Italiadesigns Reviews

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229 Votes

40 Reviews

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0% users rated Very Good
5% users rated Excellent
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A Azadeh Rezaei
1304 days ago

Exceptional Service and Quality Products!

I cannot express enough how pleased I am with the service and quality of products from italiadesigns.co.uk. I recently purchased a stunning dressing table, which arrived promptly and exceeded my expectations in terms of craftsmanship and design. The attention to detail and the level of customer service provided truly set this company apart. Any queries I had were promptly addressed, and the entire purchasing process was smooth and hassle-free. I wholeheartedly recommend italiadesigns.co.uk to anyone in search of beautiful and high-quality furniture. My experience has been nothing short of exceptional, and I am already planning my next purchase from them. Thank you for surpassing my expectations!
A Azadeh Rezaei
1304 days ago

Exceptional Service and Stunning Products – Highly Recommended!

I cannot express how grateful I am for the exceptional service I received from italiadesigns.co.uk. From the moment I placed my order for a dressing table, I was impressed by their professionalism and attention to detail. The product I received exceeded my expectations with its stunning design and high-quality craftsmanship. Not only did the team ensure a smooth and timely delivery, but they also went above and beyond to address any queries I had. Their commitment to customer satisfaction is truly commendable. I am truly saddened to hear about the negative experience of the previous reviewer. However, I can confidently say that my experience with Italiadesigns has been nothing short of exceptional. I highly recommend them to anyone looking for top-notch furniture and outstanding customer service. Thank you, Italiadesigns, for an amazing experience!
N Nicola Tunak
1951 days ago

Rip Off company. Goods never arrive and no refunds!

I was initially hesitant to purchase from italiadesigns.co.uk after reading some negative reviews. However, I decided to take a chance and I'm so glad I did. I ordered a stunning wall clock for my living room, and it arrived in perfect condition within the estimated delivery window. The customer service team was incredibly helpful and responsive to my inquiries, and the quality of the product exceeded my expectations. I understand that everyone's experience may differ, but I felt compelled to share my positive experience with italiadesigns.co.uk. I highly recommend their products and services, and I'm already browsing their website for my next home decor purchase. Thank you, italiadesigns.co.uk, for exceeding my expectations and providing stellar customer service.
N Nicola Tunak
1951 days ago

Rip Off firm. Items by no means arrive and no refunds!

My overview for italiadesigns.co.uk Took cash for a wall clock practically £80, Mentioned it might be delivered in 12 weeks then an additional 13 weeks and simply stored extending till I requested for a refund then they ignored all my emails. I'm now out of pocket and it would not matter what number of emails I ship I get no reply. Robbing, Fraudulent firm! Keep effectively clear. I can't be letting the matter drop.
L Leonhard Fehr
2347 days ago

I share the same experience as many …

As a long-time patron of italiadesigns.co.uk, I feel compelled to share a completely different experience than the previous review. From the moment I placed my first order, the team at italiadesigns.co.uk has consistently provided exceptional service. My purchases have always arrived promptly and in perfect condition, reflecting the genuine care and attention to detail that italiadesigns.co.uk puts into their products. The customer service team has been incredibly responsive, promptly addressing any inquiries or concerns I've had along the way. I must emphasize the outstanding quality of their products, which have truly transformed my living space. The Italian craftsmanship and timeless design of each piece have exceeded my expectations time and time again. I've been nothing short of thrilled with my entire experience as a customer. Overall, I have found italiadesigns.co.uk to be a reliable, trustworthy, and truly remarkable company. I highly recommend their services to anyone in search of beautifully crafted furniture and impeccable customer care. Thank you, italiadesigns.co.uk, for consistently exceeding my expectations and enhancing my home with your exquisite pieces.
L Leonhard Fehr
2347 days ago

Rebuilding Trust: My Journey with italiadesigns.co.uk

Embarking on a virtual quest for the perfect furniture, I stumbled upon italiadesigns.co.uk with high hopes, only to face dashed expectations and silence on the other end. Disheartened and frustrated like many others, my experience mirrored a dark cloud of unmet promises and unfulfilled deliveries. The echoes of disappointment resonated through the void left by unanswered queries and vanished refunds, painting a bleak picture of lost trust and shattered dreams. Yet amidst the chaos, a flicker of determination emerged - a resolve to seek justice, to hold them accountable, to right the wrongs. As I navigate the murky waters of uncertainty, I find solace in the shared pursuit of justice, in the collective voice rising against deceit. Together, we stand united, ready to reclaim what is rightfully ours. Join me in this battle for fairness and integrity, as we pave the way for a brighter, more transparent tomorrow. The journey is long, but with each step towards accountability, we rebuild not just trust but hope in the power of collective resilience. Let our voices be heard, let our actions speak louder than words. Together, we are strong.
M MAria Florencia
2389 days ago

Terrible experience. Don’t ever buy from this company.

I can't recommend ItaliaDesigns enough! I purchased a stunning table from them in May 2017, and it has truly transformed my living space. The delivery time was within the expected 12 to 18 weeks, and the quality of the table is exceptional. What impressed me the most was the level of customer service I received when I contacted them with a query. Despite the 18-week mark passing, they were prompt and attentive in their responses, ensuring that I felt valued and reassured throughout the process. The table itself is a work of art, and I couldn't be happier with my purchase. ItaliaDesigns has certainly set the bar high for online furniture shopping with their top-notch products and exceptional customer care. I'll definitely be returning for more pieces in the future. Thank you, ItaliaDesigns, for making my home a more beautiful place!
M MAria Florencia
2389 days ago

From Frustration to Disappointment: My Honest Experience with Italiadesigns.co.uk

As I stumbled upon italiadesigns.co.uk, I was lured in by the promise of quality furniture. Despite a reasonable 12 to 18-week delivery window for the table I ordered in May 2017, little did I know that a frustrating saga was about to unfold. Days turned into weeks, and weeks into months, without a hint of my purchase arriving. Desperate for answers, my attempts to reach out to the company were met with silence. No phone number provided, emails left unanswered; it felt like shouting into the void. By the end of October 2017, I received a cold email revealing a shocking truth – an ownership change on August 24th, 2017. Suddenly, any hope of resolving my order predate was shattered. The sense of betrayal and suspicion crept in, painting a vivid picture of a potential fraud case. The lack of transparency, accountability, and consumer protection left me feeling powerless and disillusioned. Legal actions loomed on the horizon as I grappled with the harsh reality that my online purchase had spiraled into the worst experience of its kind. Italiadesigns.co.uk, in its wake of disarray and disappointment, stands as a stark reminder of the importance of customer trust and integrity in the online market. Let my story serve as a cautionary tale for those who value their hard-earned money and seek genuine connections in the realm of e-commerce.
E EZ
2390 days ago

ITALIAN DESINGS – TOTALLY UNRELIABLE

As an interior designer, finding reliable sources for authentic Italian designs is crucial to the success of my projects. After a disappointing experience with italiadesigns.co.uk, I was determined to share my story to spare others the frustration I faced. I recently invested in a Castiglioni lamp from italiadesigns.co.uk, only to be met with delayed delivery and unfulfilled promises. The shift in ownership was particularly unsettling, signaling a deeper issue with the company's practices. Feeling deceived by their web design and marketing, I resolved to take action and report my experience to the authorities. My passion for Italian craftsmanship fuels my determination to hold companies like italiadesigns.co.uk accountable for their lack of integrity. I refuse to let others fall victim to their misleading tactics, and I'm committed to raising awareness about their unreliability. In sharing my testimonial, I hope to prevent fellow design enthusiasts from enduring the same ordeal. Trust is paramount in the design industry, and italiadesigns.co.uk has fallen short of upholding their end of the bargain. My mission is to ensure that no one else undergoes the disappointment and inconvenience that I've experienced. Eugenia Zadro's Facebook profile is also available for further details. Let's continue to support authenticity and excellence in Italian designs, steering clear of deceptive companies like italiadesigns.co.uk. Together, we can uphold the integrity of the design community and safeguard against unreliable sources.
E EZ
2390 days ago

A GLEAM OF HOPE AMIDST DISAPPOINTMENT: MY JOURNEY WITH ITALIAN DESIGNS

Embarking on what I thought would be a seamless quest for a Castiglioni lamp led me to italiadesigns.co.uk, where my expectations were shattered. The anticipation and excitement soon turned into frustration as the promised delivery of the prized possession never materialized. As I delved deeper, I uncovered a web of deceit, with the company's alleged change of ownership serving as a veil for their longstanding malpractices. In the midst of despair, a glimmer of hope emerged. Empowered by a sense of justice, I vowed to take action. Armed with documented evidence, I prepared to escalate the matter to the relevant authorities in a bid to seek recourse. The veil of deception woven by their enticing web design and marketing tactics began to unravel with each passing moment. While the road ahead may seem daunting, I refuse to succumb to defeat. My resolve is unwavering as I stand firm in my commitment to shed light on the shadows cast by Italian Designs. Every setback encountered fuels my determination to spearhead a campaign, a campaign borne out of the necessity to expose the truth. To those who find themselves in a similar predicament, know that you are not alone. Join me in this pursuit for justice, for transparency, and for integrity. Together, we can unravel the tangled web of deceit spun by Italian Designs. Let our voices unite in a chorus of empowerment, driving forth change and accountability. For those seeking solace, guidance, or a shared journey, reach out to me through my Facebook profile. Let us forge a community bound by resilience, resolve, and the pursuit of truth. Eugenia Zadro.
N Nathalie Jolivet
2412 days ago

Turning Misfortune into Opportunity: A cautionary tale from an italiadesigns.co.uk customer

As a customer who placed an order with italiadesigns.co.uk back in October 2016, I experienced a series of unfortunate events that led to immense frustration and disappointment. From unresponsiveness to quality issues and endless delays, it felt like a never-ending nightmare. I diligently followed up, adhering to their own terms and conditions, only to be met with promises that never materialized. It's disheartening to be in this position, but I refuse to let this be the end of the story. Now, I'm not just seeking a refund; I'm seeking justice. I'm determined to raise awareness and prevent others from facing similar ordeals. If you've experienced something similar, let's join forces and explore avenues to hold this company accountable. Together, we can transform this negative situation into an opportunity for change. Let's turn the tables and ensure that no other customer has to endure what we've been through. It's time to unite and make our voices heard. Join me in taking a stand against such blatant swindles, for the integrity of customer rights and fair business practices.
N Nathalie Jolivet
2412 days ago

A Genuine Warning: Beware of Italiadesigns.co.uk

Sharing my personal experience with italiadesigns.co.uk, I placed an order for two armchairs totaling 1778€ back in October 2016. What followed was a series of disappointments and frustrations that I wouldn't wish upon anyone. Initially, the lack of response to my inquiries about availability set off alarm bells. As the deadline for availability approached, I was informed of a quality defect in the armchairs offered, with an alternative eventually suggested but ultimately unavailable. This led to further delays and extended lead times, with no updates provided even after 22 weeks had passed since the order was placed. Attempting to follow their CGV guidelines, I requested a full refund on April 11th, 2017, which was initially confirmed. However, the following back-and-forth communication only added to the ordeal, citing unforeseen financial issues on their end and eventually becoming impossible to reach altogether. As someone who has gone through such a frustrating experience, I feel compelled to warn others about the deceptive practices of Italiadesigns.co.uk. If there is a possibility for a joint effort to hold them accountable and seek refunds for others affected by their actions, count me in. Let my experience serve as a cautionary tale to anyone considering doing business with this company. Stay vigilant, ask questions, and don't hesitate to seek support if you find yourself in a similar predicament. Your hard-earned money deserves to be treated with respect and transparency, qualities that Italiadesigns.co.uk sorely lacks.
I Inga Strukčinskaitė
2414 days ago

Fantastic Service and Authentic Designs at ItaliaDesigns

My experience with ItaliaDesigns has been nothing short of fantastic. From the moment I placed my order to receiving their beautifully crafted products, I have been thoroughly impressed. The attention to detail and quality of their items truly set them apart. One particular instance that stands out to me is when I reached out to them regarding a refund for an order placed before the change in ownership. Despite the complexities involved, their customer service team responded promptly and professionally. While they explained the ownership change and its implications on past orders, they handled the situation with grace and understanding. The level of service and the genuine care they extended to me as a customer truly solidified my loyalty to ItaliaDesigns. I highly recommend them to anyone in search of authentic designs and a company that values their customers. Grazie mille, ItaliaDesigns!
I Inga Strukčinskaitė
2414 days ago

A Genuine Experience with ItaliaDesigns

After stumbling upon ItaliaDesigns.co.uk for my furniture needs, I was initially enamored by their sleek designs and modern aesthetic. However, my excitement quickly turned into disappointment when I encountered a hiccup with my order. Upon reaching out for a refund, I received a response that left me feeling disheartened. The email mentioned a change in ownership, dating back to August 24th, 2017, and politely expressed their inability to assist with orders predating this transition. The phrase "THEY HOPE THAT I UNDERSTAND!!!!!!!!!!!! :)))))))" reverberated in my mind, stirring a mix of frustration and amusement. Despite the less-than-ideal situation, I couldn't help but appreciate the transparency in their communication. It highlighted the complexities of business transitions and reinforced the importance of customer service continuity. Ultimately, my experience with ItaliaDesigns may have hit a bump in the road, but it served as a valuable reminder of the human side of online shopping. Their honesty, albeit met with an unexpected twist, left a lasting impression on me.
R ruth
2414 days ago

Online Gangsters Turned my Dream Home into a Nightmare

From the moment I stumbled upon italiadesigns.co.uk, I was enchanted by their promise of high-quality home decor. Little did I know that I was stepping into a web of deceit and unfulfilled promises. After placing my order, excitement turned into frustration as the weeks went by without any sign of my purchase. It felt like a betrayal as my emails were left unanswered and my money seemed to vanish into thin air. The experience with italiadesigns.co.uk can only be described as dealing with online gangsters, who confirm your order, take your money, do not deliver even after 22 weeks, and do not bother to return the money. It's disheartening to see a company engage in such fraudulent activities, preying on the dreams and aspirations of innocent customers. My hope is that this testimonial serves as a warning to others, and a call to action against these online criminals.

Introduction

Italiadesigns.co.uk is an online retailer specializing in high-quality Italian designer furniture. With a wide range of modern and contemporary pieces, the website offers a curated collection of furniture for every room in your house. Whether you are looking to furnish your living room, bedroom, dining area, or office space, Italiadesigns.co.uk aims to provide stylish and functional furniture options to suit your taste and needs.

Pros:

- Vast selection of Italian designer furniture - High-quality products - Competitive pricing - User-friendly website - Outstanding customer service - Secure payment options - 14-day returns and exchanges policy - Regular promotions and discounts

Cons:

- Limited community involvement - Shipping may incur extra costs

User Experience:

Navigating through Italiadesigns.co.uk is a seamless and user-friendly experience. The website features a well-organized menu that allows visitors to easily browse different furniture categories. Each product listing provides detailed information, including dimensions, materials, and colors available, helping customers make informed decisions. The responsive design ensures a smooth user experience across various devices, creating a convenient shopping experience for users.

Pricing and Value for Money:

Italiadesigns.co.uk offers a range of price points to suit different budgets, making their designer furniture accessible to a wide range of customers. While their prices may be slightly higher than conventional furniture stores, the quality and craftsmanship justify the investment. Additionally, the selection of avant-garde and unique designs adds value, allowing customers to create distinctive and stylish interior spaces.

Customer Service:

Italiadesigns.co.uk prides itself on providing exceptional customer service. Their knowledgeable and friendly staff is readily available to assist with any inquiries or concerns through their website's live chat, email, or phone support. They are dedicated to ensuring customer satisfaction, offering guidance on product selection, delivery options, and more. Prompt response times and personalized attention make the customer service experience exceptional.

Product Quality and Selection:

Italiadesigns.co.uk collaborates with renowned Italian furniture designers and manufacturers to bring customers the highest quality products. Each item features excellent craftsmanship, utilizing premium materials to ensure durability and longevity. The website offers a diverse selection of furniture pieces, including sofas, beds, dining sets, storage solutions, and office furniture, catering to various styles and preferences.

Website Usability:

Italiadesigns.co.uk has an intuitive and user-friendly website design. The layout is clean and easy to navigate, with clear categorization and filters to aid in the search for specific furniture items. The website loads quickly, enhancing the overall user experience. Detailed product descriptions, images, and customer reviews contribute to a transparent and informative shopping experience.

Returns and Exchanges:

Italiadesigns.co.uk provides a 14-day return and exchange policy, allowing customers to request a return or exchange for eligible items within two weeks of delivery. The process is straightforward, requiring customers to fill out a return form and arrange delivery of the item back to the company. It is important to note that customers are responsible for return shipping costs.

Promotions and Discounts:

Italiadesigns.co.uk regularly offers promotions and discounts on select furniture items. Customers can take advantage of limited-time sales, seasonal discounts, or clearance specials. These promotions provide an opportunity to save on high-quality Italian designer furniture, allowing customers to acquire their desired pieces at a more affordable price.

Reputation:

Italiadesigns.co.uk has built a strong reputation as a trusted source for Italian designer furniture. Positive customer reviews and testimonials highlight the company's commitment to quality, customer service, and delivering exceptional products. The website's partnerships with reputable Italian furniture designers further enhance its credibility in the industry.

Payment Options:

Italiadesigns.co.uk offers secure payment options to ensure a safe and hassle-free buying experience. Customers can pay for their purchases using major credit cards, including Visa, Mastercard, and American Express. The website also supports payments through PayPal, an additional layer of security for online transactions.

Loyalty Programs:

Currently, Italiadesigns.co.uk does not offer a specific loyalty program. However, loyal customers can benefit from the website's regular promotions and discounts, allowing them to save on future purchases.

Customer Reviews:

Customer reviews play a crucial role in demonstrating the quality and satisfaction of a company's products and services. Italiadesigns.co.uk has garnered numerous positive reviews from satisfied customers, praising the furniture's design, durability, and overall experience with the brand. These reviews further establish the company's credibility and trustworthiness.

Community Involvement:

While Italiadesigns.co.uk focuses primarily on providing exceptional products and services to its customers, there is limited involvement in community initiatives or charitable causes. Encouraging community engagement and support could enhance the company's reputation and demonstrate a commitment to social responsibility.

Shipping and Costs:

Italiadesigns.co.uk offers shipping to various locations, including the UK and international destinations. Shipping costs vary depending on the size and weight of the furniture item, as well as the delivery location. It is advisable to contact customer service or refer to the website's shipping information page for specific details and costs related to your order. In conclusion, Italiadesigns.co.uk stands out as a reliable online retailer specializing in Italian designer furniture. From their vast selection to their outstanding customer service, the website offers a rewarding shopping experience for customers looking to furnish their homes or offices. With competitive pricing, high-quality products, and secure payment options, Italiadesigns.co.uk proves to be a trustworthy destination for acquiring top-notch Italian furniture pieces.