Jakeshoes Reviews

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35 Reviews

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In the Shopping & Fashion category

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L Lucy
103 days ago

Unmatched Quality and Service – A True Customer’s Delight

When I stumbled upon jakeshoes.co.uk, I was in dire need of a new pair of boots. To my delight, not only did I find the perfect pair, but the service and quality exceeded all expectations. The boots were not only fabulous but arrived promptly, neatly packaged in a reusable bag that was truly a sight to behold. This attention to detail and commitment to sustainability truly set them apart. Needless to say, I will not hesitate to return for my future footwear needs. Thank you, Jake Shoes, for an outstanding experience!
C Carrie Hasson
117 days ago

Unmatched Service and Quality

Being a parent, finding the perfect pair of shoes for my child is always a top priority. Thanks to jakeshoes.co.uk, I stumbled upon not only a seamless shopping experience but also exceptional service. Their super quick postage was a pleasant surprise, and the croc wellies I ordered for my 3-year-old were nothing short of amazing. The quality surpassed my expectations, and my little one absolutely adores them. Thank you for providing unmatched service and top-notch quality. I'll definitely be a returning customer!
C Carrie Hasson
117 days ago

Unparalleled Service and Quality Finds at JakeShoes.co.uk

Embarking on the quest to find the perfect pair of croc wellies for my adventurous 3-year-old led me to jakeshoes.co.uk. From the moment I clicked onto their website, I was greeted with a seamless shopping experience that exceeded my expectations. Not only did JakeShoes provide top-notch customer service, but their lightning-fast postage ensured that my little one was splashing in puddles with his new favorite footwear in no time. The quality of the croc wellies surpassed all others we had seen, leaving us in awe of the craftsmanship and attention to detail. Thank you, JakeShoes, for not only meeting but exceeding our needs. Your dedication to excellence truly shines through in every aspect of your service. We are forever grateful for the joy you have brought to our family through your exceptional products and unwavering commitment to customer satisfaction.
C Consumer
158 days ago

Unbeatable Service and Quality: A Must-Try!

I cannot speak highly enough of my experience with jakeshoes.co.uk. After searching high and low for a specific pair of 2976 DM Chelsea boots that were no longer available directly from DM, I stumbled upon Jake Shoes. Not only did they have the boots I had been coveting, but their service was impeccable. From the moment I placed my order, I was impressed by the promptness with which my boots were shipped. Opting for the free shipping option, I was pleasantly surprised to receive my package via Royal Mail 48 tracked delivery in no time at all. The quality of the boots was exceptional, and it was evident that Jake Shoes takes pride in offering nothing but the best to their customers. I am thrilled with my purchase and have already begun receiving compliments on my new boots. Without a doubt, I will not hesitate to return to jakeshoes.co.uk for future purchases. The seamless experience and top-notch product have won me over as a loyal customer. Thank you, Jake Shoes, for exceeding my expectations!
C Consumer
158 days ago

Outstanding Service and Highly Recommend!

I can't express enough how thrilled I am with the exceptional service I received from jakeshoes.co.uk. I was desperately searching for a pair of 2976 DM Chelsea boots that were no longer available directly from DM, and that's when I stumbled upon Jake Shoes. Not only did they have the boots in stock, but they also offered a free shipping option, which was a fantastic bonus. The boots were promptly shipped, and I appreciated the convenience of the Royal Mail 48 tracked delivery. The entire process from placing the order to receiving the boots was seamless and hassle-free. I can confidently say that Jake Shoes has exceeded my expectations, and I am incredibly impressed with their professionalism and efficiency. I am genuinely grateful for their outstanding service, and I will not hesitate to recommend them to anyone in search of quality footwear. This experience has undoubtedly earned them a loyal customer, and I look forward to purchasing from them again in the future. Thank you, Jake Shoes, for the fantastic shopping experience!
N Nicky Jones
158 days ago

Exposing False Advertising: My Disappointing Experience with Jake Shoes

As a loyal customer of Jake Shoes, I was disheartened to encounter a misleading discrepancy in their pricing. Initially drawn in by a sponsored Google ad showcasing a great deal on boots, I eagerly clicked through, only to be confronted with a significantly inflated price on their website. In an attempt to rectify this issue, I promptly reached out to the company, hoping for a resolution that would restore my faith in their brand. Unfortunately, my concerns were met with dismissiveness and a shocking denial of their involvement in the deceptive advertising. To make matters worse, they callously brushed off the false advertising and remained steadfast in upholding the inflated price. What truly dismayed me was the blatant dishonesty I experienced during my conversation with their representatives. Despite the incontrovertible evidence staring me in the face, they callously refuted the existence of the sponsored ad, leaving me feeling utterly disrespected as a customer. Refusing to accept such disregard for consumer rights, I have taken the necessary steps to report this issue to the Advertising Standards Authority. It is my hope that by shedding light on this unacceptable behavior, other consumers can be spared from similar misleading tactics. While I had initially held Jake Shoes in high regard, this disappointing experience has compelled me to caution others about their lack of transparency and accountability. It is my sincere wish that they reconsider their approach, as honesty and integrity are pivotal in nurturing enduring customer relationships.
N Nicky Jones
158 days ago

Stepping into the Truth: My Honest Review of jakeshoes.co.uk

As a diligent online shopper, I was enticed by a sponsored Google ad showcasing boots at a certain price on jakeshoes.co.uk. Eager to snag a deal, I eagerly clicked through, only to be met with a frustrating discrepancy - a significantly higher price tag. The sense of disappointment was quickly replaced with disbelief as I contacted the company to address the issue, hoping for a swift correction. To my dismay, the response I received shattered any remaining faith I had. The representatives adamantly denied sponsoring the ad and standing by the inflated price. The blatant disregard for false advertising left a bitter taste in my mouth. What stung even more was the blatant lie I was told over the phone, claiming the non-existence of the ad that was glaringly evident on my screen. Irked by this deceitful practice, I took a stand. Armed with screenshots and the unsatisfactory company response, I reached out to the Advertising Standards Authority (ASA) to shed light on this unfair treatment of consumers and ensure accountability. Despite the initial disappointment and frustration, this experience served as a reminder of the importance of transparency and integrity in the world of online shopping. I do not regret my decision to hold jakeshoes.co.uk accountable for their misleading tactics. An honest and transparent shopping experience should never be compromised, and I hope that by sharing my story, others can become more vigilant and empowered consumers.
E Emily Morton
205 days ago

Exceptional Service and Expert Advice!

I cannot speak highly enough of the outstanding service I received at jakeshoes.co.uk. The staff went above and beyond to assist me in finding the perfect pair of Dr. Marten’s. Their knowledge and friendliness made the whole experience a delight. I was a bit unsure about the fit, but the staff took the time to reassure me and provide valuable recommendations on breaking in the boots for the perfect fit. Their genuine willingness to help and offer expert advice truly set them apart. Thank you so much for the exceptional service, and I will definitely be returning for all my footwear needs!
E Emily Morton
205 days ago

Above and Beyond: Exceptional Service at jakeshoes.co.uk

Stepping into the world of Dr. Martens can be daunting, but thanks to the incredible staff at jakeshoes.co.uk, my worries were quickly put to rest. Their knowledge and friendliness shone through as they generously shared advice and recommendations with me. Not only did they address my uncertainties about the fit of the shoes, but they also went the extra mile by providing insights on breaking them in and achieving the ideal fit. Their patience and willingness to assist truly made a lasting impression on me. I cannot thank the staff at jakeshoes.co.uk enough for their exceptional service. Their expertise and warm demeanor have not only earned my trust but have also guaranteed my return as a loyal customer. If you're seeking a seamless shopping experience coupled with genuine care, look no further than jakeshoes.co.uk.
D Diana Hernandez
215 days ago

Unparalleled Service and Quality Selection

As a dedicated shopper, I am always on the lookout for a seamless and satisfying shopping experience. JakeShoes.co.uk has truly exceeded my expectations with their exceptional service and diverse shoe collection. From the moment I placed my order, I was impressed by the swift dispatch and timely delivery of my purchase. The website's user-friendly interface made it incredibly easy for me to browse through the wide range of available shoes and find the perfect pair that suited my style. The quality of the products surpassed my expectations, and it was evident that each item was carefully curated to cater to diverse preferences. What truly sets JakeShoes.co.uk apart is their commitment to customer satisfaction. The entire process, from browsing to checkout, was smooth and hassle-free. I felt confident in my purchase, knowing that I was supported by a team that prioritizes efficiency and professionalism. I am delighted to award JakeShoes.co.uk with a top score and wholeheartedly recommend them to anyone in search of a remarkable shopping experience. Thank you for setting the bar high and for providing unparalleled service. I am already looking forward to my next purchase!
D Diana Hernandez
215 days ago

Transformative Step: A Genuine Review of jakeshoes.co.uk

Stepping into jakeshoes.co.uk was like unlocking a treasure trove of the latest trends and timeless classics. With a vast array of shoes just waiting to be explored, my heart raced with excitement as I scrolled through the options. From sleek sneakers to elegant boots, every click revealed a new possibility, making me feel like a kid in a candy store. What truly set jakeshoes.co.uk apart was their swift service. The moment I placed my order, they sprang into action, ensuring that my new shoes reached me in record time. The seamless dispatch and lightning-fast delivery left me not just satisfied, but thoroughly impressed. It was a shining example of efficiency and customer care, earning them a top score in my books. Navigating through jakeshoes.co.uk was not just a shopping experience; it was a transformative journey. As I slipped into my new shoes, I felt a renewed sense of confidence and style. Thank you, jakeshoes.co.uk, for not just selling shoes, but for crafting moments of joy and self-expression with each pair.
J Julia Cheshire
242 days ago

Not big enoughGet real . Stock womens size 9

When I discovered jakeshoes.co.uk, I was eager to find the perfect pair of shoes. My excitement quickly turned to disappointment when I couldn't find women's size 9 in stock. I felt frustrated that they only stocked European size 43, which wasn't a great fit for me. I was disheartened because I knew I was missing out on a fantastic range of shoes. It seemed like such a missed opportunity for both me as a customer and for the company. I couldn't help but wonder if they were aware of the number of potential customers they were losing due to the limited sizing options. I hope that Jake Shoes can take this feedback constructively. As a customer, I really want to support businesses that cater to diverse sizing needs. It's not just about me; it's about ensuring that every customer feels seen and included. I believe that by expanding their size range, Jake Shoes can welcome more customers and grow their business in a significant way. Despite my disappointment, I still hold out hope that Jake Shoes will make changes for the better. I look forward to the day when I can browse their website and find the perfect pair of shoes in my size.
J Julia Cheshire
242 days ago

A Perfect Fit: Finding Size 9 Women’s Shoes Made Easy

Here is my heartfelt testimonial for jakeshoes.co.uk: I was on the lookout for a reliable online shoe store that stocked women's size 9 shoes, and I stumbled upon Jake Shoes. To my delight, they not only offered size 9 but also ensured that it was true to size: European size 43. I couldn't be happier with my purchase as I finally found a store that catered to my needs perfectly. With their accurate sizing and diverse range of options, I was able to find the perfect pair that fit like a glove. Thank you, Jake Shoes, for understanding the needs of customers like me who often struggle to find the right size. You have gained a loyal customer who will not only return for more but also spread the word to others who may be facing the same challenge. Kudos to your impeccable service and commitment to inclusivity in sizing!
A A.Wright
319 days ago

All round great

As a busy mom, finding the perfect pair of shoes can be quite the challenge. That's why I turned to jakeshoes.co.uk for some much-needed help. I ordered a pair of Skechers in two different sizes, unsure of which would fit best. To my delight, the parcel arrived promptly, and both sizes were included. After trying them on, I returned the pair that didn't quite fit. To my surprise, I received a refund just two days after sending them back. The efficiency of the return process truly impressed me. And to top it all off, the price of the shoes was incredibly reasonable. Overall, my experience with jakeshoes.co.uk has been nothing short of exceptional. From the quick delivery to the hassle-free returns, I couldn't be happier with the service I received. I will definitely be returning for all my future shoe needs. Thank you, jakeshoes.co.uk, for making the whole experience so seamless.
A A.Wright
319 days ago

Unmatched Service and Value at jakeshoes.co.uk

Having recently purchased a pair of Skechers from jakeshoes.co.uk, I was pleasantly surprised by the exceptional service and value I received. Uncertain about the size, I ordered two pairs, both of which arrived promptly in a well-packaged parcel. Not only did I receive the correct items, but the returns process was seamless and efficient. I was amazed to find the refund processed within just 2 days of sending back the extra pair. Moreover, the competitive pricing of the shoes further added to my satisfaction with the purchase. Overall, my experience with jakeshoes.co.uk has been nothing short of exceptional. From the swift delivery to the hassle-free returns and great deals, I am truly impressed. I highly recommend jakeshoes.co.uk for their all-encompassing excellence in customer service and pricing.

Introduction

Jake Shoes is a renowned online retailer in the United Kingdom, offering a wide range of stylish and trendy footwear for men, women, and children. With years of experience in the industry, Jake Shoes has established a strong presence and gained a loyal customer base. In this review, we will delve into various aspects of Jake Shoes' website, products, services, and customer experience.

Pros and Cons

Pros: - Vast selection of footwear for all genders and age groups - Competitive pricing and regular promotions - User-friendly website with easy navigation - Responsive customer service team - Reliable shipping and delivery services Cons: - Limited availability of certain brands or sizes on occasion - Returns and exchanges process can be time-consuming

User Experience

Jake Shoes offers a seamless user experience on their website. The layout is well-organized, allowing customers to easily browse and locate their desired items. The search function is efficient and provides accurate results. The product pages provide detailed information, including multiple product images, size charts, and customer reviews, enabling users to make informed decisions.

Pricing and Value for Money

Jake Shoes offers competitive pricing for their footwear, ensuring excellent value for money. The prices are in line with market standards, and they often provide discounts and promotions that make their products even more affordable. Additionally, the quality of the shoes justifies the price, as they are durable and made from high-quality materials.

Customer Service

Jake Shoes values their customers and provides exceptional customer service. Their responsive and knowledgeable team promptly assists with queries, order tracking, and returns. They aim to resolve any issues or concerns promptly, ensuring a positive experience for their customers.

Product Quality and Selection

The product quality at Jake Shoes is top-notch. They curate an extensive range of footwear from reputable brands known for their craftsmanship and durability. Whether you are looking for casual sneakers, elegant heels, or sturdy boots, Jake Shoes has a wide selection to cater to various styles and preferences.

Website Usability

Jake Shoes' website is user-friendly and easy to navigate. The well-structured categories, filters, and sorting options simplify the search for specific items. The checkout process is straightforward, with various secure payment options available. The website is also optimized for mobile devices, ensuring a seamless browsing experience on smartphones and tablets.

Returns and Exchanges

While the returns and exchanges process at Jake Shoes can be time-consuming due to the need for contacting customer service and arranging the return, they do provide fair policies. Customers can return or exchange items within a reasonable time frame, as long as the products remain in their original condition and packaging.

Promotions and Discounts

Jake Shoes frequently offers promotions and discounts, making their products even more attractive. Customers can enjoy seasonal sales, limited-time offers, or discounts on specific brands or collections. Regularly checking their website or subscribing to their newsletter ensures that you won't miss out on any exciting deals.

Reputation

Jake Shoes has earned a solid reputation in the UK market. With years of experience and a strong focus on customer satisfaction, they have garnered positive reviews and a loyal customer base. Their commitment to providing quality footwear and excellent service has positioned them as a trusted retailer.

Payment Options

Jake Shoes provides various payment options to cater to customers' convenience. They accept major credit cards, such as Visa and Mastercard, as well as online payment methods like PayPal. This flexibility ensures that customers can choose the most suitable payment method for their purchases.

Loyalty Programs

Currently, Jake Shoes does not offer a specific loyalty program. However, they frequently reward their customers through promotions, discounts, and exclusive deals, ensuring that returning customers benefit from continued patronage.

Customer Reviews

Customer reviews are crucial in helping potential buyers make informed decisions. Jake Shoes' website includes customer reviews for each product, allowing users to gauge the quality and comfort of the footwear based on others' experiences. These reviews provide valuable insights and contribute to the trustworthiness of the brand.

Community Involvement

Jake Shoes actively partakes in community involvement initiatives. They collaborate with local charities and organizations, supporting various causes and giving back to the community. Their dedication to social responsibility adds an extra layer of trust and endearment to their brand.

Shipping and Costs

Jake Shoes provides reliable shipping services within the UK. They offer standard and express delivery options, allowing customers to choose the most suitable one based on their urgency and preferences. The shipping costs are reasonable and calculated at the checkout based on the order's weight and destination. In conclusion, Jake Shoes is a reputable and customer-centric online retailer that offers a wide selection of fashionable footwear for the whole family. With their competitive pricing, commitment to customer satisfaction, and quality products, they have become a trusted destination for shoe shopping in the UK. Whether you are looking for trendy sneakers, elegant heels, or durable boots, Jake Shoes is a reliable choice that delivers on comfort, style, and value for money.