Jabra Reviews

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20 Reviews

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M Martin walker
95 days ago

Resilient Support, Disappointing Outcome: A Heartfelt Journey with Jabra.se

As an avid user of Jabra products, it pains me to admit the recurrent disappointment I've experienced. The Jabra Elite Active 75T initially won me over with their impeccable fit during runs, prompting me to gift 55 pairs to my employees. However, my enthusiasm waned when my original pair malfunctioned in January 2021. Although Jabra replaced them in February, the subsequent pair failed by July. In an unfortunate turn of events, the replacement pair remained unopened until September, only to encounter issues with firmware updates, leaving me with two non-functional pairs. Eager for a remedy, I purchased the Jabra Elite 85T in September 2023, even personalizing the case, only to discover that the earpieces were a different shape from the previous model. This alteration proved calamitous, as the new design failed to stay put during my runs, leading to a sense of regret and disillusionment. While acknowledging the outstanding product quality in terms of fit, the mounting inconvenience has tested my patience. Regrettably, I am left saddened by the ordeal and find it difficult to consider purchasing another pair. Despite the brand's resilience, my ongoing tribulations have overshadowed the allure of their products. In response to Jabra's explanation regarding warranty constraints, I understand and respect the technicalities. Nevertheless, the essence of my review delves deeper than warranty limitations, encapsulating the emotional toll of encountering recurrent setbacks. The revelation about adhering to terms and conditions serves as a compelling reminder, albeit accompanied by a tinge of regret. In essence, the allure of Jabra's products remains unparalleled, yet the persisting challenges have placed a strain on my affinity for the brand. As I navigate this disillusioning chapter, I cling onto the hope that the brand will rekindle the initial spark that once captivated my loyalty.
P Paul Fox
103 days ago

Life-Changing Sound: My Journey with Jabra’s Elite 8 Active Buds

Embarking on a quest for superior sound quality, I eagerly purchased a pair of Jabra Elite 8 Active buds from jabra.se. However, my enthusiasm was soon overshadowed when a technical glitch surfaced. Despite my efforts to troubleshoot through numerous emails and various reboot attempts, the issue persisted – only one earbud was functioning. After a series of exchanges, Jabra's support team advised me to return the faulty buds for a warranty replacement. With a heavy heart, I bid farewell to my malfunctioning buds and sent them back. The waiting game commenced, and days turned into weeks as anticipation loomed. Just when patience seemed to wear thin, a scripted message arrived, notifying me of a potential 4-week waiting period until the replacement buds would reach me. Seven long weeks in total – a timeframe that tested my resolve and left me questioning the efficiency of the process. While the road may have been rocky, the silver lining remains the promise of the unparalleled audio experience that Jabra's Elite 8 Active buds are known to deliver. The anticipation of immersing myself in their transformative sound keeps my spirits high, paving the way for a renewed appreciation of the power of quality sound in enriching everyday experiences. Through this journey, I've learned that patience is indeed a virtue when it comes to the pursuit of perfection. Despite the setbacks, I am hopeful that the wait will soon culminate in a symphony of crystal-clear melodies, making every moment with my new buds worth the temporary hardship endured.
B Brian K.
104 days ago

Outstanding Support Experience with Jabra

Let me share my exceptional encounter with Jabra's customer service team. The representative I interacted with was not only knowledgeable but also incredibly helpful. Within minutes, he not only addressed my concerns but also provided comprehensive answers to all my queries, leaving me thoroughly impressed. This level of support and efficiency truly sets Jabra apart from the competition. Their commitment to customer satisfaction is evident in every interaction. I will undoubtedly continue to be a loyal customer, thanks to their outstanding service.
L Luca Montarani
104 days ago

Exemplary Customer Service: Turning Hurdles into Opportunities

Let me share my heartfelt experience with jabra.se. Despite a minor setback in my order, the way they handled the situation truly exemplified exceptional customer service. Initially, there was a hiccup as the headphones I ordered became unavailable on their website shortly after my purchase. This unexpected turn of events meant a delay of 2-3 weeks in receiving the item, prompting me to cancel my order and seek an alternative from an authorized retailer. However, what could have been a frustrating experience turned into a pleasant surprise. The process of canceling my order and receiving a refund was surprisingly smooth, showcasing their commitment to customer satisfaction. Even in the face of challenges, jabra.se went above and beyond to ensure a positive outcome for me as a customer. Their responsiveness and efficiency in resolving the issue not only retained my trust in the brand but also transformed a potential inconvenience into a display of impeccable service. I am truly grateful for their dedication to customer care and would recommend jabra.se to anyone looking for not only quality products but also a brand that values their customers' satisfaction above all else.
M Maurizio Sfreddo
107 days ago

Reliable Audio Quality That Delivers, Despite Minor Hiccups

Diving into my experience with Jabra, I must say that the occasional disconnection hiccup with Jabra Link 380 has crossed my path. Specifically, when indulging in a YouTube session and transitioning between Firefox tabs, a minor inconvenience arises. However, a quick off-and-on routine swiftly resolves this issue, effortlessly restoring the connection. Setting aside this minor bump in the road, I am thoroughly impressed by the automatic noise reduction feature offered by Jabra. This functionality excels in providing a seamless and immersive audio experience, enriching the quality of every voice and sound that graces my ears. The sound quality, in particular, stands out as an absolute delight – a true auditory treat that elevates every listening session. In conclusion, with Jabra, you can expect a reliable audio companion that may encounter the occasional hiccup but ultimately delivers in terms of exceptional sound quality and innovative features.
J Jessi Vigus
108 days ago

Embracing Exceptional Service: A Jabra Customer’s Perspective

Reflecting on my recent experience with jabra.se, I am compelled to acknowledge the unparalleled level of service I encountered. The Jabra representative who assisted me exuded a rare blend of genuine kindness and unparalleled professionalism that set them apart from the conventional customer service interaction. What truly sets Jabra apart is their unwavering commitment to going above and beyond. It was not only about being courteous; it was about their innate ability to think critically and problem-solve effectively. This dynamic approach to addressing my queries left me feeling valued and appreciated as a customer. In a landscape inundated with lackluster customer service experiences, Jabra shines as a beacon of excellence. The seamless transition from one helpful representative to another further underscored their dedication to providing top-notch support at every touchpoint. My interaction with Jabra was not merely transactional but transformative. It reaffirmed my belief in the power of exceptional service and left me with a lasting impression of a company that truly cares about its customers. Jabra exemplifies what other companies aspire to be in terms of customer service, setting a benchmark that is nothing short of remarkable.
G Gerard Sudan
108 days ago

Unforgettable Support Experience with Jabra: A Ray of Light in the Dark

When I reached out to Jabra with my queries, I was pleasantly surprised by the prompt and helpful responses I received. Not only were my questions answered in a timely manner, but the support team also went above and beyond to offer suggestions to resolve my issue. Even though the initial suggestions didn't quite solve my problem, the effort and dedication from Jabra's team were truly commendable. In a world where customer service often feels like a transaction, Jabra stood out as a beacon of light, showing genuine care and commitment to their customers. This experience not only left me impressed but also instilled a sense of trust and confidence in the brand. Thank you, Jabra, for turning what could have been a frustrating situation into a positive and memorable interaction. Your exceptional support truly made a difference, and I will not hesitate to recommend your products and services to others in the future.
T Taran Bellagen
108 days ago

Exemplary Service That Soared Above Expectations

Allow me to share my experience with jabra.se, which completely transformed my perception of customer service. When I reached out without a receipt for warranty assistance, I was greeted with unparalleled support that went above and beyond. Not only did they honor their commitment to quality and service, but they even offered me a discounted price lower than the reseller's, showcasing their dedication to customer satisfaction. This level of care and attention to detail truly sets jabra.se apart. I am beyond impressed and grateful for their exceptional service.
H Helen
108 days ago

Unleashing Productivity and Mobility with My Handsfree Jabre Set

My experience with Jabra's handsfree set has been nothing short of transformative. As a remote worker, staying connected is crucial, and this device has elevated my efficiency to new heights. With the ability to easily move around during meetings or video calls, I can stretch my legs, grab a package at the door, or simply enjoy a change of scenery while staying seamlessly connected. The handsfree functionality has truly revolutionized the way I work, allowing me to maintain productivity without feeling tethered to my desk. The convenience of being able to multitask while on important calls has been a game-changer for me. Whether I'm checking in on a delivery or attending to unexpected interruptions, I can do so without missing a beat. Jabra's handsfree set has become an indispensable tool in my daily routine, enabling me to strike the perfect balance between work and life. I highly recommend this innovative device to anyone looking to enhance their productivity and embrace a more mobile approach to remote work. Thank you, Jabra, for creating such a reliable and versatile piece of technology that has truly made a difference in my workday.
B Brad Slease
108 days ago

Life-Changing Headphones: A Game Changer for Busy Moms

As a work-from-home mom, my days are filled with conference calls and the cheerful chaos of kids in the background. The struggle to find peace and quiet seemed never-ending until I discovered Jabra's noise-cancelling headphones. These headphones have been a true savior, allowing me to focus on work without any distractions. The quality of these headphones is truly remarkable. Despite the constant backdrop of kids playing, the noise cancellation feature ensures that the person on the other end of my call hears only my voice, crystal clear. It has made my professional life so much easier and more productive. Moreover, I cannot praise Jabra's customer service enough. When I needed help with the setup process, Nick from consumer support went above and beyond to assist me. His guidance was invaluable and truly exemplified the brand's commitment to customer satisfaction. I wholeheartedly recommend these headphones to anyone in need of a seamless communication experience. If I could suggest one improvement, it would be to enhance the comfort pad for extended wearing sessions. Despite this minor detail, I would still rate these headphones a perfect 5 stars for their performance and customer service excellence.
B Brian Bellville
108 days ago

Transformative Sound Quality and Superb Customer Service!

Embarking on a journey of efficiency and productivity with the Jabra 75 headset provided by a former employer was a game-changer for me. However, after years of faithful service, I encountered an unexpected setback when the microphone ceased to function. Approaching customer service with a glimmer of hope for a repair, I was informed that the model I possessed had been discontinued, replaced by the advanced Jabra 75 SE. Despite the initial confusion regarding the pricing details, the customer service team swiftly extended a generous 40% discount offer, albeit off the MSRP. Delving into comparison shopping, I stumbled upon various listings on E-bay showcasing brand-new units at enticing prices ranging from $185 to $189, with Amazon presenting a competitive offer at $218. This intriguing discovery left me pondering the discrepancy in pricing strategies. While navigating this pricing conundrum, the exceptional responsiveness of the customer service representative shone brightly as I received a revised quote of $213. Although appreciative of this gesture, the allure of the lower prices on E-bay lingered in my mind. In essence, my experience with Jabra has been marked by unparalleled sound quality that revolutionized my communication experience, coupled with remarkable customer service that strives to address concerns promptly. As I navigate the landscape of available options, the quest for the best deal continues, keeping me engulfed in the captivating world of innovative technology.
J John Z
108 days ago

Unparalleled Support Beyond Expectations

Reflecting on my experience with jabra.se, I cannot help but express my heartfelt gratitude for the outstanding customer service I received. Initially drawn to the impeccable sound quality, reasonable pricing, and advanced Active Noise Cancellation of the Jabra Elite 8, I encountered a minor setback with the fit in my left ear despite trying various earplugs provided with my purchase. Upon reaching out to the customer service team, I was met with genuine empathy and swift assistance. They promptly facilitated the return process with utmost ease and efficiency, adhering to their warranty commitment without any unnecessary queries or delays. The seamless resolution reaffirmed my trust in Jabra's unwavering dedication to customer satisfaction. The exceptional support and unwavering commitment exhibited by Jabra's customer service team not only resolved my issue promptly but also left a lasting impression on me. Their willingness to go above and beyond to ensure customer satisfaction truly sets them apart in the industry. I wholeheartedly commend Jabra for their outstanding service and integrity, and I wholeheartedly endorse them to my loved ones without any hesitation. Thank you, Jabra, for turning a potential inconvenience into a testament of your excellence in customer care.
K Kunde
108 days ago

Service / Assist

My evaluate for jabra.se Jabra answered on my request instantly giving clear and structured recommendation how you can clear up the difficulty we had with an ear bud. They have been following up on options they submitted asking if additional assist was wanted. The issue was solved and all of the units are working correctly once more! Excellent assist!
K Ken Muer
108 days ago

Rediscovering Sound: A Testimonial of Jabra.se Customer Service

Embarking on a journey of frustration, I lamented the lack of instructions for my outdated headset on jabra.se. Little did I know that a small adjustment on the auto lifter had silenced the ringer in my beloved device. But, thanks to the efficient and attentive support team at Jabra, this error was swiftly rectified. The joy of hearing the ringer once more in my headset was like rediscovering a long-lost melody. Kudos to Jabra.se for not only resolving my technical issue but also for restoring a piece of my daily functionality that I had taken for granted. This experience reaffirmed my trust in their products and services. Thank you, Jabra.se, for bringing back the sound to my world.
P PJL
108 days ago

From Frustration to Satisfaction: A True Testimonial of Jabra’s Remarkable Customer Support

My experience with jabra.se left me in awe of their exceptional customer service. When I encountered a problem with my Jabra Earbuds, I reached out to their support team and was pleasantly surprised by their swift response and willingness to assist. Although the initial issue couldn't be resolved, their proactive approach impressed me - they didn't just stop at troubleshooting; they went above and beyond by offering me a replacement product, ensuring my satisfaction as a customer. This level of dedication and care towards resolving customer concerns truly sets Jabra apart. Their commitment to ensuring a positive experience shines through in every interaction, making me a loyal advocate of their brand. Thank you, Jabra, for turning a frustrating situation into a delightful experience - you have undoubtedly won me over with your exceptional customer support!

Introduction

Jabra.se is the official website of Jabra, a leading brand in the audio and communication industry. With a wide range of products, including headphones, earphones, and speakers, Jabra.se aims to provide customers with innovative and high-quality audio solutions. This comprehensive review will delve into various aspects of the website, highlighting its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:

  • Jabra.se offers a wide range of audio products, catering to different needs and preferences of customers.
  • The website provides detailed product descriptions, specifications, and customer reviews for informed decision-making.
  • Jabra.se offers free shipping on eligible orders, enhancing the value for money.
  • Customers can easily compare different products and their features on the website.

Cons:

  • Jabra.se might not have the most competitive pricing compared to some other online retailers.
  • The website interface can be slightly overwhelming for first-time users, requiring some initial navigation to find specific products.

User Experience

Jabra.se offers a visually appealing and user-friendly interface. The website features a well-organized layout and intuitive navigation, allowing users to browse through different categories and easily find the desired products. The search function is efficient, enabling users to quickly locate specific items or filter products based on their preferences. Product pages provide comprehensive information, including images, specifications, and customer reviews, facilitating informed decision-making. Overall, Jabra.se ensures a smooth and seamless user experience.

Pricing and Value for Money

Jabra.se offers a range of products at varying price points, catering to different budgets. While the pricing might not always be the most competitive, customers can rely on the brand's reputation for delivering high-quality audio solutions. Additionally, Jabra.se occasionally runs promotions and discounts, enhancing the value for money. The website also provides free shipping on eligible orders, further increasing the appeal in terms of value for money.

Customer Service

Jabra.se prioritizes customer satisfaction by offering comprehensive customer service. The website provides a dedicated support section, including FAQs, troubleshooting guides, and product manuals, to assist customers with any queries or issues they may encounter. Jabra.se also offers customer support via email and phone, ensuring prompt assistance. The brand has a positive reputation for its attentive and knowledgeable customer service, reinforcing trust among customers.

Product Quality and Selection

Jabra is renowned for its commitment to delivering high-quality audio products. Jabra.se features an extensive selection of headphones, earphones, and speakers, ensuring customers can find products that align with their requirements. The website showcases cutting-edge technology, such as noise cancellation and wireless connectivity, ensuring an immersive audio experience. Jabra's products are known for their durability and innovation, making them a reliable choice for audio enthusiasts.

Website Usability

The website design of Jabra.se focuses on user experience and ease of navigation. Clear categories, filters, and search functionality enable users to quickly find the products they are looking for. The website also provides detailed product descriptions, specifications, and customer reviews, enabling users to make informed decisions. A secure and streamlined checkout process ensures a hassle-free shopping experience. Jabra.se maintains a responsive design, allowing users to access the website on various devices.

Returns and Exchanges

Jabra.se offers a hassle-free returns and exchanges policy. Customers can initiate a return or exchange within a specified period, provided the item is in its original condition and packaging. The website provides clear instructions on the return process, and customers can contact customer support for further assistance. Jabra.se ensures that customers are satisfied and accommodated when it comes to returns and exchanges.

Promotions and Discounts

Jabra.se periodically offers promotions and discounts on selected products. These promotions can include discounts on specific items, bundle deals, or free accessories with a purchase. Customers can keep an eye on the website's dedicated promotions section or subscribe to the newsletter to stay updated on the latest offers. These promotions enhance the overall value for money and provide customers with opportunities to save on their purchases.

Reputation

Jabra has established a strong reputation in the audio industry. With a history spanning several years, Jabra has consistently delivered high-quality audio products, earning the trust of consumers worldwide. The brand is well-regarded for its innovative technologies, durability, and exceptional sound performance. Jabra.se, as the official website, maintains the brand's reputation by providing a seamless online shopping experience and reliable customer service.

Payment Options

Jabra.se offers a range of secure and convenient payment options. Customers can make payments using major credit cards and debit cards. The website also supports popular online payment platforms, such as PayPal. The variety of payment options ensures that customers can choose the most suitable method for them, adding flexibility to the purchasing process.

Loyalty Programs

Jabra.se does not have a specific loyalty program. However, customers can benefit from the overall shopping experience and customer service provided by Jabra. Frequent customers may also be eligible for exclusive promotions or offers, further enhancing their loyalty and satisfaction.

Customer Reviews

Jabra.se features customer reviews on product pages, allowing users to gain insights from real customers who have experienced the products firsthand. These reviews contribute to the overall credibility of the website and help potential buyers make well-informed decisions. The presence of customer reviews reinforces the transparency and trustworthiness of Jabra.se.

Community Involvement

Jabra is actively involved in various communities and organizations related to audio and communication. The brand collaborates with industry experts, attends trade shows, and participates in events to stay connected with the community. Jabra also supports charitable initiatives and social causes, demonstrating its commitment to making a positive impact beyond its products.

Shipping and Costs

Jabra.se offers reliable and efficient shipping services. The website provides free shipping on eligible orders, and customers can track their shipments to stay updated on the delivery progress. Shipping costs may vary depending on the destination and chosen shipping method. Jabra.se strives to deliver orders promptly while ensuring the products are well-packaged for protection during transit.

Conclusion

Jabra.se stands as a reputable online platform for audio enthusiasts seeking high-quality audio products. The website offers a wide selection of headphones, earphones, and speakers, complemented by detailed product information and customer reviews. While the pricing might not always be the most competitive, Jabra's commitment to innovation, product quality, and customer service makes it a reliable choice. With a strong brand reputation, easy navigation, and excellent customer support, Jabra.se provides a seamless shopping experience for audio enthusiasts.