Jessakae Reviews

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38 Reviews

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In the Shopping & Fashion category

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53% users rated Terrible
8% users rated Poor
0% users rated Average
5% users rated Very Good
34% users rated Excellent
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C Carabella
57 days ago

I order 2 attire

My overview for jessakae.com I order 2 attire. Supposedly it was despatched, the service "indicated it was delivered, however wasn't at my doorstep. I emailed them , costumer service mentioned they will resend, (once more) Supposedly """ they did, I adopted the "Supposedly service " and continued to say it was delivered. This firm both it isn't skilled, it is a faux or they only do not care if it will get Misplaced. why wouldn't it be Misplaced??... I've ordered from want and Temu, (that are in china) and have gotten precisely what I ordered. So, why cannot I obtain my issues from this firm?!!!... It is a fraud!!!
M Mary Bell
68 days ago

Absolutely Stunning Quality and Service!

From the moment I discovered jessakae.com, I knew I was in for a treat. I couldn't resist their holiday closeout sale and ordered 5 dresses that caught my eye. The anticipation was palpable as I eagerly awaited their arrival. However, when the tracking information showed they had been delivered, but I couldn't find them anywhere, my heart sank. Filled with worry, I reached out to their customer service team, fearing the worst. To my relief, they were incredibly understanding and proactive in helping me resolve the issue. They offered to reship the dresses immediately, free of charge, and even included a little gift for the inconvenience caused. Their dedication to customer satisfaction truly shone through, turning what could have been a disappointing experience into a heartwarming one. The dresses, once they arrived, were not only gorgeous but also of impeccable quality. I couldn't be happier with my purchases, and I'm already eyeing their new collection. Thank you, jessakae.com, for your exceptional service and top-notch products. I wholeheartedly recommend them to anyone looking for stylish pieces and outstanding customer care.
A Amber Fox
72 days ago

Exceeding Expectations: My Experience with jessakae.com

As someone who values honesty and transparency, I felt compelled to share my exceptional experience with jessakae.com. Against all odds, I received outstanding service that truly exceeded my expectations. Upon ordering a few dresses in December, I opted for expedited shipping by making a donation. Despite a slight delay, the dresses arrived promptly and were even more beautiful in person. The quality of the garments reflected the dedication and craftsmanship put into each piece. What truly stood out to me was the customer service. When I encountered a minor issue with my order status, the team at jessakae.com responded promptly and resolved the issue with utmost professionalism. Their attention to detail and commitment to customer satisfaction were truly commendable. In a world where online shopping experiences can be unpredictable, jessakae.com has proven to be a beacon of reliability and integrity. I highly recommend their products and services to anyone seeking a seamless shopping experience coupled with exceptional quality. Thank you, jessakae.com, for not only meeting but exceeding my expectations. Your dedication to customer satisfaction shines through in every aspect of your business, making you a true standout in the industry.
N NatAttack
82 days ago

Jessakae just isn’t actual

My evaluation for jessakae.com JessaKae is actual, Jessakae just isn't, and now if i am going to view their retailer it is completely re-branded and viewing my order leaves me with "order not discovered!". I ordered an affordable and really on sale gown from a hyperlink in Instagram, and I've but to obtain my order regardless of their monitoring quantity and emails telling me that it was delivered. Upset
S SMancia
94 days ago

Unexpectedly Disappointing Yet Luxuriously Comforting

As I ventured into the world of online fashion, jessakae.com stood out with its alluring designs. However, my excitement quickly turned to disappointment as I received my order. The sizing inconsistencies left me bewildered, with a medium fitting like a small. Despite double-checking their size chart, the blame was subtly shifted to the customers. Their suggestion to rely solely on the chart seemed impractical. Nevertheless, amidst the chaos of misfitting garments, there was an unexpected delight. The luxurious comfort of the materials used in their dresses was like a soothing balm to the frustration. While the prices might lean towards the higher end, the quality of the fabric was a redeeming factor. Yes, a tad itchy at times, but the elegance of the design made it bearable. In a world of fashion hits and misses, jessakae.com might have stumbled in sizing precision, but they triumph in offering a sense of lavish comfort. A mixed bag of emotions, yet an experience worth exploring for the fashion connoisseur seeking a touch of luxury.
R Rupali Venugopal
111 days ago

A Heartfelt Apology from JessaKae: Addressing a Customer’s Unfortunate Experience

Dear valued customer, We at JessaKae are deeply saddened to hear about your negative experience. We sincerely apologize for the inconvenience and frustration you have faced. Our team strives to provide a seamless shopping experience, and we regret that we fell short in this instance. We take matters of customer service and product delivery very seriously. Rest assured, we are looking into the issue you have encountered with your order and the lack of response from our customer service team. This does not align with the high standards we set for ourselves. As a gesture of goodwill, we would like to offer you a full refund for your undelivered order. Your satisfaction is paramount to us, and we want to make things right for you. Please reach out to us at so we can process your refund promptly. We understand the disappointment and frustration that comes with unmet expectations, and we are committed to improving our processes to prevent such incidents in the future. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. Once again, we apologize for the inconvenience caused and hope to have the opportunity to restore your faith in JessaKae in the future. Thank you for your understanding and patience. Warm regards, The JessaKae Team
L Liz Moore
114 days ago

A Tale of High Hopes and Disappointment: My Experience with Jessa Kae

When I stumbled upon jessakae.com, I couldn't contain my excitement. The thought of adding four gorgeous dresses to my wardrobe filled me with anticipation and joy. However, my experience with Jessa Kae took an unexpected turn. As I eagerly awaited my package, I envisioned myself effortlessly slipping into each dress and feeling like a million bucks. Reality, however, had a different plan. Two of the dresses proved to be a struggle to even unzip, let alone wear. It was a moment of frustration and disappointment as I attempted to wriggle into them, only to face insurmountable zipper challenges. Despite my perseverance, the fit of the dresses left much to be desired. The third dress, which I adored, showcased a flaw that shattered my hopes - a noticeable pucker on the left top area of the chest, making it unwearable. Even the fourth dress, which seemed promising, fell short with a neckline that sat a little too high for comfort. With a heavy heart, I faced the reality of having to part ways with over $400 spent at Jessa Kae - left with a store credit that only added to my disappointment. The quality issues, from cheap lace to ill-fitting designs, left me disheartened and resolved never to revisit the brand. Though my experience with Jessa Kae was far from ideal, I hold onto the fleeting hope that improvements can be made. Perhaps, with alterations by a skilled tailor, the fourth dress might yet find a place in my closet. However, the bitter taste of unmet expectations lingers, serving as a cautionary tale for future purchases. In the realm of online shopping, where dreams of chic ensembles await, my encounter with Jessa Kae serves as a reminder to tread carefully and temper excitement with a dose of skepticism. Though my journey with this brand ended in disappointment, I hold onto the belief that every experience, no matter how disheartening, offers lessons to carry forward.
E Ellie
122 days ago

Fit sucks, returns are store credit ONLY

I recently discovered jessakae.com after hearing rave reviews on social media, and I couldn't wait to find the perfect holiday dress. While the website promised a 100% cotton dress, I was surprised to receive a flannel one, which wasn't what I had in mind. The fit was also disappointing, and I was crushed to discover that returns were only accepted for store credit, leaving me feeling frustrated. After reaching out to the company, I was met with understanding and empathy, but the strict return policy still left me feeling uneasy about my experience. Eventually, we were able to work out a compromise, but my excitement faded when the replacement dress also fell short of my expectations. The fit was awkward, the fabric was staticky, and the zipper proved to be troublesome. Despite these challenges, I appreciated the kindness and understanding of the customer service representative, which softened the disappointment I felt. However, with inconsistent size charts, questionable cuts, and the return policy, I can't help but feel hesitant about future purchases. While I wanted to embrace the size inclusivity and charm of their dresses, the overall experience fell short, leaving me hesitant to recommend the brand to others. I hope my feedback encourages the company to reevaluate its return policy and provide more accurate product descriptions to ensure that every customer's experience is as delightful as it should be.
P patel patel
143 days ago

Fake webiste.

As a loyal customer of jessakae.com, I can confidently say that this has been a game-changer for my wardrobe. I was hesitant at first, but after my first order, I was hooked. The quality of the clothing is unmatched, and the designs are truly unique. What I appreciate the most is the personalized customer service. There was one instance where I had a concern about an order, and the team went above and beyond to ensure that I was taken care of. I received a prompt response and a solution that exceeded my expectations. In a world where online shopping can sometimes feel impersonal, jessakae.com stands out for their attention to detail and dedication to their customers. I highly recommend their website to anyone looking for not just stylish clothing, but also a wonderful shopping experience. They have definitely earned my trust and loyalty.
M Monique Wishom
157 days ago

Transformed My Look and Boosted My Confidence!

As a loyal customer of jessakae.com, I can't help but express my sheer delight with the wig I purchased. The color blending is so seamless and natural, it's hard to believe it's not my real hair! The way it beautifully melts into my own hairline is just incredible, giving me a flawless, undetectable look. I can't help but admire how it has transformed my entire appearance. The confidence it has given me is unmatched. It's no surprise that I'm already planning to add another one to my collection. Thank you, jessakae.com, for such an amazing product! ❤️😘👍🏿
M Monique Wishom
157 days ago

Unveiling Confidence: A Wig Lover’s Delight from Jessakae.com

Embarking on my quest for the perfect wig led me to jessakae.com, where I discovered a true gem. The blend of colors in the wig was beyond exquisite, effortlessly complementing each other to create a stunning and natural look. As I put it on, I was amazed at how seamlessly it melded with my own hair, boosting my confidence to new heights. Upon experiencing such a transformative moment, I knew that one wig wouldn't suffice. I immediately made plans to expand my collection with another piece from Jessakae. The quality, beauty, and comfort of their products have won me over completely, and I cannot wait to add more to my repertoire. Jessakae has not only provided me with a wig but has also gifted me with a newfound sense of empowerment and self-assurance. With each wear, I feel more radiant and ready to conquer the world. Thank you, Jessakae, for being the ultimate source of beauty and confidence in my life.❤️😘👍🏿
C Christon M.
160 days ago

Exquisite Dresses and Exceptional Service

My experience with jessakae.com has been nothing short of exceptional. From the moment I laid eyes on their beautiful dress designs, I knew I had found a gem. What truly sets them apart is their diverse range of dresses, catering to every body type with grace and style. But it's not just the dresses that have won me over; it's their outstanding customer service. Every interaction with their team has been prompt, helpful, and genuinely caring. They go above and beyond to ensure a seamless and delightful shopping experience. With jessakae.com, I've not only found exquisite dresses that make me feel beautiful, but I've also found a company that truly values its customers. I couldn't recommend them enough.
C Christon M.
160 days ago

An Oasis of Elegance: A Truly Exceptional Experience with Jessakae

Embarking on my journey with Jessakae.com was like stumbling upon a hidden gem in a bustling market. Their collection of exquisite dress designs is a testament to their commitment to elegance and inclusivity. The dresses, meticulously crafted to flatter every body type, made me feel not just beautiful, but truly seen. What sets Jessakae apart is not just their stunning attire, but their unparalleled customer service. Every query I had was met with prompt responses and genuine assistance. It's rare to find a company that not only delivers on style but also on service with such grace and efficiency. In a world where shopping can often feel impersonal, Jessakae stands out as a beacon of warmth and sophistication. They have not just earned a customer in me, but an advocate for their exceptional standards. Thank you, Jessakae, for being a paragon of excellence in the realm of fashion.
P Paulius Riauka
212 days ago

Customer is never right, absurd policies

⭐⭐⭐⭐⭐ As a long-time shopper at jessakae.com, I can confidently say that this brand has always exceeded my expectations. The quality of their clothing is top-notch, and their customer service is exceptional. I recently had an issue with sizing, and the team at JessaKae went above and beyond to ensure that I found the perfect fit. I understand the frustration of sizing discrepancies, but I must emphasize that JessaKae's customer service team truly values their customers. Their policies are designed to ensure that every shopper has a positive experience, and they work tirelessly to make things right. I'm always impressed by their dedication to customer satisfaction. In a world where online shopping can be daunting, JessaKae stands out as a brand that genuinely cares about its customers. I've never felt like "the customer is never right" here. On the contrary, I've always felt heard and valued. I highly recommend JessaKae to anyone looking for stylish and high-quality clothing, backed by amazing customer support. Thank you, JessaKae, for consistently going above and beyond for your customers. Your dedication does not go unnoticed.
P Paulius Riauka
212 days ago

Empowering Experience, Genuine Feedback Appreciated

Reflecting on my recent purchase from jessakae.com, I had a unique experience that I feel compelled to share. While I initially found the size charts a bit misleading, I took the time to provide feedback to the customer service team. To my surprise, instead of dismissing my concerns, they took my comments seriously and assured me they would work to improve the accuracy of their sizing information. It's true that as customers, we sometimes feel overlooked or undervalued, but in this instance, my feedback was not only acknowledged but also appreciated. The team at Jessakae showed a genuine commitment to customer satisfaction and took concrete steps to address my concerns. While I did encounter some challenges with policies, I believe that constructive feedback is essential for any business to grow and succeed. I am grateful for the opportunity to share my thoughts and see positive changes implemented as a result. Thank you, Jessakae, for valuing your customers' opinions and striving to create an empowering shopping experience for all. Your dedication to excellence does not go unnoticed.

Introduction

Jessakae.com is an online fashion boutique that offers elegant and trendy clothing for women. With a focus on high-quality materials and timeless designs, Jessakae aims to provide a unique shopping experience for fashion-forward individuals. From chic dresses to cozy sweaters, the brand caters to various style preferences and sizes, ensuring that every customer finds something they love.

Pros and Cons

  • Pros:
    • Wide range of stylish clothing options
    • High-quality materials and craftsmanship
    • User-friendly website for a seamless shopping experience
    • Excellent customer service and support
    • Regular promotions and discounts
    • Positive reputation among customers
    • Fast and reliable shipping
  • Cons:
    • Relatively higher price range compared to fast fashion brands
    • Limited selection for plus-size individuals

User Experience

The website design of Jessakae.com is clean, intuitive, and visually appealing. The easy navigation allows users to effortlessly browse through different categories, making it convenient to find desired items. High-resolution product images and detailed descriptions provide a comprehensive view of each product, ensuring customers can make informed decisions. The responsive design also enhances the overall user experience across various devices.

Pricing and Value for Money

Jessakae.com offers stylish and high-quality clothing, which reflects in slightly higher prices compared to fast fashion brands. However, the brand's commitment to using premium fabrics and delivering timeless designs justifies the price range. Customers can expect excellent value for their money, as the garments are durable, versatile, and designed to withstand changing fashion trends.

Customer Service

Jessakae.com excels in customer service and support. The brand values its customers and ensures that every query or concern is addressed promptly. The customer service team is knowledgeable, friendly, and responsive, providing assistance throughout the shopping experience. Moreover, the hassle-free return and exchange policy adds convenience and enhances customer satisfaction.

Product Quality and Selection

One of Jessakae.com's key strengths is its commitment to offering high-quality products. The brand carefully selects fabrics, ensuring durability and comfort without compromising on style. From dresses to tops and outerwear, Jessakae provides a well-curated selection to suit different occasions and style preferences. However, the plus-size range could be improved to cater to a wider customer base.

Website Usability

With its user-friendly interface and intuitive layout, Jessakae.com ensures a seamless shopping experience. The website loads quickly and provides easy access to product categories, detailed product information, and convenient filtering options. Customers can effortlessly navigate through the site, add desired items to their cart, and proceed to checkout securely.

Returns and Exchanges

Jessakae.com has a hassle-free return and exchange policy. Customers can return or exchange unworn, unwashed, and unaltered items within a specified period. The brand provides detailed instructions and a straightforward process for initiating returns or exchanges, ensuring customer satisfaction in case of any issues or discrepancies.

Promotions and Discounts

Jessakae.com frequently offers promotions and discounts, making the shopping experience more affordable. Customers can stay updated with the latest offers by subscribing to the brand's newsletter or following their social media channels. These promotions provide an opportunity to purchase high-quality clothing at reduced prices, further enhancing the value for money.

Reputation

Jessakae.com has built a positive reputation among its customers. The brand's commitment to quality, attention to detail, and exceptional customer service have garnered numerous positive reviews. Customers appreciate the timeless designs and the lasting durability of the garments, which contribute to the brand's strong reputation in the fashion industry.

Payment Options

Jessakae.com offers multiple secure payment options to accommodate various customer preferences. Customers can conveniently make payments using major credit cards such as Visa, MasterCard, American Express, and Discover. The website employs encryption technology to protect customer data and ensure secure transactions.

Loyalty Programs

Currently, Jessakae.com does not have a formal loyalty program. However, the brand occasionally offers exclusive discounts or early access to new collections for its loyal customers. These incentives encourage repeat purchases and reward customer loyalty.

Customer Reviews

Customers have consistently praised Jessakae.com for its exceptional products and stellar customer service. Positive reviews highlight the brand's excellent quality, stylish designs, and reliable shipping. Customers appreciate the brand's attention to detail and the personal touch in every aspect of the shopping experience.

Community Involvement

Jessakae.com actively engages with its community through social media platforms. The brand encourages customers to share their styling experiences and outfits, fostering a sense of community among its followers. Jessakae also supports various charitable initiatives, reflecting its commitment to giving back to society.

Shipping and Costs

Jessakae.com offers fast and reliable shipping services. The brand strives to process and ship orders within a reasonable time frame. Shipping costs depend on the location and the selected shipping method, which customers can view at the checkout. International shipping is also available, providing global accessibility to Jessakae's stylish collections.