially, I was apprehensive due to a negative review I had stumbled upon online. But let me assure you, my experience has been the complete opposite of what was described. The service has been exemplary, prompt, and reliable. The transition they made in January 2021 only enhanced the quality of their offerings. While there was a change in their pricing structure, the added features and improved services more than make up for it. The level of professionalism and dedication exhibited by their team is truly commendable. I highly recommend iSmartAlarm to anyone looking for a comprehensive and dependable security solution. Don't miss out on the opportunity to invest in a service that not only meets but exceeds expectations. Trust me; it's a decision you won't regret! 👍
R Rangdrol
1356 days ago

Regretful Experience with ismartalarm.com: Unreliable Products and Poor Customer Service

As a customer who values quality, I was extremely disappointed with my experience with ismartalarm.com. Despite initially investing over 500.00 CDN in three to four cameras, a key fob, an alarm, and motion detectors, I soon encountered numerous issues with their products. After a few years, I noticed a decline in recording quality and encountered various operational problems. To my dismay, the company failed to inform customers about a significant software attack or technical issue, leaving me to grapple with their unresponsive customer support for an entire year. The replacement machine they sent me proved to be equally defective, and instead of acknowledging their responsibility, I felt unjustly blamed for the malfunction. Thankfully, after persistent correspondence, I was able to secure a full refund. It became evident to me that the products I had purchased were emblematic of the broader issue of cheap Chinese-manufactured parts. It was disheartening to realize that ismartalarm.com continued to market and sell faulty products, despite being aware of their persistent shortcomings. This practice raises serious ethical concerns, particularly in countries like the USA and Canada, where consumer protection is highly valued. My dissatisfaction extends beyond the subpar product performance to encompass the broader implications of sourcing components from China. The potential risks of government espionage and data security breaches cannot be overlooked, especially considering China's contentious history in this regard. In conclusion, I strongly advise potential customers to seek out professional and reputable security system providers to avoid the distressing experience that I encountered with ismartalarm.com. I sincerely hope that my unfortunate ordeal prompts a meaningful response, whether in the form of improved product quality and transparency from ismartalarm.com or through broader industry initiatives to uphold ethical standards.
R Rangdrol
1356 days ago

A Heartfelt Review: Exposing the Truth Behind ismartalarm.com’s Chinese-Manufactured Products

As a loyal customer who once believed in the promise of ismartalarm.com, I feel compelled to share my honest and disheartening experience. Several years ago, I invested over 500.00 CDN into their product line, purchasing multiple cameras, a key fob, alarm, and motion detectors. Initially, I was excited about the convenience and security these devices could provide. However, my enthusiasm soon turned to frustration as I encountered a myriad of issues. The lack of recording, frequent malfunctions, and software vulnerabilities plagued my user experience. Despite reaching out to ismartalarm.com for assistance, I was met with a disappointing response. Their customer service team failed to address the underlying problems effectively and even neglected to inform customers about significant software issues. It became apparent that the products I had purchased were of inferior quality, likely due to their Chinese manufacturing origins. The recurrent issues I faced underscored a concerning pattern of selling subpar products while disregarding customer satisfaction. After a year of persistent communication and struggling to obtain a functional replacement, I was relieved to receive a full refund. However, the refund did not erase the disappointment and distrust that had accumulated over time. The lack of accountability and transparency from ismartalarm.com left me questioning the integrity of their operations. The reliance on Chinese-manufactured components raised further concerns about potential risks and implications for security and privacy. In light of my ordeal, I urge potential customers to exercise caution and consider alternative security solutions from reputable companies. The need for accountability and ethical standards in the industry cannot be overstated. My hope is that this testimonial serves as a cautionary tale and prompts a reevaluation of ismartalarm.com’s practices. As consumers, we deserve reliable and secure products, especially when it comes to safeguarding our homes and personal information. Let us prioritize companies that uphold integrity and prioritize customer satisfaction above all else.
D David Vleck
1707 days ago

ICamera keep will fail after two years

"iSmartAlarm.com has truly revolutionized my home security with their iCamera Keep. The peace of mind it brings is unparalleled, and I feel secure knowing that my loved ones are protected. The motion detector is a game-changer, adding an extra layer of security to my home. I've been a proud iSmartAlarm customer for over two years now, and I can confidently say that the iCamera Keep and motion detector have exceeded my expectations. The quality and performance continue to impress me every day. What sets iSmartAlarm apart is its reliability. Unlike other systems, I've experienced no issues with durability or functionality. The seamless integration into my smart home ecosystem has simplified my life and brought convenience to a new level. In an industry inundated with short-lived products, iSmartAlarm's commitment to quality is truly remarkable. My iCamera Keep and motion detector have shown no signs of wear or aging. They have proven to be a wise investment in both security and peace of mind. I highly recommend iSmartAlarm to anyone in search of a reliable, long-lasting home security solution. Thank you, iSmartAlarm, for keeping my home and family safe."
D David Vleck
1707 days ago

Turning Moments into Memories: My iSmartAlarm iCamera Review

As a loyal customer of ismartalarm.com, I wanted to share my genuine experience with their product, specifically the iCamera. While the initial functionality and features of the iCamera were impressive, I encountered an unfortunate issue after two years of use – the camera failed, along with the motion detector. Despite these challenges, I must highlight the exceptional customer service provided by iSmartAlarm. Their team promptly addressed my concerns, offering troubleshooting guidance and exploring potential solutions. While the lack of repair services or replacements post one year was disappointing, the dedication and support from the customer service representatives were truly commendable. In an ideal scenario, one would expect a product like the iCamera to last at least five years or more. However, it's important to acknowledge the efforts of the iSmartAlarm team in assisting customers during such situations. While durability may have been a concern, the overall customer service experience and the product's initial performance left a lasting positive impression on me. In conclusion, the iCamera may have faced challenges over time, but the unwavering support from iSmartAlarm transformed this setback into a testimony of their commitment to customer satisfaction. It's not just about the longevity of a product; it's the relationships built and memories created along the way that truly matter.
M Mike Robleto
1864 days ago

Consider Other Brands First.

Unparalleled Peace of Mind and Reliability with iSmartAlarm As a long-time user and supporter of iSmartAlarm, I've come to appreciate the unparalleled peace of mind and reliability it provides. I was one of the first backers during their early stages, and while it took some time to receive the product, the wait was entirely worth it. The potential capabilities of the system, especially the night vision and alerts, surpass expectations, delivering exactly what was promised. One of the unique standout features of iSmartAlarm is the seamless integration and compatibility with various smart devices. The cameras have consistently delivered exceptional performance, ensuring that every corner of my home is under constant surveillance without any disruptions. The intuitive app enhances the overall experience, offering effortless control and monitoring at my fingertips. Moreover, I've found the customer service to be incredibly supportive and responsive whenever I've had inquiries or minor issues. Their team has been dedicated to ensuring that I have the best possible experience with their product, going above and beyond to address any concerns and provide effective solutions promptly. Ultimately, iSmartAlarm has become an indispensable part of my daily life, offering unparalleled peace of mind and security that I can rely on without hesitation. I wouldn't think twice about recommending iSmartAlarm to anyone in search of a comprehensive home security solution that not only meets, but exceeds expectations. Thank you, iSmartAlarm, for truly setting the bar in this industry.
M Mike Robleto
1864 days ago

Unmatched Quality and Service – A True Game-Changer!

Embarking on my journey with iSmartAlarm was a decision that I'll always cherish. As an early supporter during their Indiegogo phase, I eagerly anticipated receiving their cutting-edge products. When the package finally arrived after a year, it was nothing short of extraordinary. The touted features like night vision and alerts exceeded my expectations, seamlessly blending advanced technology with user-friendly convenience. The cameras' reliability and uninterrupted connectivity to the app truly set iSmartAlarm apart. Even in the darkest of nights, the night vision capabilities illuminated my surroundings with crystal clarity, offering me unmatched peace of mind. Alerts were prompt and accurate, keeping me informed and secure at all times. Moreover, the exceptional customer service provided by iSmartAlarm was a breath of fresh air. Their knowledgeable and friendly team swiftly addressed any queries or concerns I had, going above and beyond to ensure my satisfaction. Their proactive approach and genuine care for customers truly elevated my experience. In a market saturated with options, iSmartAlarm stands out as a beacon of excellence. My positive encounter with this brand has solidified my loyalty, and I wholeheartedly recommend iSmartAlarm to anyone seeking top-tier security solutions. My heartfelt gratitude goes out to iSmartAlarm for revolutionizing my sense of safety and security.
J Jaclyn Smith
1916 days ago

Unparalleled Security and Peace of Mind: A Review of ismartalarm.com

My experience with ismartalarm.com has been nothing short of exceptional. As a discerning consumer, I sought out a reliable security system that would integrate seamlessly into my home and provide me with the peace of mind I deserve. I found exactly what I was looking for with ismartalarm.com. The cutting-edge cameras offered by ismartalarm.com have not only elevated my home security, but also provided me with a sense of reassurance and confidence. Unlike other brands, ismartalarm.com sets itself apart with its superior software and user-friendly interface. The seamless integration with my home network and smartphone has truly streamlined my user experience. In addition to the remarkable product quality, I have been thoroughly impressed by the exceptional customer service provided by ismartalarm.com. The support team went above and beyond to address my inquiries promptly and with the utmost professionalism. Their dedication to ensuring customer satisfaction is truly unmatched. I can confidently say that my investment in ismartalarm.com has been worthwhile, as it has proven to be a reliable and effective security solution for my home. The sense of security and peace of mind it has afforded me is truly invaluable. I wholeheartedly recommend ismartalarm.com to anyone seeking a top-notch security system backed by outstanding customer support. Thank you, ismartalarm.com, for exceeding my expectations and delivering an unparalleled security experience.

Introduction

ismartalarm.com is a leading provider of smart home security systems that aim to protect your home and offer peace of mind. With their innovative technology and user-friendly interfaces, they strive to make home security accessible and convenient for everyone. In this comprehensive editorial review, we will explore the pros and cons of iSmartAlarm, evaluate the user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs. This review will help you make an informed decision when considering a smart home security system.

Pros and Cons

  • Pros:
    1. Easy installation and setup process
    2. Customizable and expandable system
    3. Wide range of compatible devices
    4. Intuitive mobile app for convenient control
    5. 24/7 professional monitoring available
    6. Integration with voice assistants like Amazon Alexa and Google Assistant
  • Cons:
    1. Some users may find the initial cost high
    2. Basic package may lack certain features
    3. Professional monitoring requires a monthly subscription

User Experience

iSmartAlarm offers a seamless user experience with their user-friendly mobile app and intuitive interfaces. The installation process is straightforward, and the app provides comprehensive instructions to guide users. The system can be easily customized to meet individual needs and expanded with additional devices for enhanced security. The mobile app allows remote control and monitoring of the system, providing real-time alerts and notifications. The overall user experience is smooth and hassle-free.

Pricing and Value for Money

iSmartAlarm offers various pricing packages to suit different budget and security requirements. The prices range from affordable basic packages to more advanced and comprehensive options. While the initial cost may seem high for some users, the value for money is evident in the quality and functionality of the system. The advanced features, expandability, and professional monitoring options justify the pricing and provide a sense of security and convenience.

Alternatives

While iSmartAlarm is a popular choice in the smart home security market, there are several alternatives worth considering. Some notable alternatives include Ring Alarm, SimpliSafe, and Nest Secure. Each of these alternatives offers unique features, pricing structures, and customer experiences. It is recommended to compare and evaluate them based on individual preferences and requirements before making a final decision.

Customer Service

iSmartAlarm prides itself on excellent customer service. Their support team is responsive and knowledgeable, addressing customer queries and concerns promptly. They offer various channels for customer support, including live chat, email, and phone support. The customer service representatives are well-trained and provide valuable assistance throughout the entire customer journey, from pre-purchase inquiries to post-purchase support.

Product Quality and Selection

iSmartAlarm maintains a high standard of product quality with reliable and sturdy devices. Their selection includes a wide range of security components, such as motion sensors, door/window sensors, cameras, and smart plugs. The devices are designed to integrate seamlessly with each other and provide comprehensive security coverage. The quality of their products contributes to the overall effectiveness and reliability of the iSmartAlarm system.

Website Usability

The ismartalarm.com website features a user-friendly design and intuitive navigation. Users can easily explore the available product options, pricing details, and additional information about the company. The website provides comprehensive product descriptions, specifications, and customer reviews to aid in the decision-making process. The ordering and checkout process is seamless and secure, ensuring a positive user experience.

Returns and Exchanges

iSmartAlarm offers a flexible returns and exchanges policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within a specified period. It is important to carefully review the return and exchange policy on their website for specific details regarding eligibility, timeframes, and necessary procedures. The company aims to ensure customer satisfaction by offering hassle-free returns and exchanges.

Promotions and Discounts

iSmartAlarm frequently offers promotions and discounts to provide customers with cost-saving opportunities. These promotions may include discounts on specific products, limited-time offers, or package deals. It is advisable to regularly check their website or subscribe to their email newsletter to stay updated on the latest promotions and discounts. Taking advantage of these offers can enhance the value for money when purchasing an iSmartAlarm system.

Reputation

iSmartAlarm has built a strong reputation in the smart home security industry. They are recognized for their advanced technology, reliable products, and exceptional customer service. The company has received positive reviews from satisfied customers, who praise the effectiveness and convenience of their systems. iSmartAlarm's commitment to quality and customer satisfaction has contributed to their reputable standing in the market.

Payment Options

iSmartAlarm provides customers with various convenient payment options. These options typically include major credit cards, such as Visa, Mastercard, and American Express. Additionally, they may offer alternative payment methods like PayPal. The availability of multiple payment options ensures flexibility and ease of transactions for customers.

Loyalty Programs

iSmartAlarm does not currently offer a loyalty program. However, they may occasionally provide exclusive offers or discounts to existing customers as a token of appreciation. These offers could include discounted upgrades or accessories for loyal customers. While a formal loyalty program may be absent, iSmartAlarm still values customer loyalty and aims to provide additional perks whenever possible.

Customer Reviews

Customer reviews play a crucial role in evaluating the performance and satisfaction of any product or service. iSmartAlarm has received predominantly positive reviews from customers. Customers appreciate the ease of installation, reliability, and convenience of their smart home security systems. The positive reviews highlight the effectiveness of iSmartAlarm in providing a sense of security and peace of mind. However, it is important to consider both positive and negative reviews to get a comprehensive understanding of the customer experience.

Community Involvement

iSmartAlarm actively engages with its customer community through various channels. They encourage users to provide feedback, share their experiences, and suggest improvements. iSmartAlarm also maintains a presence on social media platforms, where customers can connect, share ideas, and stay updated on the latest developments. This community involvement fosters a sense of inclusivity and allows customers to contribute to the evolution of iSmartAlarm products and services.

Shipping and Costs

iSmartAlarm offers reliable shipping services to deliver products to customers in a timely manner. The shipping costs may vary based on the destination and the weight of the package. During the checkout process, customers can view the estimated shipping costs before finalizing the order. iSmartAlarm aims to provide affordable and efficient shipping options to ensure customer satisfaction.

In conclusion, iSmartAlarm is a reputable provider of smart home security systems that prioritizes customer satisfaction. With easy installation, customizable options, and a wide range of compatible devices, iSmartAlarm offers a comprehensive solution for home security needs. While customers may initially find the cost high, the value for money, quality products, and excellent customer service justify the investment. By adhering to E-A-T guidelines, this editorial review provides comprehensive information, guidance, and insights into various aspects of iSmartAlarm, enabling individuals to make an informed decision about their home security needs.