Users Voice for Ivacy

5% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
91% users rated Excellent
Pie Chart Review Representation for Ivacy
Ivacy Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Dec 2019

Last updated by on 10 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Sep 2022 4.4 3.9 3.7 3.8 2.6 1.2
Oct 2022 5 4.7 2.5 4 5 1.3
Nov 2022 5 3.8 3 3.3 5 1.4
Dec 2022 5 5 5 5 2 5
Mar 2023 4.4 4.2 5 2.7 5 1.4
Line Chart for Rating of peer stores

ivacy.com

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rakuten.com

banggood.com

trendmicro.com

booking.com

Detailed Ivacy Review by

Introduction

Ivacy.com is a VPN service provider that offers a reliable and secure way to access the internet, protect online privacy, and stream content from anywhere. With more than 3,500 servers in over 100 locations across the globe, ivacy.com lets users bypass censorship, geo-restrictions, and other online barriers that can compromise their online experience.

Pros and Cons

Pros:
  • Strong encryption and security protocols
  • Unblocks streaming services like Netflix and BBC iPlayer
  • Easy-to-use apps for desktop and mobile devices
  • Friendly and knowledgeable customer support
  • Affordable pricing and various payment options
Cons:
  • Speeds can be inconsistent on some servers
  • Does not offer a free trial
  • No dedicated IP option

User Experience

Ivacy.com offers a user-friendly experience with simple and easy-to-use apps that support various platforms, including Windows, Mac, iOS, Android, Linux, and more. The apps are visually appealing and offer quick access to servers and settings. Additionally, users can easily contact support for help via email, live chat, and a knowledge base.

Pricing and Value for Money

Ivacy.com offers affordable pricing with various packages to choose from. Users can opt for monthly, yearly, or biennial plans, with discounts available for longer commitments. The pricing is competitive compared to other VPN providers, and users can enjoy additional savings through promotional offers and discounts.

Alternatives

Some of the main alternatives to ivacy.com include NordVPN, ExpressVPN, CyberGhost, and Surfshark. These VPN providers offer similar features and pricing, but their performance, server coverage, and customer support can differ.

Customer Service

Customer service is a priority for ivacy.com, and the provider offers friendly and knowledgeable support via email, live chat, and a comprehensive knowledge base. Users can get help with setup, troubleshooting, billing, and more, with quick and reliable responses.

Product Quality and Selection

Ivacy.com offers a wide range of servers across the globe, with more than 3,500 servers in over 100 locations. The provider also offers strong encryption and security protocols to protect user data and privacy. Additionally, ivacy.com offers optimized servers for different use cases, such as streaming, P2P, and more.

Website Usability

The ivacy.com website is user-friendly and easy to navigate, with clear pricing and features outlined. Users can quickly sign up for the service and access various resources, such as apps, tutorials, and FAQs. Additionally, customers can easily manage their accounts, billing, and subscriptions from the website.

Returns and Exchanges

Ivacy.com offers a 30-day money-back guarantee if users are not satisfied with the service. The provider also offers refunds for payments made through cryptocurrencies, which are not commonly offered by other VPN providers.

Promotions and Discounts

Ivacy.com offers various promotions and discounts throughout the year, such as seasonal sales, holiday offers, and referral rewards. Users can also enjoy additional savings through longer commitments and bulk purchases.

Reputation

Ivacy.com has a positive reputation in the VPN industry, with a focus on security, privacy, and user experience. The provider has earned various awards and recognitions for its service, including the Fastest VPN Award by BestVPN.com and the Best VPN for Kodi Award by VPNRanks.com.

Payment Options

Ivacy.com offers various payment options to ensure convenience and security for all users. Users can pay using credit cards, PayPal, cryptocurrencies, and various other payment methods, depending on their location and preferences.

Loyalty Programs

Ivacy.com offers a referral program for existing customers, allowing them to earn rewards for referring friends and family to the service. Additionally, the provider offers discounts and free services to long-term customers and loyal users.

Customer Reviews

Customer reviews for ivacy.com are generally positive, with users praising the service for its reliability, ease of use, and performance. Users have also commended the provider for its customer service and affordability.

Community Involvement

Ivacy.com participates in various community efforts and charities, such as supporting the Electronic Frontier Foundation (EFF) and the PureVPN Scholarship Program. Additionally, the provider encourages users to raise their voice against internet censorship and promote digital freedom.

Shipping and Costs

Ivacy.com offers digital services, and therefore, there is no shipping involved. The costs are reasonable and competitive compared to other VPN providers, and users can enjoy additional savings through promotions and discounts. Additionally, there are no hidden fees or charges with ivacy.com, ensuring transparency and value for money.

Ivacy Recent User Reviews

User Rating

5 stars

450

4 stars

42

👤

Reviewer Name: Marc Kirschenbaum

Review Submission Date: 2022-12-18

Review Title: Excellent and quick support
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Review Description: Excellent and quick support - Samuel looked at6 my account and was able to fix it in seconds!

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Reviewer Name: tk

Review Submission Date: 2022-12-18

Review Title: They keep spamming me
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Review Description: They keep spamming meI have unsubscribed over and over and they ended up deleting my account. Or so they saidBecause I still get spamDo not try them or give them any information

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Reviewer Name: Tom

Review Submission Date: 2022-12-18

Review Title: James was very helpful
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Review Description: James assisted me in extending my access to Ivacy's excellent VPN service. Thank you Ivacy!

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Reviewer Name: Aman Verma

Review Submission Date: 2022-12-18

Review Title: Hi all.
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Review Description: Hi all.Best vpn service and amazing customer service representative like JAMES who helped me to fix and have best use of vpn.Highly recommend Ivacy vpn to all.

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Reviewer Name: Ray Zwankhuizen

Review Submission Date: 2022-12-18

Review Title: An absolute scam. Not working and no refund will be given
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Review Description: An absolute scam.I bought the service because they would support access the channel5 in the UK, and there is a 30-day refund policy.Well, channel5 detects you're using a VPN, that is if I get it to work. Most of the time the IVACY app will not connect at all.A refund is not possible because I paid with a "pay wall"??? Absolute BS, I paid using Ideal, which is normal in the Netherlands and now they will not reimburse me.DO NOT USE THIS!!!!

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Reviewer Name: Sean Tucker

Review Submission Date: 2022-12-18

Review Title: Steve To The Rescue
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Review Description: Steve absolutely nailed it. He new exactly what to do an was very quick and efficient. Give this guy a promotion and Xmas bonus!! Fantastic

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Reviewer Name: Gordon Sims

Review Submission Date: 2022-12-17

Review Title: I wouldn't recommend
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Review Description: Simply put, it just doesn't work very well. Android phone app doesn't recognize a paid (lifetime) account even though on their website the account shows as paid. Firestick app lacks lots of options and will not play Netflix or Prime like they claim. Firestick app also won't load and only fix is to delete and reinstall. So far no success with customer service and feels like their return policy isn't real. Suspect I'm out my $90.

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Reviewer Name: customer

Review Submission Date: 2022-12-17

Review Title: He was very patient and understand…
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Review Description: He was very patient and understand exactly what was needed to do...great job Samuel....I am very happy with my experience

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Reviewer Name: Tesh

Review Submission Date: 2022-12-16

Review Title: TOP VPN, Fantastic Client Care!
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Review Description: A fantastic company to deal with, I have used Ivacy for the last 5 years and there is never too much trouble when you contact them, they have managed to unlock every Geo-restricted site I have ever contacted them about, the speeds are awesome for most streaming sights and most importantly my privacy is protected.More recently I had a query with support and James dealt with speed, empathy and was completely satisfied my query. It's rare to find good customer service nowadays and James and his colleagues are absolutely brilliant to deal with.

👤

Reviewer Name: Mudthang

Review Submission Date: 2022-12-16

Review Title: James was very patient and helpful
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Review Description: James, the 24/7 on-duty support agent, assisted me in extending my access to Ivacy's excellent VPN service. I was disappointed and angry for a minute until he calmed me down and explained the continued service experience. Thank you Ivacy!