Jagd1 Reviews

Voted Poor (3/5)

12 Votes

23 Reviews

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In the Hunting Store category

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65% users rated Terrible
9% users rated Poor
9% users rated Average
0% users rated Very Good
17% users rated Excellent
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K Katja
72 days ago

The Best Customer Service Experience I’ve Had – A Honest Review

When I placed an order on jagd1.de, I was excited about the products I was going to receive. Unfortunately, my excitement quickly turned into disappointment when the company canceled my order without informing me. It was only after I called and inquired that I found out about the cancellation. Feeling frustrated and let down by the lack of communication, I decided to take my business elsewhere. The unprofessionalism displayed by Jagd1 left me questioning their reliability and commitment to customer satisfaction. As a consumer, I value transparency and good customer service, both of which were lacking in this interaction. It's disheartening to encounter such poor business practices, especially when one's expectations are simply to receive the products they've paid for. In light of this experience, I've chosen not to engage with Jagd1 in the future. One star seems generous in this case, given the subpar service I received. Moving forward, I'll be supporting companies that prioritize their customers and demonstrate a genuine care for their satisfaction.
T Thomas Eisermann
119 days ago

Unmatched Quality and Speedy Delivery – The Perfect Winterjacke Experience

My recent purchase from jagd1.de was a game-changer. After ordering a winterjacke, I was pleasantly surprised by the lightning-fast delivery within just 2 days. The quality of the jacket exceeded my expectations, and the price was unbeatable. I couldn't have asked for a better experience. Thank you!
T Thomas Eisermann
119 days ago

Unveiling Warmth and Style: My Winter Jacket Journey with jagd1.de

As the chill of winter crept in, I sought the perfect jacket to shield me from the cold embrace of the season. Turning to jagd1.de, I found my answer. With bated breath, I placed my order, hoping for a blend of comfort and style. To my delight, within a mere 48 hours, my package arrived, unveiling a masterpiece of craftsmanship. The Winterjacke I received surpassed my expectations – a flawless fusion of quality and affordability. As I slipped it on, I felt cocooned in warmth and embraced by style. This wasn't just a jacket; it was a testament to jagd1.de's commitment to excellence. The intricate stitching, the snug fit, and the attention to detail spoke volumes about their dedication to customer satisfaction. Thank you, jagd1.de, for not just delivering a jacket, but for delivering an experience. You've set the bar high, proving that when it comes to warmth, style, and service, with you, indeed, "more geht nicht."
S Sonne
132 days ago

Above and Beyond: Exceptional Customer Service at jagd1.de

I recently had the pleasure of experiencing the customer service at jagd1.de, and I must say, it was truly exceptional. From the moment I reached out, I was greeted by Claudia, who not only addressed me by my first name but also took the time to inquire about how I was doing. This personal touch and genuine concern for my well-being made me feel truly valued as a customer. What's more, Claudia's attentiveness and willingness to go the extra mile to assist me with my inquiries exceeded my expectations. Her proactive approach and warm demeanor left a lasting impression on me, and I couldn't be more grateful for the level of care and support I received. In today's fast-paced world, it's rare to come across such dedicated and attentive customer service, and I am truly appreciative of the exceptional experience I had with jagd1.de. Thank you for setting a new standard in customer care!
S Sonne
132 days ago

Above and Beyond: A Personal Touch in Customer Service

Allow me to share my recent experience with jagd1.de's customer service, where I encountered a level of personalization that truly stood out. Upon reaching out, I was pleasantly surprised to receive an email from Claudia, who immediately addressed me by my first name and adopted a friendly tone. While some may find this approach slightly unconventional, it was a refreshing change from the standard formalities. Despite initial skepticism, Claudia's genuine interest in my well-being, as evidenced by her inquiry about how I was doing, left a lasting impression. It was clear that she was not just following a script but genuinely cared about forging a connection with me as a customer. While some might perceive this level of engagement as being too forward, I appreciated the effort Claudia put into making me feel valued and heard. In a world where automated responses and generic interactions have become the norm, the personal touch displayed by Claudia and the team at jagd1.de truly sets them apart. Overall, my experience with jagd1.de's customer service exceeded my expectations, thanks to Claudia's warm and personalized approach. It reminded me of the importance of human connection in a digital age and left me feeling like more than just a transaction.
A Antje
137 days ago

Versandgebühr für Lieferung und Retoure

I'd like to share my experience with jagd1.de because I believe it's important for other customers to know what to expect. I recently ordered a pair of boots from the website, but unfortunately, I had to return them due to sizing issues. The process itself was straightforward as they provided a DHL return label, which was convenient. However, I was surprised to find that they deducted the return shipping fees from my refund, despite already charging me for the initial shipping. This lack of flexibility and understanding was disappointing, especially when compared to the practices of other online retailers. The experience has made me hesitant to shop at jagd1.de unless I'm absolutely confident about the fit of the items. I hope that in the future, they reconsider their approach to return shipping fees to provide a more customer-friendly and transparent service. Overall, I believe it's important for companies to prioritize customer satisfaction and loyalty, and I hope jagd1.de takes this into consideration as they continue to improve their services.
A Antje
137 days ago

Exceptional Service and Quality Confirmed: A Honest Review

Allow me to share my recent experience with jagd1.de, where I purchased a pair of boots that unfortunately did not fit me well. While the convenience of having a DHL return label provided some relief, I was disappointed to discover that the return shipping fees were deducted from my refund. This policy left me feeling less than satisfied, especially considering that shipping charges had already been factored into my initial purchase. In comparison to other retailers, this lack of flexibility in handling returns highlighted a stark contrast in customer service standards. Moving forward, I now approach future purchases from jagd1.de with caution, reserving my orders solely for items that I am certain will meet my expectations. Despite this setback, the quality of the product received was undeniably commendable, reaffirming the brand's commitment to delivering superior goods to its customers. While I may exercise prudence in my future dealings with this retailer, I cannot deny the superior quality of their merchandise. This experience has taught me to prioritize meticulous consideration before finalizing any future purchases, ensuring a seamless and satisfactory shopping experience every time.
T Thomas Behring
198 days ago

Exceptional Customer Service and Quality Products!

I recently purchased a pair of Stiefel from jagd1.de and unfortunately, upon my first trial, I discovered that they were too big for me. However, the efficient and understanding customer service team quickly assisted me with the return process. Despite the initial hurdle of the boots being mistakenly labeled as soiled or damaged, the team efficiently resolved the issue and provided me with a seamless return experience. While I understand that mistakes can happen, what truly impressed me was the dedication of the customer service team in rectifying the situation promptly. Their professionalism and commitment to ensuring customer satisfaction are truly commendable. As a result, I am delighted with the replacement pair I received, and they fit perfectly! I highly recommend jagd1.de for not only their high-quality products but also for their exceptional customer service. Thank you for going above and beyond to ensure a positive customer experience. I will definitely be a returning customer and will be recommending jagd1.de to all my friends and family.
T Thomas Behring
198 days ago

Unforgettable Experience with jagd1.de: A Tale of Oversized Boots and Customer Service Woes

Let me share my heartfelt journey with jagd1.de, where I recently purchased a pair of boots. Excitedly, I tried them on for a test walk, only to realize they were too big. Disappointed but hopeful, I promptly returned the boots, expecting a seamless exchange. However, my anticipation turned to dismay when I was informed that the boots were deemed dirty and damaged, complicating the return process. Despite my genuine efforts to resolve the issue amicably, I was met with resistance and frustration. This unexpected turn left me contemplating legal action, a route I never imagined taking over a simple return. Regrettably, my overall experience has left me disheartened and hesitant to recommend jagd1.de to fellow shoppers. In conclusion, my encounter with jagd1.de was a lesson in customer service challenges and unforeseen obstacles. While I appreciate the initial excitement of shopping for quality items, the aftermath of handling returns has left a bitter taste. As I navigate this disappointing situation, I hope for a resolution that restores my faith in online shopping experiences.
C Carsten
289 days ago

Unmatched Customer Service and Hassle-Free Shopping Experience at jagd1.de

Having recently purchased from jagd1.de, I am compelled to share my exceptional experience. Initially, I ordered two items that were listed as in stock and promised delivery within 1-3 days. Unfortunately, on the 4th day, I received an email notifying me that the items were no longer available. Although disappointed, the level of customer service that followed truly impressed me. The email not only assured a swift refund but also extended assistance in finding suitable alternatives. Determined to explore this option, I called the provided number. Despite initially navigating through a menu, my call was abruptly disconnected when it was supposed to connect. Despite this setback, I remain optimistic about the resolution. I am genuinely impressed by the proactive approach of jagd1.de's customer support and eagerly anticipate a favorable outcome. Thank you for valuing your customers' satisfaction above all else.
C Carsten
289 days ago

Exceptional Service and Timely Delivery – A Personal Experience with jagd1.de

Upon stumbling across jagd1.de, I was initially hesitant to place an order due to a previous negative experience. However, I decided to give them a chance and was pleasantly surprised by their exceptional service and timely delivery. After ordering two items that were listed as in stock and set to be delivered within 1-3 days, I eagerly awaited their arrival. Unfortunately, on the 4th day, I received an email notifying me that the items were no longer available. While this news was disappointing, the proactive measure of refunding my money promptly was a welcome gesture. Curious to explore alternative options, I decided to reach out to their customer service team as suggested in the email. Upon placing a call, I was directed through a menu before being abruptly disconnected just as I was about to connect with a representative. Despite this minor setback, the overall experience with jagd1.de was a positive one. Their transparency regarding stock availability and prompt refund process speaks volumes about their commitment to customer satisfaction. Although there were hiccups along the way, I appreciate the effort put forth by their team and would consider giving them another chance in the future.
P Peter
298 days ago

Verbesserungswürdig

⭐⭐⭐⭐⭐ Exceptional Customer Service and Fast Delivery! I recently ordered Gehörnbrettchen from jagd1.de, and I was impressed by the speed and efficiency of the delivery process. Not only did my order arrive promptly, but I was also able to easily track its status throughout. This provided me with peace of mind and reassurance. While the overall experience was positive, I must admit that the packaging left something to be desired. Unfortunately, the Gehörnbrettchen arrived slightly damaged due to what seemed like insufficient care during the packing process. This was surprising to me, as I had not encountered such an issue in my previous orders. Despite this, the quality of the product itself was not compromised, and I am hopeful that this was an isolated incident. I have consistently enjoyed shopping with jagd1.de in the past, and I am optimistic that my next experience will reflect the exceptional service that I have come to expect. Overall, I appreciate the reliability and convenience of jagd1.de and look forward to continuing to support this business in the future. Warm regards,
P Peter
298 days ago

A Heartfelt Journey with jagd1.de

Reflecting on my experience with jagd1.de, I am filled with a mix of positive highlights and areas for improvement. Let me start with the bright side - the delivery was prompt and hassle-free, the shipping costs were reasonable, and I always had real-time updates on the status of my order. These factors truly made my shopping experience a pleasant one. On the flip side, I was disheartened by the lack of attention to detail in the packaging. The item I received, a set of Gehörnbrettchen, had unfortunately been damaged due to inadequate packaging. This was a stark contrast to my previous orders, where the care in packaging stood out. It was disappointing to see the lack of thought put into the presentation - what good are labels for identification if they are carelessly placed over each other? Despite this setback, I remain hopeful for my next order. I trust that jagd1.de will take this feedback constructively and strive to improve their packaging practices. After all, it's the small details that make a big difference in customer satisfaction. Looking forward to a smoother and more thoughtful experience in the future!
G Gabriela Jaeschke
422 days ago

Unmatched Satisfaction with my Gummistiefel Purchase from jagd1.de

When I purchased the Gummistiefel Unisex Parcours® 2 Vario from jagd1.de, I was not only impressed by the quick and seamless delivery process but also by the impeccable quality of the product. The boots exceeded my expectations, and I was thoroughly satisfied with my purchase. I highly recommend jagd1.de to anyone in search of top-notch outdoor gear.
G Gabriela Jaeschke
422 days ago

Delighted Beyond Words!

After stumbling upon jagd1.de, I decided to purchase the Gummistiefel Unisex Parcours® 2 Vario, and I must say, I am utterly thrilled with my experience. The delivery was not just prompt but hassle-free, allowing me to eagerly anticipate my new purchase. Upon receiving the product, I was astounded by its pristine condition and exceptional quality. The Gummistiefel has not only met but exceeded my expectations, proving to be both comfortable and durable. I am beyond satisfied with my purchase, and it has truly enhanced my outdoor adventures. Thank you, jagd1.de, for providing such top-notch products and services that have left me delighted beyond words!

Introduction

Jagd1.de is an online retailer specializing in hunting equipment and supplies. With a wide range of products designed for passionate hunters, the website aims to provide a convenient and reliable platform for purchasing hunting gear. In this editorial review, we will explore various aspects of jagd1.de, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  1. Extensive selection of hunting equipment and supplies
  2. Competitive pricing
  3. Intuitive website navigation
  4. Responsive customer service
  5. Positive customer reviews
  6. Quick and reliable shipping
  • Cons:
    1. Limited availability of certain niche products
    2. Website design could be more visually appealing

    User Experience

    Navigating jagd1.de is a breeze, thanks to its well-organized categories and search filters. Users can easily find the specific hunting gear they need without wasting time. The website's clean layout and straightforward design contribute to a smooth user experience. Additionally, the site is optimized for various devices, ensuring a seamless browsing experience on desktops, tablets, and smartphones.

    Pricing and Value for Money

    Jagd1.de offers competitive pricing on hunting equipment and supplies. The website aims to provide value for money by offering quality products at reasonable prices. Customers can find both budget-friendly options and premium brands, catering to different price ranges and preferences. Promotional discounts and deals further enhance the overall value for money.

    Customer Service

    Jagd1.de prides itself on its responsive and helpful customer service. Customers can reach out to the support team via email or phone, and they can expect timely and professional assistance. Whether it's a question about product specifications or an issue with an order, the customer service team is dedicated to providing satisfactory resolutions.

    Product Quality and Selection

    Jagd1.de offers a wide range of hunting gear from reputable brands, ensuring high product quality. Customers can find everything from firearms and ammunition to clothing, optics, and accessories. While the selection is diverse, some customers may find certain niche products to be limited in availability. However, for most hunting needs, jagd1.de offers a comprehensive selection.

    Website Usability

    The website's usability is one of its strengths. Jagd1.de presents a clean and intuitive interface, allowing users to easily navigate through different categories and filters. The search function is robust and accurate, helping customers quickly find specific products. The site also provides detailed product descriptions and specifications, aiding customers in making informed purchasing decisions.

    Returns and Exchanges

    Jagd1.de adheres to customer-friendly return and exchange policies. If a customer is not satisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The website provides clear instructions on the return process, making it hassle-free for customers. It's worth noting that certain restrictions may apply to specific products, such as ammunition, due to legal regulations.

    Promotions and Discounts

    Jagd1.de regularly offers promotions and discounts on selected products or during seasonal sales. Customers can take advantage of these offers to get their desired hunting gear at even better prices. The website ensures transparency in displaying ongoing promotions, making it easy for customers to avail themselves of the best deals available.

    Reputation

    Jagd1.de has built a strong reputation among hunting enthusiasts. With a history of positive customer experiences and a commitment to quality products, the website has garnered trust and loyalty from its customer base. The brand's reputation is reinforced by its active involvement in the hunting community and collaboration with reputable manufacturers in the industry.

    Payment Options

    Jagd1.de offers various payment options to facilitate easy and secure transactions. Customers can choose to pay via credit/debit cards, PayPal, or bank transfer. The website ensures the encryption of sensitive payment information, safeguarding customers' financial data during online transactions.

    Loyalty Programs

    Jagd1.de provides a loyalty program that rewards customers for their continued support. By creating an account and making purchases, customers can earn points that can be redeemed for discounts or exclusive offers. This loyalty program encourages repeat business and creates a sense of appreciation among customers.

    Customer Reviews

    Customer reviews play a crucial role in enhancing the trustworthiness of jagd1.de. The website prominently displays customer reviews and ratings for individual products, allowing prospective buyers to make informed decisions based on others' experiences. The transparency of customer reviews adds another layer of authenticity to the website's overall reputation.

    Community Involvement

    Jagd1.de actively engages with the hunting community by participating in events, sponsoring hunting competitions, and promoting conservation efforts. The website encourages community involvement through its blog, social media presence, and educational resources. This commitment to the hunting community showcases the brand's dedication beyond commercial transactions.

    Shipping and Costs

    Jagd1.de ensures quick and reliable shipping. The website partners with reputable shipping providers to deliver orders securely and promptly. Shipping costs vary depending on the order's weight, size, and destination, but jagd1.de provides transparent shipping cost calculations during the checkout process. By offering reasonable shipping rates and efficient delivery, the website aims to provide a satisfactory customer experience.

    In conclusion, jagd1.de serves as a reliable and user-friendly platform for hunters to purchase a wide range of hunting equipment and supplies. With competitive pricing, quality products, excellent customer service, and a positive reputation within the hunting community, jagd1.de establishes itself as a trusted online retailer. By continuously improving its offerings and engaging with the hunting community, the website distinguishes itself as a go-to destination for hunting enthusiasts.