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25% users rated Poor
3% users rated Average
5% users rated Very Good
13% users rated Excellent
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Jan Fineman
Transformed by Seamless Service: A Glowing Testimonial for jacquielawson.com
From a disappointing experience to pure satisfaction, my journey with jacquielawson.com has been nothing short of remarkable. Initially frustrated with a deactivated gift card after only six months, I reached out for support. To my delight, the customer service team swiftly reactivated it, offering valuable assistance with store selections. Despite my initial concerns, they went above and beyond to accommodate my preferences, ensuring I could use the gift card at Nordstrom, a store I frequent, enriching my shopping experience. Their dedication and willingness to address my needs transformed my view of their service entirely. I am beyond grateful for their kindness and understanding, turning what could have been a negative ordeal into a delightful interaction. I wholeheartedly recommend jacquielawson.com to everyone seeking top-tier service and exceptional care. Thank you for restoring my faith in outstanding customer service! C
Chris Packer
An Unforgettable Surprise 💌🎉
I recently experienced the magic of jacquielawson.com, and I must say, it was an unforgettable surprise! After my husband dedicated time to curate a special card for me, the moment I received it, I was immediately immersed in its charm. The personalized touch was heartwarming, and the design was exquisite. The Jacquie Lawson branding added a unique touch, making the experience even more delightful. Despite a minor hiccup with the app link, the joy of receiving such a thoughtful gesture overshadowed any technical difficulties. This platform has truly elevated the art of sending e-cards, and I couldn't recommend it more highly. It's a treasure trove of emotions waiting to be shared with loved ones. 💌🎉 C
Christina S
Protecting your data matters deeply!
When recounting my experience with jacquielawson.com, I found a troubling concern regarding data protection practices. While the platform offers a delightful way to send cards to loved ones, the issue arises when considering the consent of the recipients. It's crucial to ensure that users have willingly shared their email addresses for such purposes and haven't been added to lists without permission. My communication with the support team regarding this matter left me feeling uncertain about the integrity of their data handling. Despite multiple inquiries, I couldn't obtain a clear assurance that my information wasn't at risk of being shared unlawfully. The elusive responses I received only added to my unease, prompting me to question the transparency of their processes. As a user, it's vital to trust that our data is handled responsibly and ethically. In an era where privacy is paramount, establishments must value and safeguard our information to foster a secure digital environment for all. M
Margaret Wang
Exceptional Service and Thoughtful Support
Sharing my experience with jacquielawson.com brings forth mixed emotions. While I did encounter an unexpected auto-renewal issue, the professionalism and empathy shown by their team warmed my heart. Having purchased a two-year membership in 2021, I was taken aback when I realized my credit card was charged for another two years without authorization. Despite not actively using their service, I found myself in a tricky situation. However, upon reaching out to their customer support, I was met with compassionate understanding. They explained the process and patiently guided me on resolving the matter. Although minor inconveniences arose, the customer service I received truly stood out. Thank you, jacquielawson.com, for your exceptional service and thoughtful support. B
Beverly S
Unwrapping Joy: My Bittersweet Journey with the 2023 Advent Calendar
From the start, the 2023 Advent Calendar from jacquielawson.com had me intrigued. However, the slow reveal strategy initially left me feeling underwhelmed. The lack of depth in the outdoor scenes made me yearn for more, as the 2-dimensional landscapes failed to captivate me. The absence of a charming village to explore left a void in my heart. Yet, as I delved deeper into the sitting room activities, each new gift brought a spark of excitement and joy. It wasn't until the second half of the month that the calendar truly blossomed, revealing its full potential and enchanting allure. Though the wait was challenging, the eventual immersion in the beauty of the outdoor scenes made every moment worthwhile. Despite the initial hiccup, the 2023 Advent Calendar turned out to be a delightful journey filled with surprises and warmth that I will cherish. B
Benz
Unparalleled Customer Care Experience at Jacquielawson.com
Imagine being in a situation where you feel ignored, disappointed, and frustrated with a service you paid for. This was my initial experience with jacquielawson.com. However, their customer service team completely turned things around for me. Initially, I faced issues with my subscription that I didn't want for two years. I reached out via email and live chat, only to face unanswered emails and unavailabilities on live chat. This left me feeling helpless and dissatisfied. But here's where the magic happened - when I finally connected with a customer service representative, they went above and beyond to rectify the situation. Not only did they address my concerns promptly, but they also ensured that I received a refund for the unwanted subscription. This level of dedication and commitment to customer satisfaction truly impressed me. I am grateful for the exemplary customer care provided by jacquielawson.com. They turned a negative experience into a positive one, showcasing their commitment to customer-centric values. I highly recommend their services to anyone in search of a company that genuinely cares about their customers. P
Patti Halstead
Unwavering Disappointment Turned Into Frustration: A Tale of Unanswered Queries
I stumbled upon jacquielawson.com with high hopes, seeking the perfect service to add a touch of joy to my life. However, my experience took a sharp turn when I found myself being charged for a service I never requested. Feeling perplexed and frustrated, I reached out to their customer support, pouring my heart out in multiple emails, only to be met with deafening silence. The absence of a phone number or a human touch to address my concerns magnified my distress. Each unanswered email intensified my disappointment, leaving me stranded in a sea of unresolved issues. The lack of accountability and communication mechanisms at Jacquie Lawson fueled my growing frustration, tarnishing what could have been a delightful experience. My earnest advice echoes loud and clear: Beware and exercise caution before engaging with this platform. The absence of timely and effective customer support can easily transform a promising venture into a nightmarish ordeal. Let my disheartening journey serve as a cautionary tale for those considering doing business with these entities. M
Mark Volich
From Frustration to Disappointment: My Experience with jacquielawson.com
Struggling to contain my disappointment, I must share my recent experience with jacquielawson.com. Initially drawn in by their enticing services, I signed up for an annual membership, only to be met with unexpected renewal costs that increased by a staggering 25%. Despite this financial setback, I decided to give the service a chance, hoping for the best. However, what followed was a series of letdowns that left me feeling frustrated and disheartened. During the festive season, I eagerly sent out six carefully crafted e-cards as Christmas greetings, only to discover that none of them reached their intended recipients. The joyous moments I had hoped to share through these thoughtful gestures were lost in the void of cyberspace. Determined to address these issues, I reached out to jacquielawson.com's help desk not once, but twice, in search of resolution. To my dismay, my attempts to seek assistance were met with nothing but silence. The lack of response left me feeling unheard and abandoned, as my concerns fell on deaf ears. In the end, what started as a hopeful endeavor turned into a tale of disillusionment and dissatisfaction. The promising facade that initially drew me in crumbled under the weight of unfulfilled promises and inadequate support. My experience with jacquielawson.com serves as a stark reminder of the importance of transparent communication and dependable service in the realm of online interactions. As I reflect on my journey with jacquielawson.com, I can't help but express my disdain for the way in which my trust was misplaced and my expectations were shattered. With a heavy heart, I caution others to approach this platform with caution and awareness, lest they fall victim to the same fate of unfulfilled promises and unresponsive channels of support. J
John Fielder
Heartfelt Holiday Woes: A Tale of Lost Connections on Jacquie Lawson
Sharing my personal experience with jacquielawson.com, where I had been a loyal member for more than a decade, I encountered a heartbreaking setback during Christmas 2023. Excited to send out thoughtful e-cards to my extensive list of friends and family, I meticulously crafted unique messages and selected the perfect cards, only to face a devastating discovery – my entire address book had mysteriously vanished. With a sinking feeling in my heart, I reached out to their customer support in hopes of a quick resolution to salvage the holiday spirit, only to be met with silence. The joy of spreading love and warmth through digital greetings was marred by this unexpected glitch, leaving me feeling disconnected and disheartened. As I reflect on this unfortunate incident, I realize that sometimes, even the most cherished traditions can be disrupted by unforeseen challenges. Despite this setback, I remain hopeful that future interactions with jacquielawson.com will be filled with seamless experiences and renewed connections. As we navigate through life's ups and downs, may we find solace in the resilience of human connections and the enduring spirit of the holiday season. C
Carole
A Heartfelt Apology: Unfortunate Experience with Automatic Renewal at JacquieLawson.com
I am compelled to share my experience with JacquieLawson.com, and how a simple oversight led to an unexpected automatic renewal for 2 more years, costing me £36. Unfortunately, I had not been utilizing the e-cards as much as I had hoped and was taken aback by this charge. Although I managed to cancel the automatic renewal, I was disheartened to learn that a refund for the upcoming 2-year membership was not possible. As a loyal customer, I strongly believe that a gentle reminder before such transactions could have saved me this frustration. Despite my disappointment, I valued the service JacquieLawson.com provided but urge for more transparency in their renewal process. I
Ina Mozer
Unparalleled Customer Service and Joyful Animations Await at Jacquie Lawson!
Diving into the wonderful world of Jacquie Lawson was a decision that brought so much delight and charm to my life. Embarking on my journey anew with a $30 renewal sparked anticipation for continuing to enjoy their services in 2024. However, a hiccup presented itself when I encountered difficulty accessing the platform despite the payment being processed successfully, as reflected in my banking records. My attempts to send a heartfelt card were met with a perplexing prompt urging me to renew, plunging me into a confusing loop of frustration. Dejected but determined, I reached out to their support team, expending efforts to seek resolution and guidance. Regrettably, my pleas seemed to have fallen on deaf ears, as the awaited response failed to materialize, leaving me feeling adrift in a sea of unmet expectations. As a dedicated user yearning to continue partaking in the whimsical animations and heartfelt messages synonymous with Jacquie Lawson, the radio silence and lack of accountability on their end felt disheartening. Navigating the impending decision to potentially terminate my subscription looms ahead, tinged with apprehension and uncertainty, warranting a thorough reassessment of my continued engagement. In light of these challenges, a glimmer of hope twinkles on the horizon, beckoning clarity and resolution to pave the way for a harmonious relationship with such a cherished service provider. Balancing the enchanting allure of Jacquie Lawson's offerings with the imperative need for responsive and reliable customer support stands as a pivotal juncture shaping my future interactions with this esteemed establishment. May the journey ahead illuminate brighter pathways of communication and understanding, fostering an enriching experience that harmonizes the joy of creativity with the reassurance of dependable assistance. Through shared experiences and open dialogue, may Jacquie Lawson's legacy continue to flourish, painting smiles on faces far and wide, including mine. H
HM Kalmanson
Heartfelt Connection with Jacquie Lawson: A Lifelong Fan’s Testimonial
Allow me to paint a picture of my long-standing love affair with Jacquie Lawson. For years, their cards have been my go-to for every occasion. The affordability has always been a plus, even if prices have slightly risen over time. What sets them apart is the flexibility - I can send a plethora of cards or just a select few, tailored to each recipient. Their thoughtful reminders ensure that no birthday goes unnoticed, prompting me to either pick out a tangible gift or deliver a heartfelt digital card. The constant updates to their card collection keep things fresh and exciting, guaranteeing that I never have to settle for the same old options. And here's the cherry on top - they never retire their old favorites, allowing me to revisit and resend those classics that hold a special place in my heart. Jacquie Lawson isn't just a card provider; they've become a cherished part of my life's celebrations. D
Debra
Unveiling Joy: A Heartfelt Tribute to Jacquie Lawson’s Advent Calendar and Cards
In a bustling digital world, the discovery of Jacquie Lawson's enchanting creations was a true gift. As I embarked on my holiday card-sending journey, the allure of the Little Drummer Boy cards from jacquielawson.com captivated hearts and sparked conversations. The intricate designs and heartfelt messages brought warmth and cheer to all who received them. Moreover, delving into the realm of last year's advent calendar, the Sussex, was an immersive and delightful experience. Unveiling each hidden treasure and surprise felt like unwrapping a precious gift, with each present being not just a visual delight but a tangible joy to explore. The meticulous attention to detail and the interactive elements truly made each moment spent on the calendar a magical adventure. The Sussex advent calendar's timeless charm transcends seasons, making it a versatile and beloved addition to any occasion. Its allure knows no bounds, offering endless possibilities for gifting and cherishing moments of wonder. Jacquie Lawson's creation has woven a tapestry of joy and nostalgia into my life, leaving a lasting impression that resonates with the essence of celebration and togetherness. I am deeply grateful for the whimsical world that Jacquie Lawson has crafted, one that fills hearts with happiness and brings smiles to faces near and far. The Sussex advent calendar and the captivating cards are not just tokens of festive cheer; they are gateways to a realm of unforgettable memories and heartfelt connections. My love for this treasure trove of creativity knows no bounds, and I eagerly anticipate the magic that each new discovery will unveil. N
Nicholas Roby
Heartfelt Gratitude to Jacquie Lawson for a Magical Advent Experience!
Reflecting on my experience with jacquielawson.com, I am filled with immense gratitude for the impeccable Advent calendar they curated this past year. The attention to detail was evident in every aspect, from the enchanting music that accompanied each day to the delightful search for hidden animals. The interactive sketchbook was a true gem, and I thoroughly enjoyed adding watercolor to the drawings, allowing my creativity to flourish. Although I encountered a minor issue with one of the games, the prompt response and assistance I received from the team were truly commendable. Their dedication to ensuring customer satisfaction shone through, and I was able to swiftly resolve the issue with their guidance. Witnessing the joy that this Advent calendar brought to not just myself, but also to all 10 of my friends, was truly heartwarming. Thank you, Jacquie Lawson, for making the 2023 holiday season a memorable and magical one for all of us. Your commitment to creating such a delightful and engaging experience is truly appreciated, and I look forward to future interactions with your creative offerings. C
Christopher Hayes
Unwavering Support and Connection
I can't help but express my heartfelt gratitude for the exceptional service provided by jacquielawson.com. Despite encountering occasional login issues, the unwavering support from their team has truly impressed me. The dedication shown in resolving my concerns, even amid technical challenges, is truly commendable. The website not only offers captivating content but also ensures that users like me feel valued and heard. The seamless integration with password managers and the prompt responses to queries demonstrate a commitment to customer satisfaction. In times of frustration, their responsive customer service team has been a beacon of light, guiding me through any login hurdles. While challenges may arise, the genuine effort to address them with diligence and care sets jacquielawson.com apart. I am grateful for the personalized assistance and the sense of connection fostered by the team. Despite occasional setbacks, the overall experience has been one of support and genuine care. Thank you, jacquielawson.com, for going above and beyond to ensure that each user feels valued and supported.
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Introduction
Jacquie Lawson is an online greeting card and e-card company founded in 2000 by Jacquie Lawson. With a focus on beautifully animated and personalized e-cards, jacquielawson.com has become a popular choice for individuals looking to send heartfelt and unique digital greetings to their loved ones.
Pros:
- Beautifully animated and personalized e-cards
- Wide selection of categories and themes
- Easy to navigate website
- User-friendly interface
- High-quality graphics and animation
- Options for adding custom messages and photos
- Access to a vast library of past and present cards
Cons:
- Limited free card options
- Subscription required for full access to e-card collection
- Pricing may be considered high for some users
- No physical cards available
- Occasional technical issues with card delivery
User Experience:
Jacquie Lawson provides a seamless user experience with its intuitive website and easy-to-use interface. The website is neatly organized into various categories and themes, making it effortless for users to find the perfect card for any occasion. The animations and graphics are of high quality, immersing users in delightful and engaging e-card experiences.
Pricing and Value for Money:
Jacquie Lawson offers a subscription-based model, with annual and two-year options. While the subscription fee may be considered relatively higher than other e-card services, the value for money comes from the exceptional quality and personalization options provided in each card. The ability to send unlimited e-cards throughout the subscription period adds to the overall value.
Customer Service:
Jacquie Lawson takes pride in its prompt and friendly customer service. The company provides multiple channels for support, including email and a comprehensive FAQ section on their website. Users can expect timely responses and assistance with any queries or concerns they may have regarding their subscription, card delivery, or technical issues.
Product Quality and Selection:
The product quality of Jacquie Lawson's e-cards is unmatched. The animations, graphics, and attention to detail in each card showcase the company's commitment to delivering exceptional digital greetings. The selection of e-cards covers a wide array of categories, from birthdays and holidays to special occasions and everyday greetings, ensuring that users can find the perfect card for any event.
Website Usability:
Jacquielawson.com is designed with user-friendliness in mind. The website's clean layout, clear navigation, and search functionality make it easy to browse and find desired e-cards. Users can quickly personalize and send cards with just a few clicks, thanks to the streamlined process provided by the site.
Returns and Exchanges:
Since jacquielawson.com offers digital products, returns and exchanges are not applicable. However, in case of any technical issues or problems with card delivery, the customer service team is readily available to assist and resolve any concerns.
Promotions and Discounts:
Jacquie Lawson occasionally offers promotions and discounts, especially during holiday seasons or special events. Subscribers and potential customers can keep an eye on the website and their newsletter for any upcoming offers, ensuring they can enjoy the e-card services at a more affordable price.
Reputation:
Jacquie Lawson has built a strong reputation over the years and is widely recognized for its high-quality e-cards. The company has received numerous accolades and positive reviews from users, highlighting the exceptional customer experiences and the joy brought by their animated greetings. The brand's dedication to creativity and innovation has solidified its place as a trustworthy provider of e-cards.
Payment Options:
Jacquie Lawson offers various payment options to cater to a wide range of users. Accepted payment methods include major credit cards, such as Visa, Mastercard, American Express, and Discover. Customers can choose their preferred payment method during the subscription process, ensuring a convenient and secure transaction.
Loyalty Programs:
At present, Jacquie Lawson does not have a specific loyalty program. However, by subscribing to their e-card service, users gain access to exclusive benefits and a vast selection of cards, which can be seen as a form of loyalty reward in itself.
Customer Reviews:
Customer reviews for Jacquie Lawson are overwhelmingly positive, with users praising the stunning animations, personalized touches, and ease of use. Many users appreciate the convenience of sending digital greetings with a personal touch, allowing them to stay connected with loved ones across the globe. The exceptional customer service and prompt assistance provided by the team also receive high praise.
Community Involvement:
Jacquie Lawson participates actively in the community by supporting various charitable organizations and initiatives. The company has partnered with several charities, contributing a portion of their sales to make a positive impact. Users can feel good knowing that their subscription not only brings joy to their loved ones but also supports meaningful causes.
Shipping and Costs:
As jacquielawson.com specializes in e-cards, there are no physical items to be shipped. All cards are delivered instantly to the recipient's email address, saving time and costs associated with traditional card delivery. The subscription-based model ensures that users can send unlimited e-cards without any additional shipping fees.