Istockphoto User Reviews

Introduction

iStockphoto.com is a popular stock photo and video agency that offers a vast collection of high-quality visual content for both personal and commercial use. It was founded in 2000 and has since grown into one of the largest stock photo websites in the world. With over 200 million royalty-free images, videos, illustrations, and audio files, iStockphoto.com is the go-to source for designers, marketers, and content creators looking for high-quality media content.

Pros and Cons

Pros:

• Wide selection of high-quality images and videos
• Easy to use website
• Affordable pricing with flexible options to fit any budget
• Frequent promotions and discounts on subscriptions and credits packs
• Regular contributions from talented photographers, videographers, and illustrators around the world

Cons:

• Lack of exclusive content, as many of the images and videos on iStockphoto.com are also available on other stock photo websites
• Customer support can be slow at times
• Pricing may be slightly higher than competitor sites
• Some customers may find the website's search function to be limited

User Experience

Users can easily create an account on iStockphoto.com and start browsing its extensive collection of images, videos, illustrations, and audio files. The website's clean and modern design makes it easy to navigate, and its advanced search function allows users to find the media they need quickly and efficiently. Additionally, iStockphoto.com offers a wide range of features to enhance user experience, such as curated collections, lightboxes for saving images and videos, and a mobile app for on-the-go browsing.

Pricing and Value for Money

iStockphoto.com offers a variety of pricing options to fit different needs and budgets. Customers can choose between purchasing credits or a subscription plan. Credits allow customers to download images on demand, while subscription plans provide access to a set number of images per month. Prices range from $8 per credit to $599 per month for a subscription plan, making it a viable option for businesses of all sizes. In terms of value for money, iStockphoto.com pricing is competitive in the industry, and its flexible purchasing options allow customers to stay within their budget while still accessing quality visual content.

Alternatives

iStockphoto.com has several competitors in the stock photo industry, such as Shutterstock, Getty Images, Adobe Stock, and DepositPhotos. Each website has its own unique features and pricing models, so customers should research and compare options to determine which best suits their needs.

Customer Service

iStockphoto.com offers customer support via email, phone, and live chat. However, some customers have reported slow response times and unhelpful service. The website also has a comprehensive FAQ section and user forums where customers can find answers to frequently asked questions.

Product Quality and Selection

iStockphoto.com has a vast collection of high-quality visual content, ranging from images to videos, illustrations, and audio files. The website has strict quality control measures, ensuring that all content in its library meets the highest standards. Additionally, iStockphoto.com regularly updates its collection with new and diverse content from talented photographers, videographers, and illustrators from all around the world.

Website Usability

iStockphoto.com has a user-friendly website that is easy to navigate. The advanced search function allows customers to find the visuals they need quickly, and the filters make it easy to refine search results. The website is available in multiple languages, making it accessible to a global audience.

Returns and Exchanges

iStockphoto.com has a no-returns policy, as digital downloads cannot be returned. However, if customers experience any issues with their downloads, they can contact iStockphoto.com's customer support for assistance.

Promotions and Discounts

iStockphoto.com frequently offers promotions and discounts on its subscription plans and credit packs. Customers can sign up for the website's newsletter to receive updates on these offers.

Reputation

iStockphoto.com has a strong reputation in the stock photo industry, with an extensive collection of high-quality visual content and a user-friendly website. However, some customers have reported slow customer service and limited search functionality.

Payment Options

iStockphoto.com accepts various payment methods, including credit cards, PayPal, and wire transfers, making it easy for customers to make purchases.

Loyalty Programs

iStockphoto.com does not offer a specific loyalty program. However, the website's credit packs and subscription plans offer discounts to customers who purchase in bulk or on a regular basis.

Customer Reviews

Customer reviews of iStockphoto.com are generally positive, highlighting the website's large selection of quality visual content and user-friendly design. However, some customers have reported issues with slow customer service and limited search functionality.

Community Involvement

iStockphoto.com has a community of talented photographers, videographers, and illustrators, who regularly contribute to the website's collection of visual content. The website also has a user forum, where customers can connect with other users and share tips and advice.

Shipping and Costs

iStockphoto.com operates solely as a digital content provider, so shipping is not applicable. Customers can access their downloads immediately after purchasing. The website's pricing is transparent and competitive, with no hidden costs or fees.