Users Voice for Jdsports

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Jdsports Overall rating
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Review article published on: 05 May 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.1 3.6 3.3 1.3 3
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Jdsports Review by


JD Sports is a well-known retailer of sports apparel and footwear, operating in many countries worldwide, including the Netherlands. The Dutch branch of JD Sports operates under the website, which offers customers access to a wide variety of quality sports products from popular brands.

Pros and Cons

  • High-quality products from well-known brands.
  • Wide variety of products, including clothing, footwear, accessories, and sports equipment.
  • User-friendly website with intuitive navigation.
  • Regular promotions and discounts on selected items.
  • Good customer service.
  • Some products may be relatively expensive compared to other retailers.
  • Delivery charges are relatively high for orders below €75.

User Experience

The website is well-designed and user-friendly, with intuitive navigation and search functions that enable customers to easily find the products they need. The site is also responsive, adapting to different screen sizes, which ensures that customers can access the site comfortably on different devices.

Pricing and Value for Money

The prices of products on are relatively competitive, with many popular items available at prices comparable to those of other retailers. However, some items may be more expensive than those available elsewhere, which may affect the overall value for money. In addition, the delivery charges for orders under €75 may be relatively high.


There are many other retailers of sports apparel and footwear in the Netherlands, including Decathlon, Foot Locker, and Zalando.

Customer Service

The customer service provided by is generally good, with helpful and friendly staff available to assist customers with their queries or concerns. There are also multiple channels through which customers can contact the retailer, including email, phone, and social media.

Product Quality and Selection

The products available on are of high quality, as they are sourced from reputable brands such as Nike, Adidas, and Puma. The selection of products is extensive, with plenty of options available for men, women, and children. Customers can also find a wide range of sports equipment, including balls, gloves, and shin guards.

Website Usability

The website is well-designed and easy to use, with clear navigation and search functionality that enables customers to find products quickly and easily. The pages load quickly, and the site is responsive to different screen sizes, which ensures that customers can access it from any device.

Returns and Exchanges

Customers can return or exchange items purchased from within 14 days of receipt, provided that the item is unused and in its original packaging. Returns are free for customers who use the retailer's returns service.

Promotions and Discounts regularly offers promotions and discounts on selected items throughout the year. These may include seasonal sales, as well as limited-time offers on specific products.


Jd Sports is a well-known and respected retailer of sports apparel and footwear, with a strong reputation for quality and service. The Dutch branch of the company is no exception, with a good track record of providing customers with high-quality products and good customer service.

Payment Options

Customers can pay for their purchases on using a variety of payment methods, including credit and debit cards, PayPal, and iDeal.

Loyalty Programs

Jd Sports does not currently offer a loyalty program on its Dutch website, although customers can sign up for the company's newsletter to stay up to date with the latest promotions and discounts.

Customer Reviews

Customer reviews of are generally positive, with many customers praising the quality of the products and the helpfulness of the customer service team. However, some customers have reported issues with the delivery process or with certain products.

Community Involvement

Jd Sports is actively involved in various community initiatives, including supporting local sports teams and sponsoring events and competitions.

Shipping and Costs

The delivery charges for orders on are relatively high for orders below €75, with shipping costs varying depending on the location and delivery option chosen. However, the delivery process itself is generally reliable and efficient, with most orders being shipped within a few days.