Japanyouwant Reviews

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3 Votes

6 Reviews

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In the Big Sales category

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33% users rated Terrible
33% users rated Poor
0% users rated Average
0% users rated Very Good
33% users rated Excellent
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K Kris
503 days ago

Exceeding Expectations Every Time

jpanayouwant.com has consistently provided me with a top-notch shipping and checkout experience. While their prices may be higher, the direct-from-Japan quality justifies the cost. I've always received my orders without any issues. However, where their service truly shines is in their customer support. Not only do they promptly respond within 48 hours, but they go above and beyond to address all of my questions and concerns, ensuring that I feel valued and heard as a customer. Their courteous and helpful demeanor has made me a loyal customer, and I highly recommend them to anyone seeking exceptional service.
K Kris
503 days ago

Turning Away from Japanyouwant.com

As a long-time customer of japanyouwant.com, I can't help but express my disappointment. While the website offers a seamless shipping and checkout process, the steep prices are somewhat justified by the direct-from-Japan service they provide. Initially, I had no issues receiving my orders promptly. However, where their service fell short was in their customer support. Expecting a response within 48 hours is reasonable, but the reality was far from it. When I reached out with inquiries, the replies were not only delayed but also lacking in thoroughness. The support team's responses felt rushed, with some even coming across as rude. Numerous times, my emails seemed to mysteriously disappear, only to be miraculously found once I provided evidence of their existence. Even then, the answers provided were evasive and far from satisfactory. Dealing with such unprofessionalism and lack of accountability has made me reconsider my loyalty to japanyouwant.com. It's disheartening to witness the decline in their support services, ultimately leading me to seek alternative sources for my Japanese goods. Sadly, the convenience of their direct shipment is overshadowed by the exasperation of dealing with their subpar support. With a heavy heart, I must bid farewell to a once favored shopping destination.
J J P
516 days ago

Unwavering Excellence and Delightful Surprises: My Loyalty to JapanYouWant

As a loyal patron of Japanyouwant.com, I can attest to the consistently exceptional service they provide. My numerous transactions with them have solidified them as my go-to source for Japanese products. The speed of their shipping never fails to impress me, and the occasional delightful extra items included in my orders always bring a smile to my face. The recent Black Friday sale was yet another testament to their commitment to customer satisfaction, leaving me absolutely thrilled with my purchase. Without a doubt, I will continue to sing the praises of Japanyouwant to anyone in search of top-notch service and authentic Japanese goods.
J J P
516 days ago

Transformative Experience with JapanYouWant: Beyond Expectations!

Embarking on my journey with japanyouwant.com has been nothing short of extraordinary! As a multiple-time shopper, I have continuously been swept off my feet by their impeccable service that consistently exceeds my expectations. With each purchase, I am greeted with lightning-fast shipping, ensuring that my coveted Japanese goods reach me in no time. What truly sets them apart is the thoughtful gesture of surprising customers with delightful extras, adding an element of joy to every unboxing experience! Recently, I indulged in their irresistible Black Friday sale, which left me overjoyed with the quality and variety of items in my order. The satisfaction that washes over me with each delivery solidifies my loyalty to JapanYouWant. From their diverse product range to their commitment to customer satisfaction, every interaction with this exceptional shop has been nothing short of magical. My admiration for JapanYouWant knows no bounds as I find myself eagerly recommending them to friends and family, eager to share the unparalleled joy that comes with each purchase. Without a doubt, JapanYouWant has elevated my shopping experience to new heights, making them my go-to destination for all things Japanese. Here’s to many more delightful shopping sprees with JapanYouWant!
G Guoyoue
760 days ago

Japanyouwant’s Facebook customer officer has bad attitude and behaviour

I recently had the pleasure of discovering japanyouwant.com and was thrilled to explore their amazing products and services. However, I had a concerning encounter with their Facebook customer service officer. Despite a minor issue, the interaction turned sour, and my friend was inexplicably blocked after attempting to address the situation privately. The experience left me disheartened, as I had expected better from a reputable Japanese company like Japanyouwant. It's disappointing to witness such behavior tarnish the company's otherwise good image. I feel compelled to advise anyone considering private messaging their Facebook page to tread cautiously. It's evident that any unintentional toe-stepping may result in being unjustly blocked from the page entirely. My friend's experience, which remained confined to private chat, serves as a cautionary tale. While blocking someone in a private chat may be justified in some instances, it seems excessive to do so without any public interactions or comments. Despite this setback, I hope Japanyouwant reassesses its customer service practices to ensure that all interactions reflect the genuine hospitality and respect that Japan is known for. In conclusion, if you value respectful and considerate customer service, I recommend approaching japanyouwant.com with caution, especially when engaging with their Facebook page.
G Guoyoue
760 days ago

Japanyouwant’s Fb buyer officer has unhealthy perspective and behavior

My overview for japanyouwant.com The customer support officer of Japanyouwant Fb web page is a joke and sassy/petty. She/he blocked my pal after my pal tried to motive together with her/him in non-public chat. Dangerous buyer behaviour and perspective to dam potential buyer from their fb web page over minor concern. The customer support officer of Japanyouwant Fb web page tarnished the nice picture anticipated from a Japanese firm. You possibly can block somebody within the non-public chat, however There's completely no want to dam a buyer out of your Fb web page. Warning to anybody who needs to personal message this Fb web page: don’t say something which may probably step on the toes of this petty/sassy/unhealthy behaviour admin of Japanyouwant Fb web page, or else he/she's going to block you from their web page completely. Be aware: my pal didn't touch upon any of their Fb put up, it's all non-public chat.

Introduction:

Japanyouwant.com is an online platform that specializes in offering a vast selection of Japanese products to a global audience. With its extensive range of items, competitive pricing, and commitment to customer satisfaction, Japanyouwant.com has gained a reputation as a go-to destination for enthusiasts of Japanese culture, anime, manga, and more.

Pros:

  • Wide Product Variety: Japanyouwant.com offers an impressive range of products, including anime merchandise, snacks, stationery, beauty products, and traditional Japanese goods.
  • Competitive Pricing: The website provides competitive prices for its products, making it an affordable option for customers seeking authentic Japanese items.
  • Easy Navigation: Japanyouwant.com features a user-friendly interface, making it effortless for users to browse and locate their desired products.
  • Secure Payment Options: The platform accepts various secure payment methods, providing customers with peace of mind while making transactions.
  • Responsive Customer Service: Japanyouwant.com values its customers and provides prompt and helpful assistance through its customer service channels.
  • High-Quality Products: The platform is known for sourcing products directly from Japan, ensuring authenticity and quality.

Cons:

  • Limited Language Support: The website predominantly operates in English, which may pose a challenge for non-English speaking customers.
  • Shipping Costs: Depending on the customer's location and the size of the order, shipping costs may vary and potentially become expensive.
  • Return and Exchange Policy: Japanyouwant.com has a return and exchange policy, but it is advised to carefully review the terms and conditions to avoid any potential complications.

User Experience:

Japanyouwant.com prioritizes user experience, ensuring a seamless and enjoyable shopping journey. The platform's visually appealing design, intuitive search and filter options, and efficient checkout process contribute to a positive user experience. Customer reviews and ratings on product pages further assist users in making informed decisions.

Pricing and Value for Money:

Japanyouwant.com offers competitive pricing, considering the authenticity and quality of the Japanese products it sells. While some items may be pricier due to their exclusivity, customers generally receive excellent value for their money, particularly when purchasing unique and hard-to-find items.

Customer Service:

Japanyouwant.com places a high emphasis on customer satisfaction. Their responsive and knowledgeable customer service team is readily available to address queries, concerns, and resolve issues promptly. They strive to provide personalized assistance, resulting in a positive customer service experience.

Product Quality and Selection:

Japanyouwant.com takes pride in sourcing products directly from Japan, ensuring top-notch quality and authenticity. Customers can browse through an extensive selection of products, ranging from popular anime merchandise to traditional Japanese crafts, catering to a wide range of interests.

Website Usability:

Japanyouwant.com boasts an intuitive and user-friendly website. With clear navigation options, well-organized categories, and a responsive layout, users can easily find and access desired products, enhancing their overall browsing experience.

Returns and Exchanges:

Japanyouwant.com facilitates returns and exchanges, but customers are advised to review the platform's return policy thoroughly before making a purchase. Ensuring that the product is in its original condition and packaged appropriately is crucial for a hassle-free return or exchange process.

Promotions and Discounts:

Japanyouwant.com occasionally offers promotions and discounts, providing customers with opportunities to save on their purchases. Keeping an eye on the website and subscribing to their newsletter can help customers stay informed about any ongoing discounts or exclusive offers.

Reputation:

Japanyouwant.com has developed a strong reputation within the Japanese product market. With a loyal customer base and positive reviews from satisfied customers, the platform has gained trust and recognition for its commitment to quality, authenticity, and reliable service.

Payment Options:

Japanyouwant.com offers various secure payment options, including credit/debit cards and PayPal. This wide range of payment methods ensures convenience and flexibility for customers across the globe.

Loyalty Programs:

Currently, Japanyouwant.com does not offer a dedicated loyalty program. However, frequent shoppers can take advantage of the platform's periodic promotions and discounts to maximize their savings and benefits.

Customer Reviews:

Japanyouwant.com values customer feedback and actively encourages users to share their experiences through reviews and ratings on the website. These reviews provide valuable insights for potential customers and contribute to building trust and transparency.

Community Involvement:

Japanyouwant.com actively engages with its customers through social media platforms and maintains a vibrant online community. Customers can connect with fellow Japanese culture enthusiasts, share experiences, and stay updated with the latest product launches and promotions.

Shipping and Costs:

Japanyouwant.com offers worldwide shipping, delivering Japanese products to customers across the globe. Shipping costs vary based on the destination and the weight of the parcel. While international shipping costs can be a consideration, the platform strives to provide efficient and reliable delivery services.

In conclusion, Japanyouwant.com stands as a reputable and trustworthy online platform for Japanese products. With its extensive product selection, competitive pricing, user-friendly interface, and commitment to customer satisfaction, it successfully caters to the needs of Japanese culture enthusiasts worldwide.