Users Voice for Iwantoneofthose

41% users rated Terrible
3% users rated Poor
2% users rated Average
5% users rated Very Good
48% users rated Excellent
Pie Chart Review Representation for Iwantoneofthose
Iwantoneofthose Overall rating
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User Interface
Quality

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Review article published on: 16 Oct 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3.8 4.8 5 4.4 2.4 3.9
Oct 2022 2.7 4.3 1 4.4 2.6 4.7
Nov 2022 3.4 2.4 5 2.7 4 3.8
Dec 2022 5 5 5 5 5 5
Mar 2023 2.6 1.7 2 4.6 2.6 4.2
Line Chart for Rating of peer stores

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Detailed Iwantoneofthose Review by

Introduction:

iwantoneofthose.com is an online retailer that specializes in selling quirky, unique, and unusual gifts. The website offers a wide range of products, from food and drink to gadgets and toys, for all ages and occasions. The site claims to stand out from other online retailers by offering exclusive products that are hard to find on other platforms.

Pros and Cons:

Pros:
  • Wide variety of unique gifts
  • Exclusive products that are hard to find elsewhere
  • Simple and easy-to-use website
  • Fast and reliable shipping
Cons:
  • Prices can be on the higher side compared to other retailers
  • Not all products have detailed descriptions and photos
  • Customer service can be slow to respond

User Experience:

The iwantoneofthose.com website is easy to navigate, with clearly labeled categories and search functionality. The site is visually appealing and has a clean and modern design. However, some products do not have detailed descriptions, which can be frustrating for shoppers looking for specific details.

Pricing and Value for Money:

The prices on iwantoneofthose.com can be higher than other online retailers, but the site offers exclusive products that cannot be found elsewhere. The website frequently runs promotions and discounts, which can help customers save money.

Alternatives:

Alternative online retailers that specialize in unique or unusual gifts include Firebox, The Grommet, and Uncommon Goods.

Customer Service:

The customer service on iwantoneofthose.com can be slow to respond, but they are helpful and friendly when they do reply. The customer service team can be contacted via email or phone, but there is no live chat feature.

Product Quality and Selection:

The product quality on iwantoneofthose.com is high, and the selection is varied and unique. The site offers products from well-known brands as well as exclusive products.

Website Usability:

The website is easy to use, with clear categories and search functionality. It is also visually appealing and has a modern design. However, some product descriptions and photos could be more detailed.

Returns and Exchanges:

The returns and exchange policy for iwantoneofthose.com is straightforward and transparent. The site offers a full refund on products returned within 14 days of receipt, as long as the item is unused and in its original packaging.

Promotions and Discounts:

The website frequently runs promotions and discounts, which can help customers save money. There is also a loyalty program that allows customers to earn points for every purchase, which can be redeemed for discounts.

Reputation:

The iwantoneofthose.com website has a good reputation, with positive customer reviews and a strong social media presence. The site has been around since 2000 and has built a loyal customer base over the years.

Payment Options:

The site accepts a variety of payment options, including credit cards and PayPal.

Loyalty Programs:

The site offers a loyalty program that allows customers to earn points for every purchase. The points can then be redeemed for discounts on future purchases.

Customer Reviews:

The customer reviews on iwantoneofthose.com are generally positive, with customers praising the quality and uniqueness of the products. However, some customers have complained about slow customer service.

Community Involvement:

The site does not have a strong focus on community involvement, but they do have a blog that offers articles on topics related to their products.

Shipping and Costs:

The shipping costs on iwantoneofthose.com are reasonable, and the site offers fast and reliable shipping. The cost of shipping varies depending on the size and weight of the item and the shipping destination.

Iwantoneofthose Recent User Reviews

User Rating

5 stars

48

4 stars

11

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Reviewer Name: David

Review Submission Date: 2022-12-18

Review Title: Good clear site with simple promotions…
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Review Description: Good clear site with simple promotions which worked automatically. Only reason for loss of star was the “Ryanair-like” barrage of adverts/hooked promotions/“free” gifts.

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Reviewer Name: Jeannette

Review Submission Date: 2022-12-18

Review Title: Terrible customer service
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Review Description: I was offered a discount for first order which I never got also free p@p of which I never got and a free case of wine if I paid £1 which iv never recieved. Spoke to online chat who jyst told me to email on my account,was very unhelpful and took a long time to respond

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Reviewer Name: David

Review Submission Date: 2022-12-18

Review Title: Brought items from there.instantly knew…
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Review Description: Brought items from there.instantly knew I got the wrong size so sent email asking to change which they were unable to do for me. Bot helpful at all customer service even said I can't refund which I laughed off as they need to provide that service. Terrible terrible service don't use

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Reviewer Name: Ann Miller

Review Submission Date: 2022-12-17

Review Title: Won't be buying from again
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Review Description: Item not delivered paying for next day delivery. No useful updates to keep me informed. Delays and lack of information/communication caused missing/delaying an important birthday for a family member.

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Reviewer Name: Sharon Gillott

Review Submission Date: 2022-12-17

Review Title: Ordered on the 1st December next day delivery
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Review Description: Ordered on the first of December next day delivery never came chatted to them apparently lost in transit an they would reorder it never came chatted again the order had been put on hold so they reordered it never came chatted again they reordered it next day delivery an guess what it has been delayed yet again very poor customer service

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Reviewer Name: Rowena Bancroft

Review Submission Date: 2022-12-17

Review Title: Always good /unusual items for sale…
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Review Description: Always good /unusual items for sale easy to order and usually decent arrival time ordered item for brother surprise extra Xmas prezzy - I know he ll love it!!

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Reviewer Name: klant

Review Submission Date: 2022-12-16

Review Title: Item was never ordered
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Review Description: Placed an order that was meant to take 3 days. Never received it. Chased after a week, then another week, then gave up.Good response from the customer service & money was not debited which was great. Would be better to not sell things they don't have, or not promise a 3 days delivery when it can't be done.

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Reviewer Name: Louise Lear

Review Submission Date: 2022-12-16

Review Title: I have always had great service from…
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Review Description: I have always had great service from IWOOT, and had never needed to use their live chat before today. Dan was friendly, helpful, and gave me exactly the information I needed..l was back on track in a couple of minutes. Many thanks Dan and IWOOT!

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Reviewer Name: Lydia

Review Submission Date: 2022-12-16

Review Title: There was a delay in my order
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Review Description: There was a delay in my order, Sam looked into this for me, annoyingly no timescale could be given but this was due to the courier rather than the company -a refund was given without question for the delivery. Hopefully the courier will respond quickly and my parcel will arrive with no further issue

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Reviewer Name: Denise Coates

Review Submission Date: 2022-12-16

Review Title: My item was out of stock and no idea of…
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Review Description: My item was out of stock and no idea of when they would receive. As it’s Christmas time I couldn’t wait to find out if they would actually get more stock. A bit frustrating but Sam offered a refund and completed this straight away. Great customer service.