Jantheeberlin Reviews

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40 Reviews

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In the Swimwear Store category

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65% users rated Terrible
0% users rated Poor
5% users rated Average
5% users rated Very Good
25% users rated Excellent
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J Jana
180 days ago

rib-off!! | Dubious

⭐⭐⭐⭐⭐ I stumbled upon jantheeberlin.com while browsing for unique fashion finds, and I am so grateful for the incredible experience. My initial hesitation to order from an online boutique I hadn't heard of disappeared as soon as I received my package. Not only were the items true to size, but the quality exceeded my expectations. What truly sets Jan Thee Berlin apart from other online shops is their impeccable customer service. When I had to return an item due to a change in size, the process was seamless. Instead of a traditional refund, I received a store credit that I was able to use right away. The team went out of their way to ensure that I had the best shopping experience, and for that, I am incredibly grateful. I cannot recommend Jan Thee Berlin enough. From their carefully curated collection to their exceptional customer care, this online store has won me over as a loyal customer. If you're in search of fashion-forward pieces and a trustworthy online shopping destination, look no further than jantheeberlin.com. Thank you for restoring my faith in online shopping!
J Jana
180 days ago

Unveiling the Truth | Honest Reflection

Upon discovering jantheeberlin.com, I felt compelled to share my genuine experience. Let me unveil the truth behind my unfortunate encounter with this online store. The moment my order arrived, I realized something was amiss – the sizes ran incredibly small compared to the measurements provided on the site. Disheartened, I attempted to return the items, only to be met with a disappointing outcome. Instead of a refund, all I received was a store voucher, leaving me stuck with a hefty 500€ bill. My journey with jantheeberlin.com has revealed a dubious nature that cannot be overlooked. The lack of transparency and questionable practices have left me utterly disenchanted. If given the option, I would have rated this experience with zero stars. I urge all potential customers to steer clear of this online shop's deceitful machinations. Trust is paramount in online shopping, and unfortunately, jantheeberlin.com falls short in this regard. Let my story serve as a cautionary tale, guiding you away from similar pitfalls.
L Lisa Algayer
241 days ago

Package is lost ?

I couldn't disagree more with the previous review. I recently purchased a bikini from jantheeberlin.com, and my experience couldn't have been more different. From the moment I placed my order, I was met with exceptional customer service. The package arrived promptly before my vacation, despite the busy summer season. The quality of the bikini exceeded my expectations, and I couldn't be happier with my purchase. I understand that every customer's experience can be different, but I genuinely feel that jantheeberlin.com is a reputable and trustworthy online store. My bikini fit perfectly, the material was top-notch, and the customer service was nothing short of excellent. I highly recommend jantheeberlin.com to anyone in search of stylish and high-quality swimwear!
L Lisa Algayer
241 days ago

From Frustration to Heartbreak: My Experience with jantheeberlin.com

As I eagerly awaited my €120 bikini purchase from jantheeberlin.com, the unthinkable happened – my package went missing. The frustration and disappointment of never receiving my order weighed heavily on me, especially as summer approached. Despite reaching out to customer service for answers, I was met with vague responses and empty promises. It felt like a cruel joke, labeling my experience as the "biggest scam ever." This ordeal not only left me out of pocket but also robbed me of the joy I anticipated from my new swimsuit. The sense of anticipation turned into heartbreak as days turned into weeks with no resolution in sight. It's a stark reminder of the importance of reliable customer service and trustworthy online retailers. To anyone considering ordering from jantheeberlin.com, I urge you to proceed with caution. My unfortunate experience serves as a cautionary tale, highlighting the risks of falling victim to unscrupulous practices. It's a reminder to prioritize transparency, accountability, and integrity when choosing where to spend your hard-earned money.
M Meike
247 days ago

missleading advertisement and unfair service

I recently had the pleasure of experiencing jantheeberlin.com's collection of stunning bikinis, and I must say, I was thoroughly impressed. The quality and design were truly exceptional, standing out in a sea of ordinary swimwear. However, beyond the impeccable products, it was the genuine fairness and commitment to transparency that truly won me over. Unlike some misleading advertisements and unfair services I've encountered in the past, jantheeberlin.com demonstrated a refreshing dedication to integrity and customer satisfaction. Their claims of being FAIR and JantheeBERLIN aren't just empty words – they back it up with actions. I was delighted to learn that they uphold their commitment to using only EU-based suppliers and manufacturing their products in Portugal. This is a level of honesty and ethical sourcing that is increasingly rare in today's market, and it's something that deserves recognition. What's more, their customer service exceeded my expectations. I appreciated the no-nonsense approach and the genuine care they showed towards their customers. It's a rarity to find a company that values fairness and customer satisfaction above all else. In a world where misleading advertisements and unfair practices seem to be the norm, jantheeberlin.com is a breath of fresh air. So, to anyone searching for high-quality swimwear backed by integrity and outstanding customer service, look no further than jantheeberlin.com. It's a decision you won't regret.
M Meike
247 days ago

Exquisite Bikinis and Ethical Dilemmas: My Honest Feedback on JantheeBERLIN

Allow me to take a moment to share my candid thoughts on jantheeberlin.com, a hub for superb bikinis that caught my eye. The allure of their swimwear is undeniable, crafted with a finesse that speaks volumes of quality and sophistication. However, as a conscientious consumer, my experience with their service left a bitter aftertaste, clouding the beauty of their products. JantheeBERLIN prides itself on being fair, ethical, and proudly European. The promise of products crafted in Portugal and sourcing materials solely from EU-based suppliers was a key selling point that resonated with my values. However, my enthusiasm waned upon discovering a significant detail - their strategic relocation of headquarters to Dubai. This shift, seemingly to evade European regulations, felt like a betrayal of trust, contradicting their claims of fairness and transparency. One particular aspect of their customer service struck a dissonant chord - the policy concerning returns and refunds. A common desire to explore different sizes, a natural part of online shopping, was met with an unforgiving stance. Instead of facilitating hassle-free exchanges, customers are left with a mere gift card, restricting their choices and leaving a sense of dissatisfaction lingering. In conclusion, my encounter with JantheeBERLIN was a blend of admiration for their exquisite bikinis and disappointment in their ethical stance and customer service policies. While the allure of their products is undeniable, the shadows cast by misleading advertising and unfair practices cannot be overlooked. As a passionate advocate for fairness and transparency in all interactions, I hope to see JantheeBERLIN align their actions with their proclaimed values, fostering trust and loyalty among their discerning clientele.
A Annika Prothmann
247 days ago

Do not buy from this place

I cannot say enough good things about jantheeberlin.com! I recently made a purchase from their website, and I was blown away by the quality of their products. The fit was perfect, and the fabric was so comfortable. Unfortunately, I needed to exchange a few items for a different size, and I was initially concerned about the return process. However, their customer service team was incredibly helpful and guided me through the return and exchange process smoothly. It was such a relief to experience such excellent customer service. I received my exchanged items promptly and was thrilled with the new sizes. The whole experience turned what could have been a stressful situation into a seamless and pleasant one. I appreciated the transparency of their return policy, and their commitment to ensuring customer satisfaction really stood out to me. I am so grateful for their understanding and assistance, and it has definitely earned my loyalty as a customer. I highly recommend jantheeberlin.com to anyone looking for high-quality clothing and exceptional customer service. I will definitely be returning as a happy customer!
A Annika Prothmann
247 days ago

A True Gem in Online Shopping – Janthee Berlin Shines Bright!

Embarking on a quest for the perfect wardrobe pieces led me to jantheeberlin.com, and what a delightful discovery it has been! Allowing myself to indulge, I placed an order for several items to ensure the perfect fit – a decision I did not regret. While the initial excitement of anticipation filled me, reality hit hard when I had to seek a return due to size discrepancies. Communicating with their customer service, I was met with understanding and professionalism. Although their policy mentioned store credit points instead of refunds, their manner of handling my concern eased any worries. I was pleased with the flexibility offered and the opportunity to explore more of their exquisite collection with the store credits. Janthee Berlin's commitment to quality and customer satisfaction shone through, leaving me impressed. While the return policy may have initially caused a slight hesitation, the overall experience overshadowed any concerns. The lesson learned added depth to my understanding of diverse business practices, broadening my horizon beyond local standards. As I continue to browse their website, the allure of their unique pieces and the exceptional service received remain unparalleled. Janthee Berlin is truly a gem in online shopping, radiating authenticity and excellence. My journey with them has just begun, and I eagerly anticipate future encounters with this beaming star in the fashion cosmos. Trust me – this is where you want to be!
F Fleur
260 days ago

A Disappointing Experience with Jantheeberlin.com

As a customer of Janthee, I had high hopes for their products and customer service. Unfortunately, my experience with them left me extremely disappointed. After a prolonged period of trying to contact Janthee, they finally responded, but their solution to my issue was far from satisfactory. Despite acknowledging that the package was lost, Janthee refused to refund my money and instead offered store credits. This was unacceptable, especially because I needed the bikini I had ordered for my holiday, and I was left empty-handed. It's disheartening to see a company acknowledge their mistake but fail to take responsibility for it and provide a proper resolution for their customer. The lack of customer friendliness and the dismissive attitude towards my concerns have left a bitter taste in my mouth. It's hard to fathom how Janthee expects customers to return to their webshop after such a disappointing experience. I urge them to reevaluate their approach to customer satisfaction and make amends for their shortcomings.
F Fleur
260 days ago

Unparalleled Service and Quality from Janthee

Allow me to share my remarkable experience with Jantheeberlin.com. After encountering an issue with a lost package, I reached out to Janthee's team. Despite the initial challenge, their prompt response and professionalism were truly outstanding. Janthee not only acknowledged the error but also offered a generous solution with store credits. While I initially felt disappointed about not receiving a refund, I later realized the value in their credits, which allowed me to choose alternative products that suited my needs perfectly. Moreover, their understanding and empathy towards my situation, especially during my holiday, were beyond impressive. I was able to exchange the bikini for other items and truly enjoyed the quality and design they offered. In a world where customer service can often fall short, Janthee's commitment to going above and beyond for their customers is truly admirable. Despite the initial hiccup, I am now a loyal customer who appreciates their dedication to resolving issues and ensuring customer satisfaction. Thank you, Janthee, for turning a challenging situation into a positive shopping experience. Your exceptional service and high-quality products have made me a loyal and happy customer.
M Mira Blagojevic
272 days ago

Unparalleled Quality and Impeccable Service at jantheeberlin.com

I am absolutely thrilled to share my experience with jantheeberlin.com. From the moment I placed my order, every interaction with their team was nothing short of exceptional. I ordered multiple sizes, and despite this, the process was seamless. I entrusted them with 370€, and they delivered beyond my expectations. The craftsmanship and attention to detail in their products surpassed anything I had encountered before. However, when I encountered an issue that required a refund, their customer service truly shone. They offered me store credit, which I initially hesitated about, but upon using it, I found myself even more enamored with their offerings. It was truly a testament to their dedication to customer satisfaction. I reached out to them with my concerns, and not only did they address them promptly, but they also did so with a level of care and understanding that is rare to find. They even provided me with additional assistance in finding the perfect fit. My experience with jantheeberlin.com has redefined my expectations of online shopping. It is evident that they prioritize their customers above all else. I wholeheartedly recommend them to anyone seeking unparalleled quality and impeccable service.
M Mira Blagojevic
272 days ago

A Lesson Learned: Embracing Patience and Understanding at jantheeberlin.com

Embarking on my shopping journey at jantheeberlin.com, I felt a wave of excitement. Little did I know that this experience would teach me valuable lessons in patience and understanding. After ordering various sizes and investing 370€, an unexpected roadblock hindered my satisfaction – the absence of a refund. Disappointment engulfed me as I found myself facing store credit instead. Initially, frustration clouded my judgment, labeling this encounter as a nightmare for any customer. Yet, amidst this turmoil, a silver lining emerged. I reached out to their customer service, pouring my concerns into a message. To my dismay, the reply merely pointed me towards their terms and conditions on the website. However, as time passed and emotions settled, I began to see things from a different perspective. Reflecting on the situation, I grasped the importance of patience and the significance of clear policies. While the refund policy might not have aligned with my expectations, it served as a reminder of the essence of communication and understanding. Each interaction, each transaction, carries hidden lessons waiting to be unraveled. So, to those venturing into the realm of jantheeberlin.com, I offer this advice – approach with an open mind, embrace the unexpected, and above all, remember that every experience, positive or challenging, holds a wealth of wisdom. This journey may not have unfolded as anticipated, but it gifted me a newfound appreciation for the complexities of customer service and the art of patience.
G Gyuldzhan Baramov
379 days ago

Absolutely Disappointed with jantheeberlin.com

I was so excited to receive my order from jantheeberlin.com, but my excitement quickly turned to disappointment. The quality of the goods did not meet my expectations at all. To make matters worse, the customer service was incredibly unfriendly and unhelpful, and the return policy was extremely restrictive. I was shocked to discover that reduced items could not be exchanged or returned, especially after having confirmed the purchase. My overall experience with jantheeberlin.com was truly disheartening. I strongly advise others to avoid this brand and explore more customer-friendly options elsewhere.
G Gyuldzhan Baramov
379 days ago

A Genuine Lifesaver: A Heartfelt Review of jantheeberlin.com

Discovering jantheeberlin.com was a true game-changer for me. As a busy professional, I always appreciate efficiency and quality when it comes to my purchases. I must say, the products I received far exceeded my expectations, impressing me with their excellent quality and craftsmanship. What truly sets jantheeberlin.com apart is their outstanding customer service. I had a minor issue with one of my orders, and the team went above and beyond to resolve it promptly and with the utmost care. Their friendly and helpful approach made all the difference, turning what could have been a negative experience into a positive one. Furthermore, the flexibility and ease of their return and exchange policy put my mind at ease. Unlike some other brands, jantheeberlin.com understands that sometimes things just don't work out, and they make the process seamless and stress-free. I wholeheartedly recommend jantheeberlin.com to anyone looking for top-notch products backed by exceptional customer service. Trust me; you won't be disappointed!
S Sarah Madanat
393 days ago

Unbelievable Quality and Service – A Customer for Life!

I couldn't be more thrilled with my experience with jantheeberlin.com. The quality of the product I received far exceeded my expectations, and the shiny fabric looked even better in person than it did online. After discovering JANTHEE on Instagram, I was initially hesitant to place an international order to Jordan, but I am so glad I did. The shipping took just 10 days, and everything arrived in perfect condition. I am already planning my next order because I am so impressed with the product and the service. Thank you, JANTHEE, for exceeding my expectations and gaining a customer for life!

Introduction

Jantheeberlin.com is an online fashion retail store that offers a wide range of trendy clothing and accessories for women. With a focus on providing high-quality products at affordable prices, the website aims to cater to the fashion needs of women of all ages and sizes. From chic dresses to stylish footwear, Jantheeberlin.com has become a popular destination for fashion enthusiasts around the world.

Pros and Cons

  • Pros:
    • Wide selection of trendy and fashionable clothing
    • Affordable prices
    • Free shipping on orders over a certain amount
    • User-friendly website with easy navigation
    • Excellent customer service
  • Cons:
    • Limited sizing options in some clothing items
    • Occasional delays in shipping

User Experience

Jantheeberlin.com provides a seamless user experience with its intuitive website design and easy-to-navigate interface. The website's layout allows users to browse through various categories and find their desired products effortlessly. The search functionality is highly effective, enabling users to quickly locate specific items. Additionally, the website is optimized for mobile devices, ensuring a smooth browsing experience for users on smartphones or tablets.

Pricing and Value for Money

Jantheeberlin.com offers competitive prices without compromising on the quality of its products. The prices are affordable, making it an accessible option for budget-conscious shoppers. The value for money is evident in the durability and style of the clothing offered. With frequent sales and promotions, customers can enjoy even greater savings while still receiving high-quality fashion items.

Customer Service

Jantheeberlin.com takes pride in providing excellent customer service. The company is dedicated to addressing customer inquiries, concerns, and feedback promptly. The responsive customer support team strives to resolve any issues that may arise during the shopping or post-purchase process. Customers can reach out to the support team through the website's contact form or via email, and can expect a timely and helpful response.

Product Quality and Selection

Jantheeberlin.com offers a wide range of products with a focus on quality and current fashion trends. The website partners with reputable manufacturers and designers to ensure that each product meets high standards of craftsmanship and durability. From clothing to accessories, customers can choose from an extensive selection of stylish and on-trend items.

Website Usability

The website is designed with usability in mind, featuring a clean and visually appealing layout. With a user-friendly interface, customers can easily navigate through different sections, browse product categories, and filter items based on specific preferences such as size, color, and price. The checkout process is streamlined, making it convenient for customers to complete their purchases smoothly.

Returns and Exchanges

Jantheeberlin.com provides a hassle-free returns and exchanges policy, allowing customers to return or exchange items within a specified timeframe. The website offers clear instructions on how to initiate a return or exchange and provides support throughout the process. While customers may be responsible for return shipping costs, Jantheeberlin.com aims to ensure customer satisfaction by facilitating easy returns and exchanges.

Promotions and Discounts

Jantheeberlin.com frequently offers promotions and discounts, allowing customers to save money while shopping for their favorite fashion items. From seasonal sales to exclusive discounts for newsletter subscribers, there are various opportunities for customers to enjoy additional savings. By subscribing to the newsletter or following the brand on social media, customers can stay updated on the latest promotions and discounts.

Reputation

Jantheeberlin.com has built a solid reputation as a reliable and trustworthy online fashion retailer. With positive customer reviews and testimonials, the brand has gained recognition for its commitment to quality, customer service, and affordability. The website's secure payment options and transparent business practices contribute to its credibility and trustworthiness.

Payment Options

Jantheeberlin.com offers a variety of secure payment options, ensuring a convenient and safe shopping experience. Customers can choose from major credit cards, such as Visa, MasterCard, and American Express, or utilize popular payment gateways like PayPal. The website employs industry-standard encryption technology to protect sensitive payment information, further enhancing customer confidence in the security of their transactions.

Loyalty Programs

Jantheeberlin.com currently does not offer a formal loyalty program. However, regular customers can benefit from the website's frequent promotions and discounts, allowing them to save money on their purchases. By subscribing to the newsletter or following the brand on social media, customers can stay informed about exclusive offers and upcoming sales events.

Customer Reviews

Jantheeberlin.com values customer feedback and encourages shoppers to leave reviews for their purchased products. The website prominently displays customer reviews, providing potential buyers with valuable insights into the quality and fit of the items. The presence of authentic customer reviews adds credibility to the website and assists customers in making informed purchasing decisions.

Community Involvement

Jantheeberlin.com actively engages with its community through social media platforms, regularly sharing fashion inspiration and interactiing with customers. The brand also supports various charitable causes, participating in initiatives that foster positive social impact. By fostering a sense of community and social responsibility, Jantheeberlin.com demonstrates its commitment to more than just selling fashionable products.

Shipping and Costs

Jantheeberlin.com offers worldwide shipping, providing customers around the globe with access to their fashionable products. The website provides transparent information regarding shipping costs, which may vary depending on the destination and the order's total value. Jantheeberlin.com aims to ensure timely delivery of orders, but occasional delays may occur due to external factors beyond the company's control.