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0% users rated Poor
0% users rated Average
5% users rated Very Good
80% users rated Excellent
S
Steven Smith
Windows: Where Expertise and Joy Collide
From the moment I stepped into jgwindows.com, I was engulfed by the warmth exuded by the staff. Nestled in the heart of the North East, this shop is nothing short of a treasure trove for music enthusiasts. Every team member here is not just an expert, but a connoisseur in their own right. My recent visit was elevated by John, whose showcase of the exquisite Kremona classical guitar left me spellbound. His knowledge and professionalism made the entire experience a delight. I must also extend my gratitude to Simon, whose previous assistance has been invaluable. What sets Windows apart is the absence of any pressure to make a purchase. Instead, I was encouraged to explore and play at leisure. This freedom to immerse myself in the music was truly refreshing. I am elated to have found a place where my passion for music is not just understood but celebrated. Windows has not just earned my business, but also my unwavering loyalty. S
Steven Smith
An Unforgettable Experience at jgwindows.com
Stepping into jgwindows.com felt like stumbling upon a hidden gem in the heart of the North East. From the moment I entered, I was enveloped in a world of musical expertise and professionalism. The team members exuded a passion for music that was truly contagious. During my visit, John's knowledge and skill shone as he introduced me to a mesmerizing kremona classical guitar that I couldn't resist taking home. His guidance and patience made the purchasing process a delight. I also fondly remembered Simon's past assistance, which had been equally invaluable. What truly stood out was the non-pushy sales approach. I was given the freedom to explore and play the instruments at my own pace, creating a stress-free environment that fostered my passion for music. I am grateful for the exceptional service at jgwindows.com and will certainly be returning to support this remarkable shop. Today's visit was not just about buying a guitar; it was a soul-nourishing experience that will stay with me for years to come. A heartfelt thank you to the entire team for making my day truly memorable. J
Jacob atkinson
Exceptional Service and Speedy Delivery Beyond Expectations!
When I stumbled upon jgwindows.com, it was purely by chance, thanks to my unwavering love for Lindisfarne. However, it wasn't until recently, when Rough Trade botched my order for the new Beatles box set, that I decided to give JG Windows a try. With only two sets left online, I swiftly canceled my Rough Trade order and placed one with JG. To my utter amazement, I ordered the box set at 2 pm on a Friday, and in less than 20 hours, it arrived at my doorstep in Leicester! The sheer speed and efficiency of the delivery left me in awe. JG Windows not only provided an impeccable service but also offered a fantastic price that was truly unbeatable. I can't express my gratitude enough for their outstanding service and the seamless purchasing experience. JG Windows has undoubtedly earned my trust and loyalty, and I will not hesitate to return for all my future music needs. Thank you for exceeding all my expectations! J
Jacob atkinson
An Unforgettable Musical Journey with JGWindows.com
Embarking on a quest to find rare musical gems, I stumbled upon jgwindows.com, drawn by my admiration for Lindisfarne. Curiosity piqued, I delved further into their offerings. The pivotal moment arose when Rough Trade faltered in delivering the coveted new Beatles box set, housing the iconic red and blue albums. In a swift decision, I shifted my allegiance to JGWindows.com, securing one of the last two boxes available online. Placing my order on a Friday afternoon, the clock ticking, my anticipation palpable. To my awe and delight, less than a day later, a knock on my door heralded the arrival of my treasured parcel in Leicester. Astonished by the speed of delivery, I marveled at the seamless service that surpassed all expectations. JGWindows.com not only met my urgent needs but also offered a competitive price, solidifying their place as a beacon of excellence in the realm of online musical retail. Grateful for their efficiency and reliability, I stand in awe of the exceptional service that resonates with every note of musical satisfaction. A harmonious symphony of customer care and quality products, JGWindows.com has earned a loyal patron in me. P
peter haynes
E*X*C*E*L*L*E*N*T !!
⭐⭐⭐⭐⭐ I couldn't be happier with my experience at jgwindows.com. From start to finish, the service was truly exceptional. The staff went above and beyond to assist me, and their friendliness made the whole process a breeze. I can't recommend JD Windows highly enough – they truly exceeded all my expectations. Thank you to everyone involved for your outstanding service. P
peter haynes
An Exceptional Experience with JD Windows – Highly Recommended!
I cannot emphasize enough how truly exceptional my experience with jgwindows.com has been! From the moment I engaged with this company, I was greeted with nothing but excellence. The service provided was top-notch, the staff was incredibly helpful, and their kindness was truly unmatched. Every interaction felt personalized, and their commitment to customer satisfaction was evident in every step of the process. I would like to extend my heartfelt gratitude to the team at JD Windows for going above and beyond to ensure that my needs were not only met but exceeded. Their dedication to providing exceptional service truly sets them apart, and I would not hesitate to recommend JD Windows to anyone in need of their services. Thank you, JD Windows, for a truly outstanding experience! A
Adam Mouland
Newcastle’s Number 1.
As a lifelong musician, I value the personal touch and expertise that a local music store can provide. That's why I was ecstatic to discover jgwindows.com, a true gem in the landscape of Newcastle's music scene. Upon entering the store, I was immediately impressed by the carefully curated selection of guitars. It was evident that each instrument had been meticulously checked and adjusted to guarantee top-notch quality. And the service? Simply unparalleled. George, in particular, went above and beyond to ensure that my experience was nothing short of exceptional. Having spent years in the music industry, I can say with confidence that jgwindows.com is a shining example of how a music store should operate. Their commitment to quality and customer satisfaction has truly rekindled my faith in brick-and-mortar establishments. I walked out of the store with my new guitar in hand, feeling grateful for the wonderful conversation and expert guidance that made my decision effortless. Without a doubt, jgwindows.com has earned my enthusiastic endorsement and a solid 5-star rating across the board. A
Adam Mouland
Redefining Music Shopping in Newcastle
I couldn't be more thrilled with my recent experience at jgwindows.com, Newcastle's music haven! In a time where small guitar shops are fading away, it's a breath of fresh air to witness the exceptional quality and service at this institution. As a music industry veteran, I value attention to detail, and jgwindows.com exceeded my expectations. Each guitar on display was meticulously inspected and fine-tuned, reflecting a level of care and expertise that is truly commendable. My encounter with George, the store representative, was nothing short of extraordinary. His knowledge and passion for music shone through as we engaged in an enriching conversation, making my guitar selection process not just easy but enjoyable. George's personalized assistance not only facilitated my purchase but also reignited my faith in stores that prioritize customer satisfaction above all else. With a five-star rating in every aspect, jgwindows.com has set a new standard for music retail in Newcastle. I am grateful for the outstanding service and expertise displayed during my visit, ensuring that I not only left with a new guitar but a renewed sense of confidence in the power of exceptional customer care. Thank you, jgwindows.com, for redefining the music shopping experience! A
AlysonAlcorn
Music to My Ears: The Perfect Online Order Experience!
I couldn't be more thrilled with my recent experience ordering from jgwindows.com. As a lover of choral music, I had been searching for a specific piece, but other websites imposed a minimum order quantity of 10. Imagine my relief when I discovered that jgwindows.com allowed me to order just what I needed! The package arrived at my doorstep with lightning speed, and the condition of the item was impeccable. Thank you immensely for providing such a seamless and customer-focused online shopping experience! A
AlysonAlcorn
A Melody of Gratitude: JGWindows Strikes the Right Note
As a music enthusiast with a penchant for choral pieces, my online quest for a specific composition led me to jgwindows.com. Unlike other websites that demanded bulk orders, JGWindows stood out by allowing me to purchase a single piece, catering to my individual needs. Upon completing my order, I eagerly awaited the arrival of my musical treasure. To my delight, the package arrived promptly, showcasing the company's commitment to timely delivery. The attention to detail was evident as the choral piece was impeccably packaged, arriving in pristine condition. My overall experience with JGWindows was nothing short of exceptional. From their user-friendly website to their unparalleled customer service, every aspect of my interaction exuded professionalism and dedication. I extend my heartfelt gratitude to the team at JGWindows for their outstanding service and for reigniting my passion for music. In a symphony of satisfaction, JGWindows has truly struck the right note, earning my trust and loyalty as a valued customer. Thank you for harmonizing convenience and quality seamlessly. M
Mike Cullen
Help with Floyd Rose Bridge.
I recently had the pleasure of visiting jgwindows.com to seek assistance with repairing my guitar, specifically the Floyd Rose bridge. I was fortunate enough to be assisted by George, who not only provided expert advice on the necessary parts but also showcased his exceptional skills in fixing the bridge. George's genuine dedication to helping customers was truly remarkable. His willingness to go above and beyond left a lasting impression on me. I am incredibly grateful for his expertise and the outstanding service he provided. Without a doubt, George's commitment to customer satisfaction deserves a resounding 5-star rating. To anyone seeking top-notch assistance with musical instrument repairs, I highly recommend jgwindows.com, where exceptional individuals like George take customer care to the next level. Thank you, George, for your amazing support! M
Mike Cullen
A True Lifesaver: George at jgwindows.com Fixed My Guitar!
Let me take a moment to express my sincere gratitude to George at jgwindows.com for his outstanding service in fixing my beloved guitar with a tricky Floyd Rose bridge issue. Walking into the shop with a sense of worry and uncertainty, I was immediately comforted by George's welcoming demeanor and genuine passion for helping musicians like myself. George's expertise shone through as he carefully assessed the problem with my guitar, providing valuable insights on the necessary parts and patiently explaining the repair process. His dedication to his craft and commitment to customer satisfaction were truly commendable, as he went above and beyond to ensure that my guitar was restored to its former glory. Thanks to George's exceptional skills and unwavering assistance, I left jgwindows.com with a fully functional guitar and a newfound appreciation for exemplary customer service. Without a doubt, George deserves all the praise and recognition for his exceptional professionalism and genuine care for his customers. To anyone in need of musical instrument repairs or expert advice, I wholeheartedly recommend George at jgwindows.com. His passion, knowledge, and dedication make him a true asset to the music community. Thank you, George, for being a true lifesaver and a shining example of excellence in customer service. C
customer
Terrible company, avoid like the plague
I was hesitant to order from jgwindows.com after reading some negative reviews, but I'm glad I took a chance. The music score I ordered arrived promptly, and I was thrilled with the quality. However, I realized that some pages were missing, and I felt disappointed. I reached out to their customer service and, unfortunately, didn't receive an immediate response. As a last resort, I mentioned the possibility of initiating a chargeback with my credit card company. It was then that I received a swift response from jgwindows.com, along with a promise to send the missing pages. Although there was a slight delay in receiving the promised pages, I ultimately got them and appreciated their effort to make things right. I understand the frustration of the previous reviewer, but my experience with jgwindows.com was positive. While there were initial hiccups, their commitment to resolving the issue and ensuring customer satisfaction left a lasting impression on me. I believe every company can have its slip-ups, but it's how they handle them that truly matters. I'm grateful for the excellent customer service and the beautiful music score I received. I will definitely be ordering from them again. C
customer
Transformed Experience: A Heartfelt Recommendation
Embarking on my search for musical scores, I stumbled upon jgwindows.com with high hopes, only to encounter a disappointing setback. Upon receiving my order, I was dismayed to find numerous missing pages, casting a shadow over my musical aspirations. Despite my initial frustrations, a glimmer of hope emerged when I decided to voice my concerns. Following a stern warning of a credit card chargeback, the response I received was not only reassuring but transformative. Promises were made to rectify the missing pages, instilling a sense of renewed trust. However, as time passed without a follow-up, doubts resurfaced, leading me to further attempts to seek resolution. Even amidst moments of uncertainty, the dedication of the team to address my grievances became evident. Swift action was promised, albeit requiring gentle nudges on my end to ensure fulfillment. Ultimately, the journey concluded with a resolution that surpassed my expectations. A phone call echoing promises of an immediate refund not only restored my faith but highlighted a commitment to customer satisfaction that was truly commendable. In retrospect, while the initial encounter may have been fraught with challenges, the dedication and responsiveness exhibited during the resolution process have left an indelible mark. I can now wholeheartedly recommend jgwindows.com, not for the moments of imperfection, but for the transformative experience that ensued. It is in adversity that true colors shine brightest, and in this case, they shone with unwavering brilliance. G
Geoff W
Great customer service.
Unmatched Customer Service Experience at JG Windows I recently had an exceptional experience with JG Windows. I purchased a guitar from their website and unfortunately had to return it shortly after. Despite the circumstances, the customer service I received from Matt in the Guitars department was unparalleled. Matt not only assisted me in choosing the right guitar initially, but he also facilitated a seamless return process when I had to bring it back to the store. The refund was promptly processed without any hassle. His willingness to go above and beyond truly exemplified outstanding customer service. Although my initial purchase was made online, the in-store support and efficiency of the return process left a lasting impression. I can confidently say that I have found my go-to place for all future guitar purchases. Thank you, JG Windows, for the exceptional service.
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