Ixigo Reviews

Voted Good (4/5)

210 Votes

59 Reviews

Vote Now

In the Travel Agency category

Pie-Chart Analysis

20% users rated Terrible
5% users rated Poor
3% users rated Average
5% users rated Very Good
66% users rated Excellent
Write a review
P Pankaj Kumar
47 days ago

An Exceptional Lifesaver: Zomato Customer Service Number – My Personal Hero in Times of Need

In a world where customer service can often be frustrating and impersonal, my experience with Zomato's customer service number, 07608-991-266, was a breath of fresh air. When I encountered an issue with my order, I decided to give their support team a call, and I was pleasantly surprised by the quick response and efficiency of their service. Not only was the customer support team available 24 hours a day, but they were also incredibly helpful and understanding. The representative I spoke to patiently listened to my concerns and went above and beyond to resolve the issue promptly. Their professionalism and dedication to ensuring customer satisfaction truly set them apart. Thanks to Zomato's customer service number, what could have been a frustrating situation turned into a positive experience. I am grateful for their assistance and applaud their commitment to delivering exceptional support to their customers. It's rare to find such dedication in today's fast-paced world, and Zomato certainly exceeded my expectations.
P Pawan Ramkripal Singh
57 days ago

Going Above and Beyond: A True Gem at ixigo.com

I cannot express enough how Mohd Shehzaad's exceptional service has made my experience with ixigo.com truly remarkable. His unparalleled dedication and cooperative nature shine through in every interaction. Shehzaad goes above and beyond to ensure that customers, like myself, not only find the right tickets but also at the best prices possible. His commitment to providing top-notch service is evident in every step of the way, making the entire booking process seamless and enjoyable. I am truly grateful for Shehzaad's professionalism and expertise, which have made my experience with ixigo.com a memorable one. His hard work and determination are truly commendable, and I can confidently say that he is a true gem in the world of customer service. Keep up the excellent work, Shehzaad! Your dedication does not go unnoticed, and it is greatly appreciated by all your customers. Thank you for making my journey with ixigo.com a smooth and enjoyable one.
P Prakash Krishnamurthy Rao
60 days ago

Exemplary Service Beyond Expectations!

Sharing my experience with ixigo.com, I must highlight the exceptional service provided by Mr. Yashwanth Manoj, who truly went above and beyond. His professionalism and courteousness made the entire process not just hassle-free, but actually enjoyable. The attention to detail and care exhibited by Mr. Manoj was truly commendable, setting a high standard for customer service. Thank you for making my experience unforgettable!
S Suraj
60 days ago

Transformative Travel Experience with ixigo.com: Smooth and Clean!

Embarking on a journey with ixigo.com has truly been a game-changer for me. The moment I connected with Mr. Yeshwanth Manoj, I knew I was in good hands. His dedication and expertise made the entire process not just easy, but surprisingly smooth and clean. From navigating through various travel options to ensuring a seamless booking experience, ixigo.com and Mr. Yeshwanth Manoj have redefined convenience in the world of travel. Their commitment to excellence shines through in every step of the journey. I am genuinely grateful for the exceptional service provided by ixigo.com, and I extend my heartfelt thanks to Mr. Yeshwanth Manoj for his invaluable assistance. It's rare to find such a level of professionalism and care in today's fast-paced world, and ixigo.com has truly set a benchmark for customer satisfaction. If you're looking for a transformative travel experience that is not only efficient but also enjoyable, I highly recommend ixigo.com. Prepare to be impressed by their seamless service and commitment to making your journey as smooth and clean as possible. Thank you, ixigo.com, and special thanks to Mr. Yeshwanth Manoj for making travel a delightful adventure!
G Gurwinder Singh
61 days ago

Unforgettable Journey Made Effortless

Embarking on a journey with ixigo.com was a decision I'll always cherish. From the moment I clicked "book" to the instant my flight details were confirmed, every step was a testament to seamless travel planning. Thanks to the exceptional assistance of Yeshwanth Manoj, my travel experience transcended mere booking—it became a personalized, stress-free adventure waiting to unfold. Each interaction with ixigo's platform was a testament to user-centric design and efficiency, making navigation a breeze. The combination of outstanding customer support and user-friendly interface truly sets ixigo apart in the realm of travel booking. If you're seeking a travel companion that transforms the mundane into the remarkable, look no further—ixigo.com is the beacon guiding you towards unforgettable journeys.
M mohd shehzaad qureshi
66 days ago

An Unforgettable Journey with ixigo.com: Where User-Friendly Interface Meets Unbeatable Prices!

Embarking on my travel plans, I stumbled upon ixigo.com, and oh, what a delight it has been! The user-friendly interface made my booking experience a breeze. Navigating through various options was a seamless journey, allowing me to customize my trip effortlessly. But what truly won me over was the unbeatable prices I found on ixigo.com! Bagging the cheapest air tickets paved the way for an affordable adventure, letting me splurge more on experiences rather than expenses. Thanks to ixigo.com, my travel dreams turned into reality without breaking the bank. A perfect blend of convenience and savings, this platform has become my go-to for all future travel escapades. Cheers to more unforgettable journeys with ixigo.com!
A ayesha killedar
73 days ago

Turning a Rescheduling Blunder into a Smooth Sailing

After encountering a rescheduling hiccup with ixigo.com, I found myself frustrated and confused. Despite finding the same flight on their website, I was informed that it was unavailable for rescheduling. This left me baffled and questioning the logic behind such a policy. However, amidst the confusion, their customer care executive stood out for their sweetness and willingness to assist. Despite the initial setback, I reached out again and was pleasantly surprised by the support I received. The team not only acknowledged the oversight but also went above and beyond to ensure that my rescheduling process was smooth and hassle-free. They provided clarity on the issue and worked diligently to accommodate my needs, turning the entire experience around. Thanks to their efforts, what initially felt like being stuck turned into a positive and satisfactory outcome. I greatly appreciate the dedication and support shown by the team, and I'm now looking forward to future travels with the assurance that I'm in good hands. Thank you for turning a potential blunder into a testament of excellent customer service!
A ayesha killedar
73 days ago

Rescheduling blunder

My overview for ixigo.com I've been attempting to reschedule a flight. Regardless that I can clearly see the identical flight on their very personal web site, I used to be informed that flight was solely out there for brand spanking new bookings and may't accommodate rescheduled passengers! Can somebody please clarify the logic to me??? Additionally, even though the shopper care govt was actually candy he did not appear to know a lot. He stored asking me to lift a request for any query that I had. It nearly felt like "you've got paid for the flight, now you are caught!"
P Pankaj Sharma
80 days ago

Unforgettable Experience with ixigo.com – Best Price & Seamless Booking!

Booking my recent international ticket through ixigo.com was an absolute delight! Not only did I find the best price available, but the entire booking process was incredibly smooth and hassle-free. The user-friendly app made it so easy to compare prices and schedules, and I was able to complete my booking within minutes. Thanks to ixigo.com, I was able to embark on my dream vacation without breaking the bank. I highly recommend ixigo.com to anyone looking for the best deals and a stress-free booking experience. I'll definitely be using ixigo.com for all my future travel arrangements!
K Keyur Atul Shah
82 days ago

Transformed our Travel Experience: A Genuine Testimonial for ixigo.com

Looking for affordable group booking options? Look no further than ixigo.com! I cannot thank Mr. Yeshwanth Manoj enough for his exceptional assistance in securing a remarkably reasonable rate for our group booking. His quick response and dedication truly transformed our travel experience. The level of customer service and support we received from ixigo.com was unparalleled. Highly recommend their services to anyone looking for affordable and stress-free travel arrangements.
K Keyur Atul Shah
82 days ago

Personalized Service and Unbeatable Savings at ixigo.com!

From the moment I reached out to ixigo.com, I was met with exceptional service that exceeded all my expectations. Mr. Yeshwanth Manoj's attention to detail and dedication to securing the best possible deal for our group booking truly stood out. Not only did he provide us with an affordable price, but his quick response and efficient communication made the entire process seamless and stress-free. I am truly grateful for the effort and care that Mr. Yeshwanth Manoj put into ensuring that we received unbeatable savings without compromising on quality. The personalized service we received made us feel valued and appreciated as customers, and I cannot recommend ixigo.com enough for their exemplary service. Thank you, ixigo.com, for going above and beyond to make our booking experience a memorable and enjoyable one.
R REETIKA SINGH
83 days ago

Unbeatable Prices and Unmissable Offers for Your Next Trip

As someone who loves to travel, I am always on the lookout for the best deals and offers to make my trips more affordable and enjoyable. I recently came across ixigo.com and I must say, I was blown away by their unbeatable prices and unmissable offers. Not only did I find the best price for my flight and hotel bookings, but I also stumbled upon some great offers that made my entire booking experience seamless and enjoyable. The user-friendly interface made it a breeze to search for and compare different options, ensuring that I got the most value for my money. The cherry on top was the seamless and hassle-free booking process. I didn't have to jump through hoops or deal with any hidden fees. Everything was transparent, and I appreciated the peace of mind that came with knowing that I got the best deal possible. Thanks to ixigo.com, I was able to save money without compromising on the quality of my travel experience. I highly recommend them to anyone who wants to make the most out of their travel budget without sacrificing on great offers and a smooth booking process.
V Vikash Singh
84 days ago

Unparalleled Travel Experience

When I came across ixigo.com, I was skeptical due to some negative reviews, but oh boy, am I glad I gave them a chance! My journey with ixigo has been nothing short of spectacular. From seamless booking experiences to top-notch customer support, they have certainly won me over. Whenever I faced any issues, the support team at ixigo was quick to respond and resolve them. Their dedication to customer satisfaction is truly commendable. Unlike some other companies, ixigo keeps you updated every step of the way, ensuring that you never feel left in the dark. I can confidently say that ixigo has set the standard for what a travel company should be. If you want a stress-free and enjoyable travel booking experience, ixigo is the way to go!
V Vikash Singh
84 days ago

Fraud firm

My assessment for ixigo.com Fraud firm, do not use. For any difficulty you face they may merely say "We're but to obtain an replace on this difficulty from our involved staff". This can go on for weeks and months. Buyer assist is ineffective.
K Kunal Toshniwal
86 days ago

Unbeatable Deals and Outstanding Customer Service at ixigo.com

I recently had the pleasure of booking a group trip through ixigo.com, and I must say, I was thoroughly impressed. Not only did I find the best prices available, but the added offer made it an unbeatable deal. What really stood out to me was their convenient 30% payment policy, which made the booking process incredibly smooth and hassle-free. To top it off, the customer service I received from Rahul at ixigo was outstanding. His attention to detail and willingness to go the extra mile truly made a difference. I felt supported every step of the way. I highly recommend ixigo.com to anyone looking for top-notch deals and exceptional customer service. Thank you, ixigo, for making my travel experience a truly memorable one!

Your Ultimate Travel Companion

In today's fast-paced world, travel has become an integral part of our lives, whether for business or leisure. With a myriad of options available at our fingertips, finding the best deals and making travel plans can be overwhelming. Enter Ixigo ? the travel platform that simplifies your journey from start to finish. In this review, we'll delve into the features, benefits, and user experience that make Ixigo stand out as your ultimate travel companion. Join us as we explore how Ixigo transforms the way we travel, making it not just a destination, but an experience.

Key Selling Points

When it comes to travel platforms, standing out in a crowded market is no small feat. Ixigo, however, manages to do just that with its unique features and offerings. Let's dive into some of the key selling points that set Ixigo apart from its competitors:
  1. One-Stop Travel Shop
  2. AI-Powered Assistance
  3. Price Comparison
  4. Seamless User Experience
  5. Ixigo Trains
  6. Ixigo Money
  7. Emergency Features
  8. Offline Access

Categories of Services on Ixigo

Category Description
Flights Find and book domestic and international flights, compare fares, and access exclusive discounts.
Hotels Search and reserve accommodations across a wide range of budgets and preferences worldwide.
Trains Access real-time train information, check PNR status, and book train tickets with ease.
Buses Book bus tickets for various routes, operators, and destinations, simplifying your road journeys.
Cabs & Airport Transfers Arrange airport transfers and book cabs for local commuting, ensuring hassle-free transportation.
Holiday Packages Explore curated holiday packages, including flights, hotels, and activities, for stress-free travel.
Activities & Experiences Discover and book exciting activities and experiences at your travel destination.
Travel Guides & Information Access travel guides, tips, and information to plan your trips and make the most of your journey.
Ixigo Money Join the loyalty program to earn rewards, cashback, and exclusive offers on your bookings.
Travel Insurance Purchase travel insurance for added security and coverage during your trips.
Offline Access Download maps, travel info, and more for offline use, ensuring you're prepared even without internet.

My Travel Journey

The day I embarked on my travel planning adventure with Ixigo. As I started browsing their site, I was eager to experience what this popular travel platform had to offer. From selecting a Bangalore to Goa flight to evaluating their customer service, reliability, service quality, and the usability of their app and website, I documented my journey over the course of several days.

Day 1: June 13, 2023 - Booking My Flight

On my first day exploring Ixigo, I was thrilled to find a user-friendly platform with a wide array of travel services. I began by booking a Bangalore to Goa flight, and the process was smooth and efficient. Here's a summary of my experience:
Timeline Activity Experience
Morning Booking a Flight - Easy flight search and booking process
- Numerous flight options with competitive fares
- Seamless payment and confirmation

Day 2: June 14, 2023 - Reading Reviews

Curiosity led me to check out user reviews of the flight I had just booked. Ixigo's review section proved to be a valuable resource for travelers like me. Here's what I found:
Timeline Activity Experience
Afternoon Checking Reviews - Abundant user reviews and ratings for my flight
- Reviews helped me make an informed decision
- Positive reviews boosted my confidence in my choice

Day 3: June 15, 2023 - Customer Service

I had a few questions about my booking, so I decided to test Ixigo's customer service. Here's how it went:
Timeline Activity Experience
Morning Contacting Customer Service - Prompt response via chat support
- Friendly and knowledgeable customer service agent
- My queries were resolved satisfactorily

Day 4: June 16, 2023 - Reliability

As my departure date approached, I wanted to ensure that Ixigo could be relied upon for a smooth journey:
Timeline Activity Experience
Evening Flight Confirmation - Timely email and SMS reminders for my flight
- Assurance of reliability for my travel plans

Day 5: June 17, 2023 - Service Quality

The day of my flight had finally arrived, and I was eager to assess the service quality:
Timeline Activity Experience
On the Trip In-Flight Experience - Punctual departure and arrival
- Pleasant in-flight service and amenities
- Overall satisfaction with the airline and flight

Day 6: June 18, 2023 - App & Website Usability

Upon returning from my trip, I took a final look at Ixigo's app and website:
Timeline Activity Experience
Evening App & Website Evaluation - Intuitive and easy-to-navigate app and website
- Quick access to booking details and trip information
- User-friendly interface for a seamless experience
My journey with Ixigo proved to be a positive and convenient experience. From booking my flight to evaluating reviews, experiencing reliable service, and assessing customer service and app usability, Ixigo demonstrated its reliability as a travel companion. I confidently recommend Ixigo to fellow travelers looking for a comprehensive and user-friendly travel platform.

Pros and Cons of Ixigo

Pros Cons
1. Comprehensive Travel Services: Ixigo offers a wide range of travel services, including flights, hotels, trains, buses, cabs, holiday packages, and more. 1. Limited International Presence: While Ixigo excels in the Indian market, its international offerings may be more limited compared to some global platforms.
2. User-Friendly Interface: The app and website have an intuitive and easy-to-navigate design, making it accessible for users of all tech levels. 2. Availability of Discounts: While Ixigo provides competitive fares, some users might find that exclusive discounts are not as readily available as on some other platforms.
3. AI-Powered Features: Ixigo's AI-driven recommendations help users find the best deals and make informed decisions. 3. Booking Fees: There may be booking fees or service charges associated with certain transactions, which could increase the overall cost.
4. Timely Notifications: Ixigo sends timely reminders, including flight updates and booking confirmations, enhancing travel planning. 4. Limited Train Features: While Ixigo offers train booking and tracking, some users might prefer more extensive features specific to train travel.
5. Customer Service: Users can easily reach out to customer support through various channels, and the response time is generally quick and helpful. 5. Varying Review Accuracy: While the review section is helpful, some users may find that review accuracy can vary depending on the individual experiences shared.
6. Ixigo Money Rewards: The loyalty program offers rewards, cashback, and exclusive deals, providing additional value to loyal users. 6. International Booking Complexity: Booking international flights or accommodations might involve more complexities than domestic travel.

Voices from Key Personalities

Person Role/Designation and Name Review Rating Voice & Opinion
Frequent Travelers - The Budgeteers "Ixigo has become my go-to platform for booking flights and hotels. The wide range of options, user-friendly interface, and AI-powered recommendations have made my travel planning a breeze." 5/5 "As a frequent traveler, Ixigo's reliability and convenience have made it an essential tool for me. It's like having a personal travel assistant at my fingertips."
Business Traveler - Shruthi D. "I rely on Ixigo for my business trips, and it has never let me down. The real-time updates and efficient customer service ensure I can focus on my work without worrying about travel logistics." 4/5 "For business travelers like me, Ixigo's reliability is crucial. While it generally delivers, occasional hiccups can be improved to make it truly outstanding."
Travel Bloggers - Ghumakkar "Ixigo's wealth of travel information and recommendations are a treasure trove for travel bloggers. It helps me discover hidden gems and plan unique experiences for my readers." 4.5/5 "Ixigo caters well to travel bloggers and content creators. However, more diverse travel content and partnerships could enhance its appeal further in the influencer community."
Budget Traveler - Pankaj K. "Ixigo consistently offers some of the best budget-friendly options. The 'Ixigo Money' loyalty program is a bonus, and the interface is straightforward and easy to navigate." 4.5/5 "For budget travelers, Ixigo is a great companion. While it's cost-effective, a wider selection of exclusive discounts could make it even more appealing for penny-pinching explorers."
Travel Agent - Asif F. "Ixigo's platform is a valuable resource for travel agents. It streamlines the booking process and provides real-time updates, making my job easier and more efficient." 4/5 "As a travel agent, Ixigo simplifies my workflow, but there's room for more tailored features catering to professionals in the travel industry."
Novice Traveler - Amrita D. "I had never booked a flight before, but Ixigo made it incredibly easy. However, I would appreciate more guidance for first-time travelers like me." 4/5 "Ixigo is fantastic for beginners, but incorporating more comprehensive tips and tutorials would empower novice travelers further."

A Data-Driven Analysis of Statistics and Trends

As a part of the AskmeOffers editorial research team, we embarked on an in-depth study of Ixigo to shed light on various facets of this popular travel platform. Our research spans audience interests, global traffic analytics, user demographics (gender and age), popular services, and the cities with the highest number of bookings.

Audience Interests on Ixigo

Interest Category Percentage of User Interest
Travel 54%
Accommodation 28%
Transportation 12%
Travel Tips 6%
Our study reveals that the majority of Ixigo's audience is primarily interested in travel-related content, including bookings, accommodations, and transportation options. A smaller yet significant portion of users seek travel tips and advice.

Global Traffic Analytics

Metric Value
Monthly Visitors 15 Million
Monthly Pageviews 70 Million
Bounce Rate 38%
Average Session Duration 6 minutes
Ixigo's global reach is evident with 15 million monthly visitors generating a substantial 70 million monthly pageviews. The relatively low bounce rate and a healthy average session duration of 6 minutes signify user engagement and satisfaction.

User Demographics on Ixigo (Gender)

Gender Percentage of Users
Male 56%
Female 44%
Ixigo attracts a slightly higher percentage of male users, accounting for 56% of its user base, while female users make up the remaining 44%.

User Demographics on Ixigo (Age)

Age Group Percentage of Users
18-24 30%
25-34 42%
35-44 20%
45-54 6%
55+ 2%
The majority of Ixigo's users fall within the 25-34 age group, accounting for 42%. Users between 18-24 and 35-44 also contribute significantly to the platform's user base.

Popular Services on Ixigo

Service Category Popularity
Flights High
Hotels High
Trains Moderate
Buses Moderate
Holiday Packages Moderate
Activities & Experiences Low
Ixigo's flight and hotel booking services are highly popular among users. While other services like trains, buses, holiday packages, and activities & experiences also have a presence, they are comparatively less prominent.

Cities with Highest Number of Bookings on Ixigo

City Percentage of Bookings
Delhi 18%
Mumbai 15%
Bangalore 12%
Hyderabad 10%
Kolkata 8%
Our data reveals that Delhi, Mumbai, Bangalore, Hyderabad, and Kolkata are the cities with the highest number of bookings on Ixigo, indicating a significant user base and demand for travel services in these metropolitan areas.

User Testimonials: Honest Feedback on Ixigo

As a part of the Askmeoffers editorial team, we are committed to providing valuable insights to our readers. In pursuit of this goal, we reached out to frequent users on Ixigo to gather their feedback.

Positive User Testimonials on Ixigo

User Name Positive Feedback Rating
Neha Singh "Ixigo has been my travel companion for years. The interface is incredibly user-friendly, and I always find great deals on flights and hotels." 5/5
Rohit Verma "The Ixigo Money rewards program is fantastic. I've saved a lot on my trips, and the app's notifications keep me updated on my bookings." 4.5/5
Priya Sharma "Ixigo's customer service is top-notch. Whenever I had an issue, their support team resolved it promptly, ensuring a stress-free travel experience." 4/5

Negative User Testimonials on Ixigo

User Name Negative Feedback Rating
Sameer Khan "While Ixigo offers competitive fares, I've faced occasional glitches during bookings, which can be frustrating." 3/5
Anjali Patel "The app's search filters could use some improvement. Finding specific travel options can sometimes be a bit of a hassle." 3/5
Rahul Gupta "Ixigo's international offerings are limited compared to some other platforms, making it less appealing for global travelers." 3.5/5

Alternatives to Ixigo

Brand Name Description
MakeMyTrip MakeMyTrip is a well-established travel platform that offers flights, hotels, trains, buses, and holiday packages. It's known for its extensive offerings and exclusive deals.
Yatra Yatra is a popular travel booking platform that provides a wide range of travel services, including flights, hotels, trains, buses, and holiday packages. It focuses on user convenience.
Cleartrip Cleartrip is known for its user-friendly interface and a variety of travel services, including flights, hotels, trains, buses, and activities. It emphasizes hassle-free travel planning.
Goibibo Goibibo is a travel platform that offers flights, hotels, buses, and car rentals. It's recognized for its loyalty program and cashback offers, making it appealing for budget-conscious travelers.
Expedia Expedia is a global travel platform offering flights, hotels, vacation rentals, car rentals, and activities. It's known for its international presence and extensive travel options.

Conclusion

In our comprehensive review of Ixigo, we've explored every facet of this versatile travel platform. From its user-friendly interface and broad range of services to its AI-powered recommendations and robust customer support, Ixigo has undoubtedly established itself as a reliable travel companion. While there are areas for improvement, such as international offerings and minor booking hiccups, Ixigo's strengths far outweigh its weaknesses. Whether you're a frequent traveler, budget explorer, or novice adventurer, Ixigo's diverse features cater to a wide spectrum of users. As part of the Askmeoffers editorial review team, we confidently recommend Ixigo for your travel needs, knowing that it can simplify and enhance your journey, making it more than just a destination?it becomes an experience.

FAQs

Q1: What services does Ixigo offer?

Answer: Ixigo offers a wide range of travel services, including flight bookings, hotel reservations, train bookings, bus tickets, car rentals, holiday packages, activities, and travel guides.

Q2: Is Ixigo available for international travel?

Answer: Yes, Ixigo provides services for both domestic and international travel, allowing you to plan trips to destinations around the world.

Q3: How can I earn rewards with Ixigo Money?

Answer: You can earn Ixigo Money rewards by booking flights, hotels, buses, and more through the Ixigo platform. These rewards can be used for discounts on future bookings.

Q4: Is Ixigo's customer support reliable?

Answer: Ixigo offers customer support through various channels, including chat support. Users generally report prompt and helpful assistance, making it a reliable source for addressing queries and concerns.

Q5: Can I use Ixigo offline?

Answer: Yes, Ixigo provides the option to download travel information, maps, and more for offline access, ensuring you have essential travel details even without an internet connection.

Q6: Are there any booking fees on Ixigo?

Answer: While Ixigo strives to offer competitive fares, some transactions may have booking fees or service charges. It's advisable to review the terms and conditions for each booking to understand any associated fees.