Users Voice for Jadeblue

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Jadeblue Overall rating
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Review article published on: 10 Mar 2023

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.8 1.7 3.3 2.6 4.1
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Jadeblue Review by

Introduction is an online store that offers a wide range of men's clothing and accessories such as formal wear, casual wear, ethnic wear, shoes, belts, and bags. It is a one-stop solution for all the fashion needs of modern men. The website focuses on providing quality products and exceptional customer service, making it a go-to destination for men shopping for clothing online.

Pros and Cons

  • Large selection of products
  • Wide variety of brands to choose from
  • Competitive pricing
  • Intuitive and user-friendly website
  • Cash on delivery option available
  • Fast and efficient shipping and delivery
  • Limited selection of women's wear
  • No loyalty program for frequent shoppers
  • No international shipping available

User Experience

The website is designed to be easy to navigate, and products can be searched for by category, brand, or price. There is a convenient search bar available for specific searches, and filters can be applied to refine results. Shopping and checking out is hassle-free, and the website is responsive on both mobile and desktop devices.

Pricing and Value for Money

Pricing on is competitive and reasonable compared to other shopping outlets. The prices listed are transparent with no hidden costs, making it easy to know the exact amount to be paid. There are different price ranges available for every budget, and discounts are also offered regularly, making a great value for money.


Alternatives to include other online men's fashion websites like Myntra, Jabong, Lifestyle, and Ajio. However, sets itself apart with a wide range of products, competitive pricing, and exceptional customer service.

Customer Service provides excellent customer service. There is a dedicated customer support team available to answer any queries, and the contact details are easily accessible on the website. Customers can chat, email or call the support team for assistance with their orders, queries, or even for fashion advice. Reviews testify to their prompt responsive approach.

Product Quality and Selection provides high-quality products from various brands at reasonable prices. They take pride in offering a wide range of products suitable for every budget, body type, and fashion taste. Jadeblue also periodically adds new products and brands to their selection to keep up with the changing fashion trends.

Website Usability is user-friendly and easy to navigate. The website is well-organized, and the products are categorized appropriately. Filters such as price, brand, and size make it easy to find what you're looking for, and the website has a responsive interface that allows for an optimal viewing experience on any device.

Returns and Exchanges has a solid returns and exchanges policy. Customers can return or exchange a product within 15 days of the delivery date, as long as the item is in its original condition and has all its original tags intact. Refunds are also processed within a reasonable time frame, with hassle-free options provided for initiating the process.

Promotions and Discounts regularly offers discounts on various products, making it attractive for customers to avail themselves of good deals. They have a promotional section on the website, which lists ongoing sales or discounts, making it easy to keep track of any new price cuts. Customers can also subscribe to their newsletter to receive alerts on new discounts and sales.

Reputation has a solid reputation for providing quality products and excellent customer service. They have a near-perfect rating on various customer review platforms such as Google reviews, reflecting their commitment to providing exceptional service and quality products.

Payment Options offers multiple payment options such as credit/debit card, net banking, UPI, or cash on delivery. The website is secure, and customers can be assured that their personal or financial information remains safe.

Loyalty Programs does not currently offer any loyalty programs. Hence frequent shoppers at Jadeblue miss out on any potential benefits or rewards for their patronage.

Customer Reviews has excellent customer reviews, which attest to their commitment to providing quality products and customer service. Customers have reported that products received were of good quality and that their orders were delivered promptly with good packaging.

Community Involvement actively participates in social causes, mainly helping underserved communities. They have strategic humanitarian partnerships with organizations such as Paytm, CRY, etc. to create an impact on disadvantaged sections of society.

Shipping and Costs offers fast and efficient shipping across India. The shipping cost and delivery time vary based on the customer's location and the product's size/weight. In case of any discrepancies, notifies the customers promptly.