Jetstay Reviews

Voted Poor (2/5)

71 Votes

71 Reviews

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In the Big Sales category

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18% users rated Terrible
18% users rated Poor
34% users rated Average
17% users rated Very Good
13% users rated Excellent
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Introduction is an online travel agency that offers flight booking services to travelers in India. The platform allows users to compare and book flights from a range of airlines, with options for domestic and international travel.

Pros and Cons

Pros: Jetstay offers users a comprehensive range of flight options, making it easy to find the best deal. The platform is user-friendly, with a clean and intuitive interface, and offers competitive prices. Customer service is available through a range of channels, including phone, email, and chat support. Cons: Jetstay does not offer any loyalty programs or rewards, and its booking fees can be relatively high, especially for domestic flights.

User Experience

Jetstay is easy to use and offers users a streamlined booking experience with a range of filters to help narrow down search results. Navigation is intuitive, with clear options for selecting travel dates, destinations, and airline preferences.

Pricing and Value for Money

Jetstay offers competitive pricing for domestic and international flights, with a range of options to suit different budgets. The platform's booking fees can be relatively high, but this is offset by the competitive pricing of flights.


Alternative travel booking platforms in India include MakeMyTrip, Cleartrip, Yatra, and Goibibo.

Customer Service

Jetstay offers customer support through phone, email, and chat support, with a team of experts on hand to assist with queries and issues.

Product Quality and Selection

Jetstay offers a wide range of flights from a variety of airlines across India and around the world.

Website Usability

The Jetstay website is user-friendly and easy to navigate, with a clean and intuitive interface that makes searching for flights quick and simple.

Returns and Exchanges

Jetstay's returns and exchanges policy depends on the specific airline the user booked with, and users should refer to the airline's terms and conditions for more information.

Promotions and Discounts

Jetstay offers a range of promotions and discounts on flights, including seasonal sales and last-minute deals.


Jetstay has a good reputation in the Indian travel industry, with positive reviews and feedback from customers.

Payment Options

Jetstay accepts a range of payment options, including credit and debit cards, net banking, and mobile wallets.

Loyalty Programs

Jetstay does not offer any loyalty programs or rewards for frequent customers.

Customer Reviews

Jetstay has positive customer reviews, with users commenting on the platform's ease of use, competitive pricing, and excellent customer service.

Community Involvement

Jetstay is active on social media and engages with customers through its blog, offering tips and advice for travel enthusiasts.

Shipping and Costs

Jetstay does not offer shipping services, as it is an online travel agency that specializes in flight bookings. The platform's costs depend on the specific flights booked and associated fees.