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10% users rated Poor
29% users rated Average
20% users rated Very Good
37% users rated Excellent
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Martin walker
A Heartfelt Journey of Disappointment and Hope: My Experience with Jabra.fr
As I reflect on my interactions with jabra.fr, a mix of emotions fills my heart. Initially a staunch advocate of their products, I found myself grappling with a recurring sense of letdown. The journey began in May 2020, when I purchased my first pair of Elite Active 75T earbuds. These earbuds, with their impeccable fit that stayed put even during my runs, quickly became my favorite companions. So enamored was I with their performance that I decided to gift 55 pairs to employees as Christmas presents, a gesture of my unwavering support for Jabra. However, the tides turned in January 2021 when my original pair ceased to function. After a lengthy wait, Jabra honored a replacement in February, leaving me cautiously optimistic with a new pair. Yet, my optimism was short-lived as this pair too succumbed to failure come July 2023. Turning to the replacement pair sent in February 2021, I was met with yet another setback – firmware issues rendered them unusable. Alas, despite their pristine condition, Jabra's policy left me with two broken pairs and a growing sense of disillusionment. Hoping to reignite my faith in the brand, I acquired a new set of Jabra Elite 85T in September 2023, even opting for a personalized case. However, this purchase unveiled a new challenge – the earpieces, with their oblong shape, failed to provide the secure fit I cherished in the 75T model. This misstep led to constant dislodging during my runs, a stark departure from the seamless experience I once enjoyed. As I stand at this crossroads of dissatisfaction and contemplation, the allure of seeking alternatives lingers. The exceptional fit of the Elite Active 75T remains unmatched, but the persistent obstacles faced along this journey have tested my resolve. While the road ahead may be uncertain, my hope remains tethered to the possibility of finding a solution where disappointment once prevailed. P
Paul Fox
Transformed My Listening Experience: A Testimonial for Jabra Elite 8 Active
From the moment I purchased my Jabra Elite 8 Active earbuds, I was enveloped in a world of crystal-clear sound and unparalleled convenience. However, my journey took an unexpected turn when one of the buds decided to go solo, leaving its partner in silence. After reaching out for assistance and attempting various troubleshooting methods, I was advised to return the product for a warranty replacement. The process of returning the earbuds was seamless, but as days turned into weeks, my anticipation grew. Despite my initial excitement for a quick resolution, receiving a scripted message estimating a further wait of 4 weeks felt like a sonic setback. The thought of being without my favorite music companions for over 7 weeks was disheartening. While the technical glitch may have momentarily disrupted my musical bliss, I believe that quality products should come hand in hand with efficient support services. A customer's journey with a brand should be as harmonious as the sound quality they promise. Despite this hiccup, the transformative experience of the Elite 8 Active earbuds still resonates with me, and I eagerly await the day they return to amplify my music once again. B
Brian K.
A Lifesaver for Tech Troubles: Jabra’s Stellar Customer Service
When I reached out to jabra.fr with a tech issue, I was pleasantly surprised by the exceptional customer service provided by their representative. Not only was the Jabra rep knowledgeable, but they were also incredibly helpful in assisting me. Within minutes, my questions were answered, and my problem was efficiently resolved. This level of support truly sets Jabra apart in the tech industry, and I couldn't be more impressed with their dedication to customer satisfaction. Thank you, Jabra, for making my experience a smooth and pleasant one! L
Luca Montarani
Turning Inconvenience into Satisfaction with Jabra
When I stumbled upon Jabra, I was instantly drawn to their impressive range of products. However, a minor hiccup occurred with my order for headphones. Initially available on their website, the headphones mysteriously disappeared from their inventory the next day, leading to a delay of 2-3 weeks in receiving the item. Frustrated yet determined, I opted to cancel my order and purchase the headphones from an authorized retailer instead. Despite this inconvenience, what truly won me over was Jabra's impeccable customer service. The process of canceling my order and securing a refund was surprisingly smooth and hassle-free. Their quick response and efficiency in resolving the issue showcased their commitment to customer satisfaction. Jabra may have faced a momentary setback, but their prompt and efficient handling of the situation transformed my disappointment into genuine satisfaction. I applaud their dedication to customer service and their willingness to go above and beyond to ensure a positive experience. This incident only strengthened my trust in the brand, and I look forward to exploring more of their innovative products in the future. A truly great brand indeed! M
Maurizio Sfreddo
Unwavering Performance Meets Superior Sound with Jabra
Embarking on my journey with Jabra, I was enamored by the promise of seamless connectivity and unparalleled audio quality. However, amidst the symphony of clarity and precision, a minor hiccup occurred – a disconnect from the Jabra Link 380. While immersed in the melodic world of YouTube, a mere transition between Firefox tabs prompted this brief disconnection. Yet, the remedy was as swift as the issue itself, a mere toggle off and on, and equilibrium was restored. Beyond this fleeting moment, the essence of Jabra truly shone through. The automatic noise reduction feature emerged as a beacon of tranquility, shielding me from the chaos of the outside world. Meanwhile, the sound quality, be it the dulcet tones of a voice or the intricate layers of soundscapes, enveloped me in a cocoon of auditory delight. Jabra transcends the notion of mere headphones; it embodies a sanctuary for the senses, a realm where each note is cradled with care, and each connection, however fleeting, is a symphony waiting to be heard. If you seek a companion that marries unwavering performance with superior sound, look no further than Jabra – where every disconnect is but a prelude to a harmonious reunion. J
Jessi Vigus
A Customer Service Dream Come True: Jabra Exceeds All Expectations
When I reached out to Jabra for assistance, I wasn't expecting much more than the standard customer service experience. However, the representative who helped me shattered all my preconceptions. Not only were they genuinely kind and friendly, but they went above and beyond to solve my issue promptly and effectively. What truly sets Jabra apart is their commitment to customer satisfaction. The follow-up I received was equally exceptional, showing a level of care and dedication that is rarely seen in today's business world. In a sea of mediocrity, Jabra shines brightly as a beacon of outstanding customer service. If other companies could only see the level of service that Jabra provides, they would be envious. Jabra has set the bar high, proving that exceptional customer service is not just a lofty goal but a tangible reality. Thank you, Jabra, for redefining what it means to truly care for your customers. G
Gerard Sudan
Exemplary Customer Service at Jabra.fr: A Lifesaver in Times of Need
When I reached out to Jabra.fr with my queries, I was pleasantly surprised by the swift and helpful responses I received. The team not only answered my questions promptly but also offered practical suggestions to resolve the issue at hand. Even though the initial solutions didn't work as expected, I found the troubleshooting tips incredibly useful. The exemplary customer service at Jabra.fr truly stood out to me. Their commitment to addressing my concerns in a timely manner and going above and beyond to assist me was nothing short of a lifesaver. I highly recommend Jabra.fr not only for their cutting-edge products but also for their exceptional customer support that truly sets them apart in the industry. Thank you, Jabra.fr, for your unwavering dedication to customer satisfaction! T
Taran Bellagen
Incredible Service Recovery Experience at jabra.fr
As a passionate tech enthusiast, I recently encountered a minor hiccup with my purchase from jabra.fr. Due to a misplaced receipt, I was understandably concerned about the warranty coverage for my device. On top of that, I discovered that the price I paid, even after a discount, exceeded the reseller's price. However, what could have been a frustrating experience turned into a delightful surprise. The customer service team at jabra.fr went above and beyond to address my concerns promptly and professionally. Despite the initial confusion, they not only validated my warranty without the receipt but also refunded me the price difference, ensuring I got the best deal possible. Their dedication to customer satisfaction and their proactive approach to problem-solving truly impressed me. This level of care and attention to detail is rare to find in today's fast-paced world, and jabra.fr has undoubtedly set the bar high for customer service excellence. I am incredibly grateful for the outstanding support I received and for turning what could have been a negative experience into a positive one. Thank you, jabra.fr, for your exceptional service recovery and for instilling confidence in customers like me. I look forward to continuing my tech journey with such a customer-centric company. H
Helen
Unleashing Freedom with My Handsfree Jabra Set: A True Game Changer
When I stumbled upon the Jabra handsfree set on jabra.fr, I had no idea how drastically it would transform my daily routine. This little device has become my unwavering companion, allowing me to seamlessly navigate through a world that demands constant connectivity. The beauty of this handsfree set lies in its ability to keep me engaged in meetings or videos while granting me the freedom to move around. Picture this - I can stretch my legs, grab a cup of coffee, or even rush to answer the doorbell without missing a beat. It's a true game changer that exudes convenience in every sense. Thanks to Jabra, I no longer feel tied down by cords or confined to a single spot during calls. The flexibility and mobility this handsfree set offers are unparalleled, making every task more manageable and every moment more productive. Trust me when I say, this piece of tech is not just helpful; it's liberating. If you're craving a taste of true freedom while staying connected, look no further than the Jabra handsfree set. It's not just a gadget; it's a gateway to a world where multitasking is effortless and efficiency knows no bounds. Say hello to a new era of connectivity with Jabra - you won't look back. B
Brad Slease
Life-changing Noise-Canceling Headphones: A Work-From-Home Essential!
Are you tired of being constantly distracted by background noise during your work calls, just like I was? Look no further than the Jabra noise-cancelling headphones from jabra.fr! These headphones are an absolute game-changer for anyone working from home amidst the chaos of everyday life. I can't stress enough how amazing these headphones are. With kids running around in the background, I was worried about the person on the other end of my call hearing all the commotion. But thanks to the exceptional noise-cancelling technology of these headphones, my work calls are now crystal clear and distraction-free! What truly sets Jabra apart is their outstanding customer service. When I needed help setting up my headphones, Nick from consumer support went above and beyond to guide me through the process patiently and efficiently. The support I received was top-notch and truly made a difference in my overall experience. While these headphones are undeniably impressive, I do have one minor suggestion for improvement: a slightly thicker comfort pad for extended wearing sessions. Despite this small detail, I wholeheartedly give these headphones a well-deserved 5-star rating. If you're in the market for quality noise-cancelling headphones that enhance your productivity and overall work-from-home experience, I highly recommend investing in Jabra. Say goodbye to distractions and hello to seamless communication with these life-changing headphones! B
Brian Bellville
Unveiling a Journey of Loyalty and Disappointment with Jabra: My Feedback
Having experienced the exceptional quality of the Jabra 75 headset, gifted by a former employer, my heart sank when the microphone ceased to function after years of reliable service. Eager to restore this beloved device, I reached out to Jabra's customer service team, hoping for a resolution. Upon learning that the model was discontinued and succeeded by the Jabra 75 SE, I was offered a generous 40% discount. However, confusion ensued when pricing details mismatched expectations. The initial email presented a quote of $241.50, reduced to around $145 post-discount, a deal I found appealing. Yet, my understanding of the discount applied to the quoted price, not the $300+ MSRP, stood at odds with the company's structure. Expressing my concerns prompted a revised quote of $213, a fair offer by all means. Inquisitive by nature, I scoured online platforms like eBay and Amazon, stumbling upon lower prices for the same new product. The dilemma of pricing perplexed me, revealing discrepancies between Jabra's offers and external market values. Intrigued by eBay's competitive pricing, presenting the same quality product at a lower cost, I was left pondering the price alignment with Jabra's direct sales. Amidst this journey of loyalty and disappointment, I found solace in the resilience of seeking transparency and value for every purchase. As I navigate this intricate landscape of consumer decisions, I reflect on the unwavering commitment to quality upheld by Jabra and the possibilities it holds for bridging the gap between pricing strategies and customer expectations. J
John Z
Incredible Support that Goes the Extra Mile
Reflecting on my experience with jabra.fr, I cannot emphasize enough the outstanding customer service I received. Initially drawn in by the stellar sound quality, competitive pricing, and top-notch active noise cancellation of the Jabra Elite 8, I encountered a minor setback with the fit in my left ear despite trying all the included earplugs. However, Jabra's customer service team promptly stepped in and facilitated the return process with utmost ease and efficiency. True to their word, they accepted my request without any unnecessary hassle or interrogation, upholding their commitment to stellar customer support. Their willingness to honor the warranty left a lasting impression on me, showcasing the true value they place on customer satisfaction. This level of dedication and service resonates deeply with me, solidifying my trust in Jabra as a brand that prioritizes its customers' needs. I wholeheartedly recommend Jabra to my loved ones, knowing that they, too, will receive the same exceptional support that I did. Thank you, Jabra, for setting a standard of excellence in customer care that truly sets you apart in the industry. K
Kunde
A Beacon of Excellence: Jabra’s Outstanding Service and Support
Embarking on a journey of technological troubleshooting can often feel like navigating a labyrinth, but Jabra proved to be a guiding light in the darkness. When I reached out to them with a pressing issue regarding one of their earbuds, their response was nothing short of impressive. Not only did they address my concern promptly, but they also provided clear and structured guidance on how to overcome the obstacle that stood in the way of seamless functionality. What truly set Jabra apart was their commitment to follow-up. They didn't just offer a solution and leave it at that; instead, they checked in to see if their suggestions had been effective and whether any further assistance was required. This level of attentiveness and dedication was truly commendable, showcasing a genuine desire to ensure customer satisfaction. Thanks to the unwavering support and expertise of the Jabra team, the issue that had been plaguing my earbud was swiftly resolved. Now, all my devices are functioning flawlessly once again, thanks to their perfect support. In a world where exceptional service is a rare gem, Jabra shines brightly as a beacon of excellence. K
Ken Muer
Revived by Jabra Customer Support: A Tale of Lost Instructions and Rediscovered Ringer
As I lamented the absence of instructions for my outdated Jabra headset on jabra.fr, a glimmer of hope emerged in the form of their customer support. The frustration of a silenced ringer, induced by a mysterious adjustment on the auto lifter, clouded my communication experience. In my moment of despair, the diligent support team swiftly unearthed the root cause and restored the dulled chime in my headset. Their efficiency and effectiveness not only fixed the issue but rekindled my faith in customer service. Jabra's timely intervention not only resolved a technical glitch but also exemplified their commitment to customer satisfaction. As I hear the melodious ringtone echoing through the headset again, I am reminded of the invaluable assistance rendered by Jabra's support team. Kudos to Jabra for not just providing solutions but for being the beacon of light in the maze of technical troubles. Your exemplary service has not gone unnoticed and has truly turned a mundane problem into a memorable experience. P
PJL
Unwavering Support and Exceptional Service That Goes Above and Beyond
As a loyal customer of jabra.fr, I can attest to the unparalleled customer service they provide. Recently, when I encountered an issue with a pair of Jabra Earbuds, I reached out to their support team for assistance. I was greeted with kindness, patience, and expertise that truly exceeded my expectations. Although my initial problem was not completely resolved, the dedicated support staff went the extra mile by offering me a replacement product without any hesitation. This gesture not only solved my issue but also demonstrated Jabra's commitment to ensuring customer satisfaction at all costs. I am truly grateful for the unwavering support and exceptional service I received from Jabra. It's rare to find a company that genuinely cares about its customers' experiences, and Jabra has certainly set a high standard in this regard. Thank you for going above and beyond to make things right!
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