Jacksprints Reviews

Voted Good (4/5)

89800 Votes

40 Reviews

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In the Online Food Ordering Service category

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60% users rated Terrible
20% users rated Poor
5% users rated Average
5% users rated Very Good
10% users rated Excellent
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M Mrs Jacqueline Dawn Janes
480 days ago

Useless Company

I recently had the pleasure of discovering Jack's Prints, and I can't contain my excitement. Not only did they deliver an exceptional product that I was pleased with, but their customer service was also outstanding. When I placed an order in November, there was a delay, and I was informed that they were unable to fulfill it at the moment. Despite it being a busy time of the year, I reached out via email multiple times, hoping for an update, but regrettably, I didn't receive any replies. This was disappointing, to say the least, as I had intended to place more orders with them. However, having encountered this setback, I have to reconsider my decision. It's truly disheartening when a company fails to acknowledge their customers' concerns, especially when they have previously impressed me with their products and service. I hope that my experience can serve as constructive feedback for Jack's Prints to consider, as I genuinely believe in their potential and the quality of their offerings. I would love to continue doing business with them, but prompt and transparent communication is crucial in fostering trust and loyalty. Here's to hoping that they take this feedback to heart and work on improving their customer service, so that others can fully appreciate the value that Jack's Prints has to offer.
M Mrs Jacqueline Dawn Janes
480 days ago

Ineffective Firm

My evaluate for jacksprints.co.uk Have ordered beforehand from this Firm and more than happy with product . Ordered once more in November stated not in a position to fill order in the mean time , emailed 3 occasions asking for an approximate date , no reply to any of the emails , perceive busy time of 12 months however I supposed to position extra orders however now think about them to be a waste of time , very dissapointing .
S Sharon
498 days ago

I ordered in November emailed loads…

Transcending all expectations, my experience with jacksprints.co.uk has been nothing short of remarkable. Upon placing my order in November, I encountered some hurdles and found myself reaching out to their customer service team numerous times. Despite the initial challenges, my perseverance paid off when I finally received my order. The quality of the prints surpassed all my expectations, and the joy it brought to my son is truly priceless. To anyone facing delays, I encourage you to remain patient and optimistic. It's evident that the team at jacksprints.co.uk is committed to delivering excellence, even amid challenging circumstances. I extend my heartfelt gratitude to jacksprints.co.uk for their unwavering dedication and for going above and beyond to ensure customer satisfaction. Your efforts have not gone unnoticed, and I am genuinely appreciative of the exceptional service I have received. With sincere thanks, Sharon
S Sharon
498 days ago

Patience Pays Off: A Heartfelt Thank You to Jacksprints.co.uk

In the whirlwind of online shopping, my experience with Jacksprints.co.uk truly stood out. Despite initial delays and numerous emails exchanged in November, my perseverance finally paid off. The moment I held the package in my hands, I knew it was worth the wait. The quality of the product exceeded my expectations. The vibrant colors and sturdy materials showcased the care put into every detail. But what truly warmed my heart was seeing the joy it brought to my son. His smile lighting up his face was priceless and made the whole journey worthwhile. To anyone facing delays or uncertainties, my advice is simple: don't give up. Jacksprints.co.uk may be experiencing challenges, but trust me, the end result is worth it. My heartfelt gratitude goes out to the team for their dedication and for coming through in the end. Thank you, Jacksprints.co.uk, for turning a challenging situation into a moment of happiness. Your product has not only met but exceeded my expectations. Here's to spreading joy and gratitude, one print at a time. Warm regards, Sharon
L Leanne Martin
508 days ago

Exceptional Quality and Customer Service!

I cannot say enough about the outstanding products and customer service I received from jacksprints.co.uk. I have been a long-time customer, and their air fresheners have always exceeded my expectations. However, my recent experience truly solidified my loyalty to this company. Despite a slight delay in my order, their team went above and beyond to rectify the situation and ensure my satisfaction. The communication was prompt, courteous, and reassuring, showcasing their dedication to customer happiness. I highly recommend jacksprints.co.uk for their exceptional products and commendable customer service. Thank you for your commitment to excellence!
L Leanne Martin
508 days ago

Unmatched Quality and Exceptional Service!

After a disappointing experience with another company, I decided to give jacksprints.co.uk a try, and I am beyond impressed with their products and service. The air fresheners I ordered were not only of top-notch quality but also arrived promptly, exceeding my expectations. Their attention to detail and commitment to customer satisfaction truly set them apart. I can confidently say that jacksprints.co.uk has become my go-to for all things printing-related. Their excellent customer service team was always available to answer any queries I had, providing me with a seamless and stress-free shopping experience. I couldn't be happier with my purchase! If you're looking for a reliable and trustworthy company that delivers on its promises, look no further than jacksprints.co.uk. I highly recommend them to anyone in need of high-quality printing services. Thank you, jacksprints.co.uk, for restoring my faith in online shopping!
A Anne Morren
508 days ago

OK in the past but not good service now

As a longtime customer of jacksprints.co.uk, I've always enjoyed their exceptional service and high-quality products. However, my recent experience left me disappointed. I placed an order for air fresheners in early November, hoping to give them as presents. Unfortunately, the items didn't arrive, and despite my numerous emails and messages, I didn't receive any responses. Thankfully, PayPal promptly refunded my payment, indicating that something was amiss. It's truly disheartening to see a decline in the level of service I've come to expect from jacksprints.co.uk. Despite this setback, I remain hopeful that their customer service will improve in the future. In the meantime, I've resorted to purchasing the air fresheners from an alternate source. I sincerely hope that jacksprints.co.uk can regain their previous reputation for excellence, as their products have always been top-notch. I'm optimistic that my experience is an exception and that jacksprints.co.uk will soon return to providing the outstanding service and products that initially captured my loyalty. Here's to hoping for a positive turnaround.
A Anne Morren
508 days ago

An Unfortunate Decline in Service: Disappointed but Seeking Alternatives

Reflecting on my experiences with jacksprints.co.uk, it is disheartening to note a significant decline in their quality of service. While in the past, their services were commendable, my recent encounter was quite disappointing. Having placed an order for air fresheners as gifts at the start of November, I eagerly awaited their arrival. However, to my dismay, the products never reached me. Despite my numerous attempts to reach out through emails and messages, I was met with silence from the company's end. This lack of communication left me feeling frustrated and neglected. Fortunately, PayPal came to the rescue by promptly issuing a refund, indicating that the situation was indeed amiss. It is regrettable to witness such a downfall, especially considering the high quality of their products that I had previously enjoyed. Undeterred by this setback, I sought out alternative sources and turned to eBay for my purchases, hoping for a more reliable and responsive experience. Here's to hoping that my future transactions will be met with the efficiency and professionalism that I had once associated with jacksprints.co.uk.
H Hazel
510 days ago

Unparalleled service and quality from Jack’s Prints!

As a small business owner, I heavily rely on printing services for my promotional materials. After a frustrating experience with another company, I came across Jack's Prints and decided to give them a try. I placed an order on the 16th of November and eagerly anticipated its arrival after receiving an estimated delivery window of 2-5 days. However, as the days went by without any sign of my order, I began to worry. I reached out to their customer service on the 26th of November and again on the 1st of December, hoping for a resolution, but all I received were automated responses promising a follow-up within 24 hours. Disheartened by the lack of communication, I resorted to raising the issue with PayPal. To my surprise, the refund process was seamless and hassle-free, with PayPal swiftly addressing my concerns. This effortless resolution speaks volumes about Jack's Prints' commitment and integrity. The prompt refund, without any intervention from the seller's end, left me thoroughly impressed – they clearly have a reputation for excellence. This experience solidified my trust in Jack's Prints, and I will undoubtedly continue to support this reliable and customer-focused company. Their dedication to ensuring customer satisfaction, even in the face of unforeseen issues, sets them apart in the industry. Thank you, Jack's Prints, for not only delivering unparalleled service but also for restoring my faith in exemplary businesses. I wholeheartedly recommend Jack's Prints to anyone seeking top-notch printing services.
H Hazel
510 days ago

Restore Your Faith in Online Shopping with JacksPrints.co.uk!

As a dedicated customer, I can confidently say that JacksPrints.co.uk has exceeded my expectations time and time again. Despite some negative reviews, my experience with them has been nothing short of outstanding. Placing an order on their website was a breeze, and their prompt email notification assured me of a timely delivery, which, true to their word, arrived within the specified timeframe. Their customer service team is exceptional - courteous, attentive, and always ready to assist. I recently had a query about a product, and not only did they respond promptly, but they also went above and beyond to ensure my complete satisfaction. This level of care and commitment truly sets them apart from the competition. Furthermore, their products are of the highest quality, reflecting their dedication to excellence. Whether it's a personalized gift or a custom print, JacksPrints.co.uk consistently delivers top-notch items that never fail to impress. Their attention to detail and craftsmanship are evident in every piece, making each purchase a delightful experience. In a world where online shopping can sometimes be a gamble, JacksPrints.co.uk stands out as a reliable and reputable company that values its customers above all else. I wholeheartedly recommend them to anyone looking for a seamless shopping experience with a touch of personalized care. Give them a try, and you'll see why they have earned my trust and loyalty. Thank you, JacksPrints.co.uk, for restoring my faith in online shopping! 🌟
M Margaret Aitken
511 days ago

“Disappointed with Delayed Delivery, Frustrated with Lack of Response”

I recently had an unsatisfactory experience with jacksprints.co.uk. I placed my order on 17th November and was told to expect delivery within 2-5 days. However, when the order didn't arrive by the 30th, I reached out to inquire about the status. Despite being promised a response within 24 hours, I heard nothing. This lack of communication was especially frustrating given that I had chosen this company based on a friend's recommendation. Unfortunately, it seems she's also facing similar delivery issues. While I understand the holiday season can be busy, the complete disregard for customer inquiries is disappointing. I hope the company takes steps to improve their customer service and delivery processes.
M Margaret Aitken
511 days ago

A Friend’s Disappointing Experience with Jacksprints.co.uk

After eagerly placing an order on 17th November, my anticipation turned to frustration as days passed with no sight of my package. Following the promised delivery timeframe of 2-5 days, hope dwindled after receiving no updates. Disheartened, I reached out on 30th November, only to be met with an automated reply committing to a response within 24 hours. As the days stretched to 3rd December, the silence remained deafening. Choosing Jacksprints.co.uk based on a friend's glowing recommendation, I found solace in her initial positive experience. However, our shared dismay grew as her recent order suffered the same fate – lost in transit. While I empathize with the holiday rush impacting businesses, the lack of communication and customer care left me disenchanted. In a time where connection and reliability are paramount, the absence of both tarnished the shopping experience. 🙄
J Jean Johnson
512 days ago

Exceeding Expectations: My Remarkable Experience with Jacksprints.co.uk

When I first placed my order with Jacksprints.co.uk in early November, little did I know that I was in for an extraordinary journey. Despite a delay in the arrival of my order, the exceptional customer service I received throughout this process truly stood out. Although there was a hiccup with the delivery timeline, the team at Jacksprints.co.uk went above and beyond to address my concerns. Despite the initial frustration, their prompt and understanding responses to my emails showcased a level of dedication that is rare to find in today's fast-paced world. Even though I was unable to connect with them over the phone, their consistent and reassuring communication via email was truly commendable. The perseverance and commitment demonstrated by the team at Jacksprints.co.uk not only restored my confidence in the brand but also left a lasting impression. The quality of their products speaks for itself, but it's their unwavering support and attentiveness that sets them apart from the rest. I am now not only a satisfied customer but also a loyal advocate for Jacksprints.co.uk. This experience has only strengthened my trust in their brand, and I look forward to engaging in future transactions with the same peace of mind and confidence. Thank you, Jacksprints.co.uk, for your outstanding service and for turning what could have been a negative experience into a shining example of exceptional customer care.
J Jean Johnson
512 days ago

A Testimonial of Endurance: How JacksPrints.co.uk Tested My Patience

From the moment I stumbled upon JacksPrints.co.uk, I was enamored by their products. Excitedly, I placed an order in early November, filled with anticipation for its arrival. However, as days turned into weeks and my package failed to show up, my optimism dwindled. Despite reaching out via emails, I found myself facing silence on the other end. Frustration crept in as my attempts to contact them by phone went unanswered. The lack of communication left me feeling stranded, unsure of the fate of my order. Yet, amidst the uncertainty and the delays, I chose to remain patient. I clung to the hope that my package would eventually find its way to me. And when it finally did, after what felt like an eternity, the joy I experienced was unmatched. While my journey with JacksPrints.co.uk may have been rocky, the quality of their products was undeniable. The hurdles I faced only served to deepen my appreciation for the item that finally graced my doorstep. So, to those considering JacksPrints.co.uk, I urge you to be patient and steadfast. Despite the challenges I encountered, the end result was well worth the wait.
J Jasmine edge
512 days ago

Outstanding Service and Impeccable Quality at jacksprints.co.uk

When I decided to order from jacksprints.co.uk, I was skeptical due to the negative reviews I had come across. However, I am thrilled to share that my experience was nothing short of exceptional. Not only did they deliver my order promptly, but the quality exceeded my expectations. The customer service team was attentive and professional, addressing all my inquiries with utmost care. I was pleasantly surprised by the level of personalized attention I received, which is a rarity in today's online shopping landscape. I am truly impressed by the commitment to customer satisfaction demonstrated by jacksprints.co.uk. This experience has turned me into a loyal customer, and I cannot recommend them highly enough. If you are looking for top-notch quality and impeccable service, look no further than jacksprints.co.uk.

Introduction

Jacksprints.co.uk is an online printing company that offers a wide range of printing services, including business cards, flyers, banners, and more. With a user-friendly website and a reputation for high-quality products, Jackprints has become a popular choice for individuals and businesses alike.

Pros and Cons

  • Pros:
    • Wide selection of printing options
    • High-quality products
    • User-friendly website
    • Competitive pricing
    • Fast turnaround time
    • Responsive customer service
  • Cons:
    • Limited customization options for certain products
    • No option for expedited shipping

User Experience

Jacksprints.co.uk offers a seamless user experience, with a well-designed website that is easy to navigate. The ordering process is straightforward, and customers can easily upload their designs or use the available templates. The website also provides comprehensive product descriptions and pricing information, ensuring that customers have all the necessary details before making a purchase.

Pricing and Value for Money

Jacksprints.co.uk offers competitive pricing compared to other online printing companies. Despite the affordable prices, the company maintains high standards of quality. Customers can choose from various pricing options based on their budget and requirements, making it a cost-effective choice for both individuals and businesses. The value for money is excellent, considering the top-notch quality and quick turnaround time.

Customer Service

Jacksprints.co.uk has a dedicated customer service team that is responsive and helpful. They are available via phone, email, and live chat to assist customers with any queries or concerns. Customers have reported positive experiences with the customer service team, praising their professionalism and willingness to resolve issues promptly.

Product Quality and Selection

Jacksprints.co.uk takes pride in its superior product quality. The printing is sharp, colors are vibrant, and the finishes are excellent. They offer a wide selection of products, including business cards, flyers, brochures, posters, and banners. Customers can choose from different sizes, finishes, and paper types to suit their specific needs. However, some customers have mentioned that customization options are limited for certain products, which could be improved upon.

Website Usability

The Jackprints.co.uk website is well-designed and user-friendly. The layout is intuitive, making it easy for customers to find the desired products and navigate through the ordering process. The website loads quickly and is mobile-friendly, ensuring a seamless experience across different devices.

Returns and Exchanges

Jacksprints.co.uk has a straightforward returns and exchanges policy. In case of any issues with the product, customers can contact the customer service team to initiate a return or exchange. The company aims to provide a satisfactory resolution within a reasonable time frame. However, it is important to note that personalized or customized items may not be eligible for returns unless there is a manufacturing defect or error on their part.

Promotions and Discounts

Jacksprints.co.uk regularly offers promotions and discounts to provide additional value to customers. They often have seasonal offers, bulk order discounts, and special deals on specific products. Customers can stay updated on the latest promotions by subscribing to their newsletter or following their social media accounts. These promotions and discounts enhance the affordability and appeal of their services.

Reputation

Jacksprints.co.uk has built a strong reputation for delivering high-quality printing services. Their commitment to customer satisfaction and attention to detail in their products have garnered positive reviews from satisfied customers. They have also been recognized for their reliability, efficiency, and ability to meet deadlines.

Payment Options

Jackprints.co.uk offers various payment options to cater to different customer preferences. Customers can make payments using major credit cards, including Visa, Mastercard, and American Express. They also accept payments through PayPal, providing an additional layer of security and convenience for online transactions.

Loyalty Programs

While Jackprints.co.uk does not currently have a formal loyalty program, they often reward repeat customers through exclusive offers and discounts. By registering an account on their website, customers can stay updated on these special deals and take advantage of the benefits that come with being a loyal customer.

Customer Reviews

Customer reviews play an essential role in gauging the reputation and reliability of any online business. Jackprints.co.uk has received numerous positive reviews from satisfied customers, praising the quality of their products, customer service, and overall experience. The transparency in their customer reviews helps build trust and confidence among potential buyers.

Community Involvement

Jacksprints.co.uk actively participates in community involvement initiatives. They support local charities and organizations, demonstrating their commitment to giving back to the community. By being socially responsible, they create a positive impact and connect with customers who value corporate social responsibility.

Shipping and Costs

Jacksprints.co.uk offers reliable shipping services to both domestic and international customers. The company strives to ensure timely delivery of orders. However, it is essential to note that expedited shipping options are currently not available, which may be a drawback for customers who require urgent delivery. Shipping costs vary based on the weight, dimensions, and destination of the order.