Jabra Reviews

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55 Reviews

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38% users rated Terrible
4% users rated Poor
2% users rated Average
31% users rated Very Good
25% users rated Excellent
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M Martin walker
60 days ago

A Tale of Letdowns Turned Lessons: My Journey with Jabra Products

In the realm of true wireless earbuds, Jabra has been a brand close to my heart. The unrivaled fit of the Elite Active 75T captured my attention in May 2020, making them an indispensable companion during my runs. So impressed was I by their performance that I gifted 55 pairs to employees as Christmas presents, spreading the joy of premium sound quality and comfort. However, every fairy tale has its twists, and mine came in early 2021 when my original pair succumbed to technical glitches. Despite a delayed replacement in February, my subsequent pairs met a similar fate, leaving me with two broken sets and a sense of disappointment. The launch of the Jabra Elite 85T in September 2023 seemed like a beacon of hope, only to be dimmed by the discovery of mismatched earpieces that failed to withstand my running routine. As I reflect on my journey, I am reminded of the bittersweet lesson learned – innovation must align with reliability for a product to truly shine. While my experiences with Jabra products have tested my patience, they have also underscored the importance of thorough research and attention to detail when making technological investments. To Jabra, I extend my gratitude for the moments of musical bliss and frustration alike. While our paths may diverge for now, the memories of perfect fits and broken beats will linger, serving as a testament to the highs and lows of our shared journey.
P Paul Fox
68 days ago

From Frustration to Resilience: A Honest Review of My Experience with Jabra

Let me share my journey with Jabra thus far. I purchased a pair of Elite 85t earbuds from jabra.es in November, only to encounter an issue where one earbud stopped functioning after a firmware update. Despite numerous attempts at troubleshooting through emails, the problem persisted, leading to the recommendation of returning the product for a warranty replacement. After dispatching the faulty earbuds and enduring an 11-day wait post-shipment, I found myself disheartened upon receiving a standard scripted response from Jabra indicating a potential 20-working-day waiting period for the replacement buds. This elongated timeline left me feeling frustrated, questioning the necessity of a 7-week ordeal for a mere product replacement. Navigating through these challenges, I discovered resilience within me. Despite the setback, I hold onto hope for a swift resolution and look forward to a positive outcome from Jabra. My journey may have been plagued with delays, but I remain optimistic that the final chapter of this experience will reflect patience, empathy, and exceptional customer service from Jabra. Let's embrace this process together and strive towards a harmonious resolution.
B Brian K.
69 days ago

Exceptional Service from Jabra Representative

From the moment I reached out to jabra.es, I was met with exceptional service. The Jabra representative I spoke with not only demonstrated profound knowledge but also went above and beyond to assist me. Within moments, my queries were addressed, and my concerns were resolved. Their efficiency and expertise truly made a lasting impression on me. Thank you, Jabra, for your outstanding customer service!
L Luca Montarani
69 days ago

Rewriting the Melody of Customer Service Excellence

Customer loyalty is often tested in moments of inconvenience, and my experience with Jabra.es has simply cemented my admiration for this brand. While a hiccup in availability momentarily disrupted my order of headphones, the swift responsiveness of their customer service team transformed this setback into a seamless journey of cancellation and refund processing. Despite having to look for an alternative source, the support and efficiency exhibited by Jabra.es in handling the situation resonated deeply with me. This brand's commitment to customer satisfaction shines through in every interaction, making them a shining beacon of reliability in a sea of choices. Jabra.es has not only won my trust but also my heart as a loyal customer.
M Maurizio Sfreddo
72 days ago

Flawless Sound Quality with Jabra: A Minor Disconnect Dilemma

My experience with Jabra has been nothing short of extraordinary. From the impeccable sound quality that captivates every nuance of voice and music to the remarkable automatic noise reduction feature, this headset has truly revolutionized my audio experience. However, there is a slight hiccup that I've encountered - an occasional disconnection from the Jabra Link 380. Particularly when transitioning between tabs on Firefox, I've noticed this issue. A simple solution of resetting the device quickly resolves this minor setback, albeit momentarily frustrating. Despite this minor inconvenience, the overall performance and audio output of the Jabra headset surpass expectations. The clarity and richness of sound make every listening session a delight to the ears. The sleek design combined with its advanced features truly sets Jabra apart from its competitors. For anyone seeking a top-tier audio experience with minimal disruptions, Jabra is undoubtedly the ultimate choice.
J Jessi Vigus
73 days ago

The Exceptional Jabra Customer Service: A Standard All Companies Should Aspire To

Let me begin by saying, the customer service experience I encountered with Jabra was simply outstanding. From the moment I reached out for assistance, I was met with not only kindness but a genuine willingness to help that truly set them apart from the rest. It was clear that the representative went above and beyond, not only in their pleasant demeanor but in their ability to effectively address and resolve my issue. What truly impressed me was the level of problem-solving skills displayed by the individual I interacted with. They didn't just listen; they actively sought solutions and provided me with the answers I needed promptly and efficiently. This level of dedication to customer satisfaction is something that many companies aspire to achieve but often fall short of. The follow-up service was equally commendable, demonstrating a consistency in their approach to customer care that left a lasting impression on me. In a world where good customer service can be hard to come by, Jabra has set a standard that others should undoubtedly strive to emulate. I am genuinely grateful for the exceptional experience I had with Jabra's customer service team. It is rare to encounter such a high level of professionalism, kindness, and problem-solving abilities all in one place. If you're looking for a company that not only values its customers but goes above and beyond to ensure their satisfaction, look no further than Jabra.
G Gerard Sudan
73 days ago

Transformative Support that Goes the Extra Mile

When I reached out to jabra.es with my queries, I was pleasantly surprised by the timely and helpful responses I received. The team not only offered suggestions to address my issue but also demonstrated a genuine desire to assist me. Even though the initial solutions didn't completely resolve my problem, I appreciated the effort and found the interaction to be incredibly valuable. The support I received went above and beyond my expectations, leaving me impressed and grateful for the exceptional service. Thank you, jabra.es, for your dedicated assistance!
T Taran Bellagen
73 days ago

Turning a Negative Experience into a Positive Journey

Reflecting on my experience with jabra.es, I initially encountered a bump in the road due to the lack of a receipt for warranty purposes. However, I was pleasantly surprised by the outcome of this situation. Despite the initial frustration, the customer service team at Jabra went above and beyond to rectify the issue. Not only did they honor the warranty without the receipt, but they also provided exceptional support throughout the process. Furthermore, I was taken aback by the discrepancy in pricing following a discount offer. Instead of being dismayed by the higher price, I reached out to the customer service team. To my delight, they promptly addressed the price difference and ensured that I received the product at the correct, lower price, showcasing their commitment to customer satisfaction. Ultimately, what could have been a negative experience turned into a positive journey with Jabra. Their dedication to resolving issues and providing top-notch customer service has won me over as a loyal customer. I highly recommend Jabra not only for their quality products but also for their exceptional customer care. Thank you, Jabra, for turning a potential setback into a shining example of outstanding service!
H Helen
73 days ago

Staying Connected and Mobile with My Jabra Hands-Free Set – A Game Changer!

When I stumbled upon the Jabra hands-free set on jabra.es, little did I know that it would completely revolutionize the way I stay connected during meetings and calls. Being able to seamlessly move around while still engaging with the conversation is an absolute game-changer for me. Whether I need to stretch my legs, attend to the doorbell, or simply multitask, this hands-free set has become an indispensable tool in my daily routine. The freedom it offers is unparalleled – no longer am I tied down to a desk or chair during virtual meetings. I can stay productive and active, all while maintaining crystal-clear audio quality and uninterrupted communication. The convenience of effortlessly staying connected, even on the go, has truly elevated my efficiency and flexibility. Thank you, Jabra, for this incredibly helpful piece of technology. It's not just a hands-free set; it's a bridge that connects me to the world around me while keeping me in the loop. I can't imagine going back to a stationary headset now that I've experienced the convenience and freedom that my Jabra set provides.
B Brad Slease
73 days ago

An Unparalleled Audio Experience: Jabra Elite Noise Cancelling Headphones

As a remote worker dealing with the delightful chaos of children at home, finding the right headphones is crucial. I stumbled upon the Jabra Elite Noise Cancelling Headphones on jabra.es, and they have truly been a game-changer. These headphones deliver an exceptional audio experience, effortlessly blocking out the background commotion. One of the standout features of these headphones is their remarkable noise cancellation ability. Despite the constant chatter and playful antics of my kids in the background, the person on the other end of the line hears nothing but clarity and focus. It has made my workdays significantly more productive and stress-free. Moreover, the customer service provided by Jabra deserves special mention. When I needed assistance with the initial setup, Nick from consumer support went above and beyond to guide me through the process. Their dedication to ensuring customer satisfaction is truly commendable. I wholeheartedly recommend these headphones to anyone seeking a superior audio experience. If I were to offer one suggestion for improvement, it would be to enhance the comfort pad for prolonged wearing comfort. Overall, I award these headphones a well-deserved 5-star rating for their exceptional performance, top-notch noise cancellation, and stellar customer service. Thank you, Jabra, for revolutionizing my remote work setup!
B Brian Bellville
73 days ago

Unwavering Loyalty to Jabra – A Lifelong Companion

As a passionate user of Jabra products, I have fond memories of my past employer gifting me the Jabra 75, a headset that quickly became an integral part of my work life. Over time, however, the microphone stopped working, prompting me to reach out to the customer service team for assistance. Despite discovering that my beloved Jabra 75 had been discontinued and replaced by the newer model, Jabra 75 SE, I was impressed by the care and attention I received. The customer service representative generously offered me a 40% discount, albeit off the manufacturer's suggested retail price. Initially, the pricing details seemed a bit confusing to me, as an email quoted a price of $241.50, which after the discount would have been approximately $145 – a deal that I found quite appealing. However, my understanding was clarified when I realized that the 40% discount was calculated from the original price of over $300, leading me to explore other purchasing options. Upon further research, I discovered competitive prices on platforms like eBay, where the same new product was available for $185-$189. Similarly, Amazon listed the product at $218, further adding to my dilemma regarding the pricing consistency. Despite these price variations, my loyalty to Jabra remains unwavering. The impeccable quality, stellar customer service, and the seamless user experience make Jabra my go-to choice for all my headset needs. Thank you, Jabra, for being a reliable companion on my professional journey.
J John Z
73 days ago

A Heartfelt Journey: Finding Comfort in Exceptional Customer Service

Reflecting on my recent experience with Jabra, I am compelled to share the remarkable journey I embarked upon. The allure of the Jabra Elite 85t was undeniable - the enchanting sound quality, the competitive price point, and the promising Active Noise Cancellation (ANC) all beckoned to me. However, little did I anticipate the challenge that awaited me - the struggle to find a proper fit for my left ear despite exploring every earplug included in the purchase. Just when I felt disheartened by this unexpected hurdle, the beacon of hope shone brightly in the form of Jabra's customer service. With a heavy heart, I reached out to express my dilemma, expecting a tedious process marred with uncertainty. To my astonishment and relief, the customer service team not only acknowledged my predicament with empathy but also swiftly facilitated the return of the product, transcending my expectations. True to their word, the return process was seamless, devoid of interrogations or complications. The simplicity and swiftness with which my request was honored left me in awe, reaffirming my faith in the integrity of Jabra's commitments. The unwavering dedication and sincerity exhibited by the customer service personnel resonated deeply with me, underscoring the essence of reliability and trustworthiness that defines Jabra. As I bask in the gratitude for their unwavering support and genuine care, I am reminded of the profound impact exemplary customer service can have on one's perception. The profound bond forged with Jabra through this experience goes beyond mere transactions; it embodies a sense of loyalty and admiration that transcends boundaries. In moments like these, when exceptional customer service illuminates the path forward, it becomes imperative to acknowledge and celebrate the ethos of integrity and sincerity that define brands like Jabra. With a heart full of appreciation, I stand ready to champion Jabra's cause and extend my heartfelt recommendation to my beloved family and friends, knowing that they too will be embraced by the warmth of unparalleled customer service. Thank you, Jabra, for turning a potential setback into a shining testament of trust and reliability.
K Kunde
73 days ago

Exemplary Support and Timely Solutions: A Review of Jabra.es

I am thrilled to share my outstanding experience with Jabra.es in resolving an issue I had with one of their earbuds. Their customer support team was not only prompt in addressing my request but also provided me with clear and well-structured advice on how to rectify the issue efficiently. What truly impressed me was their proactive follow-up, ensuring that the solutions they offered were effective and addressing any further assistance I might require. This level of dedication and commitment to customer satisfaction truly sets Jabra apart. Thanks to their unparalleled support, the problem with the earbud was swiftly resolved, and all my devices are now functioning flawlessly. I cannot praise Jabra's support team enough for their professionalism and effectiveness in handling customer concerns. Kudos to Jabra for setting the standard for exceptional customer service!
K Ken Muer
73 days ago

A Sound Solution: Rediscovering Clarity with Jabra.es

Embarking on a quest to resurrect my out-of-date headset, I found myself lost in a maze of uncertainty. The absence of instructions left me adrift, struggling to revive my beloved device. Little did I know, a simple adjustment lay buried within the auto lifter, muting the familiar chime of incoming calls. Frustration turned to relief as I unraveled this mystery, restoring the dulled melody to my headset once more. Thanks to jabra.es, the clarity I sought was not lost but merely waiting to be rediscovered.
P PJL
73 days ago

Transformative Customer Care and Unmatched Service

When I encountered a snag with my Jabra Earbuds from jabra.es, I reached out to their customer support team, hoping for a quick fix. Little did I know that what awaited me was an exceptional level of service that went beyond my expectations. Despite the initial issue not being completely resolved, the way Jabra's support team handled the situation was nothing short of remarkable. Their dedication to ensuring customer satisfaction was evident as they promptly offered me a replacement product, showcasing their commitment to going above and beyond to make things right for their customers. It's rare to come across such genuine care and support in today's fast-paced world, and Jabra has truly set the bar high with their exemplary customer service. I am truly grateful for the transformative experience and would highly recommend jabra.es to anyone looking not only for quality products but also for unparalleled customer care.

Introduction

Jabra is a reputable brand known for its high-quality audio products. Their website, jabra.es, is the go-to online store for individuals seeking reliable and advanced audio solutions. Offering a wide range of products, Jabra caters to diverse customer needs and preferences. In this editorial review, we will delve into various aspects of jabra.es, including user experience, pricing, customer service, product quality, and more.

Pros and Cons

  • Pros:
    • Extensive product range for different audio needs
    • High-quality audio with advanced technology
    • User-friendly website with intuitive navigation
    • Responsive and helpful customer service
    • Competitive pricing
  • Cons:
    • Limited availability of certain products
    • Occasional delays in shipping

User Experience

Jabra.es provides a seamless user experience, allowing customers to easily browse and search for their desired products. The website's clean and intuitive design ensures effortless navigation, making it convenient for users to find what they're looking for. Detailed product descriptions, specifications, and customer reviews further enhance the overall user experience, helping shoppers make informed decisions.

Pricing and Value for Money

Jabra products are competitively priced, offering excellent value for money. Despite providing cutting-edge features and innovative technology, Jabra maintains competitive pricing, making their products affordable for a wide range of customers.

Customer Service

Jabra's customer service is reliable and responsive. Their knowledgeable and friendly support team promptly addresses customer queries and concerns, ensuring a positive customer experience. Whether it's through phone, email, or live chat, Jabra's customer service strives to provide quick and helpful assistance to customers.

Product Quality and Selection

Jabra is well-known for its superior product quality. Their selection includes a wide range of audio solutions, including headphones, earbuds, and conference speakerphones. Each product undergoes rigorous testing to ensure exceptional performance, durability, and comfort. Jabra's dedication to quality is evident in the positive customer reviews and industry recognition their products receive.

Website Usability

Jabra.es emphasizes user-friendly website design and excellent usability. The website's layout is visually appealing and intuitive, enabling customers to easily navigate between different product categories and sections. Quick access to product information, reviews, and specifications streamlines the purchasing process, enhancing overall user satisfaction.

Returns and Exchanges

Jabra has a fair and customer-friendly return and exchange policy. If a product received is defective or doesn't meet customer expectations, Jabra allows hassle-free returns and exchanges within a specified time frame. Their support team efficiently handles return requests to ensure customer satisfaction.

Promotions and Discounts

Jabra frequently offers promotions and discounts on selected products, providing customers with opportunities for savings. Through their website and newsletter, customers can stay updated on the latest deals, enabling them to make purchases at reduced prices.

Reputation

Jabra has established a strong reputation in the industry for its innovative audio solutions and commitment to customer satisfaction. With a history of delivering top-notch products and reliable customer service, Jabra has garnered trust and loyalty from its customers.

Payment Options

Jabra.es supports various secure and convenient payment methods, including credit cards, debit cards, and PayPal. Customers can choose the payment option that suits them best, ensuring a smooth and secure transaction process.

Loyalty Programs

Jabra does not currently offer a dedicated loyalty program. However, they often provide incentives for return customers through exclusive discounts, promotions, and personalized offers.

Customer Reviews

Customer reviews on jabra.es serve as a valuable resource for potential buyers. Verified customer reviews help users make informed decisions by providing insights into product performance, comfort, and overall satisfaction. The website showcases both positive and constructive feedback, ensuring transparency and authenticity.

Community Involvement

Jabra actively engages with its community through social media platforms, online forums, and product launch events. They gather feedback from customers and incorporate it into their product development process, demonstrating their commitment to meeting customer needs and preferences.

Shipping and Costs

Jabra offers reliable shipping services to deliver products to customers promptly. While shipping costs vary depending on the destination and product, Jabra strives to provide competitive rates to ensure customers receive value for their money. They also offer international shipping, expanding their reach to customers worldwide.


In conclusion, jabra.es offers customers a comprehensive range of high-quality audio solutions at competitive prices. With a user-friendly website design, reliable customer service, and a commitment to product excellence, Jabra has established itself as a trusted brand. Overall, jabra.es provides a seamless shopping experience, delivering value for money and ensuring customer satisfaction.