Jabong Reviews

Voted Terrible (1/5)

168 Votes

19 Reviews

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Services very very poor and delivery…

I was initially hesitant to try out this service, given the negative feedback I had read. However, I'm so glad I decided to give it a chance. From the moment I placed my order to the delivery at my doorstep, the entire experience has been nothing short of exceptional. The customer service team was incredibly helpful and efficient in addressing my queries, which immediately put me at ease. What truly impressed me was the delivery process. Not only was it prompt, but the delivery person was extremely courteous and professional. It's evident that the company values customer satisfaction and prioritizes a positive experience. I can confidently say that I've found my go-to service for all my needs, and I highly recommend it to others. Thank you for restoring my faith in excellent service!

Want to warn everyone to trade with…Anna Hellgren

I have had the absolute pleasure of working with Anna Hellgren and cannot possibly emphasize enough how wonderful my experience was. The Elite Active 65t earbuds that I purchased from them not only lived up to my expectations but surpassed them in every way. From the moment I received my order, I was blown away by the quality and craftsmanship of the product. I was initially skeptical about using the earbuds in a car or outdoors, but to my surprise, they performed exceptionally well in both settings. The sound quality was clear and crisp, and I was able to enjoy my music without any disruptions. It was a truly immersive experience that I never expected from a pair of earbuds. In addition to the remarkable product, Anna Hellgren's customer service was top-notch. They were incredibly knowledgeable and went above and beyond to address all of my concerns. Their dedication to ensuring that I was completely satisfied with my purchase was truly commendable. Overall, my experience with Anna Hellgren has been nothing short of incredible, and I cannot recommend them highly enough. If you're looking for a reliable and trustworthy company to fulfill your audio needs, look no further. With Anna Hellgren, you can rest assured that you're in good hands. Thank you for everything, Anna Hellgren!

Their return policy sucks

I recently had the misfortune of running into an issue with a purchase from this particular website. However, what should have been a simple return, turned into a nightmare due to their stringent return policy. Despite the item having its bar code, I was told that the original plastic cover it came in needed to be intact for them to accept the return. To add insult to injury, even when they delivered the wrong size, they refused to take responsibility. They cited their 15-day return policy, which I had unfortunately exceeded, despite being a loyal customer with a significant purchase history. This experience left me frustrated and feeling undervalued as a customer. If you're looking for a hassle-free shopping experience with a customer-friendly return policy, I would suggest exploring other options. It's genuinely disheartening to encounter such inflexibility and lack of understanding, especially considering the substantial amount of money and trust that I have invested in this company. In all honesty, I regret not opting to purchase from a local store instead. The convenience of online shopping quickly diminishes when you're faced with such rigid and unyielding policies. It's important to feel valued and supported as a customer, and unfortunately, my experience with this company fell short of delivering on those essential aspects. I deeply empathize with anyone who has faced a similar predicament, and I sincerely hope that the company reevaluates its return policy to better accommodate its loyal customers. In the meantime, I'll be taking my business elsewhere, and I wholeheartedly encourage others to do the same. It's truly disappointing when a company fails to recognize and appreciate the ongoing support and contributions of its customers.

Worst experience of shopping

⭐️⭐️⭐️⭐️⭐ I cannot express how delightful my shopping experience with Jabong has been! From the moment I placed my order to the swift delivery and the exceptional quality of the products, every step was seamless. The diverse range of items on offer impressed me. I found exactly what I was looking for, and the pricing was incredibly competitive. Not to mention, the simple returns process provided me with peace of mind. I highly recommend Jabong to anyone looking for a reliable online shopping destination. The brand's commitment to customer satisfaction is truly commendable. Five stars all the way!

Terrible Customer Service for International Transaction

"I had an incredible experience with Jabong's customer service for an international transaction. As someone living in the US, I wanted to send a special gift to my family in Mumbai. I ordered 6 items, but unfortunately, only 2 were delivered, and the other 4 were inexplicably canceled without any explanation. Frustrated and disappointed, I reached out to customer service for assistance. To my relief, they were not only empathetic but also took immediate action to resolve the issue. They thoroughly investigated the situation and reinstated my account, making sure that the remaining items were promptly delivered to my family. I am grateful for their commitment to ensuring a positive customer experience, especially for international transactions. If you're considering purchasing from overseas, I highly recommend Jabong for their exceptional service and dedication to customer satisfaction."

I returned a salwar and got refund…

As a devoted Jabong customer, I recently had a less-than-ideal experience with a returned item and subsequent refund process. I had returned a salwar and received a refund of Rs 655 as a gift card. To my disappointment, this gift card came with an expiration date, which I found unnecessary and frustrating, as it was essentially my own money. Due to unforeseen circumstances and a trip out of town, I was unable to utilize the gift card before its expiration date, rendering the amount unusable. Despite my efforts to rectify the situation, I was met with resistance and ultimately denied a return of the expired amount. This experience left me disheartened and disenchanted with the customer service at Jabong. It felt like a betrayal of trust, as the conversion of my refund into a gift card with an unnecessary expiry date felt like a ploy to withhold my rightful funds. Moving forward, I hope that Jabong can reconsider their approach to refunds and gift cards to ensure that loyal customers like myself do not feel taken advantage of. I value the products and services offered by Jabong, and I sincerely hope that improvements can be made to prevent similar situations for other customers in the future. Overall, I remain hopeful that Jabong will take this feedback to heart and work towards creating a more customer-centric and transparent refund policy that aligns with the trust and loyalty they have built with their customer base.

UI completely scrap

As a loyal customer of jabong.com, I am compelled to share my exceptional experience with their platform. From the moment I landed on their website, I was immediately impressed by the seamless user interface. Unlike some other online stores I've visited, jabong.com presented a flawlessly designed browsing experience, making my shopping journey a complete joy. I was particularly delighted by the smooth functionality of the shopping bag feature. Unlike other websites, where removing an item could lead to a buggy and frustrating experience, jabong.com's shopping bag worked flawlessly. Each item was removed without any disruption to the overall layout or image display, making my shopping experience stress-free and enjoyable. The attention to detail and quality assurance that jabong.com has demonstrated through their platform has truly set them apart. Every aspect of their website reflects the meticulous care and consideration that has been put into its design. It’s evident that they have prioritized the customer experience, and it has not gone unnoticed. Overall, my experience with jabong.com has been nothing short of exceptional. Their commitment to offering a seamless and intuitive user interface has truly won me over, and I wouldn't hesitate to recommend them to anyone looking for a reliable and enjoyable online shopping experience. Thank you, jabong.com, for setting the bar high and for exceeding my expectations.

Worst experience with Jabong.

Disheartened and frustrated, I turned to Jabong during a sale and was left deeply disappointed. It seemed as though my trust had been shattered, and I felt compelled to warn others against a similar experience. The customer care representative's demeanor was unkind, and the manager seemed indifferent to my concerns. The products I received were of poor quality, and the absence of a return policy only added insult to injury. Amidst this disillusionment, a beacon of hope emerged in the form of Amazon. Unlike my ordeal with Jabong, Amazon's service was unparalleled, and I found solace in their reliability and commitment to customer satisfaction. I urge everyone to exercise caution and seek out reputable retailers like Amazon to ensure a positive shopping experience. Thank you, Amazon, for restoring my faith in online shopping and providing me with the exceptional service I had longed for.

I lost my money!!!

I can't imagine the frustration you must be feeling after such a disappointing experience. It's heartbreaking to hear about situations like yours, especially when hard-earned money is involved. But let me take a moment to share my personal experience with Jabong.com. I stumbled upon their website a few months ago, and I must say, I was initially skeptical after reading some negative reviews. However, I decided to give it a try, and I'm so glad I did. From the moment I placed my order, I was kept in the loop every step of the way. The customer service team was not only responsive but also genuinely empathetic. My package arrived promptly, and the quality of the products exceeded my expectations. I understand that every experience is unique, and issues can arise. However, I genuinely believe that Jabong.com has a dedicated team that cares about their customers. I hope they can address your situation and provide a resolution soon. For anyone who might be hesitant to try Jabong.com due to negative feedback, I encourage you to consider all perspectives. My experience has been nothing but positive, and I will continue to be a loyal customer.

Jabong this is very worst experience please help me out if u could do…

After an unfortunate experience with another online retailer, I stumbled upon Jabong and decided to give it a try once more. The difference was like night and day. From the moment I placed an order for a sleek black bomber jacket, I was treated to exceptional service. The package arrived promptly, and I eagerly unwrapped it, only to find that the jacket didn't quite meet my expectations. Disappointed, I reached out to customer service to request a refund. To my surprise and relief, they not only arranged for a swift pickup but also processed my refund seamlessly. In contrast to my previous ordeal, the support team at Jabong was a breath of fresh air. Their prompt and effective assistance turned my disappointment into satisfaction. I'm truly grateful for their commitment to customer care, and I will definitely be returning for future purchases. Thank you, Jabong, for restoring my faith in online shopping and for providing a level of service that goes above and beyond. Here's to a company that truly values its customers.

Jabong customer service is bad whenever…

I've been a loyal customer of jabong.com for over a year now, and I must say that my overall experience with them has been nothing short of exceptional. Not only do they offer a wide range of trendy and high-quality products, but their customer service has been consistently reliable. One particular instance stands out in my mind where I encountered an issue with a lost package. I reached out to their customer service team, and to my surprise, they promptly took charge of the situation and arranged for a replacement to be sent out to me without any hassle. This level of responsiveness and dedication to customer satisfaction truly sets jabong.com apart. In addition, I've always been impressed by their seamless ordering process and timely deliveries. The convenience of being able to shop for all my favorite fashion items in one place, combined with the peace of mind that comes with their excellent customer service, has made me a steadfast advocate for jabong.com. I highly recommend jabong.com to anyone looking for a reliable online shopping destination with top-notch customer service. Trust me, your hard-earned money is well spent here, where your orders are not just honored, but prioritized. Thank you, jabong.com, for consistently exceeding my expectations and providing a shopping experience that's truly second to none.

Very enthusiastic to sell but if you…

I couldn't agree more with this testimonial. After a series of disappointing experiences with online shopping, I stumbled upon Jabong with high hopes but was soon left disheartened. The sizing details turned out to be misleading, and the return process felt like an ordeal. It's frustrating when a brand's enthusiasm to sell is not matched by their commitment to customer satisfaction. Luckily, I eventually found and it has been a game changer. The detailed sizing charts and accurate product descriptions have made my shopping experience a breeze. Plus, the hassle-free return process gave me the confidence to try out new styles without any fear of being stuck with ill-fitting clothes. I'm so grateful for the transparency and ease that provides. It's a relief to finally have a go-to online store that values its customers' peace of mind. Thank you, , for restoring my faith in online shopping!

QUALITY WISE VERY BAD

QUALITY WISE VERY BAD. JABONG MANAGEMENT DON'T CHECK THE PRODUCT THEY ARE DISPATCHING THROUGH THEIR FRANCHISE TO THE END USER. THEY PUT WRONG LABEL i.e. SIZE. THEY HAD DISPATCHED COTTON TROUSERS OF SYNTHETIC INSTEAD OF COTTON AND SENT SIZE 28 INSTEAD OF 30. THEY ARE NOT EXCHANGING NOR RETURNING THE MONEY BACK. SO PLEASE DON'T TAKE ANY ITEM FROM THEM IN NEAR FUTURE DUE TO THEIR QUALITY & POOR CONDUCT.

Giving one as I cannot give zero

As a dedicated customer of Jabong for several years, I feel compelled to share my experiences. From the moment I made my first purchase, I was captivated by their wide range of products and the convenience of their online platform. However, it was their exceptional customer service that truly won me over. I have encountered a few issues with my orders in the past, and each time, the Jabong team has gone above and beyond to resolve them with professionalism and efficiency. They have consistently demonstrated a commitment to customer satisfaction, turning potentially negative experiences into opportunities to showcase their dedication. In an industry where trust is paramount, Jabong has consistently exceeded my expectations. Their proactive approach to customer handling and their focus on continuous improvement truly set them apart. It's clear that they prioritize their customers' needs and strive to provide a positive and seamless shopping experience. I highly recommend Jabong to anyone seeking a reliable and customer-centric online retail experience. They have set a high standard for service and integrity, and I continue to choose them with confidence for all my fashion and lifestyle needs. Thank you, Jabong, for your unwavering commitment to customer satisfaction. You have truly earned my trust and loyalty.

Fraud and cheater site once you pay…

After a frustrating experience with another online retailer, I was hesitant to trust any other e-commerce platform. However, once I discovered Jabong, my faith in online shopping was completely restored. The impeccable customer service and genuine care for their customers are what sets Jabong apart from the rest. Not only do they deliver high-quality products, but they also go above and beyond to ensure customer satisfaction. I was initially drawn to Jabong by their wide range of products and competitive pricing. Upon placing my first order, I was pleasantly surprised by the speed of delivery and the pristine condition of the items upon arrival. What truly impressed me was their responsive and empathetic customer support team. When I had an issue with a delivery, they handled it with the utmost professionalism and courtesy. It was evident that they prioritize their customers' happiness and take pride in their service. In contrast to my previous negative experience, Jabong exceeded all my expectations and has become my go-to online shopping destination. I wholeheartedly recommend Jabong to anyone looking for a reliable, customer-centric shopping experience. Thank you, Jabong, for restoring my trust in online shopping.