Jabra Reviews

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56 Votes

56 Reviews

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In the Big Sales category

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16% users rated Terrible
18% users rated Poor
23% users rated Average
41% users rated Very Good
2% users rated Excellent
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M Martin walker
72 days ago

Turning Disappointment into Determination – My Jabra Experience

After stumbling upon jabra.com.de, I felt compelled to share my journey with their products. As a devoted user, I found myself battling mixed emotions – a blend of unwavering support and constant letdowns. The Elite Active 75T, my initial love affair in May 2020, captivated me with its impeccable fit during my runs. So convinced by its brilliance, I gifted 55 pairs to my employees for Christmas. Yet, reality hit hard when my original pair malfunctioned in January 2021, followed by its replacement failing in July. Despite a belated replacement in February, the new set remained untouched, plagued by a firmware issue and zero support. Opting for the Jabra Elite 85T in September 2023, I committed a rookie mistake by personalizing the case, locking me out of returns. Cue the disappointment - the differently shaped earpieces proved to be a runner's nightmare, reminiscent of eggs slipping out during a jog. While the 75T set the bar high for comfort, the 85T's misstep shattered my hopes. The struggle to find a suitable replacement weighed heavy on me, nudging my patience to its limits. Amidst the chaos, a glimmer of understanding surfaced - I acknowledge the out-of-warranty status and terms overlooked on my end, yet the underlying frustration remains. In this whirlwind of highs and lows, I've learned the importance of perseverance in the face of setbacks. My Jabra experience is a testament to transforming disappointment into determination, a journey filled with valuable lessons and unwavering loyalty despite the hurdles.
P Paul Fox
80 days ago

Exceptional Sound, Disappointing Service: My Experience with Jabra

I was initially thrilled when I purchased a pair of Elite 8 Active earbuds from jabra.com. However, my excitement quickly turned to frustration when one of the buds stopped working after a firmware update. Despite numerous attempts at troubleshooting through emails, the issue persisted, leading to the recommendation for a warranty replacement. I followed the return process diligently, shipping the faulty earbuds back to Jabra. To my dismay, after nearly three weeks of communication with the company, I was informed that it would take an additional four weeks to receive the replacement buds. A total waiting period of over seven weeks for a defective product to be replaced felt excessive and unacceptable. While the sound quality of the earbuds is undeniably elite, the service experience left much to be desired. As a customer who values both product excellence and efficient assistance, this extended delay in resolving a technical fault was disappointing. Jabra's scripted responses and lengthy replacement timelines fell short of the premium experience I had hoped for when choosing their brand.
B Brian K.
81 days ago

Outstanding Support from Jabra’s Knowledgeable Representative

My experience with Jabra's customer service was exceptional. I had the pleasure of speaking with a representative who not only possessed a wealth of knowledge but was also incredibly helpful. He patiently addressed all my queries and swiftly resolved my issue within just a couple of minutes. I couldn't be more impressed with the level of support I received. Thank you, Jabra, for providing such outstanding service!
L Luca Montarani
81 days ago

An Unwavering Commitment to Customer Satisfaction

Embarking on my journey to find the perfect headphones, I stumbled upon jabra.com.de, and little did I know, I was about to be pleasantly surprised. Despite a brief hiccup in availability post-purchase, the team at Jabra swiftly resolved the issue, ensuring my satisfaction remained a top priority. The seamless cancellation and refund process highlighted their dedication to customer service, turning what could have been a frustration into a testament of their reliability and efficiency. Kudos to Jabra for their outstanding commitment to their customers' happiness; I am truly impressed and grateful for their efforts.
M Maurizio Sfreddo
84 days ago

Enhancing My Audio Experience with Jabra: A Testimonial

Reflecting on my experience with Jabra, I must admit, there have been occasional hiccups. The device tends to disconnect from Jabra Link 380, especially when I'm engrossed in a YouTube video and switch between tabs on Firefox. It's a minor inconvenience to toggle the device off and then on again, but the flawless audio quality that follows makes up for it every time. One standout feature that never fails to impress me is the automatic noise reduction technology. It's like entering a bubble of serenity, shielding me from the chaos of the outside world. And let's talk about sound quality – it's nothing short of exceptional. Every voice, every sound resonates with such clarity and richness, elevating my audio experience to new heights. Despite the occasional disconnect issue, my overall journey with Jabra has been nothing short of delightful, thanks to the impeccable noise reduction and unparalleled sound quality that never ceases to amaze me. Jabra has truly transformed the way I listen, bringing a touch of luxury to my everyday audio adventures.
J Jessi Vigus
85 days ago

Unparalleled Customer Service at Jabra: Exceeding Expectations with Authenticity and Problem-Solving

My experience with Jabra's customer service was nothing short of exceptional. From the moment I reached out for assistance, the support representative went above and beyond to not only address my concerns but also do so with a level of sincerity that is rare to find in today's fast-paced world. The follow-up interaction only solidified my belief that Jabra's team genuinely cares about their customers. What truly sets Jabra apart is their ability to not only be nice but also to effectively problem-solve. Their dedication to resolving issues efficiently and effectively showcases their commitment to customer satisfaction. This unique combination of warmth and competency is what other companies aspire to achieve but often fall short of.
G Gerard Sudan
85 days ago

Exceeding Expectations: Prompt Responses and Valuable Support

I cannot express enough gratitude for the exceptional customer service provided by jabra.com.de. When I reached out with my queries, they responded promptly with insightful suggestions to address my concerns. Despite the initial solutions not yielding the desired results, the effort and care put into assisting me were truly valuable. I appreciate their dedication to customer satisfaction and willingness to go above and beyond – a rare find in today's digital landscape. Thank you for making me feel heard and supported throughout the process.
T Taran Bellagen
85 days ago

An Unforgettable Experience with Jabra’s Customer Service

As I embarked on a journey to resolve an issue with my Jabra product, I was met with unparalleled customer service that truly left a mark. Despite not having the warranty receipt on hand, the team at Jabra went above and beyond to assist me, showcasing their dedication to customer satisfaction. Not only did they honor the warranty, but they also rectified a pricing discrepancy, ensuring that I received the best value possible. The level of care and attention to detail exhibited by the Jabra team reaffirmed my trust in the brand and solidified my loyalty as a customer. Thank you, Jabra, for turning a potentially negative situation into a positive and memorable experience!
H Helen
85 days ago

Unleashing Freedom with my Hands-Free Jabra Set

As an active individual with a bustling schedule, the hands-free Jabra set has truly revolutionized the way I stay connected. Whether I’m in a meeting or on a video call, this device allows me the flexibility to move around without missing a beat. I can stretch my legs, quickly attend to the doorbell, and still remain fully engaged in the conversation. Thanks to this innovative piece of technology, I no longer feel tethered to my desk during calls. The convenience and freedom it offers are simply unparalleled. The Jabra set isn’t just a device; it’s become an indispensable companion that keeps me seamlessly connected to my professional and personal life. If you’re looking for a game-changer in communication technology, I highly recommend investing in a hands-free Jabra set. Say hello to productivity and mobility like never before!
B Brad Slease
85 days ago

Life-Changing Noise Cancelling Bliss: A Customer’s Journey with Jabra

Diving into the world of remote work with young ones in tow brought its fair share of chaos, until I discovered the treasure that is Jabra's noise-cancelling headphones. These heavenly devices have become my silent heroes, seamlessly drowning out the playful giggles and pitter-patter of little feet, allowing me to stay focused and professional during my countless virtual meetings. The quality of these headphones is unparalleled; they effortlessly shield my conversations from any external disruptions, creating a bubble of serenity in the midst of a bustling household. Thanks to Jabra, my colleagues never even suspect the mayhem happening just a few feet away. What truly sets Jabra apart, however, is their exceptional customer service. When I hit a bump during setup, Nick from consumer support swooped in to save the day. Patient, knowledgeable, and truly dedicated to ensuring my satisfaction, Nick's guidance turned a potential headache into a seamless experience. While my adoration for these headphones knows no bounds, I do have one small wish — a slightly thicker comfort pad to enhance the already impressive wearing experience. Despite this minor quibble, I wholeheartedly endorse Jabra's noise-cancelling wonders to anyone seeking tranquility in a chaotic world. In conclusion, Jabra's headphones have earned their well-deserved 5-star rating in my book, transforming my work-from-home days from pandemonium to peace. Thank you, Jabra, for revolutionizing my remote work experience and helping me navigate this new normal with grace and clarity.
B Brian Bellville
85 days ago

Unveiling My Heartfelt Journey with Jabra: A Touch of Nostalgia and Great Deals

Reflecting on my past experiences with Jabra, a world where crisp conversations were blocked by a silent microphone; a headset I adored, now left me longing for its revival. Diving into the sea of uncertainty, I sought aid from Customer Service, hoping for a beacon of hope. Alas, the model I held dear was discontinued, entwined with the bittersweet promise of a newer successor, the Jabra 75 SE. A ray of light emerged when Customer Service extended a generous 40% discount towards the Jabra 75 SE, albeit with a slight twist of confusion in the email pricing. The illusion shattered with the discovery that the marketed price of $241.50 entwined a hidden gem, revealing a discounted oasis of $145. A sigh of relief followed, until the veil lifted to reveal a competitive realm outside these digital walls. The web whispered tales of E-bay's enchanting prices, unveiling a spectrum of $185-$189 for the same Jabra 75 SE. Amazon, a new contender, outshone the rest at a price of $218. Echoes of doubt lingered, painting a palette of mystery around Jabra's pricing strategy. An intricate dance of numbers and values played out, leaving my heart swaying between loyalty and thrift. Embarking on this quest, I find myself at a crossroads of loyalty and value, torn between the familiar embrace of Jabra and the allure of external bargains. As the dusk of uncertainty settles, one thing remains clear - the journey with Jabra transcends mere transactions, embodying moments of nostalgia and the pursuit of a harmonious balance between the heart's desires and the wallet's wisdom.
J John Z
85 days ago

Above and Beyond: Jabra’s Exceptional Service Resonates with Customers

In a world where customer service can often fall short of expectations, Jabra stands out as a shining example of excellence. As a proud owner of the Jabra Elite 8, I was initially impressed by the impeccable sound quality, unbeatable price point, and top-notch Active Noise Cancellation (ANC). However, my enthusiasm was dampened when I struggled to find a comfortable fit for my left ear, despite trying every earplug included with my purchase. Enter Jabra's customer service team, who not only listened to my concerns with empathy but also went above and beyond to ensure my satisfaction. Without any hassle or interrogation, they promptly processed my return request and honored their warranty commitment without question. Their swift and understanding response not only resolved my issue effortlessly but also reinforced my trust in the brand. The peace of mind that comes with knowing a company values its customers and stands behind its products is truly priceless. Jabra's unwavering dedication to customer satisfaction has not only earned my loyalty but also my wholehearted recommendation to friends and family. Thank you, Jabra, for setting the bar high and exemplifying what true customer service should look like.
K Kunde
85 days ago

An Unwavering Beacon of Support: A Testimonial for Jabra’s Customer Service

Embarking on a quest to resolve a perplexing issue with my ear bud, I found solace in the impeccable service offered by Jabra.com.de. Promptly responding to my plea for assistance, Jabra's support team exhibited unparalleled dedication and expertise. Their guidance was not only clear but also meticulously structured, leading me through a labyrinth of technical details with ease. What truly set Jabra apart was their commitment to excellence. Not content with merely providing guidance, they diligently followed up on the solutions they had proposed, ensuring that my issue was fully resolved. This level of proactive care and attention to detail is a rare find in today's fast-paced world, making Jabra a true standout in the realm of customer service. Thanks to Jabra's unwavering support, the once troublesome ear bud concern was vanquished, leaving all my devices in seamless working order once more. The peace of mind that comes from knowing such reliable support is just a call away is truly invaluable. In a world where customer service often falls short of expectations, Jabra shines brightly as a beacon of excellence. I wholeheartedly recommend their services to anyone in need of not just support, but a partner in solving technological woes. Kudos to Jabra for setting a gold standard in customer service that others should strive to emulate.
K Ken Muer
85 days ago

An Irreplaceable Lifeline Rediscovered

Let me share my experience with jabra.com.de, where I found myself in a predicament without the instructions for my outdated headset. Panic ensued as I struggled to make it work. Little did I know that a simple adjustment on the auto-lifter had muted the ringer on my beloved device. In a moment of desperation, the support team swiftly identified the issue and restored the music to my ears - the pleasant ringtone echoing once again. Thank you for breathing life back into my headset and for your exceptional customer service!
P PJL
85 days ago

An Extraordinary Journey with Jabra: Exemplary Customer Support and Service

From the moment I reached out to Jabra with an issue regarding my Jabra Earbuds, I was met with nothing but exceptional customer support and service. Despite the initial problem not being entirely resolved, the team went above and beyond by offering me a replacement product. This thoughtful gesture truly exemplifies the dedication and commitment that Jabra has towards ensuring customer satisfaction and loyalty. My experience with Jabra has been nothing short of extraordinary, and I am immensely grateful for their unwavering support.

Introduction

Jabra.com.de is an online retailer specializing in high-quality audio products, particularly headphones and earphones. With a wide range of products catering to various budgets and preferences, Jabra.com.de has gained a reputation for delivering excellent sound quality and innovative features. In this editorial review, we will delve into the pros and cons of shopping on Jabra.com.de, the user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:

  • Extensive range of audio products
  • Superior sound quality
  • Innovative features
  • Competitive pricing
  • User-friendly website
  • Responsive customer service
  • Favorable return and exchange policies
Cons:
  • Limited physical store presence
  • Occasional stock availability issues

User Experience

Shopping on Jabra.com.de is a seamless experience. The website is well-designed, making it easy to navigate and locate desired products. Filtering options allow users to refine their search based on specific criteria such as price range, features, and compatibility. Product descriptions and customer reviews provide valuable insight into the quality and performance of each item, helping users make informed purchasing decisions.

Pricing and Value for Money

Jabra.com.de offers competitive pricing for its range of audio products. While some of their high-end models may have a higher price point, the quality and features justify the cost. Additionally, Jabra.com.de frequently offers promotions and discounts, enhancing the overall value for money.

Customer Service

Jabra.com.de prides itself on delivering excellent customer service. Their responsive support team is available via email or phone, ensuring prompt assistance with any inquiries or concerns. Customers report positive experiences with Jabra.com.de's knowledgeable and helpful representatives.

Product Quality and Selection

Jabra.com.de is synonymous with superior product quality. Their headphones and earphones are crafted with precision, utilizing advanced technology to deliver exceptional sound reproduction. With an extensive selection of products catering to various audio needs and preferences, customers can find the perfect fit for their requirements.

Website Usability

The Jabra.com.de website is designed with user-friendliness in mind. The layout is intuitive and easy to navigate, allowing users to browse product categories effortlessly. Fast loading times and a responsive interface ensure a smooth and enjoyable shopping experience.

Returns and Exchanges

Jabra.com.de has favorable return and exchange policies. If a customer finds their purchased product unsatisfactory, they have a specified timeframe to initiate a return or exchange. The process is straightforward, requiring minimal effort on the customer's part, and Jabra.com.de promptly handles refunds or replacements.

Promotions and Discounts

Jabra.com.de frequently runs promotions and discounts, providing customers with opportunities to save money on their purchases. These promotions can range from seasonal sales to limited-time offers, allowing buyers to secure their desired audio products at a reduced price.

Reputation

Jabra.com.de has established a strong reputation within the audio industry. Their commitment to delivering high-quality products, combined with exceptional customer service, has garnered praise from both experts and users. Positive reviews and industry accolades further validate Jabra.com.de's trustworthy reputation.

Payment Options

Jabra.com.de offers a variety of payment options to cater to different preferences. Customers can choose from major credit cards, debit cards, and online payment services, ensuring a convenient and secure checkout process.

Loyalty Programs

Currently, Jabra.com.de does not have a dedicated loyalty program. However, frequent shoppers can still benefit from the promotions and discounts offered on the website.

Customer Reviews

Customer reviews play a vital role in establishing trust and providing valuable insights to potential buyers. Jabra.com.de features customer reviews on their website, allowing users to gauge the performance and satisfaction levels of each product. The overall positive feedback from customers further supports the brand's reputation for delivering quality audio solutions.

Community Involvement

Jabra.com.de actively engages with its community through various initiatives. They collaborate with experts and influencers within the audio industry, encouraging open discussions and sharing knowledge. This level of engagement fosters a sense of community and enhances the overall customer experience.

Shipping and Costs

Jabra.com.de offers reliable shipping services to customers. Delivery times may vary based on the destination, but the company strives to ensure prompt and efficient delivery. The cost of shipping is calculated during the checkout process, and Jabra.com.de provides transparency regarding these charges.

In conclusion, Jabra.com.de is a reputable online retailer that excels in delivering high-quality audio products with innovative features. The user experience is seamless, supported by a user-friendly website and excellent customer service. With competitive pricing and favorable return policies, Jabra.com.de offers value for money. The brand's product quality, selection, and reputation make it a trusted choice for audio enthusiasts. By offering promotions, engaging with the community, and prioritizing customer satisfaction, Jabra.com.de has established itself as a leading player in the audio industry.